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Hôtel du Jardin by Les Lofts Vieux-Quebec

3.5 star property
3.5-star hotel near Château Frontenac

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Photo gallery for Hôtel du Jardin by Les Lofts Vieux-Quebec

Business Room, 1 King Bed
Room, 1 Queen Bed | Bathroom
Courtyard
Front of property
Business Room, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
363, Boul. Charest Est, Québec City, QC, G1K 3H3
  • Place, Quebec City Convention Center
    ‪8 min walk‬
  • Place, Théâtre Capitole
    ‪10 min walk‬
  • Place, Château Frontenac
    ‪20 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed

Business Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, soundproofing, iron/ironing board, travel crib

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(21 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Québec City

City center stay.Within a 10-minute walk of this La Cité-Limoilou hotel, you'll find Church of St. Roch and Saint-Jean Street. Quebec General Hospital and Quebec City Convention Center are also within half a mile (1 km).

What's nearby

  • Saint-Jean Street - 7 min walk - 0.6 km
  • Quebec City Convention Center - 8 min walk - 0.7 km
  • Théâtre Capitole - 10 min walk - 0.9 km
  • Grande Allée - 13 min walk - 1.1 km
  • Château Frontenac - 20 min walk - 1.7 km

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 18 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬2 min walk
  • ‪Le Bureau de Poste - ‬2 min walk
  • ‪Chez Gaston - ‬3 min walk
  • ‪La Galette Libanaise - ‬4 min walk
  • ‪Les Salons d'Edgar - ‬4 min walk

About this property

Hôtel du Jardin by Les Lofts Vieux-Quebec

3.5-star hotel near Château Frontenac
Hôtel du Jardin by Les Lofts Vieux-Quebec offers its guests a picnic area, express check-in, and express check-out. WiFi is free in public spaces.

This 3.5-star Québec City hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 4 levels
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Hôtel du Jardin by Les Lofts Vieux-Quebec offers 19 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Québec City hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Area rugs in public areas
  • Elevator (48 inch wide door)
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Entertainment

  • 24-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 300.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 139016, 2026-08-31

We should mention

  • Alcohol isn't served at Hôtel du Jardin by Les Lofts Vieux-Quebec.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auberge L'Autre Jardin Hotel
Auberge L'Autre Jardin Hotel Quebec
Auberge L'Autre Jardin Quebec
l`Autre Jardin Hotel Quebec City
Lofts Charest Hotel Jardin Quebec
Lofts Charest Hotel Jardin
Lofts Charest Jardin Quebec
Lofts Charest Jardin
Hotel Jardin Quebec
Jardin Quebec
Hôtel Jardin Quebec

Hôtel du Jardin by Les Lofts Vieux-Quebec Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 828 reviews
Rating 8 - Good. 298 out of 828 reviews
Rating 6 - Okay. 74 out of 828 reviews
Rating 4 - Poor. 34 out of 828 reviews
Rating 2 - Terrible. 21 out of 828 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Bryan

Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Billy Roy

Stayed 2 nights in Oct 2025

6/10 Okay

Wendela

Travelled with partner
Liked: Staff & service
Short walk to old town
Stayed 2 nights in Oct 2025

6/10 Okay

Ioan

Travelled with family
Liked: Cleanliness
La chambre était propre, mais il manquait beaucoup d'espace de ramgement,(rangement des marteaux à l'entrée, places pour mettre les valises).
Stayed 2 nights in Oct 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2025

8/10 Good

Clemente, North Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

Roy

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I did not receive an email telling me how to get in the front door. Fortunately, a resident came out so I was able to get in and the desk clerk was good about sending me the email I should have received. She also explained hiw to get in the front door—I have never before needed a code to get in the front door of a hotel. The outside of the building was foreboding and the neighborhood was dark. My room was large and clean, very stark with minimalist furniture and hard surfaces everywhere, and an outlet by the bed that did not workk, but I crawled under the TV and managed to plug in a clock and my device chargers.
Front door
Stark furnishings
Stayed 2 nights in Oct 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean and comfortable but missing some amenities such as no coffee or tea or shampoo. Would have been nice to have instructions on how to use the shower controls. Hallways could have better lighting as the black paint makes it really dark.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jordie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. Staff were very helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Esther

Travelled with group
Disliked: Amenities
This property is very basic. Staff will only acknowledge you if you need something, otherwise it’s a very self serve experience. The hotel is located very close to bus stop which runs from the airport, so that’s convenient. I booked this hotel as a last minute stop, although it’s clean and relatively quiet, I would not stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Mary

Stayed 2 nights in Sep 2025

8/10 Good

Andree

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brance, Shalimar

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Centrally located. Walking distance tonumerous restaurants
Stayed 1 night in Sep 2025

8/10 Good

Ruby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the convenience to buses: room did not have a closet
Stayed 2 nights in Sep 2025

6/10 Okay

Elizabeth Mary

Liked: Cleanliness, property conditions & facilities
The room was quite good. Two queen beds which were very comfortable. Bathroom satisfactory. Shower temperature did not get very hot. Plenty of fresh towels in cupboard. Thirty minutes walking distance to old town. Heard guest next door on wooden (squeaky) floorboards a number of times and noise/footsteps from level above a few times but overall noise was not a problem. No problems with room details to check in. Comfortable and reasonably convenient. Close to the last bus stop from the airport. I put average for staff as room is unstaffed so could not rate higher. Overall, 4 out of 5 stars.
Stayed 4 nights in Sep 2025

8/10 Good

Jeannine Faye

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Daniel

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Kathleen, Eastvale

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was ok for one night. Difficult to find ice and cold beverages. Pretty much a bed and one chair in our room.
Stayed 1 night in Sep 2025

10/10 Excellent

Mathieu

Stayed 1 night in Jun 2025

6/10 Okay

Coreen

Expected maid service. It was not pleasant come back to room with unmade bed and dirty towels.
Stayed 2 nights in Aug 2025

8/10 Good

Hugo

Stayed 1 night in Aug 2025

8/10 Good

MAXINE

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Negar

Stayed 3 nights in Jul 2025