"Carpet and sheets were dirty. In bathroom only 1 tp roll,1 soap and no tissues " More
City center retreat
At this La Cite-Limoilou hotel, you'll be steps from Parliament Building and within a 15-minute walk of Citadelle of Quebec. Quartier Petit Champlain and Place Royale are also within 2 miles (3 km).
Business services
This hotel features a restaurant, an outdoor pool, and a poolside bar. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the 24-hour gym and perks like free WiFi.
6 Jan. 2020 by Marie-Ève Galipeault
Thank you for taking the time to review your stay at the Hilton Québec. I'm sorry that our usual high standards of cleanliness were not followed upon your stay. The comments will be passed on to our housekeeping department. We hope that we'll have the pleasure to welcome you again and show you how good we usually are. Sincerely, Marie-Ève Galipeault Front Office Director
7 Jan. 2020 by Marie-Eve Galipeault
Thank you for your review. I have no words to express how I feel about what I have just read about your husband. How is he doing? We have a procedure to follow when accidents happen at the hotel. Security is always sent to the room and then depending on the gravity on the accident, there are different options to follow. I am so sorry that this was not put in place. I am usually told that a case happened and I follow up with the guest. Please don’t hesitate to contact the hotel if you wish to discuss this further. Sincerely, Marie-Eve
Hilton Quebec offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. Business amenities include coworking spaces and limo/town car service. Event space at this hotel measures 23000 square feet (2137 square meters) and includes a conference center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hilton Quebec. Parking is available for a fee. This 4-star Québec City hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge
Self parking (surcharge) , Valet parking (surcharge)
Hilton Quebec offers 571 accommodations with iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
CABU Boire et manger - This restaurant specializes in local cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
CABU comptoir - This coffee shop serves light fare only. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-out is available. Individually-wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.