4.1 out of 5

"Overall good experience, additional costs unforeseen nor communicated. " More

By a verified traveller on Mon 01 Feb 2016

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Hotel Description

4-star ski hotel near Parliament Building, connected to the convention center

Near the slopes

At this Centre-Ville hotel, you'll be steps from Parliament Building and within a 15-minute walk of Citadelle of Quebec. Quartier Petit Champlain and Place Royale are also within 2 miles (3 km).

Multiple dining options

This eco-friendly hotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Families will appreciate the convenience store, kid-friendly dining, and in-room childcare. Enjoy the sauna and perks like free WiFi.

Free Internet, iPod docks

Boasting comforts like premium bedding and down comforters, the 571 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include iPod docks, refrigerators, and room service.

Downtown City view 2 Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$172 per night

Room, 1 King Bed (Parliament View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Downtown City view 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive, Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 Queen, Executive Floor

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hilton Quebec ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Quebec

Everyone (8)
5 out of 5
Incredible views!! Perfect location. 10 minute walk to Old Quebec. Clean, comfortable hotel, with friendly staff.

Posted by , from MA on 31 Dec. 2018

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4 out of 5
The only problem I had was with the business center. Two out of four computers were working.

Posted by , from Thibodaux La on 23 Oct. 2018

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3 out of 5
Cons: Communication about additional costs associated with staying there.
Overall good experience, additional costs unforeseen nor communicated.

Posted by on 1 Feb. 2016

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4 out of 5

Nice Hotel/Excellent Service

The Hilton is located in a perfect location to visit Old Quebec & most must sees. The staff were friendly and the service was prompt. Wonderful place to make memories!

Posted by , from Raleigh, NC on 18 Aug. 2015

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4 out of 5

Good location, close to attractions

Pros: Location
Cons: Windows cleaned more frequently
Location: Coffee shops a block away, market and little shops two blocks away, close to Rue St. Jean and the old city
Room was a good size: Queen size bed, couch, desk, tv, minifridge, coffee maker all included. The bathroom was a typical size. Some have complained about the elevator wait time, but I visited during a festival weekend and they were fine. There are 23 floors so a little wait is to be expected. Didn't eat at the hotel restaurants but looked like a good variety although somewhat expensive. However, you will probably spend just as much at certain area restaurants. The hotel is at the top of a hill so you can expect a little workout. Quebec City is hilly in general. Close proximity to Rue St. Jean, Citadel, Battlement Park. Not a far walk to the boardwalk and everything in the old city. Being close to everything allowed us to walk everywhere. Definitely worth paying a little extra than some of the other hotels further away. Taxis are waiting outside if you prefer to take one anywhere. Easy to pull in and drop off your luggage. We used the valet service just because we didn't feel like dealing with parking in the city. There are at least 3 different parking garages within a block of the hotel. Others commented on the windows being dirty and I totally agree. We had a view of the city and there were many streaks! Glad we didn't pay extra for a river view. Not sure how much of it can be seen with other buildings in the way though. Would stay there again and recommend to others.

Posted by , from Boston on 11 Aug. 2015

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5 out of 5
Pros: Location and staff.m
Cons: The pool should remain open later.
Location: Great central location.
The staff were incredibly accommodating and friendly. When we return to Quebec, we will stay at the Hilton again. The only downfall of this hotel is the heated pool - my kids wanted to swim instead of explore this charming city.

Posted by , from VT on 27 Jul. 2015

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3 out of 5

Mountain High

Pros: The room was clean and very comfortable. On the 20th floor had a great view.
Location: The location was O.K. except for having to climb the mountain to get anywhere.
The Hilton is a very nice hotel. I did not know that it was atop a mountain. Had to walk down a considerable distance to get to Old Town and then walk back up the mountain at the end of the day. Very steep and I'm no youngster. Would not be suitable for the elderly or physically challenged.

Posted by , from Florida on 1 Jul. 2015

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5 out of 5

Great hotel

Conveniently located hotel. Clean and friendly staff.

Posted by , from Monrovia,CA on 27 May 2015

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4 out of 5

Great location near old Quebec City.

The hotel was very clean and modern.  There was an outdoor heated pool which we loved although the weather was in the 50's.  The staff very very helpful and pleasant.  Can't wait to go back.

Posted by , from Quebec City, QC, Canada on 18 Oct. 2013

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4 out of 5

Perfect location for festival Quebec!

Pros: Close restaurants, Free Internet, location to everything
We couldn't have asked for a better location. The view from our room was unbelievable. We were initially disappointed with the size of the room, but the view made up for it. Hotel food was very good though we thought the prove for the seafood buffet was a little high at $75. Great staff. Helpful and friendly. We will surely go here again.

Posted by on 17 Jul. 2012

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Property Features

After a day on the slopes, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, including a 24-hour fitness center and a sauna. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 2 restaurants on site, along with a grocery/convenience store. A computer station is on site and WiFi is free in public spaces. Parking is available for a fee. This 4-star Quebec hotel is smoke free.

  • 571 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 23000 sq ft of conference space
  • 2137 sq m of conference space
  • Built in 1974
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Quebec, QC (YQB-Jean Lesage Intl.) (15 km / 9.3 mi)
  • Train station: Quebec Palace Station (2.4 km / 1.5 mi)
  • Property shuttles: Shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Quebec offers 571 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Microwaves, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Allegro - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Le23 - This buffet restaurant specializes in local cuisine and serves brunch and lunch. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.00 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 21 and CAD 26 for adults, CAD 0 and CAD 15 for children (approximately)
  • Self parking fee: CAD 19 per night
  • Valet parking fee: CAD 30 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: CAD 15 per stay
  • Rollaway bed fee: CAD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.