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4.0 out of 5

"Under construction, difficult to find temporary front desk " More

By a verified traveller on Tue 16 Jan 2024

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Hotel Description

3-star hotel near Arizona State University

Near the airport

Within 3 miles (5 km) of this Tempe hotel, you'll find Arizona State University and Desert Botanical Garden. Papago Park and Phoenix Zoo are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max
CA $207* Per night/room 14 Apr. - 15 Apr.

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Tempe Phoenix Airport ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Tempe Phoenix Airport

Everyone (9) Couples (4) Family (7)
2 out of 5
When I booked they said remodel would be done by the time I was there. The lobby was basically closed, the construction mess was everywhere. The safe in my room didn't work, there was no accessible microwave, and the room layout was terrible.

Posted by on 11 Mar. 2024

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Comment from Hotel Management

13 Mar. 2024 by Keilani

Good morning Julia,Thank you for taking the time to provide us with your feedback! Unfortunately, we have had some delay's causing for our renovation to still be on going. We do apologize that our renovation impacted the quality of your stay but hope that you give us another opportunity to wow you on your next visit to Tempe.

3 out of 5
Under construction, difficult to find temporary front desk

Posted by on 16 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by HPTempeGM

Thank you for staying with us. We apologize that you had difficulty locating our front desk during renovation. We have added additional signs around the building to better direct traffic flow. We hope you will give us another opportunity in the future.

5 out of 5
Property is in a very quite place with essential amenities Renovation badly required b

Posted by on 20 Oct. 2023

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Comment from Hotel Management

21 Oct. 2023 by Assistant General Manager

Hi Joseph, thank you for the feedback. We are going to be undergoing renovations in the coming weeks. If you happen to be in the area next time, we hope you will choose us and see the updated hotel.

3 out of 5

Posted by on 30 Sep. 2023

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Comment from Hotel Management

20 Oct. 2023 by Assistant General Manager

Thank you for staying with us.

1 out of 5
TV's on the property don't work AND they knew it. They should mention that when booking!

Posted by on 28 Sep. 2023

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Comment from Hotel Management

28 Sep. 2023 by Assistant General Manager

We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed with the team.

5 out of 5

Posted by on 21 May 2023

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Comment from Hotel Management

12 Jun. 2023 by Assistant General Manager

We are glad you enjoyed your stay.

5 out of 5

Posted by on 17 May 2023

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Comment from Hotel Management

7 Jun. 2023 by HPTempeGM

Thank you for staying with us! We hope to see you again soon!

4 out of 5

Posted by on 22 Apr. 2023

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Comment from Hotel Management

13 May 2023 by Hyatt AGM

Hello Carol, Thank you for taking the time to review our property. I hope we get to see you again soon.

5 out of 5
Staff was so accommodating

Posted by on 30 Sep. 2022

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Comment from Hotel Management

1 Oct. 2022 by Assistant General Manager

We are glad you enjoyed your stay with us.

5 out of 5
Staff are friendly and location is safe.

Posted by on 16 Aug. 2022

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Comment from Hotel Management

19 Aug. 2022 by Assistant General Manager

Thanks for staying with us. We appreciate your feedback!

About the Hyatt Place Tempe Phoenix Airport

Location 1413 W Rio Salado Pkwy, Tempe, AZ 85281

Property Features

Hyatt Place Tempe Phoenix Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. The business-friendly Hyatt Place Tempe Phoenix Airport also features concierge services, express check-in, and express check-out. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 3-star Tempe hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hyatt Place Tempe Phoenix Airport offers 123 accommodations with MP3 docking stations and minibars. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • Pull-out sofa bed
  • Minibar
  • MP3 dock
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Hyatt Place Tempe Phoenix Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Pets cannot be left unattended

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Tempe Phoenix Airport
  • Hyatt Place Tempe Phoenix Airport
  • Hyatt Place Tempe/Phoenix Airport Hotel Tempe
  • Hyatt Tempe
  • Tempe Hyatt
  • Hyatt Place Tempe Phoenix Airport Hotel
  • Hyatt Tempe Phoenix Tempe
  • Hyatt Place Tempe Phoenix Airport Hotel
  • Hyatt Place Tempe Phoenix Airport Tempe
  • Hyatt Place Tempe Phoenix Airport Hotel Tempe

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.