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"The rooms are spacious, and we liked that it has a sofa sleeper Incase we ever need it. " More

By a verified traveller on Tue 07 Jan 2020

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Hotel Description

Hotel near St. Mary's University in San Antonio

In San Antonio

Your stay at this Balcones Heights hotel places you within 3 miles (5 km) of Wonderland of the Americas Mall and Woodlawn Theater. North Star Mall and St. Mary's University are also within 6 miles (10 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the free WiFi in public areas and onsite conference space. Guests will appreciate freebies like self-serve breakfast and free self parking.

WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 73 guestrooms also offer WiFi and flat-screen TVs with cable channels. Microwaves, coffee/tea makers, and free local calls are also available.

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$70* Per night/room 12 Apr. - 13 Apr.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Howard Johnson by Wyndham San Antonio/NW Medical Center ratings based on 63 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Howard Johnson by Wyndham San Antonio/NW Medical Center

Everyone (25) Couples (2) Family (4)
2 out of 5
The staff was nice and very helpful. The hotel was mediocre and very disappointing. The room smelled of mildew and old carpet. The hotel was outdated and lacked basic hotel amenities. I booked for two nights and ended up cancelling for the second.

Posted by on 19 Feb. 2020

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5 out of 5
The rooms are spacious, and we liked that it has a sofa sleeper Incase we ever need it.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Billy

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

2 out of 5
The main lobby smelled a little funny and the property was dingy and definitely outdated. Also, my room did not have blankets on the beds, just sheets. We were not given towels and the shower had two options, either extremely hot or extremely cold. The experience wasn't horrible, but definitely disappointing.

Posted by on 9 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Billy

Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience

3 out of 5
Friendly workers nice waiting area but the only thing that I didn’t like was that the room was dirty

Posted by on 6 Nov. 2019

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Comment from Hotel Management

16 Dec. 2019 by Billy

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

5 out of 5

Posted by on 9 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Billy

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

1 out of 5
We cancelled the reservation at 9am on Friday once we arrived and noticed that the photos on Travelocity DO NOT MATCH WHAT THE HOTEL LOOKS LIKE! The doors to the outside at different areas of the hotel do not have locks on them so anyone can enter at any time. This hotel had ALL SMOKING when we booked NON smoking room. Also we noticed this was a "rent by the hour" type of establishment. Drug use and prostitution was apparently the main traffic for this hotel and I booked this room for me, my wife and 2 small children. PLEASE update your listing for this hotel as it is NOT ACCURATE!!

Posted by on 30 Sep. 2019

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4 out of 5

Posted by on 3 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Billy

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

1 out of 5
This place does not look like it’s pictures , it’s not worth the rates at all , and where it’s located at is horrible

Posted by on 20 May 2019

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Comment from Hotel Management

7 Jun. 2019 by Billy

Thank you for taking the time to review our hotel regarding your recent stay. As a VALUED GUEST, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience we are working on addressing the issues you noticed so that we can continue to improve our hotel operations.

5 out of 5
My room had a jacuzzi, and that was great. Also, they served good breakfast. And have very friendly staff.

Posted by on 15 May 2019

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Comment from Hotel Management

15 May 2019 by Billy

Thank you for taking the time to review our hotel regarding your recent stay. As a VALUED GUEST, your feedback is important. As we strive to deliver a flawless guest experience your review will encourage the staff to keep up the good work.

5 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

6 May 2019 by Billy

Thank you for taking the time to review our hotel regarding your recent stay. As a VALUED GUEST, your feedback is important. As we strive to deliver a flawless guest experience your review will encourage the staff to keep up the good work.

About the Howard Johnson by Wyndham San Antonio/NW Medical Center

Location 6901 W Interstate 10, San Antonio, TX 78213

Property Features

Howard Johnson by Wyndham San Antonio/NW Medical Center offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Howard Johnson by Wyndham San Antonio/NW Medical Center also features multilingual staff, a picnic area, and coffee/tea in a common area. Free self parking is available. This San Antonio hotel is smoke free.

  • 73 guestrooms or units
  • 2 levels
  • 84 sq m of conference space
  • Breakfast available (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (9.8 km / 6.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Howard Johnson by Wyndham San Antonio/NW Medical Center offers 73 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are available for USD 10.00 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No elevators
  • Cash Deposit Required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Howard Johnson Central San Antonio
  • Howard Johnson Inn Central San Antonio
  • Howard Johnson Balcones Heights
  • Howard Johnson Inn And Suites San Antonio / Balcones Heights
  • Howard Johnson San Antonio
  • San Antonio Howard Johnson
  • Howard Johnson Hotel Wyndham San Antonio
  • Howard Johnson Wyndham San Antonio
  • Howard Johnson Inn Suites Central San Antonio
  • Howard Johnson Wyndham Antoni
  • Howard Johnson by Wyndham San Antonio/NW Medical Center Hotel

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.