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4.2 out of 5

"Very convenient to downtown Plymouth. Staff was very friendly. " More

By a verified traveller on Tue 25 Oct 2022

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Hotel Description

Hotel perfectly located for exploring Plymouth

Oceanside stay

Your stay at this Plymouth hotel places you within a 10-minute walk of Nelson Memorial Park and Holmes Reservation. National Monument to the Forefathers and Plymouth Memorial Hall are also within half a mile (1 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $185* Per night/room 22 Apr. - 23 Apr.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Cold Spring ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Cold Spring

Everyone (7) Couples (1) Family (3)
4 out of 5
Very convenient to downtown Plymouth. Staff was very friendly.

Posted by , from SOUTHWICK on 25 Oct. 2022

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Comment from Hotel Management

26 Oct. 2022 by Rob

Dear Dennis,Thank you for taking the time to review our hotel. We appreciate your kind words and hope to see you again soon!

3 out of 5
Property could use some remodeling in rooms.

Posted by on 5 Oct. 2022

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Comment from Hotel Management

6 Oct. 2022 by Rob

Dear Patricia,Thank you for taking the time to review our property. I'm sorry that you were not pleased with the condition of your guest bathroom. We would have been happy to move you to another room had you shared your concerns with the front desk staff. We hope you will consider staying with us again so that we may provide you with a superior experience!

5 out of 5
The motel is well maintained, clean, and attractive. The room had all we needed, the usual, for a nice overnight stop. It is very near the Plymouth waterfront. Check in was quick and easy, the staff all very friendly. The breakfast was quite surprising. I am not much of a foodie but our kids especially loved the bacon and waffles. All the cooked items were cooked just right. There was a great selection of other foods, juices, coffee, etc. There was an attendant keeping everything clean and filled. They even had trays to take food back to the room. We had not expected such a great breakfast. If we ever go back to the area will definitely re-book here.Thank you!

Posted by on 21 Apr. 2022

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Comment from Hotel Management

27 May 2022 by Rob

Dear Gregory, Thank you for the wonderful review of our hotel! We appreciate your kind comments. Please come see us again should you be in the area!

5 out of 5
Kevin at the front desk was a wonderful and helpful host. The room was spacious, clean and very comfortable. We would definitely come back!

Posted by on 17 Oct. 2020

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5 out of 5
Clean room and outdoor pool; friendly, responsive staff; and close to downtown and wharf (5-minute drive, 15-minute walk).

Posted by , from Boston on 13 Aug. 2020

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Comment from Hotel Management

13 Aug. 2020 by Kevin T. Martin, General Manager

Dear Sally, Thank you for taking the time to post a review of Best Western Plus Cold Spring. We appreciate your comments on our staff and the job they do. We agree, our location is wonderful for visiting Plymouth. Best Wishes,

4 out of 5

Posted by on 18 Aug. 2019

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5 out of 5
Hotel was a great location for our wedding. Sightseeing was close so one could walk or drive a short distance.

Posted by , from NJ on 10 Sep. 2018

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5 out of 5

Love to stay here again.

Pros: The second sink outside the bathroom was very convenient.
Location: The hotel is in an excellent location, with easy access to all the tourist sights in Plymouth, MA.
We enjoyed out stay at the Best Western Cold Spring. The hotel and grounds were well kept and in a nice setting. The room was pleasant, well kept, and clean. The breakfast was very good, with a big variety of choices. The lobby and computer area was charmingly decorated. We would definitely stay here again.

Posted by , from Illinois on 14 Jun. 2016

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5 out of 5

Great New England Hotel

Pros: location was great! Nice newly remodeled room.
Location: Close to historic sites in Plymouth.
Hotel was really cute, very convenient. Great breakfast selection with attentive staff.

Posted by on 19 Apr. 2016

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Comment from Hotel Management

24 Apr. 2016 by Kevin T. Martin, Assistant General Manager

Thank you for staying with Best Western Plus Cold Spring. I am glad you enjoyed the work completed on our guest room renovations. Hope we will see you again should your travels bring you back to Plymouth.

3 out of 5

Hotel provides breakfast

Pros: It was a very clean place and we enjoyed their breakfast plus had access to the internet on their computer.
Cons: They should know the customer is always right just to create good will instead of us having to argue with the front desk man.
Location: It was close to the beach area and restaurants. A lot of places were closed down due to the time of the year.
Our check-in experience was horrible. I made a reservation a month ahead of time to arrive on October 24 after midnight and thought I only had to pay for 3 days. I called the hotel direct to confirm this reservation, but when arriving at 2:00 a.m. in the morning of October 24 was told by attendant of front desk we owed for Friday which would have been 4 days. He argued with us about this until he totally alienated us as he wanted to charge us more for the additional night and wanted us to pay ahead of time for this, since we were not required to have a deposit ahead of time from Travelocity. We walked out that night and had to find another place to stay. Of course, every hotel in the area was either closed or booked for the night. We finally found someone to take us at 5:00 a.m. in the morning after driving around for 3 hours. This whole experience turned out to be a nightmare. They were also supposed to leave an envelope on the door for us with a key in it since we were arriving after the front desk was closed, but they did not do this.

Posted by , from Anaheim, CA on 30 Oct. 2015

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About the Best Western Plus Cold Spring

Location 180 Court St, Plymouth, MA 02360

Property Features

Best Western Plus Cold Spring offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Best Western Plus Cold Spring also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Plymouth hotel is smoke free.

  • 57 guestrooms or units
  • 2 levels
  • 7 buildings
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Plymouth Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Cold Spring offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • HD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 10:30 PM

Special check-in instructions:

The front desk is open daily from 6:30 AM - 11 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0012982390. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 11 PM
  • Debit cards
  • State tax ID - C0012982390
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Hotel Names

  • Best Western Cold Spring
  • Best Western Plus Cold Spring
  • Best Western Plus Cold Spring Hotel
  • Best Western Plus Cold Spring Hotel Plymouth
  • Best Western Plus Cold Spring Plymouth
  • Best Western Hotel Plymouth
  • Best Western Plymouth
  • Plymouth Best Western
  • Best Plus Cold Spring Plymouth
  • Best Western Plus Cold Spring Hotel
  • Best Western Plus Cold Spring Plymouth
  • Best Western Plus Cold Spring Hotel Plymouth

You should know

  • The seasonal pool will open in May and close in October.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.