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The Fox Hotel and Suites

3.5 star property
3.5-star hotel near Banff National Park Information Centre

Choose dates to view prices

Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Creator video - submitted by Kristi Sullivan
Front of property - evening/night
Interior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(123 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(75 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(14 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

9.2 out of 10
Wonderful
(32 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(81 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

8.4 out of 10
Very good
(68 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Banff

Uptown District stay.Within a 15-minute walk of this Uptown District hotel, you'll find Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Also, Victoria Glacier is within half a mile (1 km) and Canadian Ski Museum West is within 2 miles (3 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬8 min walk
  • ‪The Canadian Brewhouse - ‬10 min walk
  • ‪The Old Spaghetti Factory - ‬11 min walk
  • ‪Boston Pizza - ‬11 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬11 min walk

About this property

The Fox Hotel and Suites

3.5-star hotel near Banff National Park Information Centre
The Fox Hotel and Suites offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property entrance
Banff Caribou Lodge and Spa
Uptown District
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 3,156 reviews
The price is CA $169
CA $191 total
includes taxes & fees
Apr 7 - Apr 8
Banff Caribou Lodge and Spa

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1691 out of 2956 reviews
Rating 8 - Good. 705 out of 2956 reviews
Rating 6 - Okay. 356 out of 2956 reviews
Rating 4 - Poor. 119 out of 2956 reviews
Rating 2 - Terrible. 85 out of 2956 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dixon

Liked: Cleanliness, staff & service, amenities
Great hotel and staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff was efficient. Transportation was handy. We enjoyed the Chili's restaurant which is attached. And everyone followed the no disturbance after 11 pm rule!
Stayed 1 night in Jan 2026

10/10 Excellent

Tybalt

Stayed 1 night in Jan 2026

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is charming with a cozy and warm lobby. The staff is extremely helpful, especially Ken at the front desk. The one bedroom suites are great with a kitchen included. The hot tub and pool with dry sauna are just what you needed after a long day on the slopes. Chilies attached the hotel was very fun, great to grab a drink with the friendly bartenders. The location was a 15 minute walk to downtown Banff, we enjoyed the walk! All in all a great value for a beautiful town.
In front of The Fox!
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

4/10 Poor

shaun

Travelled with group
Disliked: Amenities
The heat did not work in the room, we were cold for most of the night. When I pulled down the blinds the top piece fell hit me in the head. Also the handle on the faucet in the shower was loose. I turned it to medium heat but the handle turned to the hot water on the left and scalded me a bit. I reported these, the staff seemed slightly apologetic, and there was nothing they could do as maintenance had gone home. Not worth the stay for that amount, would not return or recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Moe

Stayed 2 nights in Jan 2026

10/10 Excellent

Joan

Stayed 2 nights in Jan 2026

6/10 Okay

Teresa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our room was unsatisfactory. Toilet ran after flushing. Had to fix it every time. No body wash after asking for it to be refilled. Shower drain didn’t drain so standing in water. And shower taps were loose. Hand towel rack broke. And not overly clean. Hot tub was a nice treat.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rabia

Stayed 1 night in Jan 2026

4/10 Poor

Krystal

Liked: Staff & service
Rooms are in need of updating everything is older, linens, beds feel wore out and springs. Coffee is disgusting, you’d think for price they’d give a nice cup of coffee. Room cards continually didn’t work. Had to reprogram every time we left room. No it wasn’t with phone or other cards. It just sucked. Hot tub never had fresh towels. Staff good, chills restaurant was great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Elizabeth

Stayed 2 nights in Jan 2026

2/10 Terrible

Matt

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disgustingly dirty. Poop or boogers or whatever on the shower walls. Night table was filthy. Toilet had to be attended to in the back because the mechanism wasn’t working properly…. After EVERY flush
Stayed 1 night in Jan 2026

8/10 Good

Melissa

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Bethany

Stayed 3 nights in Dec 2025

10/10 Excellent

Reyjena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean.The whole hotel was nice and cozy.The pool is the highlight of the hotel.It was nice too that they have underground parking. The staff were nice and helpful.Definitely booking this hotel again.
Stayed 2 nights in Dec 2025

6/10 Okay

sabena

Stayed 5 nights in Dec 2025

10/10 Excellent

MaKaela, Overland Park

Liked: Cleanliness, amenities, property conditions & facilities
Great hot tub!! NIce employees!
Stayed 1 night in Dec 2025

4/10 Poor

Timothy

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Everything was really good, but they clearly don't use disinfectants to clean the room, and the heater needs a deep clean. I can hear the other room guests cough really hard, and me and my girlfriend got something from the room as well. By day two I developed a really dry cough and after my three days I'm officially sick now. Hot tub was great, and the staff are incredibly friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sally

Stayed 3 nights in Dec 2025

10/10 Excellent

Bonnie

Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Stayed 1 night in Dec 2025

10/10 Excellent

Siyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, room is clean
Stayed 1 night in Dec 2025

10/10 Excellent

Natasha

Stayed 1 night in Nov 2025