L'Hôtel Québec par JARO

4.0 star property
Family-friendly 4-star hotel near Aquarium of Quebec

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Photo gallery for L'Hôtel Québec par JARO

View from room
Property preview
Studio 1 Queen bed and 2 Queen murphy beds (one room)
Classic 1 Queen Bed, Partial Garden View
Buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
3115, avenue des Hôtels, Québec City, QC, G1W 3Z6
  • Place, Laurier Quebec
    ‪13 min walk‬
  • Place, Aquarium of Quebec
    ‪2 min drive‬
  • Place, Laval University
    ‪3 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪10 min drive‬

Room options

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(79 reviews)
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 2 Queen Murphy Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Murphy Beds

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.6 out of 10
Excellent
(175 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.4 out of 10
Very good
(34 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.6 out of 10
Good
(41 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

Classic 1 Queen Bed, Partial Garden View

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 3 Queen Beds

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.4 out of 10
Very good
(27 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

About the area

Québec City

Sainte-Foy-Sillery-Cap-Rouge stay.Your stay at this Sainte-Foy-Sillery-Cap-Rouge hotel places you within 2 miles (3 km) of Laurier Quebec and Aquarium of Quebec. Laval University Hospital and Place de la Cite are also within 2 miles (3 km).

What's nearby

  • Laurier Quebec - 13 min walk - 1.2 km
  • Laval University Hospital - 15 min walk - 1.3 km
  • Place Sainte-Foy - 20 min walk - 1.7 km
  • Aquarium of Quebec - 2 min drive - 1.9 km
  • Laval University - 3 min drive - 2.2 km

Getting around

  • Quebec, QC (XFY-Sainte-Foy Train Station) - 18 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Pacini Québec Sainte-Foy - ‬2 min drive
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬16 min walk
  • ‪Ben & Florentine - ‬3 min drive
  • ‪Cosmos Café - ‬11 min walk

About this property

L'Hôtel Québec par JARO

Family-friendly 4-star hotel near Aquarium of Quebec
As a guest of L'Hôtel Québec par JARO, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly L'Hôtel Québec par JARO. Free self parking is available.

  • 204 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Bar by the pool
  • Dining venue
L'Hôtel Québec par JARO offers 204 accommodations with fireplaces and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cribs (infant beds) are available for CAD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults, and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 074152, 2025-11-30

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

Reviews

L'Hôtel Québec par JARO Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1060 out of 2148 reviews
Rating 8 - Good. 639 out of 2148 reviews
Rating 6 - Okay. 283 out of 2148 reviews
Rating 4 - Poor. 99 out of 2148 reviews
Rating 2 - Terrible. 67 out of 2148 reviews

Reviews

10/10 Excellent

Faysal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend this hotel;
Stayed 2 nights in Jul 2025

8/10 Good

Shabnam

Stayed 2 nights in Jun 2025

6/10 Okay

Prabhjot

Travelled with family, Travelled with group
Disliked: Cleanliness

Poor experience. Nothing great.

Lacks sitting place that adults can use after hours to relax. Water in the pool seemed not clean, most of our party fell sick. We liked the kids activities that were on offer also the price was right. Another issue is lack of plugs to charge your tesla or the destination charger for tesla. The regular chargers from other brand was too slow and not to liking.
Stayed 5 nights in Jun 2025

10/10 Excellent

kathy

Stayed 1 night in Jul 2025

6/10 Okay

Melani

Liked: Staff & service
Disliked: Cleanliness
Unable to take a walk due to construction and arcade machines did not work. Expensive for this type of room
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We simply had a blast!! An amazing hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Christiane

Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 4 nights in Jun 2025

2/10 Terrible

France

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Faizan

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Swimming pool is decent but rooms are big time dated and not even very clean. Very outdated hotel, don't get enticed by the pool.
Stayed 3 nights in Jun 2025

6/10 Okay

Frank

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Karanvir

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s ridiculous
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad Hadi

Stayed 2 nights in Jun 2025

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. My son loved the pool, hot tub, splash and the live music. Activities for children are good.
Stayed 2 nights in Jun 2025

8/10 Good

Kenisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms were nice, however the hotel could use some work for the price that is paid. Ask for a kettle on the first night of our stay, reception confirmed that it would be brought up.....im still waiting. The gaming room has some defective games that need to go and update the area. Hotel has a buffet for breakfast and dinner. Worth it to try but not to dine at every night. 2 adults and a child is over 80$ + tip. The city is doing some work in front of the hotel which makes it a maze to get to. Overall, worth it to check it out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yussuf

Stayed 2 nights in Jun 2025

10/10 Excellent

Nikki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a fun hotel for the kids. Our room didn’t have a railings for the walk out balcony (1st floor) and the washroom should have a fan.
Stayed 2 nights in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Marc-Antoine, Montréal

Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Mohammad, Ajax

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

Maryse

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
J’ai passé deux nuits à l’hôtel Jaro Qc. Ayant été dans d’autre Jaro avant, je connaissais le style de ces hôtels. Malheureusement, celui -ci m’a beaucoup déçus. Tout d’abord, j’ai pilé sur des chips dans la chambre. Clairement le ménage n’avait pas été bien fait. Nous avions accès à notre chambre seulement à 5h. La piscine; impossible de bouger. Tellement de gens au pied carré. Il y avait un lifeguard mais celui ci ne faisait pas respecter les règles et regardait son cellulaires. Le reste était correct.
Stayed 2 nights in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Cool
Stayed 1 night in Jun 2025