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Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

4.0 star property
4-star beach hotel near Cruise Ship Terminal

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Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Reception
Property video
Exterior
Free beach shuttle, sun loungers, beach umbrellas
Exterior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Business services

Explore the area

View in a map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, La Isla
    ‪5 min walk‬
  • Place, Puerto Mágico
    ‪5 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds

Superior Room Two Double Beds

8.4 out of 10
Very good
(27 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Double Room Standard

  • 35 sq m
  • Sleeps 3

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Standard

7.4 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Standard

  • 35 sq m
  • Sleeps 2

View all photos for Standard King

Standard King

Standard King

7.8 out of 10
Good
(58 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

7.6 out of 10
Good
(43 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior King Bed

Superior King Bed

Superior King Bed

7.4 out of 10
Good
(18 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds

Standard Room Two Double Beds

7.2 out of 10
Good
(20 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Vallarta

Hotel Zone stay.Within a 10-minute walk of this Hotel Zone hotel, you'll find Bay of Banderas and Cruise Ship Terminal. Puerto Mágico and Hotel Zone Beach are also within half a mile (1 km).

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • Playa de Oro - 3 min walk - 0.3 km
  • La Isla - 5 min walk - 0.5 km
  • Puerto Mágico - 5 min walk - 0.5 km
  • Plaza Caracol - 14 min walk - 1.2 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Talavera - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Jardin Del Sol "Restaurante - ‬5 min walk
  • ‪Seafire Restaurant - ‬7 min walk
  • ‪McCarthy’s - ‬5 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

4-star beach hotel near Cruise Ship Terminal
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive like an outdoor pool and a children's pool.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a garden and a terrace.

This 4-star Puerto Vallarta hotel is smoke free.

  • 155 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • Meeting rooms
  • Built in 1950
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers 155 accommodations with safes and irons/ironing boards. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

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Property amenities

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

How close is Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive to the airport?

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is 3.7 mi (12-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

As of Jul 4, 2026, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive on Jul 6, 2026 start from CA $214, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive.

How close is Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive to the beach?

This hotel is a short 5-minute walk from Hotel Zone Beach and 5-minute walk from Playa de Oro. Don't forget your sunscreen!

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offer free breakfast?

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive does not offer free breakfast.

Is there a casino at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

No, there is no casino at this hotel, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (3-min drive) are nearby.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Free parking is not available at this hotel.

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive have a pool?

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive features an outdoor pool and a children's pool.

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive have a restaurant?

There are 3 onsite restaurants, offering options like Mexican cuisine, pool views, and al fresco dining.

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages, reflexology, and mani/pedis.

How close is Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive to downtown Puerto Vallarta?

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is 1 mi away from Puerto Vallarta.

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1005 reviews
Rating 8 - Good. 286 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 88 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amanda Jane

Liked: Cleanliness
We really enjoyed our stay, and the price was just right.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Tynan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar, nice pool
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool , beach is a small walk away
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops and boat docks very close. Pool restaurant and bar were excellent! Friendly staff & good food.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
The clean room, great staff, good food and drinks
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities
Room was clean, staff nice .. breakfast good Pool nice and clean
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Very charming hotel very clean and friendly staff
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Sheena

Liked: Cleanliness, amenities, property conditions & facilities
Staff always friendly and helpful. Always enjoy our time spent at this resort.
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Betty Anne

Very dated - no elevators, air conditioning didn’t work very well. Food was good, grounds were very nice and it was located in a great location
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
A really great place to visit an amazing atmosphere great food and an overall great time⭐️⭐️⭐️⭐️⭐️
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Lorna Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome, setting was great.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Amara

Liked: Staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Feb 2026
Verified

8/10 Good

darryl

The staff are wonderful
Stayed 10 nights in Jan 2026
Verified

6/10 Okay

curt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and surrounding area were clean
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Older traditional style hotel with Mexican charm. Not deluxe but very comfortable. Clearly a hotel with a lot of return customers.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Denyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable but didn't overlook pool.
Stayed 10 nights in Feb 2026
Verified

6/10 Okay

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice , the air conditioner worked great , the bar tenders were awesome good service expecially Eric and Arnold ! The beach was nice the shuttle picks you up and drops you off , the pool was nice but very busy , lots of locals . Breakfast was great ! There were no activities during the day and not much in the evening , close to shopping and bars !
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool wasnice
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Colin

Good, food was Goo
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff, small and quite.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities
Clean and good value. Staff is awesome!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jaime G

Liked: Cleanliness, amenities
Staff was great, food excellent, clean rooms but some items require update.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

cesia

Liked: Cleanliness
Friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

KAREN ANN

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff is fantastic friendly tries to remember your name and gets to know you. We had a wonderful week stay
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Paul Douglas

Liked: Cleanliness, amenities, property conditions & facilities
The staff worked very hard to keep us all comfortable during this crazy week.
Stayed 7 nights in Feb 2026

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