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Tunnel Mountain Resort

3.5 star property
Family-friendly stay near Banff Centre for Arts and Creativity

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Indoor pool
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Deluxe Condo, 1 Bedroom Loft (3 Queen)
Standard Suite, 2 Queen Beds | Bathroom

Reviews

9.0

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Gym
    GymGym
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Popular LocationBanff National Park Information Centre3 min drive
  • Popular LocationBanff Lake Louise Tourism Bureau3 min drive
  • Popular LocationTunnel Mountain4 min drive
  • AirportCalgary, AB (YYC-Calgary Intl.)94 min drive

Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

  • 60 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

  • 60 sq m
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Banff

Tunnel Mountain District stay.You'll be steps from Surprise Corner and within a 10-minute walk of Bow River with a stay at this Tunnel Mountain District lodge. Victoria Glacier and Tunnel Mountain Trail are also within 2 miles (3 km).
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park Information Centre - 3 min drive
  • Banff Lake Louise Tourism Bureau - 3 min drive
  • Tunnel Mountain - 4 min drive
  • Banff Centre for Arts and Creativity - 4 min drive
  • Banff Springs Golf Club - 10 min drive

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Old Spaghetti Factory - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive
  • ‪Good Earth Coffeehouse - Banff - ‬4 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Whitebark Cafe - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly stay near Banff Centre for Arts and Creativity
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This Banff lodge is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1972
  • Ski lift tickets
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Banff lodge provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Filipino, French, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free area shuttle
  • Ski shuttle nearby

Things to do

  • Bicycle rentals
  • Fitness center
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1050 out of 1682 reviews" "
Rating 8 - Good. 460 out of 1682 reviews" "
Rating 6 - Okay. 107 out of 1682 reviews" "
Rating 4 - Poor. 40 out of 1682 reviews" "
Rating 2 - Terrible. 25 out of 1682 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Christopher, Oakland

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Add air conditioning!
Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Nice interiors. Rooms are quite warm, would be concerned in the summer! Ongoing exterior upgrades look good, interiors are in great condition. Pool is fine but small, change rooms are a bit of a dungeon. Don't stay for the extra amenities, stay for quieter location and nearby to Tunnel Mountain. Transit pass is great.
Stayed 4 nights in Apr 2024

8/10 Good

Mike

Stayed 2 nights in Apr 2024

8/10 Good

Syeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good but not excellent.
Stayed 3 nights in Apr 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Xlexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was fabulous and would stay again. Loved the kitchenette and was super clean. There was construction but not on the weekend we stayed so not an issue. Only thing we didnt like was the pools. Hot tub was not working wich we werent told. And the pool was freezing. Otherwise was great for our family
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second year visiting the property, and I always enjoy it
Stayed 2 nights in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. We had 7 people in our group. The property had ample room to sleep and move around. The wares was really nice. I would recommend staying here.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cody

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love my stays at Tunnel Mountain.
Stayed 3 nights in Apr 2024

10/10 Excellent

sung won

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in loft suite. Property is outdated from outside but inside was fully renovated. I really love the peaceful view from the balcony.
Stayed 1 night in Apr 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were excellent and great service
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Short stay at Tunnel Mountain.
It was good for sure. There was construction on our side of the resort. We were not told about this before our arrival. Noisey at times and had to watch for sheet metal pieces and glass on road and areas we walked our dog. Still a wonderful spot for a little get-away during the week.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lauren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and well taken care of. Currently under slight renovations, these renovations did not affect our stay. The property offers complimentary shuttle service and it was easy to use and navigate. This is especially useful for families with small childrens. Despite the cold the playground was well maintained and utilized by guests. We truly enjoyed our stay and the kindness and professionalism of the staff. We would stay here again.
Stayed 6 nights in Mar 2024

8/10 Good

DOROTHEA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is quite difficult to locate and area was not well lighted BUT the unit itself was worth the price .
Stayed 1 night in Apr 2024

10/10 Excellent

Susan, Cochrane

Liked: Cleanliness, staff & service
Disliked: Amenities
The room smelled of old smoke . We are non smokers . No bathroom fan , but states with new renovation is central . Major exterior renovations throughout resort . Staff were awesome check in . Indoor pool was cool 1 vent functioning, asked for pool towels was right there . The steam room non functional. $$ was expensive, but comparable to other properties . Would stay again , staff are great
Stayed 1 night in Apr 2024

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Whitney

Travelled with family and small children
Disliked: Property conditions & facilities
We were not made aware of the construction that would be going on from sun up until sun down. No chance for sleeping in or napping at the hotel after a long day out. Inside the room the cutting board smelt like it was rotting and the room smelled strongly of wood smoke. Limited parking spots because of construction. The loud and obnoxious music the workers were playing was not family friendly. When we asked about a discount on the room we were told that because we booked through Expedia they couldn’t do anything. They told us we could get a discount on future stays but we are not inclined to return to stay there again. Very disappointed.
Stayed 4 nights in Apr 2024

8/10 Good

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was really great - high ceiling, bright, great layout. The mattress and pillows were very comfortable. The kitchenette was perfect for our needs, had everything we needed. The bathroom looked brand new, loved the big walk-in shower and the long counter top. The view from our room was amazing. We parked right in front of our door, very convenient. The only negatives were the sauna and steam room, too long to warm up and never got hot enough.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nafisa

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great for short family trip
Stayed 1 night in Apr 2024

6/10 Okay

Travis

Stayed 4 nights in Apr 2024

8/10 Good

Brandis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Always enjoy our stay here. There was construction happening at the time of our stay which made the overall appearance slightly messy. It will look nice once complete however. Staff are awesome. Only suggestions for the rooms- some coat hooks in the entry, bedrooms and bathrooms would be handy.
Stayed 2 nights in Apr 2024

10/10 Excellent

Meridee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very clean and up to date. Friendly front desk workers. The only complaint I have is not staying longer. Highly recommend!
Stayed 1 night in Apr 2024

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a renovation
Stayed 1 night in Mar 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024