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"¡Hola! No me gusta escribir review,pero la verdad es que no me gustaría que les pase lo que a nosotros… planificamos estas vacaciones por un año, viv
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You'll be steps from International Convention Center and within a 10-minute walk of Marina Vallarta Golf Club with a stay at this Marina Vallarta property. Also, El Faro Lighthouse is within half a mile (1 km) and El Salado Estuary State Park is within 2 miles (3 km).
All-inclusive
This all-inclusive property features a private beach, a full-service spa, and 2 restaurants. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. Bring the family and enjoy the lazy river, free kid's club, and kid-friendly dining.
Velas Vallarta Suites Resort All Inclusive ratings based on 14 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Velas Vallarta Suites Resort All Inclusive
Everyone (8)Couples (2)Family (4)
5 out of 5
Posted by Alma on 12 Dec. 2023
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Comment from Hotel Management
13 Dec. 2023
by Guest Service
Le agradecemos muchísimo, Srta. Alma, por compartirnos su evaluación de su reciente estadía en Velas Vallarta. Realmente apreciamos su preferencia, y esperamos tener el placer de volver a hospedarle en un futuro próximo.Estamos a sus órdenes,
3 out of 5
¡Hola! No me gusta escribir review,pero la verdad es que no me gustaría que les pase lo que a nosotros… planificamos estas vacaciones por un año, vivimos en Orlando Florida. Estuvimos en ese “resort” de jueves a Domingo celebrando nuestro aniversario fuera de USa como de costumbre en febrero del 2023 y elegimos ese destino. Uff les cuento que si lo que desean es buena comida y atención este lugar es perfecto; pero después ese lugar parece un complejo de aptos de ancianos con comida integrada. No hay nada más que hacer, un show en el lobby con un señor con la cara pintada que daba sueño y hasta las 10:00 pm después váyanse a dormir ó una hora de karaoke y cuando empieza ya se acaba; Dios mío que lugar tan aburrido. Me quería ahorcar esperando que llegara el día de irme a mi casa, pero mi vuelo estaba ya comprado. Mi esposo y yo no somos teenager Dino 37 y 40 años. Y cuando para nosotros me imagino una pareja más joven. Si nos regalaran un weekend con todo incluido ahí, ni pagándome dinero diario lo tomo.
Posted by Yudelisse on 20 Mar. 2023
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Comment from Hotel Management
21 Mar. 2023
by Guest Service
Gracias, Sra. Yudelisse, por tomarse el tiempo para compartir sus comentarios. Realmente nos desanimó leer su reseña y queremos disculparnos por no cumplir con sus expectativas. Tenga en cuenta que tomamos muy en serio todos los comentarios de los huéspedes y revisaremos los detalles con el personal para asegurarnos de hacerlo mejor la próxima vez. Gracias, y quedamos a sus ordenes para cualquier requisito,
4 out of 5
Avoid the “VIP” shuttle service to the hotel and simply take a taxi. The shuttle service is a rip-off, not worth the time you’ll spend waiting in a long, hot line outside with other travelers similarly situated. Just get a taxi - you’ll be glad you did.
Posted by WAYNE, from Tyler on 11 Feb. 2023
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Comment from Hotel Management
11 Feb. 2023
by Guest Service
Thank you very much, Wayne, for taking a few minutes to evaluate your stay at Velas Vallarta. Be rest assured that we will examine the reasoning behind the delay you experienced at the airport and take the appropriate action to rectify the process. Our goal on your next visit will be to improve your entire vacation experience and provide you with an excellent five-star experience. Thank you.
5 out of 5
We were greeted and helped out of the taxi cab when we arrived. Check in was a breeze (shout out to Abigail). While the property is older, you can tell it has been taken care of. The property is gorgeous. We met our family at the pool and our server Marcelino was outstanding, there were 12 of us and he never missed a beat with bringing our drinks or food.
Posted by a verified traveller on 3 Aug. 2021
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Comment from Hotel Management
3 Aug. 2021
by Guest Service
Thank you very much for taking the time to share your thoughts and perceptions on your recent vacation experience at Velas Vallarta with the world. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.
Until then, we remain at your faithful service,
4 out of 5
This reaort has beautiful views of the beach and mountains. It was an easy walk to the nearby marina. Both breakfast and lunch were good, but the menu was limited. Dinner was poor for a resort of fhis caliber. Service by all the staff was excellent.
Posted by a verified traveller on 23 May 2021
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Comment from Hotel Management
23 May 2021
by Guest Service
Thank you very much for taking a few minutes to evaluate your stay at Velas Vallarta. We are honored to have hosted you, and you can be sure that our goal for your next visit will be to provide you with an excellent five-star experience and a magnificent tour of our new menus.
Thank you.
5 out of 5
Posted by a verified traveller on 30 Jun. 2019
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Comment from Hotel Management
1 Jul. 2019
by Guest Service
Muchas gracias por tomarse la molestia de compartirnos su satisfacción con su reciente experiencia vacacional en Velas Vallarta. Realmente apreciamos que usted reservara con nosotros, honrándonos con su preferencia, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.
Thank you very much for taking the time to share your satisfaction with your recent holiday experience at Velas Vallarta. We really appreciate that you chose us, honoring us with your preference, and we hope to have the pleasure of hosting you again in the near future.
5 out of 5
I brought my son, his best friend, and my husband. The last two are hard to impress and they both said this was the best place they’ve ever stayed and this was the funnest week of their lives. I wanted to explore while we were in PV, but the boys refused to leave the resort - they were having too much fun. The rooms and views were perfect. The pools were beautiful. The food was delicious and the drinks were strong. The staff was beyond friendly and the premises is very safe. I highly recommend. We’ll be coming back as often as we can!
Posted by Cyndi, from Bend, OR on 29 Mar. 2019
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Comment from Hotel Management
29 Mar. 2019
by Guest Service
It was a true delight to read the wonderful thoughts and expressions describing your family´s Velas Vallarta vacation.
Your family´s fulfillment and happiness are the best motivators for us to continue with great consistency in all that we do. And to know that you will be coming back as often as you can is the reward that we look for.
Until then, we remain at your loyal service, Thank you!
5 out of 5
Great service. Nice facility and well maintained . Food was really good.
Posted by a verified traveller on 12 Mar. 2019
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Comment from Hotel Management
13 Mar. 2019
by Guest Service
Thank you for taking a few moments to share your satisfaction on your vacation experience at Velas Vallarta. We truly appreciate that you reserved with us, and look forward to hosting you again in the future.
4 out of 5
Wonderful staff, they are all extremely friendly and dedicated to you enjoying your stay. Hotel is very clea and well kept. Only thing I did not like were the too soft bed pillows which offer little to no support. Minor complaint to the otherwise wonderful stay.
Posted by Kevelynne, from san francisco , USA on 28 Dec. 2018
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Comment from Hotel Management
28 Dec. 2018
by Guest Service
We are very pleased, Kevelynne, that you found your vacation experience with us to be a wonderful one, and that you noted just how clean and well-kept our entire facilities are. I will remind our team of concierges, however, to mention to their guests that we offer a pillow selection based on the needs and preferences of each family member.
Thank you for reserving with us at Velas Vallarta. We place ourselves at your service for any future need or requirement. Happy Holidays!
5 out of 5
Beautiful Relaxing Beach Resort
Great 1st mom-daughter trip with my 19 yo. Was a bit nervous at first, traveling internationally without entire family and without fluent Spanish, but the staff made everything easy. "Brenda" at customer service was terrific. We regret not having explored more (we did take two excursions) but it was nice to just relax by the pool. There were many activities (yoga, water aerobics, ping pong, etc.) but no one pressured you is to participate. The tourist crowd was a bit on the older side and/or parents with small children but we were there late February which is earlier than most college sprint breaks.
Posted by janet , from chicago on 3 Mar. 2018
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Comment from Hotel Management
5 Mar. 2018
by Guest Service
Ms. Janet, we feel very pleased to have provided you and your family a memorable and relaxing vacation time during your recent visit to the beautiful beaches of Puerto Vallarta. Your kind words motivate us to continue providing the best service in all our areas, from customer service, tours, pools, all the way to activities. As you mentioned, we are a friendly family resort that offers our valued guests interesting activities for every member of the family.
On behalf of Brenda and the entire Velas Vallarta family, it will be an honor to host you and your entire family in the near future and spoiling you as you deserve. Thank you.
About the Velas Vallarta Suites Resort All Inclusive
All onsite activities, and facilities and equipment included
All non-motorized water sports included
Snorkeling included
24-hour room service
Fitness facilities included
Tennis included
Volleyball included
Yoga classes/lessons included
Aerobics classes/lessons included
Onsite live performances included
Theme parties included
All meals served buffet-style
Buffet and à la carte dining
All available beverages included
Onsite entertainment and activities included
Property Features
Velas Vallarta Suites Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Velas Vallarta Suites Resort All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Puerto Vallarta property.
209 guestrooms or units
8 levels
3 buildings
2 dining venues
2 bars or lounges
6997 sq ft of conference space
650 sq m of conference space
Built in 1991
Full breakfast (free)
Deli
Kid's club (free)
Supervised childcare (surcharge)
Childcare (surcharge)
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Convenience store
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Water dispenser
Bar by the pool
Swim-up bar
Family Friendly Amenities
Family property
On private beach
Number of outdoor pools - 2
Children's pool
Lazy river
Free WiFi
Outdoor tennis courts - 3
Children's club (free)
Kitchen
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Playground on site
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free self parking
, Free valet parking
Transport
Property shuttles: Airport shuttle
Parking: Free valet parking and self parking
Room Amenities
Velas Vallarta Suites Resort All Inclusive offers 209 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
In-room kitchen
Pillowtop beds
Stocked minibar (free)
In-room dining (24 hours)
Plasma television
Cable channels
Premium channels
Refrigerator
Microwave
Stove
Coffee maker
Kitchenware
Egyptian cotton linens
Hypo-allergenic bedding
Down blanket
Pillow options
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Childcare in room (surcharge)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Unique furnishings
Unique decor
Connecting rooms available
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
Guests are served free full breakfast daily.
Andrea - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
La Ribera - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 3
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Massages
Minimum age to access spa is 17
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Steam room in spa
Reflexology
Sports massage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Velas Vallarta Suites Resort All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Parking height restrictions apply
Debit cards
Staffed front desk
Smoke detector
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Food service has been amended for enhanced safety
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 20 per person (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Velas Suites Inclusive
Velas Suites Resort Inclusive
Velas Vallarta
Velas Vallarta All Inclusive
Velas Vallarta Suites
Velas Vallarta Suites All Inclusive
Velas Vallarta Suites Resort
Velas Vallarta Suites Resort All Inclusive
Velas Suites Resort All Inclusive
Velas Suites
Velas Vallarta Suites Resort All Inclusive Puerto Vallarta
Velas Vallarta Suites Puerto Vallarta
Velas Suites All Inclusive
Velas Vallarta Suites Resort All Inclusive Puerto Vallarta
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
