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Tunnel Mountain Resort

3.5 star property
Family-friendly 3.5-star lodge near Banff Centre for Arts and Creativity

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Photo gallery for Tunnel Mountain Resort

Indoor pool
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Property entrance
Deluxe Condo, 1 Bedroom Loft (3 Queen)
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪19 min walk‬

Room options

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(68 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(52 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

9.0 out of 10
Wonderful
(42 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(54 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(46 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Condo, 1 Queen Bed with Sofa bed

Condo, 1 Queen Bed with Sofa bed

Condo, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(81 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and King Bed

  • Sleeps 4

About the area

Banff

Tunnel Mountain District stay.At this Tunnel Mountain District lodge, you'll be steps from Surprise Corner and within a 15-minute walk of Bow River. Victoria Glacier and Tunnel Mountain Trail are also within 2 miles (3 km).
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 20 min walk - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 97 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly 3.5-star lodge near Banff Centre for Arts and Creativity
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This 3.5-star Banff lodge is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1972
  • Ski lift tickets
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1272 out of 2029 reviews
Rating 8 - Good. 509 out of 2029 reviews
Rating 6 - Okay. 160 out of 2029 reviews
Rating 4 - Poor. 50 out of 2029 reviews
Rating 2 - Terrible. 38 out of 2029 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

bettina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from my balcony was beautiful
Stayed 3 nights in Dec 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Love that it is pet friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Sara-Maude

Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Clean room, great views, but the pool is freezing, which isn't good in the winter.
Stayed 1 night in Dec 2025

10/10 Excellent

Sharron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was spacious and very clean. The kitchenette was great to have and our stay was very pleasant. The only thing that is unfortunate is that parking is very tight and sometimes hard to maneuver into a spot with a larger vehicle. Our second time staying and we will be back. It would be nice if they had a discount for Alberta residents.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff quiet and clean
Stayed 1 night in Dec 2025

4/10 Poor

michael

Stayed 3 nights in Dec 2025

10/10 Excellent

Mariam

Stayed 5 nights in Dec 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Amenities
Checkin was smooth and quick. Amenities were poor. Steam room was out of order. Sauna needs to be turned on and takes alot of time to get hot. After a half hour, I abandoned taking a sauna. Hot tub is covered over and hasn’t been operational for along time. Superior room kitchen is right at the entrance and the area gets wet from winter boots. Need a large mat and a way of cleaning up the water. No place to hang wet towels in the bathroom.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jhuana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved it! 💖
Stayed 1 night in Dec 2025

8/10 Good

Merjorie

Stayed 2 nights in Dec 2025

10/10 Excellent

Sukhjit Singh

Stayed 1 night in Dec 2025

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room was amazing !!
Stayed 3 nights in Dec 2025

10/10 Excellent

Vicente

Liked: Cleanliness, amenities
Staff are nice and the housekeeper ate great
Stayed 2 nights in Dec 2025

10/10 Excellent

Joanna

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Tunnel Mountain Resort. One of the biggest highlights was how quiet and peaceful the property was—perfect for relaxing after a day of exploring. The location is also excellent, just a short drive from downtown Banff, making it easy to enjoy shops, restaurants, and attractions while still feeling tucked away from the crowds. The room itself was very spacious, with plenty of room to spread out and feel comfortable. Everything felt well laid out and ideal for a longer stay or for families. Overall, Tunnel Mountain Resort offers a great balance of comfort, convenience, and tranquility, and we would happily stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nova

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with our stay. The kitchen and fireplace (with free firewood) were a must during the winter, and I’m so glad they were able to accommodate our requests. It made our stay super cozy!!! A Big thanks to front desk staff Hannah who was very polite/ always willing to help. The housekeeping team also did an excellent job keeping our room clean and restocking the bathroom essential.
Stayed 6 nights in Dec 2025

8/10 Good

Cianna

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The cabin was cozy and the staff we really nice! Our only issue was how hot the bedroom got, despite turning down the thermostat.
Stayed 1 night in Dec 2025

8/10 Good

Angelica

Liked: Cleanliness
We always like staying here because of the room layout. Wish the steam room worked and I feel like it’s about time the amenities could be updated.
Stayed 2 nights in Dec 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This as a great option for an overnight stay with my daughter & son in law. They had the bedroom downstairs and we had a bed each in the loft area. I loved the fact that there was a toilet and sink upstairs which was very convenient for us in the night. We didn’t use the kitchen other than the kettle and fridge, it really was just somewhere to sleep and we found the beds very comfortable. The only comment I would make is ( nitpicking here) I wish the doormat was bigger and there was a boot tray for wet shoes. We were all trying to take boots off and keep our socks dry without stepping on the floor. Also the little shelving unit beside the door would be better as a coat closet, there was nowhere to hang up coats. Maybe some hooks there or behind the bedroom door downstairs would be a great addition. Would definitely stay again. Oooh also be prepared to hear the train in the night toot a few times…..
Stayed 1 night in Dec 2025

4/10 Poor

Janice

Disliked: Cleanliness, amenities, property conditions & facilities
Poor communicator at check in. I wanted to put a fire on and read a book. One piece of firewood in the room, toilet was not flushing, dirty carpets. Worst of all there was construction above me. The sounds of which went on until 10pm, and the hammering started at 7:30 am. What was supposed to be relaxing was anything but. Thats it for me. This place gets no more chances. Zero chance I'll be back. Its a big place, there was no reason to place guests near construction.
Stayed 1 night in Dec 2025

10/10 Excellent

alison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everythings good
Stayed 2 nights in Dec 2025

10/10 Excellent

Callum Peel

Liked: Staff & service
Very spacious room! Comfortable beds, nice updated bathroom.
Stayed 1 night in Dec 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation, welcoming staff. Easy transit to Main Street Banff.
Stayed 4 nights in Dec 2025

10/10 Excellent

mai

Liked: Cleanliness, amenities, property conditions & facilities
Yes very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025