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Tunnel Mountain Resort

3.5 star property
Family-friendly 3.5-star lodge near Upper Hot Springs

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Photo gallery for Tunnel Mountain Resort

Indoor pool
Front of property - evening/night
Property entrance
Deluxe Condo, 1 Bedroom Loft (3 Queen)
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪20 min walk‬

Room options

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(68 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(50 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

8.8 out of 10
Excellent
(40 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(52 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(44 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(78 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and King Bed

  • Sleeps 4

About the area

Banff

Tunnel Mountain District stay.At this Tunnel Mountain District lodge, you'll be steps from Surprise Corner and within a 15-minute walk of Bow River. Victoria Glacier and Tunnel Mountain Trail are also within 2 miles (3 km).
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What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 20 min walk - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 97 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly 3.5-star lodge near Upper Hot Springs
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This 3.5-star Banff lodge is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1972
  • Ski lift tickets
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1269 out of 2021 reviews
Rating 8 - Good. 505 out of 2021 reviews
Rating 6 - Okay. 160 out of 2021 reviews
Rating 4 - Poor. 49 out of 2021 reviews
Rating 2 - Terrible. 38 out of 2021 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Pierre

Stayed 1 night in Nov 2025

8/10 Good

Tom

Liked: Staff & service
Disliked: Cleanliness
Staff was super helpful and friendly. Exterior needs a fresh coat of paint.Room has been nicely updated, but lacked cleanliness. Overall it was ok and would recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ralph

Stayed 2 nights in Nov 2025

10/10 Excellent

Tomiris

Stayed 2 nights in Oct 2025

6/10 Okay

Jon

Liked: Cleanliness
After we had already checked in, I was so confused because it did not look like the room that I reserved. I was kind of expecting a deck out the front and since it’s a VIP hotel and upgrade if it was possible and a free bottle of champagne or wine in the room We got a ground level room where the window that looked outside was at ground level so that was disappointing. I also wish there would’ve been a hot tub. But the staff and everyone there was was great and we didn’t say anything just because we didn’t want to move rooms after the fact.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edwin D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Len

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great. Appreciate the quiet and beautiful mountain view, but still convenient to town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, great staff, great price. Close to downtown or take the bus to downtown.
Stayed 1 night in Nov 2025

6/10 Okay

Shaileen

Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Kitty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, bus stop is right outside of the resort to Banff downtown, 10 minutes away, the mini kitchen is convenient to cook a quick meal, and pool was closed.
Stayed 2 nights in Oct 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shiela Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well equipped and service is great!
Stayed 2 nights in Oct 2025

8/10 Good

Marlene, Hinton

Liked: Cleanliness
Clean room, comfy beds
Stayed 2 nights in Oct 2025

2/10 Terrible

JIN HEE

Stayed 2 nights in Oct 2025

8/10 Good

Nadine

Liked: Amenities
Nice suite, great that they provide free wood for fire place.
Stayed 5 nights in Oct 2025

8/10 Good

Cameron

Liked: Cleanliness, staff & service
The place itself was good and fairly basic but what I expected. There are trains that honk their horns throughout the night so if you’re a light sleeper like I am, I would avoid this place. It’s not the hotels fault, but something to keep in mind. I’ve stayed in Banff before (usually hotels in town) and never noticed the trains before.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susanne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the beds very comfortable. We had a queen and king bed room with a small kitchenet stocked with everything we need with two little kids. The perfect place, perfect room, and so quiet even in a busy weekend! Highly recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

Dynie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, modern and has everything!
Stayed 3 nights in Oct 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views all around, studio condo was big enough for a couple. Good restaurant "The Prow" across the street. Transit passes are complimentary. Paper towels on request. No mixing bowls, only cooking necessities.
Stayed 7 nights in Oct 2025

10/10 Excellent

Roxanne Zenkawich

Liked: Cleanliness, property conditions & facilities
Great for dogs!!!! Beautiful room !!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Daneza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Booked three suites for my family. Check-in was smooth. The staff were great. The beds were comfortable, my toddler slept so well. My husband and I were able to dip in the pool, it was warm (but not too warm for me hehe). We all enjoyed our stay and wish we stayed another night. Will definitely come back again.
Stayed 1 night in Oct 2025

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the room layout with the loft bedroom as the master suite. The location is excellent as it close to the Banff townsite but just removed enough to be peaceful.
Stayed 2 nights in Oct 2025

6/10 Okay

Paul

Stayed 2 nights in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cabin! Internet was poor and intermittent but everything else was great.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ruth, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWAYS a perfect little getaway here. Wonderful staff and a lovely little home away from home.
Stayed 1 night in Oct 2025