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Ambassadeur Hotel

3.0 star property
Family-friendly 3-star hotel near Quartier Petit Champlain

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Photo gallery for Ambassadeur Hotel

Body treatments, massages
Interior
Classic Room, 2 Queen Beds
Exterior detail
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Bar

Explore the area

View in a map
3401, boul. Saint-Anne, Québec City, QC, G1E3L4
  • Place, Church of the Nativity of Our Lady
    â€Ș12 min walk‬
  • Place, Spa du Littoral
    â€Ș12 min walk‬
  • Place, Domaine de Maizerets
    â€Ș2 min drive‬
  • Airport, QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș21 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed

8.0 out of 10
Very good
(78 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds

7.0 out of 10
Good
(214 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Québec City

Beauport stay.Your stay at this Beauport hotel places you within 3 miles (5 km) of Domaine de Maizerets and Cegep Limoilou. Parliament Building and Grande Allée are also within 6 miles (10 km).

What's nearby

  • Girardin House - 10 min walk - 0.9 km
  • Church of the Nativity of Our Lady - 12 min walk - 1.0 km
  • Spa du Littoral - 12 min walk - 1.0 km
  • Domaine de Maizerets - 2 min drive - 2.6 km
  • Parc de la Riviere-aux-Rochers - Piege a saumon - 3 min drive - 2.3 km

Getting around

  • Quebec Palace Station - 5 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • â€ȘMcDonald's - ‬2 min walk
  • â€ȘLes Maltcommodes - ‬4 min drive
  • â€ȘRestaurant Buffet Royal Inc - ‬20 min walk
  • â€ȘMcDonald's - ‬4 min drive
  • â€ȘStarbucks - ‬4 min drive

About this property

Ambassadeur Hotel

Family-friendly 3-star hotel near Quartier Petit Champlain
Ambassadeur Hotel offers its guests hot springs, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. A children's pool, a sauna, and spa services are also featured at the family-friendly Ambassadeur Hotel. Free self parking is available. A complete renovation of Ambassadeur Hotel was completed in December 2020.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 1970
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ambassadeur Hotel offers 145 accommodations with coffee/tea makers and hair dryers. 55-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. There are hot springs open between 9:00 AM and 10:00 PM.

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Property amenities

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Splash pad

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: CAD 25 to 30 for adults and CAD 20 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Health club
  • Hot spring
  • Indoor pool
  • Sauna
  • Shopping mall
  • Splash pad

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.74 per accommodation, per night, plus a one-time cleaning fee of CAD 25
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cribs (infant beds) are available for CAD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 30 for adults, and CAD 20 to 23 for children
  • Pet fee: CAD 28.74 per accommodation, per night plus CAD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 2026-01-31, 029816

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Hot springs access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ambassadeur Hotel
Ambassadeur Hotel Quebec
Ambassadeur Quebec
Hotel Ambassadeur
Ambassadeur Hotel Hotel
Ambassadeur Hotel Québec City
Ambassadeur Hotel Hotel Québec City

Ambassadeur Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 821 out of 2593 reviews
Rating 8 - Good. 820 out of 2593 reviews
Rating 6 - Okay. 497 out of 2593 reviews
Rating 4 - Poor. 259 out of 2593 reviews
Rating 2 - Terrible. 196 out of 2593 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ethan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and lounging area was great.
Stayed 3 nights in Aug 2025

4/10 Poor

Nadja

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Parking
Stayed 2 nights in Aug 2025

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Our stay was good. The bed and room was clean. Although the pool was warm and the hot tub was cold at the time. I wish there was a vault and microwave though.
Stayed 1 night in Aug 2025

6/10 Okay

Law Eh

Travelled with family
Shappoi and soap are not good
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Staff & service, room comfort
Hotel service at front desk was good. I think we had a room upgrade however the room itself was a bit rough. Holes in wall. Patchwork in bathroom. Some furniture in poor repair. Because it seemed to be an upgrade we were fine with it. The pool hot tub area was very good. Overall it was a good stay.
Stayed 1 night in Aug 2025

8/10 Good

Ti

Stayed 1 night in Aug 2025

8/10 Good

Dr A

Liked: Room comfort
Disliked: Cleanliness

Almost a great upgrade

We had booked an economy room with a queen bed, but were seemingly upgraded to a room featuring a king bed and jetted tub. The room was large and comfortable, with a great bed, a small table and a small kitchenette area with a microwave, coffee machine and fridge. Unfortunately the bathroom also seems to be incomplete - there were no hooks to hang towels, there didn’t seem to be any extractor fans by the toilet/shower area, and the shower door was filthy and not well functioning. There are other such things - example there is a phone, but no details on how to call housekeeping or front desk; and there is no documents on wifi or use of amenities. There was no housekeeping service despite staying 3 nights. We requested new towels and more toilet paper, and the initial request was answered the next day. We had gone and asked in the interim and did get service from the front desk.
Stayed 3 nights in Aug 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Very great!
Stayed 1 night in Aug 2025

4/10 Poor

sophie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
téléphone de la chambre. hors service. Pas de savon dans la chambre etc ...
Stayed 1 night in Aug 2025

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and the pool was nice
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Property and room
Stayed 1 night in Aug 2025

8/10 Good

sueann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC system too noisy
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortable

La chambre Ă©tait propre, le lit trĂšs confortable
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and beautiful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marie Danielle

Travelled with family
Liked: Property conditions & facilities, room comfort
J’ai vraiment aimĂ© la piscine, le spa, le lit trĂšs confortable et mon fils a vraiment aimĂ© le sĂ©jour.
Stayed 2 nights in Aug 2025

4/10 Poor

Chih-Hao

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed for nights, hotel didn't clean the room, Didn't change the towels.
Stayed 2 nights in Aug 2025

8/10 Good

smail

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Tout est beau Mais trops de bruit dans le systeme de ventilation
Stayed 2 nights in Aug 2025

10/10 Excellent

Cherrie Rose

Stayed 1 night in Aug 2025

4/10 Poor

Darren

Stayed 3 nights in Aug 2025

6/10 Okay

pascal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Le personnel tres gentil...mais l'hotel manque d"amour Abat-jour taché,papier peint qui décolle, taches sur les murs Peu de pression dans la douche,lit moyen Pas de café décaféiné disponible Et là piscine trÚs chaude...presque un spa
Stayed 1 night in Aug 2025

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pres de plusieurs restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Amenities
Great hotel for kids and friendly staff
Stayed 2 nights in Aug 2025

6/10 Okay

Jackie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I read the reviews and figured some people were just picky, I now understand what they were talking about. The room I was given on the 2nd floor was absolutely disgusting; questionable marks on the walls and surfaces, floors coming apart, mould all over the shower. I showed some photos at reception and I was offered a different room. The new room on the 3rd floor was a big improvement, though still had mould in the shower. I went back to reception with photos and the response was a snotty ‘well, we don’t have any more rooms’. I asked if they had any bleach and was told that maintenance would be sent up - never happened. The beds were comfortable, though the bedding was questionable. The A/C was extremely loud. The building does seem to be falling apart which is a real shame because you can see how beautiful it once was. My kids enjoyed the pool, which is the main reason I chose this hotel. The hot tub is missing a stone on the interior, and the jets don’t work. The handrails are very loose for both the hot tub and the pool. There is a large chunk of drywall that is missing on the main wall. I don’t see how this place is up to code, but it would be wonderful if they could restore it.
Stayed 3 nights in Aug 2025

6/10 Okay

SĂ©bastien

Liked: Cleanliness, staff & service, room comfort
L'orsque nous somme arrivé la chambre qu'il nous avait reserver le plafond de la salle de bain coulais au dessus de la douche on a travailler fort pour changer de chambre et ils nous on envoyer dans une autre une chance.
Stayed 3 nights in Aug 2025

2/10 Terrible

Nitasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service and terrible cleanliness

The hotel location is the only plus everything else I would rate from poor to terrible. There's no room service at all, the beds/roo wasn't cleaned even once while we were there, the pool was a hot tub, dated rooms, need a fresh paint and caulking and super hot with dirt everywhere. We asked for a refund and did not hear back will not recommend this hotel to anyone.
Stayed 4 nights in Aug 2025