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Krystal Vallarta

Property class: 3.5
3.5-star beachfront hotel near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Krystal Vallarta

A balcony with two green wire chairs and a view of the ocean.
A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of the mountains.
A reception area with a red wall, a logo, and the text "KRYSTAL Hotels & Resorts".
A balcony with a view of a beach, a palm tree, and a fence.
A wedding setup with a white canopy, chairs, and a table with flowers, overlooking the sea with a cruise ship in the background.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Avenida Francisco Medina Ascencion S\/N, Puerto Vallarta, JAL, 48300, México, Puerto Vallarta, JAL, 48300
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Puerto Mágico
    ‪7 min walk‬
  • Place, La Isla
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, Mountain View

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Room, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, Sea View

A hotel room with a bed, a desk, a chair, a balcony with a view, and a painting on the wall.

Deluxe Room, Sea View

7.6 out of 10
Good
(26 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Garden View

A hotel room with a bed, a television, a bedside table with a phone, and a painting on the wall.

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Ocean View

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a bed, bedside tables, a desk, a chair, a painting, and a door.

Deluxe Room, 1 King Bed, Mountain View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Deluxe Room, 1 King Bed, Mountain View

7.8 out of 10
Good
(18 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Sea View

A balcony with two green wire chairs and a view of the ocean.

Deluxe Room, 1 King Bed, Sea View

7.6 out of 10
Good
(27 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Resort View

A hotel room with two beds, a desk, a television, and a bathroom.

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Resort View

A hotel room with two beds, a nightstand, a framed picture on the wall, and a large window with a view of palm trees.

Superior Room, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Ocean View

A hotel room with a bed, a desk, a television, and a view of the ocean through the window.

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Ocean View

A hotel room with two beds, each with a wooden headboard, white linens, and green bed skirts. There is a nightstand between the beds with a lamp and a framed picture on the wall above.

Superior Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the area

Puerto Vallarta

On the beach.Within a 10-minute walk of this Hotel Zone hotel, you'll find Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are also within half a mile (1 km).

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • Playa de Oro - 3 min walk - 0.3 km
  • Puerto Mágico - 7 min walk - 0.6 km
  • La Isla - 9 min walk - 0.8 km
  • Plaza Caracol - 17 min walk - 1.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13 min drive

Restaurants

  • ‪Talavera - ‬2 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Jardin Del Sol "Restaurante - ‬1 min walk
  • ‪El Bucanero - ‬9 min walk
  • ‪McCarthy’s - ‬7 min walk

About this property

Krystal Vallarta

3.5-star beachfront hotel near Cruise Ship Terminal
Some rates at Krystal Vallarta are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Krystal Vallarta for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a playground.

There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 3.5-star Puerto Vallarta hotel is smoke free.

  • 388 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 3600 sq ft of conference space
  • 334 sq m of conference space
  • Karaoke
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
Krystal Vallarta offers 388 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

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Krystal Vallarta - All Inclusive
Hotel Zone
  • Pool
  • All-inclusive
  • Waterslide
  • Free WiFi
3.4 out of 5, 1,003 reviews
The price is CA $235
CA $285 total
includes taxes & fees
Aug 31 - Sep 1
Krystal Vallarta - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children
  • Self parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

How close is Krystal Vallarta to the airport?

Krystal Vallarta is 3.8 mi (13-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Vallarta?

As of Aug 30, 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta on Aug 31, 2026 start from CA $127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Vallarta have an airport shuttle?

Airport shuttle services are not available at Krystal Vallarta.

How close is Krystal Vallarta to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Krystal Vallarta offer free breakfast?

Free breakfast isn’t offered at Krystal Vallarta, but buffet breakfast is offered for a fee of between MXN 450 and 450 for adults, MXN 250 and 250 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Krystal Vallarta?

No, there is no casino at this hotel, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (4-min drive) are nearby.

What time is check-in at Krystal Vallarta?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Krystal Vallarta?

Free parking is not available at this hotel. Self parking is available for MXN 50 per day.

Does Krystal Vallarta have a pool?

Krystal Vallarta features 3 outdoor pools. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Krystal Vallarta have a restaurant?

Yes, there are 3 restaurants on site.

Does Krystal Vallarta have a spa?

There are no spa services available at this hotel.

How close is Krystal Vallarta to downtown Puerto Vallarta?

Krystal Vallarta is 1.1 mi away from Puerto Vallarta.

Krystal Vallarta Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 376 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 189 out of 1003 reviews
Rating 4 - Poor. 110 out of 1003 reviews
Rating 2 - Terrible. 99 out of 1003 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for the money.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in May 2026
Verified review

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities
The staff here was absolutely amazing. Very helpful and friendly.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Daniel

Disliked: Staff & service, amenities, property conditions & facilities
the best is all area is tree covered
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so good everything fresh
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was activies everyday, we really enjoyed the market and also the karaoke night
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Isamar

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The room was very clean, good amenities and the staff were so nice and friendly.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Yes, would stay there again
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Maria Del Carmen Magaña

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Minnie

Liked: Amenities
Absolutely great staff!
Stayed 25 nights in Feb 2026
Verified review

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Confusion o n how to pay for drink is meals if not o all inclusive plan
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
The facilities are a bit outdated but overall is a nice resort.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
The service was excellent at this resort. The kind, friendly and attentive staff made our stay memorable. The location was also very convenient with plenty of amenities available
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay, great staff, awesome beach walks, close to stuff and multiple options for this Canadian!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Katherine

Room was clean and the staff were very good.
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Eve-Emmanuelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing at this resort. They definitely made the experience memorable
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

shawn James

Liked: Cleanliness, property conditions & facilities
it was ok, priced right, Restaurant food was mediocre. Beach access was great, the poolside was good.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & friendly staff! Great food!
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities
We loved it, would stay again, but after we can enjoy the pool.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Brenda

Liked: Cleanliness, amenities
Clean room, excellent customer service and great staff members
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

GENARO

Liked: Cleanliness, staff & service, amenities
Meals could've been much better... i quality and variety.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Leonel armando Frausto

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Teresa Dawyn

Liked: Cleanliness, property conditions & facilities
Room was nice and updated.
Stayed 7 nights in Feb 2026