See all properties

L'Hôtel Québec par JARO

4.0 star property
Family-friendly 4-star hotel near Aquarium of Quebec

Choose dates to view prices

Photo gallery for L'Hôtel Québec par JARO

View from room
Buffet
Studio 1 Queen bed and 2 Queen murphy beds (one room)
View from property
Classic 1 Queen Bed, Partial Garden View

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

View in a map
3115, avenue des Hôtels, Québec City, QC, G1W 3Z6
  • Place, Laurier Quebec
    ‪12 min walk‬
  • Place, Laval University Hospital
    ‪13 min walk‬
  • Place, Place Sainte-Foy
    ‪17 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room 1 Queen Bed

Classic Room 1 Queen Bed

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(82 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette

Superior Room, 2 Queen Murphy Beds, Kitchenette

Superior Room, 2 Queen Murphy Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.6 out of 10
Excellent
(185 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.6 out of 10
Excellent
(37 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for 2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.4 out of 10
Good
(42 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Classic 1 Queen Bed, Partial Garden View

Classic 1 Queen Bed, Partial Garden View

Classic 1 Queen Bed, Partial Garden View

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Premium bedding, memory foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Studio 1 Queen bed and 2 Queen murphy beds (one room)

Studio 1 Queen bed and 2 Queen murphy beds (one room)

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.4 out of 10
Very good
(27 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

You may also like

Ad
Exterior

Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center

Beaupre
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,002 reviews
The price is CA $254
CA $302 total
includes taxes & fees
Dec 7 - Dec 8
Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center

About the area

Québec City

Sainte-Foy-Sillery-Cap-Rouge stay.Your stay at this Sainte-Foy-Sillery-Cap-Rouge hotel places you within 2 miles (3 km) of Laurier Quebec and Aquarium of Quebec. Laval University Hospital and Place de la Cite are also within 2 miles (3 km).

What's nearby

  • Laurier Quebec - 12 min walk - 1.0 km
  • Laval University Hospital - 13 min walk - 1.2 km
  • Place Sainte-Foy - 17 min walk - 1.4 km
  • Aquarium of Quebec - 2 min drive - 1.9 km
  • Laval University - 4 min drive - 2.3 km

Getting around

  • Quebec, QC (XFY-Sainte-Foy Train Station) - 18 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Pacini Québec Sainte-Foy - ‬2 min drive
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬16 min walk
  • ‪Cosmos Café - ‬11 min walk
  • ‪Grillades Torino - ‬15 min walk

About this property

L'Hôtel Québec par JARO

Family-friendly 4-star hotel near Aquarium of Quebec
As a guest of L'Hôtel Québec par JARO, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly L'Hôtel Québec par JARO. Free self parking is available.

  • 204 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Bar by the pool
  • Dining venue
L'Hôtel Québec par JARO offers 204 accommodations with fireplaces and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Front of property
Hôtel Plaza Québec par JARO
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 2,977 reviews
The price is CA $128
CA $152 total
includes taxes & fees
Dec 7 - Dec 8
Hôtel Plaza Québec par JARO

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Splash pad

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Splash pad
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cribs (infant beds) are available for CAD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults, and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 074152, 2025-11-30

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

L'Hôtel Québec par JARO Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1122 out of 2248 reviews
Rating 8 - Good. 663 out of 2248 reviews
Rating 6 - Okay. 285 out of 2248 reviews
Rating 4 - Poor. 104 out of 2248 reviews
Rating 2 - Terrible. 74 out of 2248 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

CATHY

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Family-friendly
Stayed 1 night in Aug 2025

2/10 Terrible

Holly

Stayed 1 night in Sep 2025

10/10 Excellent

Grethe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing family friendly hotel. My daughter loved the pool and kids activities.
Stayed 3 nights in Aug 2025

8/10 Good

GULSHAN

Liked: Cleanliness, property conditions & facilities
I WISH I COULD GIVE 5 STARS. ROOMS ARE SPACIOUS AMBIENCE IS VERY GOOD. ONLY CONCERN IS FOR CLEANING SERVICE . THEY DONT CLEAN WASHROOMS EVERYDAY.NOT EVEN VACCUMING THE ROOM. I EVEN REQUESTED FOR CLEANING SERVICES. BUT THEY SAID THEY CLEAN AFTER EVERY 3 DAYS.WHICH DOES NOT MAKE ANY SENSE
Stayed 3 nights in Aug 2025

6/10 Okay

GRACE

Travelled with family
The property is okay, lots of activities for kids. How ever the pool area needs to be clean more
Stayed 2 nights in Aug 2025

6/10 Okay

Daphne

Travelled with family, Travelled with family and small children
Liked: Staff & service
The staff was helpful and friendly, our room had mold in the bathroom. the hotel was very busy and lots of children enjoying their stay, the bouncy castles were unplugged pretty early and the pool was very crowded. Great placefor kids not so relaxing for adults.. kids had a blast. Some of the decor was worn and could use an upgrade. Rooms were dated there were no usb chaging ports (luckily i had a cube) the lights in the room did not work, they flickered off and on like a strobe light. Also the boucy castles were unplugged early and the pool bar as well. We stayed the Sunday night of a long weeekend.
Stayed 1 night in Aug 2025

4/10 Poor

Tamanna

Travelled with family
Disliked: Staff & service
Poor service. They don’t clean the room at all. They don’t replace used towels either.
Stayed 3 nights in Aug 2025

8/10 Good

Matthew

Stayed 2 nights in Aug 2025

6/10 Okay

La-Tonia, Ottawa

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
L’endroit est super, par contre, nous avons eu 2 coquerelles. La seule intervention, c’était de mettre du produit dans notre chambre et nous rembourser la nuit qui nous restait en rentrant chez nous.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved it !
Stayed 2 nights in Aug 2025

10/10 Excellent

Bernadel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road construction needs to be over. Otherwise everything was fine.
Stayed 4 nights in Aug 2025

8/10 Good

Nicole

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a very family friendly hotel. We stayed in a suite with 3 Queen beds which was convenient for our family. There are a lot of amenities for young children. The pool area was quite busy and crowded. The staff were friendly and the restaurant on site was decent. Would have loved if there was a coffee shop on site. There is construction in front of the hotel at the moment which slightly impacts access but there are easy to follow detour signs. Overall, our stay was ok. The hotel is a little tired. I would recommend it to families that want kid friendly activities and are ok with a busy environment.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great place to take your family. The staff was great and there was so much for the kids to do. They generally went above and beyond to make our stay the best. The one tiny complaint would be that the couple of times we ate in our room and required ketchup the restaurant staff made a going walk about charging for each packet of ketchup. The assistant Manager of the hotel was very apologetic and did her best but it seemed so strange to me. I know to bring a bottle of ketchup with us next time 😛 But overall a great experience.
Stayed 3 nights in Aug 2025

6/10 Okay

Jingyao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Chunying

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place with amazing area of entertainment, but because of the construction around, it is not a great place for ones who are not travelling by car. Also, the language or the different racial group can not be a cause of being treated in an unfriendly or a different way. That’s how I felt from some of the staff during the stay.
Stayed 3 nights in Aug 2025

8/10 Good

Thierry

Stayed 2 nights in Aug 2025

8/10 Good

Jean-Daniel

Travelled with family
Liked: Staff & service, amenities
Bed linen were stained
Stayed 2 nights in Aug 2025

6/10 Okay

Kiran, etobicoke

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Tiffany, Dunlop

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon our first impression the pool area and activities for kids was awesome. We went to the restaurant and our kids
Stayed 2 nights in Aug 2025

8/10 Good

Obaro

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Lots of things for children to do. My kids loved it
Stayed 2 nights in Aug 2025

8/10 Good

marie-claire

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty good, but they forgot my breakfast coupons, and i forgot to ask; but they fixed the issue. And the entertainement was fun, but loud and my kids couldnt sleep
Stayed 2 nights in Aug 2025

6/10 Okay

James

Travelled with family, Travelled with family and small children
Looks of construction and unsafe facilities. Light and wiring exposed in spa.
Stayed 1 night in Aug 2025