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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
4.5-star beachfront property near Playa de los Muertos

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Reception
View from room
One Bedroom Plunge Pool Suite King | Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Playa de los Muertos
    ‪2 min drive‬
  • Los Muertos Pier
    ‪3 min drive‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Ocean Front King

Ocean Front King

Ocean Front King

8.0 out of 10
Very good
(19 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

7.4 out of 10
Good
(22 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

9.2 out of 10
Wonderful
(10 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Club Ocean View Suite Double

Club Ocean View Suite Double

9.2 out of 10
Wonderful
(7 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

8.8 out of 10
Excellent
(32 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King

Ocean View King

7.8 out of 10
Good
(29 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(19 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King(18+only)

Swim Up King(18+only)

Swim Up King(18+only)

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Swim Up Double(18+only)

Swim Up Double(18+only)

Swim Up Double(18+only)

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sleeps 4

View all photos for Double

Double

Double

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King

Ocean View Balcony King

8.8 out of 10
Excellent
(40 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area

Club Ocean View Swim up Suite Double (18+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

King

King

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Puerto Vallarta

Beachfront retreat .Your stay at this Conchas Chinas property places you within 3 miles (5 km) of Playa de los Muertos and Malecon. Playa Estaca and Conchas Chinas Beach are also within half a mile (1 km).

What's nearby

  • Conchas Chinas Beach - 7 min walk - 0.6 km
  • Playa de los Muertos - 2 min drive - 1.6 km
  • Los Muertos Pier - 3 min drive - 2.0 km
  • Malecon - 4 min drive - 3.5 km
  • Garza Blanca Beach - 6 min drive - 6.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Blaze Grill - ‬2 min walk
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Melanzane - ‬1 min walk
  • ‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

4.5-star beachfront property near Playa de los Muertos
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub, and a fitness center. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

  • 335 guestrooms or units
  • 11 levels
  • 2 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 12296 sq ft of conference space
  • 1142 sq m of conference space
  • Built in 1969
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Exterior

Velas Vallarta Suites Resort All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 1,001 reviews
The price is CA $524
CA $524 total
includes taxes & fees
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 817 out of 1283 reviews
Rating 8 - Good. 257 out of 1283 reviews
Rating 6 - Okay. 109 out of 1283 reviews
Rating 4 - Poor. 60 out of 1283 reviews
Rating 2 - Terrible. 40 out of 1283 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing.
Stayed 7 nights in Mar 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and food was delicious
Stayed 3 nights in Mar 2025

8/10 Good

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting is beautiful! Every room has a view. The staff was very responsive when we had an issue with our room. The food choices were good, though it was very hard to accommodate our large family group at meals. Especially when the young children were with us. The reservation system for dinners was not always easy.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jane K

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

V'Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

sia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, noisy, limited dining, inconvenient….cant be more disappointed
Stayed 4 nights in Mar 2025

8/10 Good

Stephen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property. The pools are amazing, the sound of the ocean is fantastic. The service was a bit lacking. It felt like there was little urgency to assist or to solve challenges from guests. We showed up for our dinner reservation at the wrong time (our error). Instead of helping us figure it out, they just said “sorry we can’t seat you.” I’d expect a resort like this to take care of their guests more proactively, helping them find a reasonable alternative option; even in instances where it is the guest who made an error.
Stayed 1 night in Mar 2025

2/10 Terrible

Ellen Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Brad

Stayed 7 nights in Mar 2025

10/10 Excellent

Clint Harold

Stayed 5 nights in Mar 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Private beach, attentive staff, good food and not overly crowded
Stayed 5 nights in Mar 2025

10/10 Excellent

Sooyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 5 nights in Mar 2025

10/10 Excellent

SUPRIYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well maintained resort with friendly staff and good options for food. A quick Uber ride from downtown. Great views and direct beach access.
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel, food was very good & they had various options. Very clean hotel & amazing friendly, helpful staff members.
Stayed 5 nights in Mar 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
Property Beautiful! The food was great all around in the service and staff were exceptionally kind and worked very hard!
Stayed 3 nights in Mar 2025

10/10 Excellent

Nina

Stayed 4 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 6 nights in Mar 2025

2/10 Terrible

Ali

Liked: Cleanliness, property conditions & facilities
Many different things.roaches in the room, room service to deliver few sugars taking close to an hour in 3 different days and according to the person in charge it is due to not having enough people, low quality food in restaurants except the buffet, waiting in Italian restaurant for 45 minutes without even asking what we want and threatening to expel us and much more.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lauren

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 5 nights in Mar 2025

6/10 Okay

Marwah Desoky, San Diego

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Incredibly small and the food wasn’t that great. Hyatt zivas in other locations like Cancun are way better. The beach is so small, you can walk it in 5 minutes. Half the employees do not use gloves while handing the food, incredibly gross.
Stayed 3 nights in Mar 2025

4/10 Poor

Emily

Liked: Cleanliness
Disliked: Staff & service
As a young family we were disappointed with our experience at Ziva. We stayed two nights and both days there were weddings approx 50 feet from our room. I can’t even describe the noise. It felt like we were at the wedding when we were trying to put our toddler to bed. The room was pulsing due to the dj music then to top it off, fireworks. My daughter was crying and we were very frustrated. It feels like they prioritize weddings over regular guests. Also while the weddings are being set up and going on we were not able to use the one heated pool in the shade and the hot tub. This does not seem fair for paying guests of the resort! We will not be returning or recommending this resort for young families. The resort did move us after my husband complained twice but it was too little too late.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Mar 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at the Hyatt Ziva for a couple of days before heading to our timeshare property in Nuevo Vallarta. When we arrived at our timeshare, we found ourselves reminiscing about our wonderful stay at the Hyatt. The view from our room was stunning, and we loved how close the beach was. We could hear the waves crashing and enjoyed watching them roll in. We were also lucky enough to see whales when we first arrived, which was an absolute treat! The food at the hotel was fantastic, the staff was incredibly friendly, and our room was spotless. We will definitely be staying at this property again. Next time, we’ll stay longer and make sure to try the spa.
Stayed 2 nights in Mar 2025