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Hotel Charles-Alexandre - Par Aneyro

3.0 star property
3-star hotel near Château Frontenac

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Photo gallery for Hotel Charles-Alexandre - Par Aneyro

Front of property
Standard Quadruple Room, 2 Queen Beds
Superior Room
Property entrance
Standard Quadruple Room, 2 Queen Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
91 Grande Allée Est, Québec City, QC, G1R 2H5
  • Place, Grande Allée
    ‪1 min walk‬
  • Place, Plains of Abraham
    ‪7 min walk‬
  • Place, Quebec City Convention Center
    ‪12 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds

8.6 out of 10
Excellent
(15 reviews)
  • 220 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

About the area

Québec City

La Cité-Limoilou stay.A stay at this La Cité-Limoilou hotel places you steps from Grande Allée and within a 5-minute walk of Battlefields Park. Quebec National Museum of Fine Arts and Martello Tower are also within half a mile (1 km).

What's nearby

  • Grande Allée - 1 min walk - 0.0 km
  • Battlefields Park - 2 min walk - 0.2 km
  • Grand Theatre of Quebec - 5 min walk - 0.5 km
  • Plains of Abraham - 7 min walk - 0.6 km
  • Quebec City Convention Center - 12 min walk - 1.0 km

Getting around

  • Quebec Palace Station - 8 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 18 min drive

Restaurants

  • ‪Les Cousins - ‬5 min walk
  • ‪musette / Musette_cc - ‬1 min walk
  • ‪Café Smith Plaines D'abraham - ‬5 min walk
  • ‪Brulerie Rousseau - ‬3 min walk
  • ‪Café Olive - ‬3 min walk

About this property

Hotel Charles-Alexandre - Par Aneyro

3-star hotel near Château Frontenac
Hotel Charles-Alexandre - Par Aneyro offers its guests ski storage, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Charles-Alexandre - Par Aneyro also features a picnic area, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Québec City hotel is smoke free.

  • 23 guestrooms or units
  • 2 levels
  • Ski equipment storage
  • Charging station for electric cars
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site
Hotel Charles-Alexandre - Par Aneyro offers 23 accommodations with espresso makers and hair dryers. Flat-screen televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

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  • Air conditioning
  • Parking available
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CAD 28.74 per night)
  • Limited onsite parking

Things to do

  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CAD 28.74 per accommodation, per stay
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 28.74 per night
  • Pet fee: CAD 28.74 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 093155, 2026-11-30

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 10 years old and younger aren't allowed at this property.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Hotel Charles-Alexandre - Par Aneyro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 234 out of 473 reviews
Rating 8 - Good. 171 out of 473 reviews
Rating 6 - Okay. 40 out of 473 reviews
Rating 4 - Poor. 17 out of 473 reviews
Rating 2 - Terrible. 11 out of 473 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hesam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good😍
Stayed 1 night in Oct 2025

10/10 Excellent

AVANTI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing.We had a memorable stay here and did not have any issues, the check in and check out process was easy and customer Service was awesome.I had never felt so sad leaving a hotel as it takes you back in time.Beds were comfy, neat,all toileteries were provided.Will definitely stay here next time i am in quebec city.
Stayed 1 night in Sep 2025

4/10 Poor

Bridgette

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I felt unsafe during my stay. A window to my room accessible via the fire escape was secured with only an old-fashioned latch and no proper lock. When I raised this with staff my concerns were dismissed with excuses and contradictory and misleading explanations. A receptionist even laughed at me when I called. No secure alternative, temporary fix, or refund was offered. As a woman, having my personal safety concerns mocked and brushed aside was unacceptable. I think it’s a pretty basic expectation to have proper locks on all entryways to a hotel room. To date, management has not contacted me even though I was advised someone would follow up.
Stayed 1 night in Sep 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Stayed 3 nights in Sep 2025

10/10 Excellent

Camelia

Stayed 1 night in Aug 2025

4/10 Poor

Shua

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not maintained. Tons of dust under the bed, light bulb burnt out, towel rack fell off the wall, no water pressure, shower water took 5 min to heat up, door lock and unlock was finicky, air conditioner sounds like the Industrial Revolution going on.
Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
There is no staff on site and only virtual front desk. The staff was very quick to answer the phone and available by text. This is an older building so the layout of the rooms are unique but perfect for simply a place to stay. About a ~25 min walk to vieux Québec and Chemin Cartier is one block away.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert, Burlington

Liked: Cleanliness, staff & service
Communication was excellent, virtual check-in
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Amenities
The room was small. Bathroom was great. Stairs were narrow, steep and plentiful. The room had a smoking odour of years gone by. They tried to remedy it with deodorizing spray but it did not work. I didn’t see one employee but all of my requests I texted were acted upon. Extra towels etc.
Stayed 2 nights in Aug 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Sylvie, Repentigny

Liked: Cleanliness, amenities, property conditions & facilities
Notre stationnement était occupé à l’arrivée.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris, North Gower

Stayed 1 night in Aug 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week end get away in old Québec City

Nice small hotel, ideally located to walk everywhere in old Québec City. The room set up was perfect as we travelled with our dog, though a little small and missing desk to store our cloths. The bed was very comfortable, the room was nicely decorated… overall, excellent for our little get away with our dog!
Stayed 2 nights in Aug 2025

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Aug 2025

8/10 Good

Gary, Deux Montagnes

Liked: Cleanliness, property conditions & facilities
Close to events
Stayed 1 night in Jul 2025

2/10 Terrible

Joanne

Disliked: Staff & service, property conditions & facilities
There was no staff to assist us. My reservation did not originally show that this was a virtual hotel and that you better be very tech savvy. Would never recommend nor stay there again. The towels are not great and the paper products are terrible. Not much good to say about the place.
Stayed 2 nights in Aug 2025

4/10 Poor

Julie

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was well located however the stairs to access the room were extremely dangerous. Also the digital keys was inconvenient especially when yiu have lots of luggage to carry. The staff was helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, walkable
Stayed 1 night in Aug 2025

8/10 Good

Apameh

Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice deal

I don't know prices in the area but it seemed like a very very good deal. Nice place, wonderfully located near very good restaurants, large parks, the riverfront, and a scenic 20 mimute walk to the old city. Lack of on-site staff was balanced by quick and helpful responses if you telephoned the remote concierge. Slightly dirty under the beds (not a big deal) but otherwise very clean and a nice vibe.
Stayed 1 night in Aug 2025

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have a small fridge in the rooms for drinks.
Stayed 2 nights in Jul 2025

10/10 Excellent

SkyRush

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ereny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and accommodating.
Stayed 2 nights in Jul 2025