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Best Western Plus City Centre/Centre-Ville

3.5 star property
Golf hotel near Parliament Building

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Photo gallery for Best Western Plus City Centre/Centre-Ville

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)
Lobby
Business centre
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Pool

Explore the area

View in a map
330, de la Couronne street, Québec City, QC, G1K6E6
  • Place, Quebec City Town Hall
    ‪18 min walk‬
  • Place, Citadel of Quebec
    ‪20 min walk‬
  • Place, Château Frontenac
    ‪3 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Québec City

City center stay.Your stay at this Saint-Roch hotel places you within 2 miles (3 km) of Parliament Building and Battlefields Park. Quebec City Town Hall and Citadel of Quebec are also within 2 miles (3 km).

What's nearby

  • Parliament Building - 15 min walk - 1.3 km
  • Quebec City Town Hall - 18 min walk - 1.6 km
  • Citadel of Quebec - 20 min walk - 1.7 km
  • Château Frontenac - 3 min drive - 1.9 km
  • Quebec Cruise Terminal - 3 min drive - 2.3 km

Getting around

  • Quebec Palace Station - 12 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 21 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬3 min walk
  • ‪L'ANTI Bar & Spectacles - ‬4 min walk
  • ‪Le Bureau de Poste - ‬3 min walk
  • ‪Chez Gaston - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Best Western Plus City Centre/Centre-Ville

Golf hotel near Parliament Building
Best Western Plus City Centre/Centre-Ville offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Plus City Centre/Centre-Ville. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Québec City hotel is smoke free.

  • 177 guestrooms or units
  • 6 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus City Centre/Centre-Ville offers 177 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

40-inch flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (CAD 32 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 17 to 25 per person
  • Uncovered self parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number 2023-11-30, 020952

We should mention

  • Pool access available from 7 AM to 10:00 PM.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western City Plus
Best Western Plus City
Best Western Plus City Centre/Centre-Ville
Best Western Plus City Centre/Centre-Ville Hotel
Best Western Plus City Centre/Centre-Ville Hotel Quebec
Best Western Plus City Centre/Centre-Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec
Best Western Plus City Centre/Centre Ville

Reviews

Best Western Plus City Centre/Centre-Ville Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 810 out of 1561 reviews
Rating 8 - Good. 471 out of 1561 reviews
Rating 6 - Okay. 162 out of 1561 reviews
Rating 4 - Poor. 67 out of 1561 reviews
Rating 2 - Terrible. 51 out of 1561 reviews

Reviews

8/10 Good

Tanil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Annick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Jul 2025

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très bien situé

Pas de stationnement inclus, l'eau de la piscine était froide mais pour le reste c'était parfait. L'hôtel est vraiment bien situé.
Stayed 1 night in Jul 2025

2/10 Terrible

Rahul, Mississauga

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience – room smelled like urine The room had a strong urine smell, which the front desk admitted was coming from the A/C unit. Their solution was to “just keep it running.” It’s clear they were aware of the issue but still chose to assign us the room. There was only one partially used toilet paper roll provided for four guests. We were placed on the first floor right next to a busy road, so the noise level was constant — both from outside and from the room above. When we asked for assistance, we were told to contact Expedia since we booked through them. Completely unacceptable and disappointing. Would not recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Rutvik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Salvador

Travelled with family
Disliked: Cleanliness, staff & service

Sal

Room service not done (3x). We have to call their attention several times to get the room cleaned and towels replaced 😕
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was graffiti and homeless people in the area.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kosta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and clean
Stayed 1 night in Jul 2025

6/10 Okay

Aileen

Stayed 3 nights in Jul 2025

10/10 Excellent

Arsenio, Mississauga

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far everything is good in all aspect.
Stayed 1 night in Jul 2025

8/10 Good

Sara, Burlington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility, but surrounded by unhoused people.
Stayed 2 nights in Jul 2025

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best western is always my pick. Great location as usual. Except we are next to the service elevator and its noisy
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Kali

Liked: Cleanliness, staff & service
Everything was great except the construction noise that ruined our stay. We had one night in Quebec so we went to bed late and we’re hoping to sleep in but the construction noise was awful at 6 a.m
Stayed 1 night in Jul 2025

4/10 Poor

Vanessa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
We checked in at your hotel at 4:30 PM, and upon arrival, we found our room extremely hot, while the outside temperature was around 35°C. Despite our attempts to adjust the thermostat, the room remained uncomfortably warm. We contacted the front desk at 5:30 PM, and were told maintenance would be notified. After heading to the pool for some time and returning, we found the room still hot. We followed up again with the front desk and were told maintenance had been called, but no one had reached out to us with any update. Later that evening, we returned to the room around 11 PM, only to find the AC still not working properly and the temperature still at 25.2°C. At that point, we were offered a fan or to change rooms. Given the exhausting day we had — after a long drive and with a child and an elderly family member — we had no choice but to gather all our belongings and move to another room late at night. What added to our frustration was that the room was clearly not inspected for comfort before check-in, and there was a lack of proactive communication or follow-up from staff regarding the issue. However, we do want to acknowledge the kindness of one staff member who helped us move our luggage during the room transfer. We hope you take this feedback seriously, as guest comfort and communication are essential, especially when traveling with vulnerable family members.
Stayed 1 night in Jul 2025

6/10 Okay

AnnaMaria

Travelled with family
Liked: Property conditions & facilities
Did not like neighborhood of hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

parth

Liked: Cleanliness, staff & service, property conditions & facilities
Great property decently priced, would come back to stay again
Stayed 2 nights in Jul 2025

6/10 Okay

Bruna

Travelled with family
Liked: Staff & service, amenities
Hotel was good but surrounding area was sleezy, dirty, many homeless and tent cities. Did not feel safe to walk around. Why did no one comment on this,? Disappointed.
Stayed 2 nights in Jul 2025

8/10 Good

Alena, Brampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stop in Moncton.
Stayed 2 nights in Jul 2025

8/10 Good

Ekoko

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! But there is no microwave, If you are travelling with kids trying to warm up food Service was great!
Stayed 4 nights in Jul 2025

8/10 Good

Francois

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica, Arcadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not too bad I will go again bedding is good
Stayed 1 night in Jul 2025

10/10 Excellent

Holli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025