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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
4.5-star beachfront property near Playa de los Muertos

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Reception
Lobby
One Bedroom Plunge Pool Suite King | Terrace/patio
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    ‪7 min walk‬
  • Playa de los Muertos
    ‪2 min drive‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Ocean Front King

Ocean Front King

Ocean Front King

8.0 out of 10
Very good
(19 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

7.4 out of 10
Good
(22 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

9.2 out of 10
Wonderful
(10 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Club Ocean View Suite Double

Club Ocean View Suite Double

9.2 out of 10
Wonderful
(7 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

8.8 out of 10
Excellent
(32 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King

Ocean View King

7.8 out of 10
Good
(29 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(19 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King(18+only)

Swim Up King(18+only)

Swim Up King(18+only)

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Swim Up Double(18+only)

Swim Up Double(18+only)

Swim Up Double(18+only)

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sleeps 4

View all photos for Double

Double

Double

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King

Ocean View Balcony King

8.8 out of 10
Excellent
(40 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area

Club Ocean View Swim up Suite Double (18+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

King

King

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Puerto Vallarta

Beachfront retreat .Your stay at this Conchas Chinas property places you within 3 miles (5 km) of Playa de los Muertos and Malecon. Playa Estaca and Conchas Chinas Beach are also within half a mile (1 km).

What's nearby

  • Conchas Chinas Beach - 7 min walk - 0.6 km
  • Playa de los Muertos - 2 min drive - 1.6 km
  • Los Muertos Pier - 3 min drive - 2.0 km
  • Malecon - 4 min drive - 3.5 km
  • Garza Blanca Beach - 6 min drive - 6.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Blaze Grill - ‬2 min walk
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Melanzane - ‬1 min walk
  • ‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

4.5-star beachfront property near Playa de los Muertos
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub, and a fitness center. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

  • 335 guestrooms or units
  • 11 levels
  • 2 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 12296 sq ft of conference space
  • 1142 sq m of conference space
  • Built in 1969
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Exterior

Velas Vallarta Suites Resort All Inclusive

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  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 1,004 reviews
The price is CA $467
CA $467 total
includes taxes & fees
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 810 out of 1267 reviews
Rating 8 - Good. 251 out of 1267 reviews
Rating 6 - Okay. 108 out of 1267 reviews
Rating 4 - Poor. 59 out of 1267 reviews
Rating 2 - Terrible. 39 out of 1267 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 6 nights in Mar 2025

2/10 Terrible

Ali

Liked: Cleanliness, property conditions & facilities
Many different things.roaches in the room, room service to deliver few sugars taking close to an hour in 3 different days and according to the person in charge it is due to not having enough people, low quality food in restaurants except the buffet, waiting in Italian restaurant for 45 minutes without even asking what we want and threatening to expel us and much more.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lauren

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 5 nights in Mar 2025

6/10 Okay

Marwah Desoky, San Diego

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Incredibly small and the food wasn’t that great. Hyatt zivas in other locations like Cancun are way better. The beach is so small, you can walk it in 5 minutes. Half the employees do not use gloves while handing the food, incredibly gross.
Stayed 3 nights in Mar 2025

4/10 Poor

Emily

Liked: Cleanliness
Disliked: Staff & service
As a young family we were disappointed with our experience at Ziva. We stayed two nights and both days there were weddings approx 50 feet from our room. I can’t even describe the noise. It felt like we were at the wedding when we were trying to put our toddler to bed. The room was pulsing due to the dj music then to top it off, fireworks. My daughter was crying and we were very frustrated. It feels like they prioritize weddings over regular guests. Also while the weddings are being set up and going on we were not able to use the one heated pool in the shade and the hot tub. This does not seem fair for paying guests of the resort! We will not be returning or recommending this resort for young families. The resort did move us after my husband complained twice but it was too little too late.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Mar 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at the Hyatt Ziva for a couple of days before heading to our timeshare property in Nuevo Vallarta. When we arrived at our timeshare, we found ourselves reminiscing about our wonderful stay at the Hyatt. The view from our room was stunning, and we loved how close the beach was. We could hear the waves crashing and enjoyed watching them roll in. We were also lucky enough to see whales when we first arrived, which was an absolute treat! The food at the hotel was fantastic, the staff was incredibly friendly, and our room was spotless. We will definitely be staying at this property again. Next time, we’ll stay longer and make sure to try the spa.
Stayed 2 nights in Mar 2025

8/10 Good

ADRIANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved ocean view room Loved food ,beach gym access Staff nice Rooms need a little bit of updating Didn’t like having 3 weddings during the day on the beach Few days on a row
Stayed 7 nights in Mar 2025

10/10 Excellent

Leslie Earle Townley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying here. Beautiful beach, good food, plenty of space for guests. We stayed in the club tower and it was great! Snack area/bar on the first floor was a great benefit for my family!
Stayed 5 nights in Mar 2025

8/10 Good

Hilarie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Construction was noisy & messy
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The little beach is only accessible from the property or by boat.
Stayed 7 nights in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The service of the hotel is excellent. From the kayak instructor to room cleaning stuffs, they always have a good smile and do their duty passionately. The most impressed is their concierge desk. We lost a wallet in the taxi from hotel to airport. They helped us to find the taxi driver and have the wallet sent back to hotel then courier it to my home in Canada. The communication with the concierge team is always pleasant. They are professional and caring. We are truly appreciated.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gary J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Charles R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, rooms were comfortable, staff was extremely kind and accommodating. However, the food and drinks were very mid at best.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dawn

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here at least 10 times, enjoy it every time
Stayed 4 nights in Feb 2025

10/10 Excellent

Roland

Stayed 7 nights in Mar 2025

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hyatt Ziva Puerto Vallarta was great all around. The staff were all incredibly nice, the room/view was amazing. The food options were great, at each restaurant some of the items were a miss but still great overall. There were just a few minor things, there was a smell in the room that persisted even after the room was cleaned. Opening the balcony door helped but it always lingered, nothing unbearable though. The other item would be the smell in the hallways, perhaps this was the cause of the smell in our room. Some days it was stronger than others but for that small period of time spent walking through the hallways, it was not very pleasant. We did not spend a ton of time in our room so I do not want it to take away from our experience but just wanted to point it out. I would stay here again for sure though. The good HEAVILY outweighs the bad. Thank you Hyatt Ziva and all your wonderful staff for an amazing stay.
Stayed 6 nights in Mar 2025

10/10 Excellent

Tonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!!
Stayed 7 nights in Mar 2025

8/10 Good

Shireesh, Iowa City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Mckinley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Erin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff and incredible accommodation's, it was a beautiful resort and will return for another celebration!
Stayed 3 nights in Mar 2025

8/10 Good

Kaycee

Stayed 7 nights in Feb 2025