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The Fox Hotel and Suites

Property class: 3.5
3.5-star hotel near Banff National Park Information Centre

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Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Creator video - submitted by Kristi Sullivan
Front of property - evening/night
Bar (on property)
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(124 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(75 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(14 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

9.2 out of 10
Wonderful
(32 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(81 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

8.4 out of 10
Very good
(69 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Banff

Uptown District stay.Within a 15-minute walk of this Uptown District hotel, you'll find Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Also, Victoria Glacier is within half a mile (1 km) and Canadian Ski Museum West is within 2 miles (3 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬10 min walk
  • ‪The Old Spaghetti Factory - ‬11 min walk
  • ‪A&W Canada - ‬8 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬11 min walk
  • ‪Evelyn's Coffee Bar - ‬11 min walk

About this property

The Fox Hotel and Suites

3.5-star hotel near Banff National Park Information Centre
The Fox Hotel and Suites offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property entrance
Banff Caribou Lodge and Spa
Uptown District
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 3,212 reviews
The price is CA $169
CA $191 total
includes taxes & fees
Apr 19 - Apr 20
Banff Caribou Lodge and Spa

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1703 out of 2981 reviews
Rating 8 - Good. 711 out of 2981 reviews
Rating 6 - Okay. 359 out of 2981 reviews
Rating 4 - Poor. 122 out of 2981 reviews
Rating 2 - Terrible. 86 out of 2981 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2026

10/10 Excellent

Ginelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub is hands down the best part about this place. Staff is amazing and super accommodating. Can’t wait to go back!
Stayed 2 nights in Jan 2026

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience at The FOX!! Love the grotto!!
Stayed 1 night in Jan 2026

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and welcoming, and the staff were very friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Moshin

Stayed 1 night in Jan 2026

8/10 Good

Judy

Stayed 1 night in Jan 2026

10/10 Excellent

Christiene

Liked: Cleanliness, amenities, property conditions & facilities
Good staff and good amenities
Stayed 1 night in Jan 2026

10/10 Excellent

margery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Fox. Had a suite which was very comfortable. We enjoyed the hot tub and the ski shuttle stopped right in front. Was very convenient.
Stayed 3 nights in Jan 2026

10/10 Excellent

Erika Sylvia

Stayed 5 nights in Jan 2026

10/10 Excellent

Almeo Giancarlo

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hot tub is great. The room was just right for the two of us. Staff was very friendly. The Chilis restaurant had great service and great food and drinks. The walls are a little thin as we could hear neighboring guests all around until quiet time at 11pm.
Stayed 1 night in Jan 2026

6/10 Okay

Kristin

Liked: Cleanliness
The room and resort are clean but the beds and pillows were so uncomfortable and tv was old. Simple updates could be done to really increase the room enjoyment
Stayed 2 nights in Jan 2026

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 5 nights in Jan 2026

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Conveniently located and appreciated the transit passes.
Stayed 5 nights in Jan 2026

10/10 Excellent

Marco

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and service. We have returned to the Fox Hotel many times over several others in Banff due to solidly reliable quality, cost, and convenience. All of the staff we encountered this time were extremely friendly—especially the guy at checkout who gave our dog a squeaky toy and treat 🙂 Yes, it is maybe a little bit worn in places nowadays, and could definitely do with some updates; however, the hot tub is still fantastic (especially at off-peak times), the location is perfect, and we have always had wonderful service at the in-house Chilli’s. I would not hesitate to recommend the Fox Hotel to anyone—especially if you are a dog-owner!
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous stay and next time in Banff would happily book there again. Hot tub was great. Our suite was awesome. I love having an exterior door so no loud hotel hallways. Juat a great hotel.
Stayed 2 nights in Jan 2026

6/10 Okay

Christina

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Room was dated and worn. clean but needed a refresh. It would be amazing if the hotel provided robes as we had to walk outside to get to and from the hot tub. In the hot tub area - they need to have more towels - they were almost always empty.
Stayed 2 nights in Jan 2026

6/10 Okay

Ethan

Travelled with family
Liked: Cleanliness, property conditions & facilities
They dont re-stock towels at the pool often. So bring your own from your room. Rooms on the 4th floor take along time for the water to get hot in the shower
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Mohammad

Stayed 1 night in Jan 2026

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on Christmas Day! It was so picturesque. We were accommodated for both early check in (12pm) and late check out (1pm). We could tell the front desk staff were sick but keeping their spirits up. It's a short walking distance from the main Banff strip but they also provide free public bus tickets. They even have a shuttle service to the ski hills. There was plenty of underground parking. We stayed in their double suite (three beds if you pull out the couch). The pull out is expectedly very UNCOMFORTABLE, the double beds are decent. The room was chilly even with the thermostat set high. The little kitchenette was a little sparce. It had four sets of plates, bowls, and silverware; a toaster; a microwave, a cutting board; a kettle; and a coffee maker. All rooms open to the outdoors. The key cards are older and will demagnitze if left next to your phone. This is an unfortunate realization when you are outdoors in the snow, in your swimsuit. Why swimsuits? Because the absolute highlight of this hotel is the grotto hot pools and sauna. We spent hours soaking and relaxing in the ambiance. It's open from 8am to 11 pm but is closed noon to 1 pm every day for cleaning.
Stayed 1 night in Dec 2025

8/10 Good

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decorations inside and outside were beautiful the first week of January. The hot tub was wonderful. The location was great. The pillows were terribly uncomfortable, hard and strange leaving us with very sore necks. No alternative pillows were available when we asked.
Stayed 2 nights in Jan 2026

6/10 Okay

arturo

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming check-in, very comfortable suite, larger than expected.
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026