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Banff Caribou Lodge and Spa

3.5 star property
Spa hotel near Tunnel Mountain

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Photo gallery for Banff Caribou Lodge and Spa

Exterior
Lobby
Indoor spa tub
Lobby sitting area
Superior Room, 1 King Bed, Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(99 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(65 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(42 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(40 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(78 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(64 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2

About the area

Banff

City center stay.A stay at this Uptown District hotel places you within 3 miles (5 km) of Tunnel Mountain and 6 miles (10 km) of Lake Minnewanka. Banff National Park and Sunshine Village are within 12 miles (20 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.2 km
  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬6 min walk
  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪Evelyn's Coffee Bar - ‬14 min walk

About this property

Banff Caribou Lodge and Spa

Spa hotel near Tunnel Mountain
Banff Caribou Lodge and Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Front of property
Rundlestone Lodge
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 2,018 reviews
The price is CA $149
CA $166 total
includes taxes & fees
Feb 10 - Feb 11
Rundlestone Lodge

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1657 out of 3057 reviews
Rating 8 - Good. 787 out of 3057 reviews
Rating 6 - Okay. 402 out of 3057 reviews
Rating 4 - Poor. 132 out of 3057 reviews
Rating 2 - Terrible. 79 out of 3057 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Trevor, AIRDRIE

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Had to change rooms twice. Chlorine level in pool was excessively high it was so bad your eyes would burn and you could taste the chlorine . Staff refused to help. First room had window frozen open. Front desk staff didn’t want to assist and tried to use the excuse of too many bathers. It was bad enough they had to close the pool. Staff is dishonest and I wouldn’t recommend anyone stay there till they fix their issues. Asked for a manager and no one would connect with us. More to say but will leave it at that for now
Stayed 2 nights in Dec 2025

6/10 Okay

Melvin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Coffee pot didnt work , but was able to get one to the room . Parking is at a premium. If you find one dont move .
Stayed 2 nights in Nov 2025

10/10 Excellent

Landyn

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 4 nights in Oct 2025

8/10 Good

Jessica, San Diego

Stayed 1 night in Nov 2025

10/10 Excellent

ENRICO, calagry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Trevor

Stayed 1 night in Oct 2025

10/10 Excellent

joseph

Stayed 2 nights in Oct 2025

6/10 Okay

ellen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff efficient. Room clean. The room i stayed in was down the hall from the hot pool. The smell of chlorine made my eye very watery. Parking was not available, had to park 4 blocks away. A little disappointed.
Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
The room is great. The staff seem pretty nice.
Stayed 1 night in Nov 2025

10/10 Excellent

nicola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was good, rooms were good. Parking can get busy so come early
Stayed 1 night in Nov 2025

8/10 Good

Mylene

Travelled with partner
Liked: Cleanliness, staff & service
Our stay at the hotel was overall great! The place is clean and well-maintained, and the staff are polite and very helpful. We were assigned a room on the first floor, conveniently located just in front of the hot pool and spa. However, we noticed a strong smell of chlorine inside our room, likely coming from the pool area. Room service is complimentary when ordering from The Keg, which was a nice bonus. The only downside is that the hotel is quite far from downtown and nearby restaurants, so getting around might require a bit of planning. Despite that, we really enjoyed our stay — a great hotel with excellent service and cleanliness!
Stayed 2 nights in Nov 2025

10/10 Excellent

Meriem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out standing
Stayed 1 night in Nov 2025

10/10 Excellent

Kent

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Nov 2025

8/10 Good

Sandy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in staff awesome,
Stayed 1 night in Nov 2025

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Friendly staff. Very close to public transit. Free bus pass during my stay courtesy of the hotel.
Stayed 4 nights in Nov 2025

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities
Recently stayed here on a Saturday night. Booked here as free parking included and the keg restaurant was on site. Check in went ok. Keep in mind the parking is free, but parkade was small and limited stalls. Many couldn’t park here as it filled fast and early. We got the last stall at 5:30 pm. Planned to eat at the keg for supper. Got a message that the bar wasn’t going to be open due to Reno’s. They said cans were an option. No thanks. We went and found another great restaurant. We also booked here for the spa and free hot pool. Spa was super expensive and sold out early. Went to use the hot pool. No towels available for guests, even though it says to not bring room towels down. Trying to find a staff member or phone to call for towels was none existent. Many had to leave soaking wet. Room was quiet and the whole hotel smelled of wood burning, which is nice smell to me. Overall not bad, just be careful during high times as they may not have staff to stay ahead of things.
Stayed 1 night in Nov 2025

8/10 Good

Yong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good but the VIP benefits ($15/day) are not useful since the onsite restaurant is kind of expensive so you will end up spending much more.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk staff were very helpful :) Our room was very clean beds were comfy. Hot tub was great but the jets were out of service. Free underground parking a plus and also provided free bus passes. It’s a bit of a walk downtown but doable. Definitely will stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, hot tub is always great and one reason we book here. Front desk great and helpful. Love how we get a free bus pass for three days
Stayed 2 nights in Nov 2025

10/10 Excellent

Naomi De Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!!!
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Travelled with family and small children
Great price at a good location to be able to walk to the main shops
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, staff were very courteous and helpful. They provided bus passes to my husband and myself during our stay as the hotel is a 10 minute walk from downtown. We enjoyed a lovely room that provided a beautiful view of the mountains. It is a hotel that we would stay at again.
Stayed 1 night in Nov 2025

10/10 Excellent

Kaori

Clean room was great. Their pools were closed but they had other
Stayed 1 night in Nov 2025