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Crown Paradise Club Puerto Vallarta All Inclusive

3.5 star property
3.5-star beachfront property near Cruise Ship Terminal

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Photo gallery for Crown Paradise Club Puerto Vallarta All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Luxury Suite
Gazebo
Nightclub
Property entrance

Reviews

6.6 out of 10

Popular amenities

  • All-inclusive
  • Hot tub
  • 24/7 front desk
  • Spa
  • Room service

Explore the area

Map
Paseo de las Garzas No. 3, Puerto Vallarta, JAL, 48333
  • Cruise Ship Terminal
    ‪5 min walk‬
  • La Isla
    ‪10 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Living area

Family Suite

  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bunk Bed

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About the area

Puerto Vallarta

On the beach.With a stay at this Hotel Zone property, you'll be steps from Cruise Ship Pier and Puerto Mágico. Cruise Ship Terminal and Playa de Oro are also within half a mile (1 km).

What's nearby

  • Cruise Ship Terminal - 5 min walk - 0.5 km
  • Hotel Zone Beach - 5 min walk - 0.5 km
  • Cruise Ship Pier - 5 min walk - 0.5 km
  • La Isla - 10 min walk - 0.9 km
  • Malecon - 5 min drive - 5.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Outback Steakhouse - ‬9 min walk
  • ‪Tacos Candora - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Monkey Business Puerto Vallarta - ‬9 min walk
  • ‪Tacos Mario - ‬1 min walk

About this property

Crown Paradise Club Puerto Vallarta All Inclusive

3.5-star beachfront property near Cruise Ship Terminal
Some rates at Crown Paradise Club Puerto Vallarta All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Crown Paradise Club Puerto Vallarta All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

This 3.5-star Puerto Vallarta property is smoke free.

  • 341 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Crown Paradise Club Puerto Vallarta All Inclusive offers 341 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Acqua di Mare has 7 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, Spanish

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  • Hot tub
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  • Spa
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CA $348 total
includes taxes & fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Tennis lessons

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 25 2025 to September 8 2025 (dates subject to change):
  • Children's club

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Crown Paradise Club Todo Incluido
Crown Paradise Club Todo Incluido All-inclusive property
Crown Paradise Club Todo Incluido
Crown Paradise Todo Incluido
Crown Paradise Club Puerto Vallarta Todo Incluido

Crown Paradise Club Puerto Vallarta All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 251 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 213 out of 1003 reviews
Rating 4 - Poor. 137 out of 1003 reviews
Rating 2 - Terrible. 158 out of 1003 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

A 3 star resort

The stay was ok. Having stayed at this resort in the past multiple times and also.getting married there this stay was nothing like it use to be. It started with check in being an hour and half behind we could not check in at 3 we finally got into our room at 430. The hotel is not kept up as it once was. There was garbage in hall ways and stairwells that were there the entire week of our stay. Our room the beds were made up every day but they never left clean towels but would take away the dirty. The bar service at pool side was rare . The server that would come around was not very knowledgeable and more often then not would get the orders incorrect. The restaurants if you can get reservations were delightful especially the italian restaurant, the Mediterranean restaurant was alright and rhe french we never went to and you cant bring children in there after 7pm. The buffet was literally the same thing day in and out. Tv viewing if you are looking for any english channels not a thing. The night time entertainment at the club was great and is good for families old or young.
Stayed 6 nights in Mar 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

4/10 Poor

Emmanuel, San Bernardino

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t what I was expecting
Stayed 2 nights in Mar 2025

6/10 Okay

Yajaira

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Kids playground is nice but limited seats for parents to watch kids. Play area slide also has cracks which created scratches on my neices legs. Room service guys are rude. Customer service training is needed for room services. Overall ok, food was ok as well.
Stayed 3 nights in Mar 2025

6/10 Okay

Jarett

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
If you take nothing else away from reading this, please understand that this resort caters to, and is mostly visited by, locals. The food, service, and language reflects this fact. I'm not saying there is anything wrong with this, but it's not quite what we're used to when travelling to Mexico for vacations, and left us disappointed overall. Pros: The a la carte restaurants were decent. You do have to book at precisely 9:01am to have a shot at getting in though. The pool areas were decent. Our second room was in fairly good shape, and looked out into the courtyard and kids pool area. We enjoyed spending time out on it. There's a grocery store right down the street which we utilized to get food that our kids would actually eat Cons: The family rooms with bunks look out on to the road, loading area, and power station. You can't sit on the balcony. Our one of these was completely dilapidated. Missing outlet and light switch covers, lights out, holes in the floor tiles, the bathroom mirror was rusty, i could go on. Luckily we were able to switch to a room with two double beds after the first night. The food selection and quality at the buffet was poor. The kids pool left our kids (2,4) with semi-deep abrasions the first day. The water slides shoot them out into 8 inches of water with a rough bottom. They wouldn't use the slides the rest of the trip. Very few staff spoke any English. We communicated quite a bit via Google Translate.
Stayed 7 nights in Mar 2025

10/10 Excellent

Brigitte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and pools are very well cared for and maintained However there are far too many vendors constantly trying to sell you something when you just want to enjoy the day We would definitely recommend this destination for it’s overall appeal
Stayed 5 nights in Mar 2025

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 6 nights in Mar 2025

8/10 Good

Carlos, Beijing

Liked: Staff & service
Overall was a good experience.
Stayed 7 nights in Mar 2025

2/10 Terrible

Manjit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did complaint email to COFEPRIS regarding this issue and I going to file complaint to SANITARY COMPLAINTS Sector!!
Stayed 5 nights in Mar 2025

6/10 Okay

Dean

Stayed 3 nights in Mar 2025

10/10 Excellent

Vishal, Red Deer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Stay here was great, would love to come back again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sebastian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Mar 2025

10/10 Excellent

fernando, spring

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 4 nights in Mar 2025

6/10 Okay

Laura

Travelled with family, Travelled with family and small children
Liked: Staff & service
Second time staying at Crown Paradise, first time at the family side. The staff are very friendly and super helpful! The accommodations are average, but was all we needed for our family trip. We got to experience one of their restaurants (Italian) and it was great! Unfortunately it was very hard to get into the other restaurants that they had, especially for a family. There’s an online reservation system, but all the reservations are filled within the first minute of opening. Overall, would recommend if you’re looking for a great beach/pool set up!
Stayed 7 nights in Mar 2025

2/10 Terrible

Jasdeep

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Crown Paradise Club Resort, and it was a complete letdown. The pictures online were a complete misrepresentation of the actual property. The hotel was run down, with everything from the elevators to the rooms falling apart. The key cards stopped working multiple times, and the front desk staff, particularly Lupita at night, seemed more focused on flirting with her coworker than assisting guests. The food was awful—bland and poorly prepared. Shrimp was overcooked and impossible to peel, and the chicken was so dry it was hard to swallow. The on-site restaurant reservation system was a nightmare, opening at 9:01 AM and having all reservations booked by 9:03 AM. There was also a terrible sewage smell in parts of the hotel, and in other areas, the scent of cleaning chemicals was overwhelming. The entire resort felt neglected, with poor maintenance throughout. This was one of the worst hotel experiences I've had, and I have photos to back up my claims. I wouldn’t recommend Crown Paradise Club Resort to anyone.
Stayed 4 nights in Mar 2025

6/10 Okay

Megan Nicole

Travelled with family and small children, Travelled with group
Liked: Cleanliness
The property was older. Has a great pool area for the kids. Wish that there were more planned activities. Drinks were good, food was good at some of the restaurants, the buffet food was not great tho. The rooms were old and outdated, housekeeping didn’t do the greatest job of cleaning or restocking towels. The beach was nice, the tiki bar was awesome. Overall it was a great hotel for the kids, probably wouldn’t stay there again though.
Stayed 8 nights in Feb 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Gardens were beautiful, staff very nice. Main dining outdated and choices were okay. Japanese style restaurant was our favourite. The room was okay as our shower door was difficult to close and the patio door didn’t lock and the toilet didn’t always flush properly. Many families with children as I think it’s a good place for them. Nightly shows across the street at the theatre were great-lots of variety with very talented dancers.
Stayed 10 nights in Feb 2025

8/10 Good

kristi, Farmington

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liked that the resort is small & able to get a beach chair with shade every morning. Pools were clean. Food was just ok at buffet and restaurants were all good, but hard to get a reservation. Very short window that opens at 9am & booked by 9:02, need a better system for sure! Rooms can use some upgrading. Lots of mildew in showers and musty smelling. We weren’t in the room much so was ok. Hated all the venders on the beach! You can’t relax which is what we go on vacation for. Even if you were reading or napping they would bother you! Should be able to utalize both facilities without having to pay extra to go to adults side wishing we would have done adults only cause then you can use both. Nice beach and close to the port. Shows were geared toward small children so we didn’t attend except for one night.
Stayed 7 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Staff & service, amenities, property conditions & facilities
Great people and service!
Stayed 9 nights in Feb 2025

8/10 Good

Rocky Dwayne

Travelled with partner
Had been here before, things are never the same. Things went down a bit, but enjoyed our stay. ,
Stayed 14 nights in Feb 2025

2/10 Terrible

Salwan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If there was a 0 star I would choice that. Rooms super dirty, furniture is so bad, bed is super dirty. Food is so bad. And the worst thing is customer service so bad. So I don’t recommend to anyone.
Stayed 3 nights in Jan 2025

6/10 Okay

Maryann

Travelled with family and small children, Travelled with partner
There for a week - found the food "boring" - as in, the menu was limited & alwasy the same. 1 snack bar open all day - served only burgers/hot dogs/nachos/fries & fruit every day - no variety at all. The buffet was also pretty much the same every day. There was another snack bar that was only open 6pm on (sign said formal dress, but it appears not). We had 2 x penthouses - loved the jetted tubs, but rooms were very dark (not much in the way of lights/lamps). Also, amenities between the penthouses differed. 1 had 4 chairs on the deck, the other none. Limited mugs/glasses in one, safe didn't work in one. Housekeeping service varied between the 2 rooms, one was barely touched, the other well-serviced. Room service seemed good, but dishes were still outside part way through the next day. Check-in/check-out was wonderfully quick & efficient. Staff were friendly & helpful.
Stayed 7 nights in Feb 2025

6/10 Okay

Daniel Paul

Travelled with family and small children
Liked: Amenities
Bathrooms were cramped and faced the entry way. No areas of privacy in the room with multiple people coming in and out.
Stayed 8 nights in Feb 2025

4/10 Poor

Marcela

Travelled with family

Mala organizacion de los Restaurantes.

Hay 4 restaurantes los cuales solo uno puedes entrar siempre los otros 3 piden reservacion a partir de las 9;00am intentamos todos los dias hacer reservacion y desde las 9;00am ya decia que estava lleno, por la tarde verificabamos y siempre habia mesas disponibles pero como no teniamos reservacion no podiamos entrar. Muy mala experiencia en cuanto a los restaurantes.
Stayed 7 nights in Feb 2025

6/10 Okay

Monika

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The property looked completely different from the pictures. It was an old hotel. The food was not very good. It was not terrible but I would not stay there again.
Stayed 5 nights in Feb 2025