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"Check in was easy and informative with front desk employees flexible and vary nice compared to a lot of other places I've stayed at in Mexico. The roo ... " More

By a verified traveller on Fri 20 Jul 2018

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Hotel Description

3.5-star beach property near Cruise Ship Terminal

Heart of Puerto Vallarta

With a stay at this well-placed property, you'll be half a mile (1 km) from Cruise Ship Terminal and within 3 miles (5 km) of Bay of Banderas. Marina Vallarta and Malecon are also within 3 miles (5 km).

All-inclusive

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this Colonial property. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a children's pool and volleyball, and in-room childcare is an added bonus.

Free WiFi, LED TVs

The 155 guestrooms boast modern comforts like LED TVs with digital channels, along with free WiFi. Free bottled water, safes, and showers are also available.

Standard Room King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$140* Per night/room 18 Nov. - 19 Nov.

Superior Room King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room Double bed - Single bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive ratings based on 38 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Everyone (16) Couples (3) Family (5)

About the Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Location Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL 48310

All-inclusive Details

  • Aerobics classes/lessons included
  • Taxes included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Volleyball included
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Onsite live performances included
  • Shuttle service to offsite activities included
  • Theme parties included

Property Features

Some rates at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive like an outdoor pool and a children's pool. Free breakfast is served daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a garden and a terrace. Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta property.

  • 155 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • Built in 1950
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free parking nearby

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (6.1 km / 3.8 mi)
  • Parking: Free extended parking

Room Amenities

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers 155 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries. This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

  • LED television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

La Troje - This poolside buffet restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Flavors of Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Cascada Bar - This bar overlooks the pool.

Beach Club Sanck Bar - This beachfront bar specializes in international cuisine and serves light fare only.

Spa Services

  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No elevators
  • Number of children who can stay free - 2

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Hotel Spa
  • Hacienda Buenaventura Hotel Mexican Charm
  • Hacienda Buenaventura Spa Club
  • Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
  • Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
  • Hacienda Buenaventura Spa Beach Club Puerto Vallarta
  • Hacienda Buenaventura Hotel Mexican Charm All Inclusive
  • Hacienda Buenaventura Mexican Charm All Inclusive
  • Hacienda Buenaventura Hotel Spa Beach Club

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.