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Hotel Universel

Property class: 3
3-star hotel near Laval University

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Photo gallery for Hotel Universel

Indoor pool
Plasma TV
Deluxe Room, 1 King Bed, Jetted Tub | Bathroom
Bar (on property)
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪2 min walk‬
  • Place, Cegep de Sainte-Foy
    ‪5 min walk‬
  • Place, PEPS
    ‪10 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(101 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(35 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(296 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Two Queen Room

  • Sleeps 4

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About the area

Québec City

Sainte-Foy-Sillery-Cap-Rouge stay.Within a 10-minute walk of this Sainte-Foy-Sillery-Cap-Rouge hotel, you'll find Laval University and Cegep de Sainte-Foy. Also, PEPS is within half a mile (1 km) and Laurier Quebec is within 2 miles (3 km).

What's nearby

  • Laval University - 2 min walk - 0.2 km
  • Cegep de Sainte-Foy - 5 min walk - 0.5 km
  • PEPS - 10 min walk - 0.9 km
  • Place Sainte-Foy - 18 min walk - 1.5 km
  • Laurier Quebec - 4 min drive - 2.6 km

Getting around

  • Quebec Sainte-Foy Station - 14 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 13 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬5 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Café La Maison Smith Ste-Foy - ‬4 min walk
  • ‪Café Wazo - ‬9 min walk

About this property

Hotel Universel

3-star hotel near Laval University
Hotel Universel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business center. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to May 9 2026 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number 006160, 2026-12-31

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

How close is Hotel Universel to the airport?

Hotel Universel is 6.8 mi (13-min drive) away from the Quebec City Jean Lesage Intl. Airport (YQB) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Universel?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Universel on Apr 12, 2026 start from CA $99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Universel have an airport shuttle?

Airport shuttle services are not available at Hotel Universel.

How close is Hotel Universel to the beach?

This hotel is 6.1 mi (14-min drive) from Baie de Beauport.

Does Hotel Universel offer free breakfast?

Free breakfast isn’t offered at Hotel Universel, but English breakfast is offered for a fee of between CAD 25 and 30 for adults, CAD 25 and 30 for children.

Is there a casino at Hotel Universel?

No, there is no casino at this hotel.

What time is check-in at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hotel Universel?

This hotel offers free self parking.

Does Hotel Universel have a pool?

Hotel Universel features an indoor pool.

Does Hotel Universel have a restaurant?

Hotel Universel is home to Boston Pizza Restaurant, which features Italian cuisine.

Does Hotel Universel have a spa?

There are no spa services available at this hotel.

How close is Hotel Universel to downtown Québec City?

Hotel Universel is 3.8 mi away from Québec City.

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 795 out of 2600 reviews
Rating 8 - Good. 751 out of 2600 reviews
Rating 6 - Okay. 570 out of 2600 reviews
Rating 4 - Poor. 295 out of 2600 reviews
Rating 2 - Terrible. 189 out of 2600 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Brian, lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the best
Stayed 3 nights in Jan 2026

8/10 Good

Milena

Stayed 2 nights in Dec 2025

6/10 Okay

Isis

Stayed 5 nights in Dec 2025

10/10 Excellent

Marie-Pier

Stayed 2 nights in Dec 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool/spa area of this hotel
Stayed 1 night in Jan 2026

6/10 Okay

Mona

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room temperature was either very hot or very cold . They did not change the room and they said it is the same in all rooms . The water of the pool was not clear and the second day of our stay , they closed it for few hours. But the staff were nice and understanding. The question is for the hotel owner to make a better situation for the people who pay for their rooms and they expect good facilities.
Stayed 2 nights in Jan 2026

10/10 Excellent

souhila

Stayed 1 night in Jan 2026

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness
fellow with the brown beard very effective, top notch service
Stayed 2 nights in Dec 2025

6/10 Okay

Sabrina

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Tout est très bien excepté les matelas qui sont inconfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Billy

Stayed 4 nights in Nov 2025

2/10 Terrible

joey

Stayed 3 nights in Dec 2025

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Pros-location, it as within walking distance to many stores and only 15 minutes to Old Quebec and the aquarium. There was a restaurant attached to the hotel that was very convenient! Cons-staff wasn’t very helpful as far as giving information. The elevator didn’t work for most of our stay which was hard with a stroller and a baby. The pool was very small, crowded and didn’t feel clean.
Stayed 3 nights in Dec 2025

6/10 Okay

Maomao

Stayed 2 nights in Dec 2025

4/10 Poor

Leah M

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Room was ok but rough looking. This place needs a reno. Bad patching on the walls, heater and plug coming off the wall. Marks everywhere. There is plaster falling off the walls in the hallway, the one floor is flooding down. The beds were comfy and tempture was good. It was clean and shower hot. Its the holidays so it is busy but still quiet which was nice. Pool is small but sauna was excellent. Its nixe that Boston pizza is attached.
Stayed 2 nights in Dec 2025

8/10 Good

Ali

Stayed 2 nights in Dec 2025

2/10 Terrible

Myriam

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was neglected, not nice at all. It smelled like smoke, the beds were not comfortable and old and the sheets were dirty. I really do not recommend this hotel.
Stayed 2 nights in Dec 2025

2/10 Terrible

livdeep

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
there was no breakfast. no room service. no housekeeping.
Stayed 3 nights in Dec 2025

4/10 Poor

ja

Travelled with partner
Disliked: Amenities, property conditions & facilities
really 2.5/5 hôtel, the check in was good and the room was okay. but this is a hotel for families so it’s not for people who wants quiet and relaxing space. The walls between two suites are so thin i can hear people from the room beside me. i can hear them walking, running and everything. never coming back again lol
Stayed 4 nights in Dec 2025

8/10 Good

vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the pool and spa was a big hit for us, the room needed some updates
Stayed 1 night in Dec 2025

4/10 Poor

Olivier

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not like the photo
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew, Saint Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Dec 2025

8/10 Good

louis

Stayed 1 night in Dec 2025

10/10 Excellent

Chantal

Stayed 2 nights in Dec 2025

6/10 Okay

Veronique

Liked: Staff & service
La chambre était bien et le personnel courtois. Par contre, j’aurais apprécié avoir un nettoyage de plancher car je restais 3 nuits. J’ai demandé mais la Dame Est venue tard, nous étions de retour à la chambre
Stayed 3 nights in Dec 2025

8/10 Good

Matthew

Stayed 2 nights in Dec 2025