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Hôtel du Jardin by Les Lofts Vieux-Quebec

3.5 star property
3.5-star hotel near Château Frontenac

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Photo gallery for Hôtel du Jardin by Les Lofts Vieux-Quebec

Business Room, 1 King Bed
Courtyard
Reception
Front of property
Business Room, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
363, Boul. Charest Est, Québec City, QC, G1K 3H3
  • Place, Quebec City Convention Center
    ‪8 min walk‬
  • Place, Château Frontenac
    ‪20 min walk‬
  • Place, Quebec Cruise Terminal
    ‪2 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪17 min drive‬

Room options

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed

Business Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, soundproofing, iron/ironing board, travel crib

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(20 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Québec City

City center stay.Your stay at this Saint-Roch hotel places you within 2 miles (3 km) of Château Frontenac and Quebec Cruise Terminal. Saint-Jean Street and Quebec General Hospital are also within half a mile (1 km).

What's nearby

  • Quebec City Convention Center - 8 min walk - 0.7 km
  • Grande Allée - 13 min walk - 1.1 km
  • Quebec City Town Hall - 17 min walk - 1.4 km
  • Château Frontenac - 20 min walk - 1.7 km
  • Quebec Cruise Terminal - 2 min drive - 1.9 km

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 18 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬2 min walk
  • ‪Le Bureau de Poste - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Nektar Caféologue - ‬3 min walk
  • ‪Café Pékoe - ‬2 min walk

About this property

Hôtel du Jardin by Les Lofts Vieux-Quebec

3.5-star hotel near Château Frontenac
Hôtel du Jardin by Les Lofts Vieux-Quebec offers its guests a picnic area, express check-in, and express check-out. WiFi is free in public spaces. A complete renovation of Hôtel du Jardin by Les Lofts Vieux-Quebec was completed in May 2018.

This 3.5-star Québec City hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 4 levels
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Hôtel du Jardin by Les Lofts Vieux-Quebec offers 19 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Québec City hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Area rugs in public areas
  • Elevator (48 inch wide door)
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Entertainment

  • 24-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 300.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 139016, 2026-08-31

We should mention

  • Alcohol isn't served at Hôtel du Jardin by Les Lofts Vieux-Quebec.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auberge L'Autre Jardin Hotel
Auberge L'Autre Jardin Hotel Quebec
Auberge L'Autre Jardin Quebec
l`Autre Jardin Hotel Quebec City
Lofts Charest Hotel Jardin Quebec
Lofts Charest Hotel Jardin
Lofts Charest Jardin Quebec
Lofts Charest Jardin
Hotel Jardin Quebec
Jardin Quebec
Hôtel Jardin Quebec

Reviews

Hôtel du Jardin by Les Lofts Vieux-Quebec Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 387 out of 793 reviews
Rating 8 - Good. 284 out of 793 reviews
Rating 6 - Okay. 71 out of 793 reviews
Rating 4 - Poor. 31 out of 793 reviews
Rating 2 - Terrible. 20 out of 793 reviews

Reviews

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, comfortable bed and bedding. No parking on site, the closest parking is very walkable however since the hotel is in a busy downtown area we had to park a bit further.
Stayed 1 night in Jul 2025

8/10 Good

Rutu Sadaykumar

Stayed 2 nights in Jul 2025

4/10 Poor

Yewon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The room itself is really nice but the staff were very rude and not helpful. ALSO the hotel doesn't come with water bottles... like every hotel I've been to provides at least 2 water bottles.
Stayed 3 nights in Jun 2025

8/10 Good

Josée

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice property
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Easy check-in and room was exactly as advertised! Mini-fridge was a pleasant surprise.
Stayed 4 nights in Jun 2025

8/10 Good

Ingrid

Stayed 2 nights in Jun 2025

8/10 Good

Aliakbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jimmy

Stayed 1 night in Jun 2025

4/10 Poor

Marc-André

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They have absolutely no security. The deadbolts are FAKE they do not lock! They had masterlock keyboxes BELOW EACH DOOR This is unacceptable, beyond unsafe. I guessed the code to the locks and guessed the code to other people's rooms. AVOID. Nice rooms tho, bad pillows but ok I guess Also: the fire alarm was triggered at night, the staff stayed inside the whole time like they had never rehearsed for a fire alarm before. Your building might be on fire, GET OUT
Stayed 1 night in May 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Pierre luc

Stayed 1 night in May 2025

10/10 Excellent

Divine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Keep it up!
Stayed 1 night in May 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet even on a busy street.
Stayed 1 night in May 2025

10/10 Excellent

Bradley

Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place was clean and well equipped looked like the pictures in a very good location, close to the bus station and to old town
Stayed 2 nights in May 2025

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Andrée-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as usual !
Stayed 1 night in Apr 2025

8/10 Good

Neha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good stayed
Stayed 1 night in Apr 2025

10/10 Excellent

Pavan

Stayed 1 night in Apr 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and perfect
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot there needs to be some instruction about the parking lot in behind the building that was super convenient once we discovered it!
Stayed 1 night in Apr 2025

10/10 Excellent

Rishav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025