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4.1 out of 5

" Great location close to water and professional friendly staff - Outdated / worn out interior and old / faulty equipment " More

By a verified traveller on Sun 11 Oct 2020

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Hotel Description

4-star beachfront property near Cruise Ship Terminal

Beachside getaway

A stay at this North Hotel Zone property places you within half a mile (1 km) of Cruise Ship Terminal and 3 miles (5 km) of Bay of Banderas. Also, Malecon is within 3 miles (5 km) and Playa de los Muertos is within 6 miles (10 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 7 restaurants. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, comfy beds

The 216 guestrooms have flat-screen TVs with cable channels and offer free WiFi and free minibar items. Balconies, pillowtop beds, and iPod docks are also available.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$236* Per night/room 30 Nov. - 1 Dec.

Suite Crown

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Crown Plus

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Crown Paradise Golden Puerto Vallarta All Inclusive ratings based on 43 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crown Paradise Golden Puerto Vallarta All Inclusive

Everyone (22) Couples (12) Family (6)
5 out of 5

Posted by on 8 Nov. 2020

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Comment from Hotel Management

9 Nov. 2020 by General Manager

Dear Guest, We are very happy to hear you had a great stay among us. We are looking forward welcome you back for another memorable stay, Kind regards.

4 out of 5
Great location close to water and professional friendly staff - Outdated / worn out interior and old / faulty equipment

Posted by , from Chicago on 11 Oct. 2020

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Comment from Hotel Management

12 Oct. 2020 by General Manager

Dear Nicky, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. On the other hand, we appreciate your kind feedback that we have shared with, mainly Maintenance Department to take the necessary measures to provide a comfortable room to our guests. We hope to welcome you back in a near future and enjoy of a better time. Kind regards.

5 out of 5
Nice and relaxing place. Slow time of year and they were doing updates, didn’t bother us at all.

Posted by , from Olathe, Kansas on 17 Apr. 2020

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Comment from Hotel Management

28 Apr. 2020 by General Manager

Dear Aaron, Thank you very much for choosing us to spend a memorable time. We are very happy to read you had relax vacations. We are looking forward welcome you back in a near future to enjoy of a better and memorable time. Kind regards.

5 out of 5

Posted by on 17 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by General Manager

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. We are very glad that you have taken to home memorable experiences. We are looking forward welcome you back to enjoy of another memorable stay. Kind regards.

5 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by General Manager

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. We hope to welcome you back to your second home Crown Paradise Golden soon for another memorable stay. Kind regards.

5 out of 5
Excellent staff, great place to stay. Great views.

Posted by on 26 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by General Manager

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. O the other hand, we are very happy to read that you had a memorable stay among us. We are looking forward welcome you back in a near future. Kind regards.

4 out of 5
The bar staff was excellent, Jose, Ricardo, Ivan, Antonia, Luz. Great service. The foam party was awesome too. Unsupervised smoking at the breeze bar, no smoked at the smoking area. Plastic chairs were very had to find, since one group had about 15 along with loungers too. No coffee until 7am.

Posted by on 19 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by General Manager

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. On the other hand we appreciate your kind compliments toward our amazing staff, it will be a pleasure share with them your kind words. We are very grateful for your kind suggestions, that we have shared with our Managers in charge of each area to take the necessary measures to improve the experience of our guests. We are looking forward welcome you back in a enar future and enjoy of a better stay. Kind regards.

5 out of 5
A lot of fun for Middle Aged people. No major complaints

Posted by , from Minnesota on 17 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by General Manager

Dear CK, Thank you very much for choosing us and, read that you had a great stay with us is very satisfactory. We are looking forward welcome you back in a near future for another memorable stay. Kind regards.

3 out of 5

Posted by on 18 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by General Manager

Dear Guest, Thank you very much for choosing us. We are very sorry to read through your kind assessment that we did not meet your expectations. We would welcome further details to take the measures with our Managers in charge and improve your experiences. We hope to welcome you back in a near future and enjoy of our progress. Kind regards.

5 out of 5
We always have a great time when we stay!! The new "English Pub" in the tower was super fun. Porfinio, Jose, and Ricardo make the best drinks and they are so much fun! Tip well my friends!!

Posted by , from Iowa on 12 Dec. 2019

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Comment from Hotel Management

4 Jan. 2020 by General Manager

Dear Kerry, Thank you very much for your kind review. On the other hand, we are very happy to read you had a great stay among us. We are looking forward welcoming you back for another and better memorable stay. Kind regards.

About the Crown Paradise Golden Puerto Vallarta All Inclusive

Location Av. de las Garzas, Puerto Vallarta, JAL 48333

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Onsite live performances included
  • Access to onsite clubs included
  • Airport transfers not included
  • Laundry/dry cleaning services not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Taxes included
  • Buffet and à la carte dining
  • Limited meals offered through room service
  • All available beverages included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Surcharge for room service

Property Features

Crown Paradise Golden Puerto Vallarta All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Crown Paradise Golden Puerto Vallarta All Inclusive like an outdoor pool and an outdoor tennis court. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a spa tub and a fitness center. Self parking is free. Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 216 guestrooms or units
  • 7 levels
  • 3 buildings
  • 7 dining venues
  • 5 bars or lounges
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Crown Paradise Golden Puerto Vallarta All Inclusive offers 216 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in November 2015.

  • Private balcony
  • Pillowtop beds
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Crown Paradise Golden Puerto Vallarta All Inclusive has 7 restaurants on site.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 7
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Hotel Names

  • Crown Paradise
  • Crown Paradise All Inclusive
  • Crown Paradise Golden Puerto Vallarta
  • Crown Paradise Golden Puerto Vallarta All Inclusive
  • Paradise Crown
  • Puerto Vallarta Golden Crown Paradise
  • Crown Paradise Golden All Inclusive
  • Crown Paradise Golden
  • Crown Paradise Golden All Inclusive All-inclusive property
  • Crown Parase Goln Inclusive i

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.