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Tunnel Mountain Resort

3.5 star property
Family-friendly 3.5-star lodge near Upper Hot Springs

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Front of property - evening/night
Property entrance
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪19 min walk‬

Room options

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(68 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(50 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

9.0 out of 10
Wonderful
(39 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(50 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(44 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(77 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and King Bed

  • Sleeps 4

About the area

Banff

Tunnel Mountain District stay.At this Tunnel Mountain District lodge, you'll be steps from Surprise Corner and within a 15-minute walk of Bow River. Victoria Glacier and Tunnel Mountain Trail are also within 2 miles (3 km).
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 20 min walk - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 97 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly 3.5-star lodge near Upper Hot Springs
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This 3.5-star Banff lodge is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1972
  • Ski lift tickets
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1253 out of 2004 reviews
Rating 8 - Good. 505 out of 2004 reviews
Rating 6 - Okay. 159 out of 2004 reviews
Rating 4 - Poor. 49 out of 2004 reviews
Rating 2 - Terrible. 38 out of 2004 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

balveenkaursarkaria

Liked: Property conditions & facilities
Hot tub
Stayed 1 night in Oct 2025

10/10 Excellent

Rosella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely accommodating. The cottages offer everything you could need for a comfortable stay. Just far enough from the hustle and bustle to truly relax.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

KARAMEE

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle chambre rénovée et très belle accueil. Nous sommes arrêtés pour une nuit mais serions restés plus longtemps.
Stayed 1 night in Oct 2025

8/10 Good

Zuri Hanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was invaluable in answering with any questions we had.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Bus tickets are a big bonus.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher, Saint-Georges

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot if travelling with a family in Banff. just a bit off the beaten path, perfect to get away from the crowds
Stayed 5 nights in Jun 2025

10/10 Excellent

Sun Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place!
Stayed 2 nights in Oct 2025

10/10 Excellent

Stanley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best thing about this hotel is the location - right at the base of the mountains. In the morning, we saw elk outside of our room! So cool! Our room was comfortable, clean and had a wood-burning fireplace, which was a really nice touch. Firewood was provided at no extra charge. Our room was located right above the sauna and steam room, so our room was very warm. There were fans provided, but we had to sleep with our windows open. That being said, we would definitely stay at this hotel again.
Stayed 1 night in Oct 2025

10/10 Excellent

Pardeep Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Carla

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice comfortable clean pet friendly room with mountain view. The pool/lobby area could use some renovating. The pool could use some brighter lightning as it was a bit dark after nightfall. There is some water damage in areas toward the change rooms and general area around. Needs some TLC. The resort was quite and the staff was great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, amenities
Aminable staff
Stayed 1 night in Oct 2025

10/10 Excellent

gurpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good place
Stayed 1 night in Oct 2025

10/10 Excellent

molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for my honeymoon, it was such a perfect stay. The staff are so lovely, our room was amazing. Big kitchen for those who don’t want to eat out all the time, very nice fireplace, super comfy beds. Highly recommend!
Stayed 2 nights in Oct 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Yashwant

Liked: Staff & service
A
Stayed 4 nights in Jun 2025

10/10 Excellent

Kirk L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus stop to town was free and convenient
Stayed 3 nights in Oct 2025

10/10 Excellent

Dominic

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Replaced broken microwave minutes after reporting to front desk. Installed new one, maintenance person was excellent!
Stayed 1 night in Oct 2025

8/10 Good

gevelrie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was satisfactory. It was clean and the hotel is in a quiet area. Nice that it comes with a kitchenette. Third time we've stayed at this facility and have never had a complaint.
Stayed 1 night in Oct 2025

10/10 Excellent

Seblewongel

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Travelled with family
Liked: Property conditions & facilities
Nice view, clean
Stayed 1 night in Oct 2025

10/10 Excellent

Nona

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the room was very accessible.
Stayed 1 night in Oct 2025

10/10 Excellent

Charmlene

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay!
Stayed 1 night in Oct 2025