4.5 out of 5

"Nice clean room with very friendly staff. It had a great restaurant in it called the Keg where the food was good and the services was fast and friendl ... " More

By a verified traveller on Wed 07 Dec 2016

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Hotel Description

3.5-star spa hotel near Banff Lake Louise Tourism Bureau

City center stay

A stay at this hotel places you within half a mile (1 km) of Banff Lake Louise Tourism Bureau and 3 miles (5 km) of Cave and Basin National Historic Site. Tunnel Mountain and Banff Springs Golf Club are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 190 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free local calls are also available.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$300 per night

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Corner Suite with Spa Bath

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Banff Caribou Lodge and Spa ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Banff Caribou Lodge and Spa

Everyone (4) Family (1)
4 out of 5

Posted by on 13 Feb. 2019

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4 out of 5

Posted by on 9 Dec. 2018

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4 out of 5

Nice hotel

The room was well appointed and the spa was great however the only downfall was the noise from the hot tub till 11:30pm They did however credit our restaurant bill for the inconvienience

Posted by , from Ottawa, ON, Canada on 29 May 2013

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5 out of 5

A pleasent evening in the beautiful city

Pros: Close restaurants, Free Internet, Quiet
Apparently, the hotel prices are quite high in Banff. But with respect to the place, room, and service, I would say that this price was totally worth it. The receptionist was a British guy, very friendly and although he had some problems with our accent, he tried hard to be polite. The room was clean, spacious, and comfortable. You will get Free WiFi and covered parking. By the way, remember to buy the gondola tickets from the hotel, you will save 5$ on each in this way. PS The view of the window was OK, but it could be the street which is much better, you may ask them to kindly give a room faces the street.

Posted by , from Saskatoon, SK, Canada on 9 Aug. 2012

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5 out of 5

Excellent

Pros: Close restaurants, Free Internet, Quiet
Greatvplace to stay. After a first night, we decided to book two more non consecutive nights. First floor room wasn't as comfy - bed issue. Staff was great. Would recommend staying again. Great value for money.

Posted by , from Louisville, KY, USA on 28 Jun. 2012

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4 out of 5

Clean hotel

Nice clean room with very friendly staff. It had a great restaurant in it called the Keg where the food was good and the services was fast and friendly. I would stay there again.

Posted by on 7 Dec. 2016

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5 out of 5

Great location...just out of the busy downtown

The Caribou is located a few blocks from the downtown and is within walking distance to most everything. The Keg Restaurant was very good and we ate there several times. We would stay there again!

Posted by , from Grand Rapids MN on 20 Jan. 2016

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3 out of 5

Over Priced

Pros: The parking was included
Cons: A/C in the rooms and update the furniture.
I expected more from a hotel costing $275 per night for 3 people. Never stayed at a hotel in which the hallways have a/c and the rooms don't. The furniture looked like it needed to be thrown away as the finish was coming off. I wouldn't recommend this hotel as I think there are alot better places available.

Posted by , from Kansas City on 19 Jun. 2015

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4 out of 5

Typical city of Banff hotel

Pros: Free Internet
Cons: Nothing close, Noisy, Poor breakfast
Nice hotel away from the hectic downtown city of Banff, but still on the busy and noisy main street. We were there this summer when temps were in the 80's F. There's no working air conditioning in the rooms and so it was nice the windows could open, but allowed street noise in. Wish there was a cool swimming pool, but there's no room. The hot/steam pool is not refreshing for summer visitors. Did love the underground parking.

Posted by , from Eau Claire, WI, USA on 27 Aug. 2012

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4 out of 5

Nice hotel

Pros: Close restaurants, Free Internet
Room size is quite small. Other than that room is such a satisfaction.

Posted by , from Midland, TX, USA on 15 Nov. 2011

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About the Banff Caribou Lodge and Spa

Location 521 Banff Ave, Banff, AB T1L 1H8

Property Features

Banff Caribou Lodge and Spa offers its guests a full-service spa, a spa tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Banff Caribou Lodge and Spa. Self parking is free. This 3.5-star Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq m of conference space
  • Built in 1993
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Calgary, AB (YYC-Calgary Intl.) (135.5 km / 84.2 mi)
  • Train station: Banff Station (1.5 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Banff Caribou Lodge and Spa has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15.00 and CAD 30.00 for adults, CAD 10.00 and CAD 20.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names