Banff Caribou Lodge and Spa

3.5 star property
3.5-star spa hotel near Tunnel Mountain

Choose dates to view prices

Photo gallery for Banff Caribou Lodge and Spa

Property entrance
Corner Suite with Spa Bath | Room amenity
A swimming pool with a circular design, a stone wall, and a glass-enclosed shower area.
An indoor swimming pool with a tiled floor, a central column, and a staircase leading to a hot tub area.
A restaurant with wooden tables and benches, antler decorations on the wall, and a rustic interior design.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Place, Banff National Park Information Centre
    ‪14 min walk‬

Room options

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(110 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Corner Suite with Spa Bath

9.8 out of 10
Exceptional
(16 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(75 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(48 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(90 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(68 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Superior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Superior King Room Balcony

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the area

Banff

City center stay.With a stay at this Uptown District hotel, you'll be within 3 miles (5 km) of Tunnel Mountain and 9 miles (15 km) of Lake Minnewanka. Banff National Park and Sunshine Village are within 12 miles (20 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Legacy Trail - 13 min walk - 1.2 km
  • Banff National Park Information Centre - 14 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪A&W Canada - ‬6 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬14 min walk
  • ‪Shoku Izakaya - ‬15 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk

About this property

Banff Caribou Lodge and Spa

3.5-star spa hotel near Tunnel Mountain
Banff Caribou Lodge and Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This 3.5-star Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

How close is Banff Caribou Lodge and Spa to the airport?

Banff Caribou Lodge and Spa is 84.2 mi (92-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Jul 30, 2026 start from CA $629, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Banff Caribou Lodge and Spa have an airport shuttle?

Airport shuttle services are not available at Banff Caribou Lodge and Spa.

Does Banff Caribou Lodge and Spa offer free breakfast?

Free breakfast isn’t offered at Banff Caribou Lodge and Spa, but full breakfast is offered for a fee of between CAD 15.00 and 30.00 for adults, CAD 10.00 and 20.00 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Banff Caribou Lodge and Spa?

No, there is no casino at this hotel.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Banff Caribou Lodge and Spa?

This hotel offers free self parking.

Does Banff Caribou Lodge and Spa have a pool?

Banff Caribou Lodge and Spa does not have a pool.

Does Banff Caribou Lodge and Spa have a restaurant?

Yes, there is a restaurant on site.

Does Banff Caribou Lodge and Spa have a spa?

Pamper yourself with a day at Red Earth Spa, where you can enjoy mani/pedis, facials, and massages.

How close is Banff Caribou Lodge and Spa to downtown Banff?

Banff Caribou Lodge and Spa is 0.6 mi away from Banff.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1808 out of 3340 reviews
Rating 8 - Good. 868 out of 3340 reviews
Rating 6 - Okay. 443 out of 3340 reviews
Rating 4 - Poor. 136 out of 3340 reviews
Rating 2 - Terrible. 85 out of 3340 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

AMBREEN

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property. Staff courteous. Can improve lobby by putting some water or tea/coffee.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, friendly staff
Stayed 1 night in Apr 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Sauna not hot enough
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An issue was found in our room. Front desk attendant Clara went above and beyond to rectify the issue and made us very happy
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location hood amenities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Barton

Liked: Cleanliness, amenities, property conditions & facilities
Staff was alright nice hot tub can fit lots of people beds are not comfortable just like every hotel nice area walking distance to everything
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Hot tub jets not working and the water not very hot.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, hot tub was very clean and well maintained. Lots of underground parking. Bonus was having the Keg restaurant in the hotel, and the food was excellent.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Randi

Liked: Cleanliness, staff & service
This place is lovely. But the hot tub jets were broken and there was no advance notice. It's aging but well taken care of.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Monique

Liked: Staff & service
Disliked: Cleanliness, amenities
Don't have any microwave to heat the food in the room.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great amenities and top notch staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle hôtel, bon service, personnel courtois, si je devais ajouter absolument un point négatif je dirai chambre un peu petite mais c’est juste pour dire le séjour était vraiment très bien
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! Comfortable mattress and pillows. Loved the toiletries stocked in the room (Rocky Soap products). The only reason I gave 4 stars vs 5 was due to noise. The walls are very thin and you hear EVERYTHING. Very loud people at 12 am, 2:30 am, 5:30 am. Bring earplugs. Having The Keg in the lobby was a big plus. Didn’t need to leave the lodge to eat, had dinner and breakfast there, which was amazing food and service!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Staff was very helpful and polite.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. We enjoyed a really nice dinner at the Keg on site.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jenai Lamour Forever Mckenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the staff were amazing. Definitely a recommend if you want to stay in Banff for a week like I did!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Loved everything about it. Breakfast was just ok for the price, definitely better options nearby but it was convenient
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Walks with Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had garbage on the floor. Beer caps and paper
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

steve

Free coffee in the lobby
Stayed 1 night in Apr 2026
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great room!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was ready and clean upon arrival. Front office staff was friendly and helpful. They helped hold my skis for me when the airline delivered them to the hotel due to an airline delay in the skis arriving. The room was made up daily and cleaning staff was friendly and thorough. The hot pools were nice but the jets weren’t working which would have been nicer. I received a $15 Canadian food credit daily that was able to be used at various restaurants including the in house restaurant, The Keg, which was amazing.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run hotel. Staff very responsive. Clean. Would stay again
Stayed 6 nights in Apr 2026
Verified

8/10 Good

James Robert

Liked: Staff & service, property conditions & facilities
The restaurant was great, the staff and service were great, the property is starting to get a little worn. Still a great stay
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2026