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The Elk & Avenue Hotel

3.0 star property
3-star hotel near Banff Lake Louise Tourism Bureau

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Photo gallery for The Elk & Avenue Hotel

Stunning mountain views surround this elegant hotel, featuring a grand central entrance and beautifully balanced architecture.
Relax in this stylish living room with a sofa, armchairs, and a coffee table.
Enjoy a casual dining experience in this inviting space with a long communal table and individual seating areas.
Relax in a stylish room with a large bed, nightstand, and vase of flowers.
Welcome to our lobby, featuring a reception desk, seating area with sofas and armchairs, and elevators.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Air conditioning

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Centre for Arts and Creativity
    ‪13 min walk‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

1 bedroom, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds Pet Friendly

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft

Standard Loft

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

1 bedroom, down comforters, desk, laptop workspace

Standard Room, 1 King Bed (Pet Friendly)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(127 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(117 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the area

Banff

Downtown District stay.At this Downtown District hotel, you'll be steps from Banff Lake Louise Tourism Bureau and within a 15-minute walk of Banff Centre for Arts and Creativity. Fairmont Banff Springs Bowling Centre and Cave and Basin National Historic Site are also within 2 miles (3 km).

What's nearby

  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.2 km
  • Banff Centre for Arts and Creativity - 13 min walk - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 2.1 km
  • Tunnel Mountain - 7 min drive - 1.4 km
  • Upper Hot Springs - 8 min drive - 4.8 km

Getting around

  • Banff Station - 6 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬4 min walk
  • ‪BeaverTails - ‬4 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬2 min walk
  • ‪Cedar House Investments Ltd - ‬2 min walk

About this property

The Elk & Avenue Hotel

3-star hotel near Banff Lake Louise Tourism Bureau
The Elk & Avenue Hotel offers its guests a hot tub and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at The Elk & Avenue Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 162 guestrooms or units
  • 3 levels
  • Built in 1988
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, French, Portuguese

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (CAD 10 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property uses solar energy. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1090 out of 1701 reviews
Rating 8 - Good. 384 out of 1701 reviews
Rating 6 - Okay. 153 out of 1701 reviews
Rating 4 - Poor. 46 out of 1701 reviews
Rating 2 - Terrible. 28 out of 1701 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, property conditions & facilities
Both check in and check out were very easy, and very friendly. Good parking garage underground. Hotel is located right in the center of all activity - the place to be. Room was very spacious , up to date, and very clean. Definitely will stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Erin

Stayed 1 night in Apr 2025

8/10 Good

Henry, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and staffs were friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Jovid Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, and great place to stay.
Stayed 1 night in Apr 2025

8/10 Good

Jeroen

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay for 2 nights in Banff.
Stayed 2 nights in Apr 2025

8/10 Good

Margaret-Ruth

Stayed 1 night in Mar 2025

8/10 Good

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything
Stayed 3 nights in Mar 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service
Located very close to all the shops and restaurants in Banff. Older hotel that has had some updates. We paid for parking and ended up having to park outside because the parking lot was too full and many of the spots are extremely tight.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant experience in the hotel. Our room was clean and the hotel’s location is very convenient. Only downside is finding a parking spot.
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chet, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at this property in Banff! The location couldn’t be better — just steps away from the heart of downtown, where you'll find plenty of shops, restaurants, and easy access to public transportation. It made exploring the area super convenient. The hotel itself has some great on-site amenities, including a cozy coffee shop and a fantastic restaurant, which was perfect for grabbing a bite without having to venture far. The rooms were comfortable and clean — pretty much what you'd expect from a solid Hilton or Marriott-type experience — but the bed was exceptionally comfortable, which made for some great nights of sleep after long days out adventuring. One of the highlights for us was the staff. Every single person we encountered was warm, welcoming, and genuinely friendly. They always greeted us with a smile and often asked about our day, which added a really nice personal touch to our stay. The rates were also quite reasonable, especially considering the prime location and amenities. My only small critique is the housekeeping policy — you have to remember to hang a sign on your door if you’d like your room cleaned. When you’re rushing out to start your day, it’s easy to forget. But honestly, that’s a minor inconvenience in the grand scheme of things. All in all, this is a fantastic place to stay in Banff, and I wouldn’t hesitate to book it again for our next trip!
Stayed 3 nights in Apr 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was excellent and provided great service.
Stayed 1 night in Apr 2025

10/10 Excellent

Susana

Liked: Staff & service, property conditions & facilities
Although the rooms are a littleclived in, I would stay here again. The staff was great and the location was perfect.
Stayed 5 nights in Apr 2025

10/10 Excellent

Damanpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The loft room was elreally nice and has a couch bed as well
Stayed 1 night in Apr 2025

10/10 Excellent

Beau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific staff, nice room and right downtown.
Stayed 1 night in Apr 2025

10/10 Excellent

Marie-Helene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

The staff at the front desk was absolutely incredible. I stayed there for 4 nights on business with a group of co-workers. When I arrived, I noticed some kind of error was made in my personnal booking (probably on my end) and I ended up with a 2-story suite way too big and for my needs and budget. The hotel was solidly booked, no changes were possible. The staff took the time to explain the situation to the manager and they ended up reducing the price by a lot. They absolutely weren't obligated to do that, I was stuck and needed the room. I was amazed by the humanity and helpfullness shown by the 2 young girls at the front desk.
Stayed 4 nights in Apr 2025

8/10 Good

TIANTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Location is super!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vitasha Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy, everything is walkable, very good location.
Stayed 1 night in Apr 2025

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to shopping was excellent. You can walk to most places in minutes and the transit stop is right across the street. There is also a grocery store across the street which is convenient. The staff are very friendly and knowledgeable, and the rooms were very clean and spacious. Would definitely recommend.
Stayed 2 nights in Apr 2025