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Hacienda Buenaventura Hotel & Mexican Charm

4.0 star property
4-star beach hotel near Cruise Ship Terminal

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Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

2 outdoor pools, pool umbrellas, sun loungers
Standard Triple Room - with a double bed
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Property grounds
Beach nearby, free beach shuttle, sun loungers, beach umbrellas

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310
  • La Isla
    ‪5 min walk‬
  • Cruise Ship Terminal
    ‪9 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

View all photos for Superior King Bed

Superior King Bed

Superior King Bed

7.6 out of 10
Good
(13 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds

Standard Room Two Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King

Standard King

8.0 out of 10
Very good
(37 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds

Superior Room Two Double Beds

8.6 out of 10
Excellent
(22 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

8.2 out of 10
Very good
(28 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the area

Puerto Vallarta

Steps from the beach.Within a 10-minute walk of this Hotel Zone hotel, you'll find Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are also within half a mile (1 km).

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • La Isla - 5 min walk - 0.5 km
  • Cruise Ship Terminal - 9 min walk - 0.8 km
  • Malecon - 5 min drive - 5.4 km
  • Playa de los Muertos - 7 min drive - 6.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Wings Army - ‬4 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Monkey Business Vallarta - ‬1 min walk
  • ‪McCarthy’s - ‬5 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

4-star beach hotel near Cruise Ship Terminal
Hacienda Buenaventura Hotel & Mexican Charm is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Hacienda Buenaventura Hotel & Mexican Charm for summer fun including 2 outdoor swimming pools, a children's pool, and complimentary bicycles.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a garden and a terrace.

This 4-star Puerto Vallarta hotel is smoke free.

  • 155 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • Meeting rooms
  • Built in 1950
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Hacienda Buenaventura Hotel & Mexican Charm offers 155 accommodations with safes and irons/ironing boards. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Languages

English, Spanish

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  • Spa
  • Pet-friendly
3.6 out of 5, Good, 1,000 reviews
The price is CA $242
CA $290 total
includes taxes & fees
Sep 1 - Sep 2
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Books
  • Children's pool
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hacienda Buenaventura Hotel & Mexican Charm

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 396 out of 1004 reviews
Rating 8 - Good. 269 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 98 out of 1004 reviews
Rating 2 - Terrible. 83 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

callie anna rose

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved it here would 100% come again!! rooms were so cute and clean, staff was very friendly and helpful! never disappoint by the buffet, fantastic food selection at every meal!
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it best yet

Beautiful great good great service
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast! Such amazing people!
Stayed 6 nights in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
A charming and relaxing getaway with a clean, inviting pool. The staff were friendly and accommodating, making our stay thoroughly enjoyable.”
Stayed 8 nights in Apr 2025

8/10 Good

Jasveen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

4/10 Poor

Craig

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures are misleading. The resort is more like a motel. Very old building. I did an early checkout, and the resort had stated i stayed the full duration of my trip. Spend a little bit more and go somewhere else.
Stayed 8 nights in Apr 2025

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. Quaint and close to amenities. It's a nice affordable option to the larger all inclusive hotels. Friendly staff, delicious food.
Stayed 7 nights in Apr 2025

8/10 Good

Sara m

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, great place for the price.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anna

Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and friendly, having some more activities will be great
Stayed 3 nights in Apr 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Bonni, Spruce Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good place for a short stay. Beds are not the most comfortable. Overall, we would come back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rachelle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as many food options, and the child room is lacking so it’s not something I would recommend if it’s important to you. The one restaurant is adults only, so you are limited to the main buffet if you have kids and there isn’t an insane amount of young kid friendly options. That being said… it’s a beautiful hotel, and everything was fantastic. I would absolutely go here again. Pool is wonderful and the kids area is very cool. The only negative things are the things above, and if you don’t have huge expectations for the kids portion you will absolutely love it here.
Stayed 14 nights in Apr 2025

8/10 Good

Ronald Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By cruise ship terminal
Stayed 7 nights in Feb 2025

8/10 Good

Enriqueta

Stayed 7 nights in Apr 2025

10/10 Excellent

Beverly Anne

Liked: Cleanliness, staff & service
Pillows were lumpy last 2 days housekeeping left. No toilet paper and no facecloths or hand towels
Stayed 7 nights in Apr 2025

8/10 Good

Marlene

Liked: Cleanliness, property conditions & facilities
Stayed 23 nights in Jan 2025

10/10 Excellent

Alfonso Gonzalo

Travelled with family
Liked: Staff & service
Great location close to all the tours pickup spots...
Stayed 5 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Good place staff was good
Stayed 8 nights in Apr 2025

8/10 Good

Robert william

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our first international family vacation, this turned out to be an amazing first. The kids loved it, it was very safe for them. Everyone was very helpful and friendly. Location was great and being between malls and many other great locations, there was lots to do. They were very helpful for getting taxis and booking adventures. The spa was great and beautiful. All the staff were super friendly and helpful. We all agreed we would come by back.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resort is very clean, the staff are very friendly and helpful. The location is fantastic.. Food was very good, lots of choices.. A porta potty at the beach would be great…
Stayed 14 nights in Mar 2025

6/10 Okay

Erica Lee K

Liked: Cleanliness, staff & service
Nothing
Stayed 4 nights in Apr 2025