"Overall the property was excellent. The private beach was excellent and extremely beautiful. Staff was super accommodating and friendly. Overall ambia ... " More
Beachfront retreat
Your stay at this South Shore Hotel Area property places you within 2 miles (3 km) of Playa de los Muertos and Olas Altas Street. Malecon and Garza Blanca Beach are also within 3 miles (5 km).
All-inclusive
A full-service spa, 5 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.
Free WiFi, LED TVs
The 335 guestrooms feature free WiFi, LED TVs with satellite channels, and thoughtful touches like free minibar items and bathrobes. 24-hour room service, premium bedding, and rainfall showerheads are also available.
7 Dec. 2020 by Fernando Cardoso,
Deara Guest, Thank you for your visit at Hyatt Ziva Puerto Vallarta, I am glad to know overall you have a great stay, we appreciate your rating, the voice of our guest is very important for us, it makes us improve our daily operation, we look forward to welcome you back to another Hyatt Ziva Experience. With service from the Heart.
3 Dec. 2020 by Fernando Cardoso,
Dear Guest, Thank you so much for your high recommendations. I am delighted that you find this property to be a beautiful resort and that overall you had a pleasant stay. Our goal is to become the preferred all-inclusive resort in our destination, delivering fantastic vacation memories. We look forward to the opportunity of welcoming you back, to offer you a flawless and pampered stay. With Service from the Heart
23 Oct. 2020 by Fernando Cardoso,
Dear Steve, I appreciate you providing feedback on your stay with us. Happy to hear that overall you had a great time and enjoyed it. Thank you for your observations regarding the condition of the room, the voice of our guests is very important for us, it makes us improve in our daily operation. Thank you once again for your comments. We look forward to welcoming you back on your next vacation to Hyatt Ziva Puerto Vallarta. With Service from the Heart
22 Jun. 2020 by Fernando Cardoso,
Dear Guest, Thank you for choosing Hyatt Ziva Puerto Vallarta.We look forward to the opportunity of welcoming you back so that you can enjoy again the Hyatt Ziva experience at this unique resort. With Service from the Heart,
23 Jan. 2020 by Fernando Cardoso
Dear Guest, Thank you very much for your preference and we are looking forward to welcome you back to your home far away from home. With Service from the Heart,
21 Jan. 2020 by Fernando Cardoso
Dear Michael Thank you for your visit to Hyatt Ziva Puerto Vallarta, Your delightful experience with us is the greatest motivation to continue offering our guests fantastic vacation experiences.
18 Jan. 2020 by Fernando Cardoso
Dear Guest, It was an honor to host you at Hyatt Ziva Puerto Vallarta, Thank you very much for taking the time to let us know your impressions regarding your last stay with us. We look forward to the opportunity of welcoming you back, to offer you a flawless and pampered stay in our slice of paradise. With Service from the Heart,
17 Jan. 2020 by Fernando Cardoso
Dear NinaG, It was an honor to host you at Hyatt Ziva Puerto Vallarta, Thank you very much for taking the time to let us know your impressions regarding your last stay with us. I have shared with our Executive Chef your comments, please know we are working diligently in terms of guest satisfaction, reinforcing consistency in quality and service. Thus, we value your comment as it allows us to stay focused and reinforce specific actions. We look forward to the opportunity of welcoming you back, to offer you a flawless and pampered stay in our slice of paradise. With Service from the Heart,
8 Jan. 2020 by Fernando Cardoso
Dear Guest, Thank you for your visit at Hyatt Ziva Puerto Vallarta, I am glad to know overall you have a great stay, we appreciate your rating, the voice of our guest is very important for us, it makes us improve our daily operation, we look forward to welcome you back to another Hyatt Ziva Experience. With service from the Heart.
21 Dec. 2019 by Fernando Cardoso
Dear Guest, I appreciate you providing feedback on your stay with us. Happy to hear that overall you had a great time and enjoyed it the voice of our guests is very important for us, it makes us improve in our daily operation. Thank you once again for your comments. We look forward to welcoming you back on your next vacation to Hyatt Ziva Puerto Vallarta. With Service from the Heart
Hyatt Ziva Puerto Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. This all-inclusive property also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Self parking is free. This 4.5-star Puerto Vallarta property is smoke free.
Available in all rooms: Free WiFi
Free self parking
Hyatt Ziva Puerto Vallarta - All Inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Casa Grande - This restaurant specializes in Mexican cuisine and serves dinner only.
Blaze - This restaurant serves breakfast, lunch, and dinner. Open daily.
Pureza - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Melanzane - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Vivaz - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.