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Independents Long Creek Hotel by IHG

2.5 star property
Hotel near Maine Mall in South Portland

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Photo gallery for Independents Long Creek Hotel by IHG

Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
171 Philbrook Ave, South Portland, ME, 04106
  • Maine Mall
    ‪5 min walk‬
  • Thompson's Point
    ‪5 min drive‬
  • Portland Museum of Art
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪6 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

About the area

South Portland

In suburbs.At this South Portland hotel, you'll be within half a mile (1 km) of Maine Mall and 6 miles (10 km) of University of Southern Maine. Victoria Mansion and Portland Museum of Art are also within 6 miles (10 km).

What's nearby

  • Maine Mall - 5 min walk - 0.4 km
  • Thompson's Point - 5 min drive - 6.2 km
  • University of Southern Maine - 6 min drive - 7.2 km
  • Maine Medical Center - 6 min drive - 7.9 km
  • Portland Museum of Art - 7 min drive - 9.0 km

Getting around

  • Portland Transportation Center - 8 min drive
  • Portland Intl. Jetport Airport (PWM) - 7 min drive

Restaurants

  • ‪Round1 Maine Mall - ‬7 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Popeyes Louisiana Kitchen - ‬15 min walk

About this property

Independents Long Creek Hotel by IHG

Hotel near Maine Mall in South Portland
Independents Long Creek Hotel by IHG offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Independents Long Creek Hotel by IHG. Free self parking is available.

This South Portland hotel is smoke free.

  • 117 guestrooms or units
  • 4 levels
  • Built in 1986
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
Independents Long Creek Hotel by IHG offers 117 air-conditioned accommodations with safes and complimentary newspapers. 37-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This South Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Standard Room, 1 King Bed, Accessible

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  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.9 out of 5, Good, 1,270 reviews
The price is CA $160
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includes taxes & fees
Aug 31 - Sep 1
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Portland Airport
Hampton Inn Portland Airport
Portland Airport Hampton Inn
Hampton Inn Portland Airport Hotel
Hampton Inn Portland Airport Hotel South Portland
Hampton Inn Portland Airport South Portland, Maine
Hampton Inn South Portland
South Portland Hampton Inn
Hampton Portland Portland
Hampton Inn Portland Airport Hotel
Hampton Inn Portland Airport South Portland
Hampton Inn Portland Airport Hotel South Portland

Independents Long Creek Hotel by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 381 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 145 out of 1005 reviews
Rating 4 - Poor. 125 out of 1005 reviews
Rating 2 - Terrible. 95 out of 1005 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Truman

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place looked like a tornado went thru it. Wi-fi was down. Manager had to get it started again. Morning drink dispenser was broken-no orange juice. The 2% milk carafe had sour milk in it-I had to throw away my cereal. Worst place we have ever stayed in!!!!!!
Stayed 1 night in May 2025

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not cleaned at all there was two left over bra's in the bathroom drawer dirty mind you,the water to take a bath the diverter was broken and only the shower water ran as I am handicapped so I had to sit in a hard tub until the water finally filled the tub the breakfast in the morning was sub par and very little to choose from! the drink station was out of order so no juice the milk was sour they have dogs running around in the hallways which smells really bad I might sound like a disgruntled customer but I have stayed here before and never had a problem that is why I am in shock of the deplorable condition I will not recommend this hotel to a raccoon save your money there is so many other hotels near by for a better price and much cleaner happy travels and I hope you read this before you waist your money 💰
Stayed 1 night in May 2025

6/10 Okay

Lori

Stayed 2 nights in May 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Pool
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

4/10 Poor

Shirley

Travelled with partner
Disliked: Amenities
We stayed there many times before and were always happy. We were very disappointed with the conditions this time, room didn’t meet their usual standards and hallways needed to be vacuumed and cleaned. Breakfast was so-so. It seems that facility needs some work and updates to the rooms. The lady that checked us in was very helpful and personable. She definitely is a plus for there facility.
Stayed 1 night in May 2025

2/10 Terrible

Mac

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stay at a variety of Hotels in the area for work on a regular basis and decided to try this one. Upon checking in and going to my room I was suddenly hit by the smell of " Wet Dog" the room smelled so bad immediately went down to the front desk and told the person and they switched rooms for me and apologized. The person was very good about this with a good sense of customer service. I went up to the new room and it smelled just as bad. I ended up leaving and re-booking with another hotel. this Hotel is pet friendly and has carpets. Not a good combination. The lady at the front desk was nice and understood, However I did loose some of my money on this because they said I had "checked in". I would not recommend this place to anyone.
Stayed 3 nights in May 2025

2/10 Terrible

Robert

Stayed 3 nights in Apr 2025

4/10 Poor

Don

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need major repairs, and new matress for beds
Stayed 1 night in Apr 2025

10/10 Excellent

Katrina

Stayed 1 night in Apr 2025

8/10 Good

CHARLES

Stayed 2 nights in Apr 2025

4/10 Poor

Jessie

Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing for the breakfast except waffles, cereal and very mushy scrambled eggs.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Joanne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room 310 is in need of an update. Furniture old, couch very very dirty. Pillows old and worn out. Heater was very old and made lots of noise. Blew cold air for longer period. We needed heat
Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Gulang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Cody

Stayed 1 night in Apr 2025

4/10 Poor

Felicia

Travelled with family
Disliked: Staff & service
Had issues with the toilet clogging. Had to go to the front desk to pick up a plunger. They made us do it ourselves. No maintenance personnel to do it for us.
Stayed 1 night in Mar 2025

8/10 Good

Aaron

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible do not stay here

Blood on curtins , in bathroom, tv did not work. They switched our room and that one did not have heat. Went for breakfast and it was gone, could not even get milk. At 10 mins to 9
Stayed 1 night in Apr 2025

10/10 Excellent

Lillian, Wethersfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 3 nights in Feb 2025

6/10 Okay

melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

melissa

Disliked: Cleanliness, property conditions & facilities

Disappointed

We were staying there for our anniversary. We had stayed there several times before. In fact we stayed there on one of our very first trips together. We were really looking forward to staying there again. However this time we were very disappointed. We didn’t get the same room we had stayed in. There was a terrible smell in the hallway leading to our room which smelled like dirty diapers. The heater in our room didn’t heat the entire room so bathroom was cold. There was wax caked on table.The Chaise lounger chair was obviously stained and hadn’t been cleaned. The furniture was uncomfortable and put in an area where you couldn’t ev see the TV. We ended up moving the furniture just so we could see the TV. The TV was smaller than what we were used to, and not adjustable so we couldn’t really watch TV in bed. Breakfast options weren’t anything to write home about. We ended up going out for breakfast every day because of this. it was obvious they were doing some renovations. I encourage them to reach out to their customers for input on what they would like to see. The TVs need to be bigger and need to be adjustable. The furniture needs to be comfortable and set up in a way that you can actually see the TV. The furniture needs to be comfortable and cleaned regularly. The breakfast options really need to be better . Coffee needs to be better. Mattresses and pillows need to be more comfortable, and the heating system needs to be able to heat the entire room, including the bathroom..
Stayed 2 nights in Mar 2025