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Hotel Citadelle

3.0 star property
3-star hotel near Les Galeries de la Capitale

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Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed
Front of property
Dining
Reception
Deluxe Apartment (8 people) | Deep soaking bathtub
Reviews
7.8

Good

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Popular LocationLaval University5 min drive
  • Popular LocationLes Galeries de la Capitale6 min drive
  • Popular LocationVidéotron Centre9 min drive
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)10 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 25.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen

Deluxe Apartment (8 people)

  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Room
Hôtel Motel Le Gite
Waterslide
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (1557)
The price is CA $79
per night
CA $94 total
includes taxes & fees
25 May - 26 May
Hôtel Motel Le Gite

About the area

Québec City

Les Rivières stay.Your stay at this Les Rivières hotel places you within 3 miles (5 km) of Carie Factory Amusement Center and Recreofun Amusement Centre. Base de plein air de Sainte-Foy and Club de Golf L'Albatros Ste Foy are also within 3 miles (5 km).

What's nearby

  • Laval University - 5 min drive
  • Aquarium of Quebec - 6 min drive
  • Laurier Quebec - 6 min drive
  • Les Galeries de la Capitale - 6 min drive
  • Vidéotron Centre - 9 min drive

Getting around

  • Quebec Sainte-Foy Station - 9 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive

Restaurants

  • Chez Victor - 6 min walk
  • Restaurant Tomas Tam - 10 min walk
  • Traiteur le Truffé Pâtisserie Inc - 4 min drive
  • McDonald's - 11 min walk
  • Tim Hortons - 4 min drive

About this property

Hotel Citadelle

3-star hotel near Les Galeries de la Capitale
There's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Citadelle. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 36 guestrooms or units
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • 1 coffee shop/cafe
  • Free daily reception
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Property Registration Number 2024-07-31, 063070

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Hotel Citadelle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 247 out of 835 reviews" "
Rating 8 - Good. 328 out of 835 reviews" "
Rating 6 - Okay. 163 out of 835 reviews" "
Rating 4 - Poor. 54 out of 835 reviews" "
Rating 2 - Terrible. 43 out of 835 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

jean jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
Stayed 2 nights in Jan 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Huu Phuoc

Liked: Staff & service
The blankets has the smell really bad and dirty.
Stayed 1 night in Jan 2024

8/10 Good

Jean-Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Shipra, Kirkland

Travelled with family and small children
It’s more a typical motel than a hotel. I was slightly disappointed when I arrived. During my stay, there were people running and banging the doors heavily around 2 am I was not impressed. The walls had leakage, the place definitely needs renovations. But I only stayed in to sleep which was all I needed.
Stayed 2 nights in Dec 2023

6/10 Okay

Leticia

Travelled with family and small children
Disliked: Staff & service
The staff weren't well prepared, they have just coffee in the morning, and no room service or kitchen.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ashish

Stayed 2 nights in Dec 2023

8/10 Good

JOHNNY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Abdullah Al

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023