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Banff Caribou Lodge and Spa

3.5 star property
3.5-star spa hotel near Tunnel Mountain

Choose dates to view prices

Photo gallery for Banff Caribou Lodge and Spa

Property entrance
Restaurant
Corner Suite with Spa Bath | Room amenity
Corner Suite with Spa Bath | Living area
Indoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(103 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(15 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(68 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(43 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(42 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(83 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(66 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2

About the area

Banff

City center stay.A stay at this Uptown District hotel places you within 3 miles (5 km) of Tunnel Mountain and 6 miles (10 km) of Lake Minnewanka. Banff National Park and Sunshine Village are within 12 miles (20 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.2 km
  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬6 min walk
  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪Evelyn's Coffee Bar - ‬14 min walk

About this property

Banff Caribou Lodge and Spa

3.5-star spa hotel near Tunnel Mountain
Banff Caribou Lodge and Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This 3.5-star Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Front of property
Rundlestone Lodge
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 2,071 reviews
The price is CA $149
CA $166 total
includes taxes & fees
Apr 8 - Apr 9
Rundlestone Lodge

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

How close is Banff Caribou Lodge and Spa to the airport?

Banff Caribou Lodge and Spa is 84.2 mi (92-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Apr 6, 2026 start from CA $169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Banff Caribou Lodge and Spa have an airport shuttle?

Airport shuttle services are not available at Banff Caribou Lodge and Spa.

Does Banff Caribou Lodge and Spa offer free breakfast?

Free breakfast isn’t offered at Banff Caribou Lodge and Spa, but full breakfast is offered for a fee of between CAD 15.00 and 30.00 for adults, CAD 10.00 and 20.00 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Banff Caribou Lodge and Spa?

No, there is no casino at this hotel.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Banff Caribou Lodge and Spa?

This hotel offers free self parking.

Does Banff Caribou Lodge and Spa have a pool?

Banff Caribou Lodge and Spa does not have a pool.

Does Banff Caribou Lodge and Spa have a restaurant?

Yes, there is a restaurant on site.

Does Banff Caribou Lodge and Spa have a spa?

Pamper yourself with a day at Red Earth Spa, where you can enjoy massages, facials, and body treatments.

How close is Banff Caribou Lodge and Spa to downtown Banff?

Banff Caribou Lodge and Spa is 0.6 mi away from Banff.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1706 out of 3158 reviews
Rating 8 - Good. 820 out of 3158 reviews
Rating 6 - Okay. 422 out of 3158 reviews
Rating 4 - Poor. 133 out of 3158 reviews
Rating 2 - Terrible. 77 out of 3158 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Kayla Michele

Stayed 6 nights in Feb 2026

2/10 Terrible

Trevor, AIRDRIE

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Had to change rooms twice. Chlorine level in pool was excessively high it was so bad your eyes would burn and you could taste the chlorine . Staff refused to help. First room had window frozen open. Front desk staff didn’t want to assist and tried to use the excuse of too many bathers. It was bad enough they had to close the pool. Staff is dishonest and I wouldn’t recommend anyone stay there till they fix their issues. Asked for a manager and no one would connect with us. More to say but will leave it at that for now
Stayed 2 nights in Dec 2025

4/10 Poor

Colin

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great. The hotel is way overdue general maintenance - new paint, new carpet, repairs, etc. The keycard system needs upgrading. The new Keg restaurant was nice, but the whole building is run down and needs serious upkeep.
Stayed 3 nights in Dec 2025

8/10 Good

Ayla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, but busy
Stayed 1 night in Dec 2025

10/10 Excellent

Yeyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The tub was clean and washed after use
Stayed 3 nights in Dec 2025

8/10 Good

Amy Yee Chi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for the ski bus and transportation. Ski lockers available. Room service. Helpful staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel !
Stayed 2 nights in Dec 2025

6/10 Okay

Ed

Stayed 1 night in Dec 2025

8/10 Good

Michelle Cardoso Pereira

Liked: Cleanliness, amenities, property conditions & facilities
Good stay… Hotel was a little old but nice environment and staff.
Stayed 7 nights in Dec 2025

6/10 Okay

Colleen

Stayed 1 night in Dec 2025

10/10 Excellent

Geunwoo

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

2/10 Terrible

Adalia

Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
She was very cold and didn’t seem to want to answer our questions. It is a busy hotel so I understand but a little bit of a friendly face would be nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Wanran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town, good vibes
Stayed 1 night in Dec 2025

10/10 Excellent

Susmi, Calgary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We always love staying there, cozy, excellent location, and everything you need :)
Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We had an excellent experience. For an older hotel, the Banff Caribou is still in excellent condition . Rooms were clean, nice and very quiet. Staff were friendly and extremely welcoming and accommodating. The meals that we ate at the Keg restaurant were superb, from the breakfast buffet to our family Christmas dinner. Overall, A+ experience. We will stay there again.
Stayed 3 nights in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Dec 2025

8/10 Good

Aimee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean but dated. The front desk staff could use a little more customer service training as the girl we dealt with wasn’t very helpful or friendly. Overall though, good stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, this includes the service at the Keg. Front desk went above and beyond and ensured out visit was great.
Stayed 1 night in Dec 2025

8/10 Good

Ariana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service by the staff here. The place was clean and had no problems whatsoever with our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Humaira

Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and quiet room.
Stayed 1 night in Dec 2025

10/10 Excellent

SERGEI

Stayed 2 nights in Dec 2025

10/10 Excellent

kristian

Stayed 1 night in Dec 2025

8/10 Good

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location! Close enough to walk downtown but far enough away from the noise when you’re looking for peace and quiet. Staff were pleasant, lobby was very homey with the fireplace. Rooms were a bit dated but comfortable. Great value for the money. Would definitely stay again.
Stayed 4 nights in Dec 2025