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The Fox Hotel and Suites

3.5 star property
3.5-star hotel near Banff Gondola

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Photo gallery for The Fox Hotel and Suites

Front of property - evening/night
Property preview
Interior entrance
Indoor spa tub
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪12 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(105 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(67 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(11 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

9.0 out of 10
Wonderful
(28 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(26 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(72 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(59 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Banff

Uptown District stay.Within a 15-minute walk of this Uptown District hotel, you'll find Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Also, Victoria Glacier is within half a mile (1 km) and Canadian Ski Museum West is within 2 miles (3 km).

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬8 min walk
  • ‪Good Earth Coffeehouse - ‬9 min walk
  • ‪The Canadian Brewhouse - ‬10 min walk
  • ‪Park Distillery + Restaurant - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬11 min walk

About this property

The Fox Hotel and Suites

3.5-star hotel near Banff Gondola
The Fox Hotel and Suites offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1394 out of 2466 reviews
Rating 8 - Good. 597 out of 2466 reviews
Rating 6 - Okay. 291 out of 2466 reviews
Rating 4 - Poor. 108 out of 2466 reviews
Rating 2 - Terrible. 76 out of 2466 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Megan, Sacramento

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property overlooking the mountains. Everything was clean & comfortable. Really nice having a restaurant on-site. Quick walk to main section of town. Amazing hot tub grotto area!
Stayed 2 nights in Jun 2025

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Jul 2025

8/10 Good

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hot tub
Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, good location, spacious suite. Perfect for our family of 5..
Stayed 2 nights in Jul 2025

6/10 Okay

Brooke

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Dustin

Stayed 1 night in Jul 2025

8/10 Good

Inderjit

Travelled with family
Disliked: Amenities
Nice place but not proper clean my room. Limited transportation. Not nice pool in hotel Just they have only hot tub.elevator is not working all the time we need to use stairs.
Stayed 2 nights in Jul 2025

10/10 Excellent

Parth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, awesome pool, and short walk from everything!
Stayed 4 nights in Jul 2025

6/10 Okay

Abdel Aziz

This property was ok. Definitely expected a bit more with my suite purchase. The AC was spotty and the extra fan they give doesn’t really cool mall that well. The bathroom size was small and much smaller than expected as well. Service was ok across the board. Nothing stood out.
Stayed 3 nights in Jun 2025

6/10 Okay

Chelsea

Travelled with family and small children
Liked: Cleanliness, amenities
We liked the hot tub at this property. Everything was good accept the beds were super tiny very firm. Did not have a great sleep here. Otherwise location was ok and hotel was nice.
Stayed 1 night in Jun 2025

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Doris

Stayed 1 night in Jul 2025

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities

Solid

It's a nice hotel, rooms were pleasant and staff was friendly. You'll read a lot about the pool and hot tub and I can also say it's quite nice. The only downside was the regular hotel rooms don't have AC. That was a surprise. We got lucky though as the temperature wasn't too bad. I can't imagine if it was really hot out. Overall still a good hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2-story room!

The two-story room was fantastic! Wonderful view, nice furniture and decor, great hotel overall! Highly recommend
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with friendly and helpful staff. Rooms were clean and beds were comfortable.
Stayed 2 nights in Jul 2025

8/10 Good

Arko

Stayed 3 nights in Jul 2025

10/10 Excellent

Damian

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Great staff, nice food . Hotel now needs major refit. Furniture and furnishings worn out
Stayed 2 nights in Jul 2025

2/10 Terrible

Gaurav

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
On our second day (effectively our first full day), we had a serious issue with the toilet in our room—it became blocked and overflowed. We contacted the front desk at around 3 AM as we had to leave early for a sunrise trip, but unfortunately, no assistance was provided until later in the morning. When housekeeping finally addressed the issue, the bathroom floor was left with a lingering unpleasant odor, which we had to endure for the rest of the day. Since we returned late that night, we were only able to file another complaint then, which was thankfully resolved the following morning. However, during the cleaning, we were asked to remain outside the room, which was quite inconvenient. Overall, the response to a basic sanitation issue was delayed and poorly managed, which impacted our experience significantly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our time at the Fox Hotel. It is (as always) one of our favourite places to stay
Stayed 2 nights in May 2025

10/10 Excellent

Anand

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was super friendly and very happy to accommodate all our needs. I appreciate the team and all their efforts. It was good to have a restaurant on site, and very helpful to have free parking. Walkable to downtown but there is also a free bus for hotel guests. Happy to recommend to other travelers!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jun 2025

8/10 Good

Erica May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Comfortable rooms however I wasn't aware that there was no mini fridge in the room. Still a great place to stay due to its location. We loved the food at Chili's.
Stayed 4 nights in Jun 2025

10/10 Excellent

José

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a nice pool with warm water, very close to downtown
Stayed 3 nights in Jun 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress in the fold out couch is in dire need of replacement. A Murphy's bed may be more advantageous
Stayed 3 nights in Jun 2025