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4.5 out of 5

"We really enjoyed our stay here at Tunnel Mountain Resort! The updated rooms were lovely, modern, and very cozy! The room was quiet and had everything ... " More

By a verified traveller on Wed 18 Sep 2019

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Hotel Description

Family-friendly 3.5-star lodge near Mount Norquay Ski Resort

In Banff

You'll find Banff Centre for Arts and Creativity and Banff National Park Information Centre within 2 miles (3 km) of this Banff lodge. Banff Lake Louise Tourism Bureau and Tunnel Mountain are also within 3 miles (5 km).

Family-friendly fun

This lodge features an indoor pool and a fitness center. Families will appreciate the playground and onsite laundry facilities. Enjoy the sauna and perks like free WiFi and a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 105 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include stovetops, coffee/tea makers, and free local calls.

Standard Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$199* Per night/room 16 Jul. - 17 Jul.

Studio Condo

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Suite, 1 Queen and 2 Twins

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Suite, 1 Queen and 1 King

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Mountain Cabin

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Tunnel Mountain Resort ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tunnel Mountain Resort

Everyone (2)
4 out of 5

Posted by on 6 Jun. 2019

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5 out of 5
We really enjoyed our stay here at Tunnel Mountain Resort! The updated rooms were lovely, modern, and very cozy! The room was quiet and had everything we needed for a week stay. The only thing I wish they had was a hot tub to use on those cold days. Otherwise, I highly recommend staying here for your trip to Banff. There was ample parking, a bus stop right next to it, a convenience store across the street, and a cute cafe or restaurant at the lodge across the street. Enjoy!

Posted by on 18 Sep. 2019

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Property Features

Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Tunnel Mountain Resort. For a fee, parking is available. This 3.5-star Banff lodge is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1972
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Calgary Intl. Airport (YYC) (136.9 km / 85.1 mi)
  • Train station: Banff Station (2.4 km / 1.5 mi)
  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2018.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Heating
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25.00 per pet, per night, plus a deposit of CAD 25 per night
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Tunnel
  • Tunnel Mountain
  • Tunnel Mountain Banff
  • Tunnel Mountain Resort
  • Tunnel Mountain Resort Banff
  • Banff Tunnel Mountain Chalet Hotel
  • Banff Tunnel Mountain Resort
  • Tunnel Mountain Chalet
  • Tunnel Mountain Hotel Banff
  • Tunnel Mountain Resort Lodge
  • Tunnel Mountain Resort Banff
  • Tunnel Mountain Resort Lodge Banff

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.