Skip to main content
Beginning of main content

"Carpet and sheets were dirty. In bathroom only 1 tp roll,1 soap and no tissues " More

By a verified traveller on Mon 23 Dec 2019

Enter dates to see availability

Hotel Description

4-star family-friendly hotel near Parliament Building, connected to the convention center

City center retreat

At this Centre-Ville hotel, you'll be steps from Parliament Building and within a 15-minute walk of Citadelle of Quebec. Quartier Petit Champlain and Place Royale are also within 2 miles (3 km).

Multiple dining options

This eco-friendly hotel features 2 restaurants, a bar/lounge, and a 24-hour fitness center. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. WiFi in public areas is free.

Free Internet, iPod docks

Boasting comforts like premium bedding and down comforters, the 571 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. IPod docks, refrigerators, and room service are also available.

Room, 1 Queen Bed, Accessible, Mountain View (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Parliament View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Parliament View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Downtown City view 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive, Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Quebec ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Quebec

Everyone (8) Couples (2)
3 out of 5
Carpet and sheets were dirty. In bathroom only 1 tp roll,1 soap and no tissues

Posted by on 23 Dec. 2019

Was this review helpful to you?
Comment from Hotel Management

6 Jan. 2020 by Marie-Ève Galipeault

Thank you for taking the time to review your stay at the Hilton Québec. I'm sorry that our usual high standards of cleanliness were not followed upon your stay. The comments will be passed on to our housekeeping department. We hope that we'll have the pleasure to welcome you again and show you how good we usually are. Sincerely, Marie-Ève Galipeault Front Office Director

1 out of 5
I was very unhappy with the pool being under construction. And the pool closed My husband slipped in the shower and had to go to the doctor. When I told the front desk they had nothing to say.

Posted by on 28 Dec. 2019

Was this review helpful to you?
Comment from Hotel Management

7 Jan. 2020 by Marie-Eve Galipeault

Thank you for your review. I have no words to express how I feel about what I have just read about your husband. How is he doing? We have a procedure to follow when accidents happen at the hotel. Security is always sent to the room and then depending on the gravity on the accident, there are different options to follow. I am so sorry that this was not put in place. I am usually told that a case happened and I follow up with the guest. Please don’t hesitate to contact the hotel if you wish to discuss this further. Sincerely, Marie-Eve

5 out of 5
Incredible views!! Perfect location. 10 minute walk to Old Quebec. Clean, comfortable hotel, with friendly staff.

Posted by , from MA on 31 Dec. 2018

Was this review helpful to you?
4 out of 5
The only problem I had was with the business center. Two out of four computers were working.

Posted by , from Thibodaux La on 23 Oct. 2018

Was this review helpful to you?
3 out of 5
Cons: Communication about additional costs associated with staying there.
Overall good experience, additional costs unforeseen nor communicated.

Posted by on 1 Feb. 2016

Was this review helpful to you?
4 out of 5

Nice Hotel/Excellent Service

The Hilton is located in a perfect location to visit Old Quebec & most must sees. The staff were friendly and the service was prompt. Wonderful place to make memories!

Posted by , from Raleigh, NC on 18 Aug. 2015

Was this review helpful to you?
4 out of 5

Good location, close to attractions

Pros: Location
Cons: Windows cleaned more frequently
Location: Coffee shops a block away, market and little shops two blocks away, close to Rue St. Jean and the old city
Room was a good size: Queen size bed, couch, desk, tv, minifridge, coffee maker all included. The bathroom was a typical size. Some have complained about the elevator wait time, but I visited during a festival weekend and they were fine. There are 23 floors so a little wait is to be expected. Didn't eat at the hotel restaurants but looked like a good variety although somewhat expensive. However, you will probably spend just as much at certain area restaurants. The hotel is at the top of a hill so you can expect a little workout. Quebec City is hilly in general. Close proximity to Rue St. Jean, Citadel, Battlement Park. Not a far walk to the boardwalk and everything in the old city. Being close to everything allowed us to walk everywhere. Definitely worth paying a little extra than some of the other hotels further away. Taxis are waiting outside if you prefer to take one anywhere. Easy to pull in and drop off your luggage. We used the valet service just because we didn't feel like dealing with parking in the city. There are at least 3 different parking garages within a block of the hotel. Others commented on the windows being dirty and I totally agree. We had a view of the city and there were many streaks! Glad we didn't pay extra for a river view. Not sure how much of it can be seen with other buildings in the way though. Would stay there again and recommend to others.

Posted by , from Boston on 11 Aug. 2015

Was this review helpful to you?
5 out of 5
Pros: Location and staff.m
Cons: The pool should remain open later.
Location: Great central location.
The staff were incredibly accommodating and friendly. When we return to Quebec, we will stay at the Hilton again. The only downfall of this hotel is the heated pool - my kids wanted to swim instead of explore this charming city.

Posted by , from VT on 27 Jul. 2015

Was this review helpful to you?
3 out of 5

Mountain High

Pros: The room was clean and very comfortable. On the 20th floor had a great view.
Location: The location was O.K. except for having to climb the mountain to get anywhere.
The Hilton is a very nice hotel. I did not know that it was atop a mountain. Had to walk down a considerable distance to get to Old Town and then walk back up the mountain at the end of the day. Very steep and I'm no youngster. Would not be suitable for the elderly or physically challenged.

Posted by , from Florida on 1 Jul. 2015

Was this review helpful to you?
5 out of 5

Great hotel

Conveniently located hotel. Clean and friendly staff.

Posted by , from Monrovia,CA on 27 May 2015

Was this review helpful to you?

Property Features

There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 23000 square feet (2137 square meters) and includes a conference center. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the family-friendly Hilton Quebec. Parking is available for a fee. This 4-star Quebec hotel is smoke free.

  • 571 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 23000 sq ft of conference space
  • 2137 sq m of conference space
  • Built in 1974
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Self parking (surcharge) , Valet parking (surcharge)


  • Airport: Quebec, QC (YQB-Jean Lesage Intl.) (14.9 km / 9.3 mi)
  • Train station: Quebec Palace Station (1.6 km / 1 mi)
  • Property shuttles: Shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Quebec offers 571 accommodations with iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Quebec hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Microwaves, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Allegro - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Le23 - This buffet restaurant specializes in local cuisine and serves brunch and lunch. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies


  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 21 and CAD 26 per person (approximately)
  • Self parking fee: CAD 19 per night
  • Valet parking fee: CAD 30 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: CAD 15 per stay
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Quebec
  • Hilton Quebec
  • Quebec Hilton
  • Hilton Hotel Quebec City
  • Hilton Quebec City
  • Hilton Quebec Hotel Quebec City
  • Hilton Quebec Quebec City
  • Hilton Quebec Hotel
  • Hilton Quebec Hotel
  • Hilton Quebec Quebec
  • Hilton Quebec Hotel Quebec

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
url importing
There was an error importing /Quebec-Hotels-Hilton-Quebec.h10930-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.