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"The bar staff was excellent, Jose, Ricardo, Ivan, Antonia, Luz. Great service. The foam party was awesome too. Unsupervised smoking at the breeze bar ... " More

By a verified traveller on Wed 19 Feb 2020

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Hotel Description

4-star beachfront property near Cruise Ship Terminal

Beachside getaway

A stay at this North Hotel Zone property places you within half a mile (1 km) of Cruise Ship Terminal and 3 miles (5 km) of Bay of Banderas. Also, Malecon is within 3 miles (5 km) and Playa de los Muertos is within 6 miles (10 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 7 restaurants. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, comfy beds

The 216 guestrooms have flat-screen TVs with cable channels and offer free WiFi and free minibar items. Balconies, pillowtop beds, and iPod docks are also available.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$281* Per night/room 28 Feb. - 29 Feb.

Suite Crown

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Crown Plus

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Crown Paradise Golden Puerto Vallarta All Inclusive ratings based on 66 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crown Paradise Golden Puerto Vallarta All Inclusive

Everyone (30) Couples (12) Family (6) Other (1)
4 out of 5
The bar staff was excellent, Jose, Ricardo, Ivan, Antonia, Luz. Great service. The foam party was awesome too. Unsupervised smoking at the breeze bar, no smoked at the smoking area. Plastic chairs were very had to find, since one group had about 15 along with loungers too. No coffee until 7am.

Posted by on 19 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by General Manager

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. On the other hand we appreciate your kind compliments toward our amazing staff, it will be a pleasure share with them your kind words. We are very grateful for your kind suggestions, that we have shared with our Managers in charge of each area to take the necessary measures to improve the experience of our guests. We are looking forward welcome you back in a enar future and enjoy of a better stay. Kind regards.

5 out of 5
A lot of fun for Middle Aged people. No major complaints

Posted by , from Minnesota on 17 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by General Manager

Dear CK, Thank you very much for choosing us and, read that you had a great stay with us is very satisfactory. We are looking forward welcome you back in a near future for another memorable stay. Kind regards.

3 out of 5

Posted by on 18 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by General Manager

Dear Guest, Thank you very much for choosing us. We are very sorry to read through your kind assessment that we did not meet your expectations. We would welcome further details to take the measures with our Managers in charge and improve your experiences. We hope to welcome you back in a near future and enjoy of our progress. Kind regards.

5 out of 5
We always have a great time when we stay!! The new "English Pub" in the tower was super fun. Porfinio, Jose, and Ricardo make the best drinks and they are so much fun! Tip well my friends!!

Posted by , from Iowa on 12 Dec. 2019

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Comment from Hotel Management

4 Jan. 2020 by General Manager

Dear Kerry, Thank you very much for your kind review. On the other hand, we are very happy to read you had a great stay among us. We are looking forward welcoming you back for another and better memorable stay. Kind regards.

2 out of 5
Loved the view of the ocean from our room except air conditioning did not work. They worked on it for three hours on our second day only to come in that afternoon to a hot room. They moved us to another room of coarse with no ocean front that we paid for. Very disappointed really wanted ocean front. Also food at buffets no very good.

Posted by on 5 Dec. 2019

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Comment from Hotel Management

4 Jan. 2020 by General Manager

Dear Guest, Thank you very much for your kind review. On the other hand, we are very sorry to read that we did not met your expectations despite of all effort of our Team. We have noted your friendly feedback to take the measures with our Managers in charge. We hope to have another chance to welcome you back and enjoy of the Paradise Experience. Kind regards.

3 out of 5
This is the 15 time that we have visited this hotel. They had a room on the first floor, the worst location in the hotel. We complained to the management and they offered us a room higher up for an additional $75 per night. We took it. The room had the worst air conditioning system. When it was on, it would blow so hard the curtains on the windows would shake. The sink in the bathroom was a disaster, broken and poorly repaired tile around the sink, and the hot water faucet would move around its housing. When my wife used the bathtub and drained it, water came out of a drain on the floor and started flooding the floor. The only thing nice about the room was the vies. Do not think we will return.

Posted by on 3 Dec. 2019

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Comment from Hotel Management

4 Jan. 2020 by General Manager

Dear Guest, Thank you very much for your kind review. On the other hand, we are very sorry to read that we did not met your expectations despite of all effort of our Team. We have noted your friendly feedback to take the measures with our Managers in charge. We hope to have another chance to welcome you back and enjoy of the Paradise Experience. Kind regards.

5 out of 5
The stay was awesome!! the staff couldn't have been better! Every time you needed something it was done! I recommend this resort to everyone!!

Posted by , from Yuma, Arizona on 15 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by General Manager

Dear Stanley, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. We are very glad that you had an amazing experience among us. We are looking forward welcome you back in a near future. Kind regards.

4 out of 5
Great staff, and great service. Food was just ok, and the room cleaning was not constant. Actually didn't get towel service one day at all and others were inconsistent.

Posted by on 5 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by General Manager

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. We are very glad that you had a great experience among us. On the other hand, we have taken note of your kind feedback to take the necessary measures and provide a better service to our guests. We are looking forward welcome you back in a near future. Kind regards.

4 out of 5
New sky bar is amazing. Staff goes out of their way to meet your needs. Wish the Mexican Restaurant on site just served good authentic Mexican food. I feel like they are trying too hard to be too fancy instead of delicious.

Posted by on 25 Oct. 2019

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Comment from Hotel Management

26 Oct. 2019 by General Manager

Dear Eric, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. We are very glad to read that you enjoyed of our newest facilities and amenities. On the other hadn, we do thank you for your opinion about the menu of our mexican restaurant Los Gallos. We would like to share you that every dish offered is a representation from some areas of México, like north such as bone marrow roasted, from southeast such as Xcatic, from the mid and Bajío area Mole festival, to mention just a few dishes as an example. The concept of the restaurant is a mexican contemporary style highlighting our authentic mexican heritage. Thank you again for your kind feedback and we hope to welcome you back in a near future for another memorable stay. Kind regards.

1 out of 5
Nothing was unique about this hotel at all old and run down

Posted by on 27 Jul. 2019

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Comment from Hotel Management

1 Sep. 2019 by General Manager

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto VAllarta. On the other hadn, we are very sorry to read that we did not meet your expectations, all our staff is working hard to provide a comfortable service, coupled with this, we have had a lot of renovations to provide the best in hotel industry. Thank you again for your review and we hope to welcome you back in a near future and be able to enjoy our progress. Kind regards.

About the Crown Paradise Golden Puerto Vallarta All Inclusive

Location Av. de las Garzas, Puerto Vallarta, JAL 48333

All-inclusive Details

  • Access to onsite clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Limited meals offered through room service
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included

Property Features

Crown Paradise Golden Puerto Vallarta All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Crown Paradise Golden Puerto Vallarta All Inclusive like an outdoor pool and an outdoor tennis court. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a spa tub, a fitness center, and a garden. Self parking is free. Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 216 guestrooms or units
  • 7 levels
  • 3 buildings
  • 7 dining venues
  • 5 bars or lounges
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Crown Paradise Golden Puerto Vallarta All Inclusive offers 216 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in November 2015.

  • Private balcony
  • Pillowtop beds
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Crown Paradise Golden Puerto Vallarta All Inclusive has 7 restaurants on site.

24-hour room service is available.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 7
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only

Hotel Names

  • Crown Paradise
  • Crown Paradise All Inclusive
  • Crown Paradise Golden Puerto Vallarta
  • Crown Paradise Golden Puerto Vallarta All Inclusive
  • Paradise Crown
  • Puerto Vallarta Golden Crown Paradise
  • Crown Paradise Golden All Inclusive
  • Crown Paradise Golden
  • Crown Paradise Golden All Inclusive All-inclusive property
  • Crown Parase Goln Inclusive i

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.