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4.1 out of 5

"The hotel was really cute. The room was satisfactory. There is no air conditioning in any of the rooms. So it’s quite warm in the summer time. They br ... " More

By a verified traveller on Sun 02 Aug 2020

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Hotel Description

3.5-star spa hotel near Banff Lake Louise Tourism Bureau

City center stay

At this Banff hotel, you'll be within half a mile (1 km) of Banff Lake Louise Tourism Bureau and 3 miles (5 km) of Cave and Basin National Historic Site. Tunnel Mountain and Banff Springs Golf Club are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a spa tub, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. A lobby fireplace, a computer station, and dry cleaning are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 190 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, premium bedding, and free local calls.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$99* Per night/room 1 Nov. - 2 Nov.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Corner Suite with Spa Bath

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Banff Caribou Lodge and Spa ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Banff Caribou Lodge and Spa

Everyone (5) Couples (1) Family (3)
4 out of 5
The hotel was really cute. The room was satisfactory. There is no air conditioning in any of the rooms. So it’s quite warm in the summer time. They brought us a fan to try to cool It down but it wasn’t enough. Clean hotel excellent and prompt concierge. We couldn’t use the pools due to COVID so make sure you see if it’s available if this is the specific reason you want this hotel. Other wise thumbs up!

Posted by on 2 Aug. 2020

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3 out of 5
Very nice appearance and great location, room was basic with an ok view of the side street, but it was hot with no a/c.

Posted by , from Fort Chipewyan, AB on 1 Aug. 2020

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5 out of 5

Posted by on 13 Jun. 2020

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5 out of 5

Posted by on 21 Feb. 2020

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4 out of 5

Posted by on 13 Feb. 2019

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4 out of 5

Posted by on 9 Dec. 2018

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5 out of 5

Posted by on 24 Sep. 2019

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3 out of 5
Le lit était inconfortable, pas d’air climatisé aussi, on avait réservé un chambre avec un balcon, quand on est arrivé ils ont dit qu’ils étaient complets et on ne pouvait pas changer de chambre.

Posted by , from Edmonton, AB on 12 Sep. 2020

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About the Banff Caribou Lodge and Spa

Location 521 Banff Ave, Banff, AB T1L 1H8

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A spa tub, spa services, and tour/ticket assistance are also featured at the business-friendly Banff Caribou Lodge and Spa. This 3.5-star Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq m of conference space
  • Built in 1993
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Calgary Intl. Airport (YYC) (135.5 km / 84.2 mi)
  • Train station: Banff Station (1.5 km / 0.9 mi)

Room Amenities

Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Banff Caribou Lodge and Spa has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Number of treatment rooms 6
  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15.00 and CAD 30.00 for adults, CAD 10.00 and CAD 20.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff Caribou
  • Banff Caribou Lodge
  • Caribou Banff
  • Caribou Banff Lodge
  • Caribou Lodge
  • Caribou Lodge Banff
  • Banff Caribou Hotel Banff
  • Banff Caribou Lodge And Spa
  • Banff Caribou Lodge Spa
  • Banff Caribou And Spa Banff
  • Banff Caribou Lodge and Spa Hotel
  • Banff Caribou Lodge and Spa Banff
  • Banff Caribou Lodge and Spa Hotel Banff
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.