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4.8 out of 5

"Nice and clean, The lack of service from the front desk, when I left they pulled the car up I had three bags, struggling through the door and all the ... " More

By a verified traveller on Fri 08 Nov 2019

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Hotel Description

Family-friendly 3-star hotel near Quartier Petit Champlain

Heart of Quebec

Within a 10-minute walk of this Old Quebec hotel, you'll find Quebec City Town Hall and Quartier Petit Champlain. Old Port Quebec City and Quebec Cruise Terminal are also within half a mile (1 km).

Full-service spa, sauna

A full-service spa, 2 spa tubs, and a fitness center are all featured at this eco-friendly hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the sauna and perks like free WiFi.

Free Internet, iPod docks

The 47 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and iPod docks. Premium bedding, hair dryers, and phones are also available.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$89* Per night/room 29 Nov. - 30 Nov.

Superior Room, 1 King Bed (Distinctive)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (Bellevue)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Chateau Bellevue ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Chateau Bellevue

Everyone (5) Couples (2)
5 out of 5

Posted by on 11 Mar. 2019

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5 out of 5

Perfect Location!

Pros: **Location** It was a great experience from the minute we got there to the minute we left. Clean!
Cons: Didn't have any issues
Location: Location is perfect - in a quiet area but minutes walk to everything. The Chateau Frontenac and the Saint Lawrence River are right out the front door
Check-in was very quick and the staff very friendly - spoke French and English easily. The location was perfect - exactly what we were looking for on our anniversary! The Chateau Frontenac and the Saint Lawrence River were right outside our window. Our room was spectacular - more then we would have expected, worth paying extra to get the larger room. We didn't have the breakfast included so can't comment on that but there are so many restaurants/cafes close by it wasn't an issue. We would definitely stay at this hotel again - it is within walking distance to everything and in a fantastic quiet location!!

Posted by , from Burlington, ON on 17 Nov. 2015

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4 out of 5
Nice and clean, The lack of service from the front desk, when I left they pulled the car up I had three bags, struggling through the door and all the guy did is that me , well he lost his tip snd my respect.

Posted by on 8 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by ADelobel

Bonjour, Thank you very much for taking the time to comment on our hotel. We value our guest's comments and appreciate finding out what our strong and weak points are, from your point of view. For the service at the front desk, we will talk about it to the manager. We look forward to welcome you again in the near future!

5 out of 5

Great location

Beautiful location with friendly helpful staff. Close to many cafes and attractions.

Posted by , from T on 20 Jun. 2017

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4 out of 5

So close to all Quebec city!

Fantastic place. Friendly staff! Close to everything: Too bad it rained on us. We would have been able to see more of that unique city. Thank you folks!

Posted by , from Texas, USA on 26 Oct. 2016

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5 out of 5

Very friendly; great rate for area

Very friendly and helpful staff. Excellent price for the location. Rooms are small, but my wife and I highly recommend to others. Quebec City highly exceeded our fairly high expectations. Great food-everyone friendly.

Posted by , from Athens, GA on 28 Dec. 2015

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5 out of 5

Perfect for a quick visit to old Quebec City.

Pros: Convenience and very pleasant staff who spoke English and French fluently. The bed and room were excellent. Bathroom facilities were also wonderful.
Cons: Nothing
Location: Near hotel Frontenac on a quiet street. Everything was nearby.
Perfectly situated near everything. Hotel staff had excellent restaurant suggestions. Free coffee was a plus. Valet parking was inexpensive and a real must in the old city. We did not partake of breakfast but it was nice to have it as a fall back. Wine by the glass was available in the comfy sitting area. I would definitely stay there again.

Posted by on 9 Nov. 2015

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5 out of 5

Ideal location in Vieux-Québec

Pros: Old world charm, appropriately fitting for the surroundings, especially after an evening stroll in the moonlight.
Cons: My wife wishes it was located closer to us as we both enjoyed the stay and hospitality, Gemütlichkeit, as the Germans phrase it.
Location: The Lower Town, the Musée de la Civilisation de Québec, the Cathedral, the many restaurants scattered about the Upper town, the Terrasse Dufferin.
We could only guess at the hotel's location when we booked the reservation online but were extremely pleased to find the hotel borders the Parc des Gouverneurs, with the dominant Château Frontenac on the left of this small city square and the Terrasse Dufferin, overlooking the Basse-Ville, on the opposite end of the Parc. It's a short walk to many of the prime sites, shops and restaurants, even for us seniors. The staff is very professional, the rooms charming and clean, valet parking is very efficient, the overall service excellent. There's 24 hr free coffee and juice dispensers in the breakfast/lobby area with a wine dispenser if you wish to purchase a glass of wine. Breakfast is more than adequate and highly recommended.

Posted by , from Whitefish Bay, WI on 7 Jun. 2015

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About the Hotel Chateau Bellevue

Location 16 de la Porte St., Quebec, QC G1R 4M9

Property Features

Hotel Chateau Bellevue offers its guests a full-service spa, 2 spa tubs, a sauna, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Tour/ticket assistance, multilingual staff, and ski storage are also featured at the family-friendly Hotel Chateau Bellevue. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. This 3-star Quebec hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 4 levels
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Jean Lesage Intl. Airport (YQB) (15.9 km / 9.9 mi)
  • Train station: Quebec Palace Station (1.9 km / 1.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Chateau Bellevue offers 47 accommodations with iPod docking stations and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Spa Services

  • Massages
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number - 045404
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 15 per person (approximately)
  • Uncovered valet parking fee: CAD 25 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bellevue Chateau
  • Hotel Chateau Bellevue
  • Chateau Bellevue Hotel
  • Chateau Bellevue Quebec
  • Chateau Bellevue
  • Hotel Chateau Bellevue Quebec
  • Chateau Bellevue Quebec City
  • Hotel Chateau Bellevue Quebec/Quebec City
  • Hotel Chateau Bellevue Hotel
  • Hotel Chateau Bellevue Quebec
  • Hotel Chateau Bellevue Hotel Quebec

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.