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Hotel Charles-Alexandre - Par Aneyro

3.0 star property
3-star hotel near Château Frontenac

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Photo gallery for Hotel Charles-Alexandre - Par Aneyro

Superior Room | Living area
Superior Room
Standard Quadruple Room, 2 Queen Beds
Front of property
Classic Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
91 Grande Allée Est, Québec City, QC, G1R 2H5
  • Place, Grande Allée
    ‪1 min walk‬
  • Place, Plains of Abraham
    ‪7 min walk‬
  • Place, Quebec City Convention Center
    ‪12 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)
  • 220 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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About the area

Québec City

La Cité-Limoilou stay.Your stay at this La Cité-Limoilou hotel places you within 3 miles (5 km) of Château Frontenac and Quebec City Convention Center. Grande Allée and Battlefields Park are also within half a mile (1 km).

What's nearby

  • Grande Allée - 1 min walk - 0.1 km
  • Battlefields Park - 2 min walk - 0.2 km
  • Grand Theatre of Quebec - 5 min walk - 0.5 km
  • Plains of Abraham - 7 min walk - 0.6 km
  • Quebec City Convention Center - 12 min walk - 1.0 km

Getting around

  • Quebec Palace Station - 8 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 20 min drive

Restaurants

  • ‪Ciel! Bistro-bar - ‬7 min walk
  • ‪Les Cousins - ‬6 min walk
  • ‪Café Smith Plaines D'abraham - ‬5 min walk
  • ‪musette / Musette_cc - ‬1 min walk
  • ‪Brulerie Rousseau - ‬3 min walk

About this property

Hotel Charles-Alexandre - Par Aneyro

3-star hotel near Château Frontenac
Hotel Charles-Alexandre - Par Aneyro offers its guests ski storage, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Charles-Alexandre - Par Aneyro also features a picnic area, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Québec City hotel is smoke free.

  • 23 guestrooms or units
  • 2 levels
  • Ski equipment storage
  • Charging station for electric cars
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site
Hotel Charles-Alexandre - Par Aneyro offers 23 accommodations with espresso makers and hair dryers. Flat-screen televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CAD 28.74 per night)
  • Limited onsite self parking

Things to do

  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CAD 34.49 per accommodation, per night (maximum CAD 103.47 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 28.74 per night
  • Pet fee: CAD 34.49 per accommodation, per night (maximum CAD 103.47 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number 093155, 2026-11-30

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 10 years old and younger aren't allowed at this property.

Property is also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Hotel Charles-Alexandre - Par Aneyro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 262 out of 538 reviews
Rating 8 - Good. 188 out of 538 reviews
Rating 6 - Okay. 51 out of 538 reviews
Rating 4 - Poor. 21 out of 538 reviews
Rating 2 - Terrible. 16 out of 538 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrienne, Greely

Stayed 2 nights in Dec 2025

4/10 Poor

ANDRE

Disliked: Cleanliness, staff & service, amenities
Les places de stationnement ne sont pas indiquées derrière l'hôtel donc on ne sait pas trop si on est stationné chez le voisin... (peut-être était-ce au sol mais en hiver on ne voit rien). La télé ne fonctionnait pas. Il manquait une porte de douche... (eh oui!!). Des serviettes blanches avaient des grandes traces de vert.., et on voyait que c'était usé... pas mal usé... L'endroit est bien situé, mais l'hôtel manque définitivement d'amour.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lefide

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

6/10 Okay

Matthew

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
While all the touch surfaces were clean the rest of the room was not very clean. Dust on the light fixtures, mold on the wall in the closet (not black mold but nevertheless) and the floor was gritty even after they had just cleaned.
Stayed 3 nights in Dec 2025

8/10 Good

Holly

Travelled with group
The room was clean and pretty. NIce view to the street! Parking was confusing but worked out fine. Maps of the local areas of interest would have been nice. We had no idea how close many nice restaurants were without have to hike up the hill toward the Old City. The only slight complaint was the room was very warm, hot at night and being on the street opening the window was a little loud. Other than that it was very good value for the cost :)
Stayed 4 nights in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
Easy acces parking
Stayed 1 night in Nov 2025

8/10 Good

Cinthya

Stayed 1 night in Nov 2025

4/10 Poor

Benjamin

Liked: Cleanliness
Disliked: Staff & service, amenities
I booked this hotel because they have an electric vehicle charger. I called them to verify before booking. When I arrived and paid the parking fee, the chargers were not working. No one is on site so I called them using their front desk phone. They said they’d send someone to come look at it. They never did. I called back a few hours later and they said it wouldn’t be fixed until tomorrow. I paid extra to stay here vs other places because of the car charger. Very disappointing as I had to leave early to charge my car on the way back to the airport.
Stayed 1 night in Nov 2025

8/10 Good

Ayush

Liked: Cleanliness, amenities
We stayed for 2 days but there was no one toclean the room next day
Stayed 2 nights in Nov 2025

6/10 Okay

Donald, Nepean

Disliked: Staff & service, amenities
No on site staff. Access through electronic codes works well however really a self serve feel. Rooms need an updating. Bed was comfortable however bathroom needs a renovation. Price for the room did not match expectations.
Stayed 4 nights in Oct 2025

2/10 Terrible

Kevin

Stayed 1 night in Nov 2025

8/10 Good

Sandara Nadja

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay! The hotel was great — very comfortable, excellent communication with the staff, and super pet-friendly. I brought my little dog and she was warmly welcomed. The location was perfect — very walkable and close to everything, with a cool neighborhood vibe. Highly recommend, especially if you’re traveling with pets!
The reception
Stayed 2 nights in Oct 2025

6/10 Okay

dany

Business traveller
Pas bien insonorisé et odeur particulière
Stayed 1 night in Oct 2025

10/10 Excellent

Hesam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good😍
Stayed 1 night in Oct 2025

10/10 Excellent

Shubham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean unit with helpful staff who responded in a timely fashion to any questions or requests
Stayed 3 nights in Oct 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Fangyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 1 night in Oct 2025

6/10 Okay

Sung Won

Travelled with family
Stayed 2 nights in Oct 2025

2/10 Terrible

Lucia You Young

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in: I never received any check-in instructions until 2 hours from 4pm of the day of arrival. This was really concerning me because the notes associated with this hotel's page indicated that the check-in instructions would be sent up to 48 hours ahead of check-in. The access code was easy to use, but the sheer lack of communication leading up to receiving the access code was so frustrating, that I found myself messaging them via the hotels.com website as well as their own website's "contact us" page. Room itself: We were given a room on the second floor (the top floor of the building) and the room door was right in front of the staircase. The room door was associated with some access code device, but the latch was a bit loose, which ended up with an incident where some random person barged into the room (with no explanation of why they even barged in..). This gave me some concern for my security. Everything else seemed clean and organised UNTIL I saw a spider crawl across the ceiling and a centipede-looking bug crawl across the floor. I in fact woke up the next day to a spider in my shoe. There was also a ball of dust next to the radiator. Washroom: Clean enough but the sink was installed literally four feet away from the bed. The floor of the shower was clean, but the installation to cover the water (shower "doors" I guess) were not the cleanest. Other: Hair dryer's back (the metal mesh) was literally scotch-taped to the dryer. Fire hazard. Be careful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zussarrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Genevieve

Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just my wife and I , we booked this months in advance. There is no staff in the building , bathroom was dated and moldy, barking dog in room next to us, window opens to admin closet. TV did not work, room was stuffy. Horrible worse experience in years. Do not go here. Room was never cleaned, we had to go get our own towels.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to check in and felt very safe neighborhood. Great dining options close by! Walkable to Old town Quebec City. Staff was very helpful thru txt messages, no issues. Great stay!
Stayed 4 nights in Oct 2025

6/10 Okay

Yiming

Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Travelled with group
We had a nice stay at Hotel Charles-Alexandre. However, it would have been improved if there had been a concierge staff at the front desk. We had a few issues that could have been quickly resolved had there been someone to talk with, and someone to advise us as to local restaurants, shops, sights. The location was good, and the bed comfortable. No dresser in the room, just a small closet with no hangers, and no fresh coffee in the lobby. We had a dehumidifier/AC unit in the room that leaked on the floor and a window we couldn't close. Staff checked in daily via text, but someone at the front desk would have been very helpful.
Stayed 3 nights in Oct 2025