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4.2 out of 5

"This hotel is located along Banff Ave along what I might call 'hotel row'. It is within walking distance of downtown Banff. Hotel staff was very hel ... " More

By a verified traveller on Sat 05 Sep 2015

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Hotel Description

3.5-star ski hotel near Mount Norquay Ski Resort

Mountain retreat

You'll find Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau within a 15-minute walk of this Banff hotel. Cave and Basin National Historic Site and Upper Hot Springs are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 116 guestrooms also offer free WiFi and LCD TVs with cable channels. Room service, coffee/tea makers, and free local calls are also available.

Hotel Room - 2 Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$129* Per night/room 10 Dec. - 11 Dec.

Superior Suite, 1 Bedroom (1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Loft (Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 2 Bedrooms

Bed Count 4 Full Beds Maximum Occupancy 6 Max

Superior Room, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Loft, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

The Fox Hotel and Suites ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Fox Hotel and Suites

Everyone (2) Couples (2) Family (3)
4 out of 5

Posted by on 1 Feb. 2019

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5 out of 5

awesome all around

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
stayed for 8 days AAAAA++++++++ cant complane about anything terrific week .Will be back to banff and stay at the fox

Posted by , from Ontario, Canada on 7 Nov. 2012

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1 out of 5

Not a 4 star hotel

Cons: Nothing close, Noisy, Poor breakfast, sweltering small dark rooms
Beware that this hotel does not have air conditioning for their standard rooms. Also, you cannot park in the underground unless you have a small car. Rooms are small and you need to keep the blinds down unless you want everyone looking right in your room. The beds are doubles and not queens so your feet hang off if you are 6' or over. Also they sag in the middle. There is only one ice machine in the parking garage and only one elevator. The cheapest hotel I've every stayed in. They cut every corner to make money. I'm not sure how they are rated so high. Maybe they vote for themselves. Don't stay here.

Posted by , from Vancouver, BC, Canada on 22 Aug. 2012

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4 out of 5

Good Value

Pros: Free breakfast, Free Internet
Perfect for a one night stop in Banff. Restaurant food was good. Only thing that let it down was we didn't sleep that well probably because the pillows were too large (thick) for us.

Posted by on 3 Apr. 2012

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4 out of 5
The pool is like the cave and basin but was not open due to repairs.

Posted by on 14 Nov. 2019

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5 out of 5
Like the Friendly Staff / Bus Tickets / Newspaper. Dislike the Not Enough Parking situation.

Posted by on 29 Oct. 2019

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5 out of 5
So pleasantly surprised. Great suite with cute little kitchenette, breakfast table , big comfortable king bed and up to date bathroom. Will definitely stay here again!! Breakfast voucher an added surprise. !!

Posted by on 5 Aug. 2019

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3 out of 5

Good Banff hotel stay and location.

Pros: Overall this was a good location and value. Staff were first-class and helpful.
Cons: Our room could use a good cleaning.
Location: There are many national parks with varying levels and types of attractions. Icefields Parkway is the best and most overrun. Yoho is great too.
This hotel is located along Banff Ave along what I might call 'hotel row'. It is within walking distance of downtown Banff. Hotel staff was very helpful in assisting us in getting our bearings. The lobby projects a rugged outdoor feel. Free parking is an added plus. The lone ice machine is by the parking area, in the basement. Staff directed us to the Tourist Info Centre, where we met a gentleman who got us the correct admission fees for the surrounding national parks, provided us the best locations to visit in the parks, correctly recommended restaurants (Masalas, Salt Lick). Chili's restaurant for continental breakfast was OK. I hope you like mostly bread stuffs, there was not opportunity to upgrade. It's also a bit dark and noisy in the breakfast area. Our room was okay. I might say a bit modern but carpets needed cleaning. Queen bed. No extra blanket. Slightly worn couch. Smallish bathroom. No exhaust vent for steaming up the bathroom. WiFi and data port available for internet access. Basic cable TV channels. A spa-like hot springs area in the basement, so bring your swimsuit. Small amenities in the room. ie soap, shampoo, etc.

Posted by , from Houston on 5 Sep. 2015

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5 out of 5

Excellent hotel in Banff

Pros: clean rooms, good price, good location, comfortable beds, mini kitchen
Cons: more variety in their breakfast offerings, such as meat or hot foods other than waffles and toast.
Location: close to exit from highway, and about 5-10 minute walk to downtown Banff.
Close to downtown, but not too close. The breakfasts at the attached Chili's were good, but not very varied. Great rooms, and we got upgraded to two connected rooms. The hot tub/pool was relaxing, and we wished we'd done it every night instead of just the last. Parking in the lower level was a bit crowded, but we always found a spot. The staff was helpful. Get one of the Roam cards to take the bus around town!

Posted by , from St Paul, MN on 30 Aug. 2014

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5 out of 5

Very nice hotel with friendly and helpful staff

Pros: Close restaurants, Free Internet, Free breakfast
I originally had a single room with two twin beds but opted for master bedroom suite which had AC. Nights are cool enough but the week I was there the days were warm and AC felt good if in your room in the afternoon. I walk is quite a few blocks from downtown but doable and complimentary bus service is a plus. My room was exceptionally clean and comfortable and the staff were friendly and helpful. I enjoyed my stay there and would recommend this hotel.

Posted by , from Lafayette, IN, USA on 13 Aug. 2012

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About the The Fox Hotel and Suites

Location 461 Banff Ave, Banff, AB T1L 1H8

Property Features

Relax in the spa tub after a day on the slopes or enjoy the use of a fitness center. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. Self parking is free. This 3.5-star Banff hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Calgary, AB (YYC-Calgary Intl.) (144.6 km / 89.8 mi)
  • Train station: Banff Station (1.2 km / 0.7 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast.

The Fox Hotel and Suites has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.


  • Pets: CAD 25 per pet, per night
  • Maximum 1 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fox Banff
  • Fox Hotel
  • Fox Hotel Banff
  • Hotel Fox
  • Fox Hotel And Suites
  • Fox Hotel Suites Banff
  • The Fox Hotel Suites
  • The Fox Hotel Suites
  • The Fox Hotel and Suites Hotel
  • The Fox Hotel and Suites Banff
  • The Fox Hotel and Suites Hotel Banff

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.