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HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

2.0 star property
Phoenix hotel in North Mountain area

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Photo gallery for HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Studio, 2 Double Beds, Non Smoking (Larger Room)
Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, sun loungers
Lobby
Exterior
Free WiFi, bed sheets

Reviews

4.2 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
11211 N Black Canyon Hwy, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪2 min drive‬
  • Arizona State University-West Campus
    ‪6 min drive‬
  • Grand Canyon University
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking (Larger Room)

Free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Larger Room)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Larger Room)

Studio, 2 Double Beds, Non Smoking (Larger Room)

Studio, 2 Double Beds, Non Smoking (Larger Room)

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Phoenix

North Mountain stay.Your stay at this North Mountain hotel places you within 2 miles (3 km) of Castles N' Coasters and Metrocenter. Arizona State University-West Campus and University of Phoenix-Northwest Learning Center are also within 6 miles (10 km).

What's nearby

  • Castles N' Coasters - 2 min drive - 1.9 km
  • Metrocenter - 2 min drive - 1.9 km
  • Arizona State University-West Campus - 6 min drive - 5.7 km
  • Grand Canyon University - 9 min drive - 10.2 km
  • Biltmore Fashion Park - 16 min drive - 17.3 km

Getting around

  • Montebello-19th Ave Station - 9 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 24 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Olive Garden - ‬14 min walk

About this property

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Phoenix hotel in North Mountain area
As a guest of HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway, you'll find an outdoor pool, a vending machine, and multilingual staff. WiFi is free in public spaces. HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway also features laundry facilities and pool umbrellas. Self parking is free.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 133 guestrooms or units
  • 3 levels
  • 3 buildings
  • Meeting rooms
  • Built in 1997
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Smoking in designated areas
HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Languages

English, Spanish

Similar properties

Exterior

HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
2.1 out of 5, 1,000 reviews
The price is CA $81
CA $92 total
includes taxes & fees
Jun 13 - Jun 14
HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

Property amenities

Family friendly

  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 20.00 (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in.

Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Up to 3 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crosslands Phoenix Metro Black Canyon Highway Hotel
Crosslands Metro Black Canyon Highway Hotel
Crosslands Phoenix Metro Black Canyon Highway
Crosslands Metro Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway Hotel
HomeTowne Studios Black Canyon Highway Hotel
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Black Canyon Highway
Extended Stay America Phoenix Metro Black Canyon Hwy.
Towne Stuos Black Canyon High
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway by Red Roof

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway Reviews

Reviews

4.2
Rating 10 - Excellent. 133 out of 1000 reviews
Rating 8 - Good. 77 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 116 out of 1000 reviews
Rating 2 - Terrible. 590 out of 1000 reviews

4.0/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

RON, FONTANA

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Door is bent so it wouldn’t seal so you can hear the freeway and smoke entered the room. Both cigarette and marijuana. The room had Cockroaches. I went to the front desk and asked to switch room or have someone come spray. Neither thing happened. Not even a follow up from management. I would recommend staying somewhere else
Stayed 2 nights in Mar 2025

2/10 Terrible

Ted

Disliked: Cleanliness, property conditions & facilities, room comfort

Yikes!

Not for a family of any kind. Pickup trucks park outside my room selling drugs. 4 nights no service. Had to go to front desk to get toilet paper. Never did see any hotel staff after checking in-probably in hiding. Picture of the bathtub-you get the idea
Stayed 4 nights in Feb 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible one night stay

My experience was horrible. There was no toilet paper in the bathroom. Not enough towels. The bed was very hard and uncomfortable. The customer service was horrible. I was told to come to the lobby to get toilet paper after the room was presumably cleaned.v
Stayed 1 night in Mar 2025

10/10 Excellent

Donaciano

Liked: Room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Nichole

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t even know where to start. I booked this trip a month in advance. I flew out for my little sister’s graduation and it was terrible. Upon arrival, once checked in…the rooms were lived in. Someone else’s belongings were all over one of the rooms, and the other room had not been cleaned at all. We didn’t have towels, nor bathroom tissue. The gentleman Terrie at the front desk had wonderful customer service, but the hotel was terrible. There were people hanging out and doing drugs plus drinking in the stair wells. It was a very bad experience and this hotel should not be listed on Expedia’s website. I have videos of all of this and will be posting it on Google reviews as well. I feel I am deserving of a refund, for this was not worth the money I paid.
Stayed 1 night in Feb 2025

2/10 Terrible

Francine

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aweful. This was a motel for transients. There were absolutely no towels, toilet paper or kitchen ware. This was supposed to be an extended stay hotel. RUN! SAVE YOUR MONEY!

2/10 Terrible

Laura

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely not what was pictured in the ad. Beds are like thin cots. One bed had no pillows. No toilet paper in room. No shade on lamp. Desk does not answer phone. Room is large but furnishings are run down. Like a grubby boarding house. We were not given a WiFi code and could not get anyone to answer the phone.
Stayed 1 night in Feb 2025

6/10 Okay

Zackery

Stayed 4 nights in Feb 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!

Literally the nastiest hotel I've ever stayed at, no bath towel in the room, pretty sure the bathroom door had been kicked in by swat at one point. It was all cracked and. Had holes in it. The beds were $10 mattress from dollar general I think. Room stunk like cigarette smoke! The blanked on the bed had a cigarette burn hole through it. When I took a shower, the water turned black from my feet walking on the floor. The audacity to charge me a $100 deposit for the room may have been the icing on the cake. I would have just drove home if it wasn't a 5 hour drive!
Stayed 1 night in Feb 2025

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its funny they asked for a deposit

This place was disgusting!! It should be illegal to even rent these rooms out. If i owned hotels.com i would drop this hotel like a bad habit.
Stayed 1 night in Feb 2025

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never use ecpedia.
Stayed 5 nights in Feb 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs updating
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

The pictures online are not how the rooms look at this location. The water wasn't hot in the shower and the refrigerator wasn't working properly.
Stayed 1 night in Feb 2025

2/10 Terrible

Frank

Disliked: Staff & service, property conditions & facilities
Stayed 14 nights in Jan 2025

2/10 Terrible

Jade

Travelled with family and small children
They cancel our reservation without letting us know. We tried to call and they never answer. We had to fin another stay in the middle of the night with our two kids because they reserved it to someone else. Moreover, the charge us and still tried to fight the claim.
Stayed 2 nights in Feb 2025

2/10 Terrible

Angell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

Worst stay in a hotel ever the room was filthy we had to switch rooms and there was bugs bathroom was nasty the kitchen was dirty the tv didnt work
Stayed 2 nights in Feb 2025

2/10 Terrible

Amanda

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs and German roaches in the room. Trash and food just thrown in the hall ways. Room was dirty and out dated. Phones didn’t work. Had to drive down to the lobby for help. Cops had suspects at gun point in front of lobby when I went to let them know about the room. Staff was nice and understanding let us check out and get refund.
Stayed 1 night in Feb 2025

4/10 Poor

FRANK

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Price
Stayed 7 nights in Feb 2025

2/10 Terrible

Ralph

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Smell like smoke, no room service, no tv, Just plain terrible
Stayed 2 nights in Feb 2025

4/10 Poor

Sakinah

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the stay at all. Their was no towels in the room. No bedskirt on the bed, and the refrigerator light didn't work. The ice maker in the freezer had a plastic bag stuck in it. The water wasn't hot in the shower and the curtain in the room had cigarette holes in it
Stayed 2 nights in Feb 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Left immediately after checking into room. A dozen junkies and people living there staring at me and my rental car. Felt the minute I would leave my room I would get robbed. As for the room. No towels, no bedding, holes in the walls, and what I can only describe as a prison cot. I grabbed my things without checking out as the lobby was also filled with vagrants. I’m sure I’ll never get my money back but at least I’m safe.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager is Great , staff friendly and helpful , Maintenance on top of things , landscaping neat and clean .
Stayed 7 nights in Feb 2025

2/10 Terrible

Marta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place

This hotel is a joke, we arrived at 1am due to delayed flight and they would not check us in saying our reservation expired
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 2 nights in Feb 2025

2/10 Terrible

Keith

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

Terrible hotel one of worse I have stayed out. No toilet paper in bathroom on arrival. Had to go to front desk to get some. Than TV did not work. Went and got a new remote still did not work. Bathtub looked like it had not been cleaned as was so old. Toilet almost backed up. No coffee in room
Stayed 2 nights in Feb 2025