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4.4 out of 5

"Nice and clean, The lack of service from the front desk, when I left they pulled the car up I had three bags, struggling through the door and all the ... " More

By a verified traveller on Fri 08 Nov 2019

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Hotel Description

3-star eco-certified hotel near Château Frontenac

Heart of Québec City

A stay at this Old Quebec hotel places you steps from Château Frontenac and within a 10-minute walk of Grande Allée. Quebec Cruise Terminal and Vidéotron Centre are also within 3 miles (5 km).

Full-service spa, sauna

This smoke-free hotel's full-service spa and 2 spa tubs are some of the highlights. Enjoy the sauna and perks like free WiFi. Valet parking, a lobby fireplace, and a computer station are also offered.

Standard Room, 1 Double Bed (with elevator)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $159* Per night/room 29 Apr. - 30 Apr.

Standard Room, 1 Queen Bed (with elevator)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed (with elevator)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (with elevator)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (Bellevue) (with elevator)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Chateau Bellevue ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Chateau Bellevue

Everyone (6)
5 out of 5

Posted by on 10 Jun. 2023

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4 out of 5

Posted by on 21 Sep. 2022

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5 out of 5

Posted by on 11 Mar. 2019

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4 out of 5

Posted by on 3 Sep. 2023

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Comment from Hotel Management

24 Sep. 2023 by Julien

Hello,We wanted to thank you again for your evaluation. That will be very helpful for us.Have a great day.

4 out of 5
Nice and clean, The lack of service from the front desk, when I left they pulled the car up I had three bags, struggling through the door and all the guy did is that me , well he lost his tip snd my respect.

Posted by on 8 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by ADelobel

Bonjour, Thank you very much for taking the time to comment on our hotel. We value our guest's comments and appreciate finding out what our strong and weak points are, from your point of view. For the service at the front desk, we will talk about it to the manager. We look forward to welcome you again in the near future!

5 out of 5

Great location

Beautiful location with friendly helpful staff. Close to many cafes and attractions.

Posted by , from T on 20 Jun. 2017

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4 out of 5

So close to all Quebec city!

Fantastic place. Friendly staff! Close to everything: Too bad it rained on us. We would have been able to see more of that unique city. Thank you folks!

Posted by , from Texas, USA on 26 Oct. 2016

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Property Features

Hotel Chateau Bellevue offers its guests 2 spa tubs and a sauna. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Spa services, tour/ticket assistance, and a vending machine are also featured at the eco-certified Hotel Chateau Bellevue. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. This 3-star Québec City hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Quebec Palace Station (1.7 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Chateau Bellevue offers 47 accommodations with iPod docking stations and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Québec City hotel provides complimentary wired and wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Spa Services

  • Massages
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number - 045404
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Humane animal treatment
  • Comprehensive food waste policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 15 per person
  • Uncovered valet parking fee: CAD 30 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bellevue Chateau
  • Hotel Chateau Bellevue
  • Chateau Bellevue Hotel
  • Chateau Bellevue Quebec
  • Chateau Bellevue
  • Hotel Chateau Bellevue Quebec
  • Chateau Bellevue Quebec City
  • Hotel Chateau Bellevue Quebec/Quebec City
  • Hotel Chateau Bellevue Hotel
  • Hotel Chateau Bellevue Québec City
  • Hotel Chateau Bellevue Hotel Québec City

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.