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Best Western Plus Hotel Universo

4.0 star property
4-star eco-certified hotel near Baths of Diocletian

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Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Superior Room, 1 King Bed
Restaurant
Superior Room, 1 King Bed
Junior Suite, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Trevi Fountain
    ‪16 min walk‬
  • Colosseum
    ‪18 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

9.8 out of 10
Exceptional
(10 reviews)
  • 24 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(199 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

1 bedroom, premium bedding, memory foam beds, minibar

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double With Extra Bed

  • Sleeps 3

Twin With Extra Bed

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

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About the area

Rome

City center retreat .Within a 10-minute walk of this Rome City Centre hotel, you'll find Baths of Diocletian and Basilica di Santa Maria Maggiore. Palace of Expositions is 0.8 mi (1.3 km) away.

What's nearby

  • Basilica di Santa Maria Maggiore - 5 min walk - 0.5 km
  • Trevi Fountain - 16 min walk - 1.4 km
  • Spanish Steps - 18 min walk - 1.5 km
  • Colosseum - 18 min walk - 1.6 km
  • Pantheon - 4 min drive - 1.9 km

Getting around

  • Termini Tram Stop - 4 min walk
  • Rome Termini Station - 5 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 35 min drive

Restaurants

  • ‪Ristorante Zeus - ‬2 min walk
  • ‪OperArt - ‬2 min walk
  • ‪Ristorante Alessio - ‬2 min walk
  • ‪Amedeo Ristorante - ‬2 min walk
  • ‪Gran Caffè del Passeggero - ‬2 min walk

About this property

Best Western Plus Hotel Universo

4-star eco-certified hotel near Baths of Diocletian
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Rome hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1900
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Russian, Spanish

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,001 reviews
The price is CA $285
CA $337 total
includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Self parking fee: EUR 40 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number IT058091A1BKURIB8A

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1030 out of 1582 reviews
Rating 8 - Good. 392 out of 1582 reviews
Rating 6 - Okay. 117 out of 1582 reviews
Rating 4 - Poor. 30 out of 1582 reviews
Rating 2 - Terrible. 13 out of 1582 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Far from shopping centers
Stayed 3 nights in Apr 2025

10/10 Excellent

Anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt welcome, and safe in / around hotel. Triple room was large enough for 3 of us. It is always clean and plenty of supplies in the room. Hotel is convenient to train station and most place we wanted to visit.
Stayed 8 nights in Mar 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and close to metro!
Stayed 8 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Enjoyed my stay at this hotel! Was lucky enough to get a room upgrade, so had a surprisingly large room for my quick one night stopover in Rome. I appreciated that the hotel was so easy to get to from the train station, and also walking distance from many key attractions.
Stayed 1 night in Mar 2025

4/10 Poor

Megan

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Charged me for an extra person. Moved me to a suite. When I was ready to have them come to make the bed. The man didn't know how to do it , so they had to sleep on the couch and he gave me sheets. Not worth the upcharge Won't stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, from being able to check in a bit early after a long flight, to being able to relax before heading to our next destination. Staff went above and beyond. Front desk staff was always available to help and answer questions. One of the managers made sure to greet us to make sure everything went well. Breakfast had many options for me, someone who has many restrictions on food. Room was very clean and had lots of room for me and my son.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Rooms were very cleaned and the hotel was accessible to train station and easy access to all Rome sites. Highly recommended
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Lexabel Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were part of a large party of 14 people and everyone mentioned how great the hotel was. Breakfast was superb and the rooms were well appointed and well kept. Would recommend this hotel 👍
Stayed 4 nights in Mar 2025

10/10 Excellent

stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, beautiful and clean. 5 min walk to termini station which has tons of food options. Staff is friendly and rooms are perfect. My go to hotel in Rome.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

travelling with friends

Great stay at the Universo. Super breakfast and nice staff. Everyone enjoyed it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tuesday

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this room is so ideal. It's a couple blocks from the Terimini station and so walkable. We took the Leonardo Express straight from the Fiumicino airport. The hotel allowed us to check in early, the room was so clean and the bed was so comfy(King) I don't know what I loved more the staff and how helpful everyone was (Breakfast, front desk or cleaning staff) or location. It was so close to the tram stations that took you everywhere, Colesseum, Vatican City, Spanish Steps, all the popular shopping streets. You can tap your ticket right at the fare gates. We did rent a car because we drove to Naples and the Amalfi Coast and their was parking available around the streets. We had trouble with the parking kiosk because everything was in Italian, but the hotel staff was so amazing and even came outside to assist. I know they didn't have to do that, but he did and I thought it was the kindest gesture. We tried all the restaurants around the hotel and they were all delicious. If you are coming from the US make sure you bring a converter for your gadgets. I can't wait to stay here again. Thank you!
Stayed 6 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasure

I have stayed here foir many years and have always felt at home. The convenience to Termini is a major plus for me. Access to so many bus lines and the Metro are a great asset. The staff is always very helpful and accomodating. If you stay here, do include the daily breakfast; the choices of food is excellent...a great way to start the day.
Stayed 5 nights in Feb 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location and location. Amazing hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sun Young

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious. Will stay here again for our next trip
Stayed 5 nights in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Weibo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a triple room and it has two bathrooms with 1 bath, 1 shower and 3 sinks! The design of the room is very smart with plenty of rooms for luggages and closet to hang up clothes as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fabulous hotel

The hotel was wonderful with exactly what we wanted in a room. We even had a balcony, which was a real treat. The staff was wonderful and helpful. A great location to walk to all the sits.
Stayed 6 nights in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel’

Staff were amazing from day one- professional, courteous and helpful. Rooms are big and very clean.
Stayed 10 nights in Feb 2025

6/10 Okay

Danielle, BARRACK HEIGHTS

Great location, service was non. Noisy & can hear other hotel guest
Stayed 2 nights in Jan 2025

8/10 Good

Peter, Port Talbot

Stayed 3 nights in Feb 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent experience all around. Very professional and helpful staff. Room was comfortable and pleasant. Breakfast buffet was great with an array of fresh fruit, Italian pastries, cold cuts, and warm dishes, including pizza! I would go back without hesitation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis Alfonso

Stayed 2 nights in Feb 2025