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Hotel Description

Family-friendly 4-star resort near Banff Gondola

On riverwalk

You'll find Banff Gondola and Upper Hot Springs within 2 miles (3 km) of this Banff resort. Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau are also within 2 miles (3 km).

18-hole golf course

This eco-friendly resort features a golf course, a full-service spa, and 7 restaurants. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the 3 outdoor tennis courts and perks like free WiFi.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 764 guestrooms also offer WiFi and 24-hour room service. Flat-screen TVs, premium bedding, and free newspapers are also available.

Fairmont Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$519* Per night/room 12 Jun. - 13 Jun.

Deluxe Queen Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairmont View Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Gold King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Gold View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Banff Springs ratings based on 38 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Banff Springs

Everyone (5) Family (2)
4 out of 5

Castle in the mountains

Pros: Close restaurants, Quiet, president club
Cons: No free Internet
This was my first time staying at the Banff Springs and it was a great experience. The concierge was extremely helpful in planning activities. I proposed to my girlfriend on this trip and the hotel was key for helping to plan out the details. I highly recommend signing up for the Presidents Club. It's free to sign up and it gives you priority check-in and Free Wireless internet. We were given a complimentary upgrade to a deluxe suite and a bottle of champagne was in our room on arrival. If you get the chance to stay here it is an experience and something everyone should do at least once.

Posted by , from Edmonton on 4 May 2012

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Comment from Hotel Management

11 Oct. 2014 by Angela

Thank you for visiting The Fairmont Banff Springs. We are so pleased to know you enjoyed it very much, so perhaps you will come see us again!

5 out of 5

A realy castle!!! An amazing experience!

Pros: Close restaurants, Quiet, gold floor - free internet and breakfast, service
Staying at the Fairmont Banff Springs is an experience on its own. This unique hotel is often called The Castle of the Rockies and it is easy to understand why. Plus the service is amazing all through the hotel (valet, restaurants, front desk, etc). Perfect location in the mountain with stunning views, only a 20 minute walk (or short drive) from downtown Banff. The Banff Springs is historic hotel, it means: a lot of cachet (stunning lobby and shopping galleries) but it also means that not all rooms are alike (some smaller, some larger; etc). Make sure you plan time to explore the hotel and the grounds around it. The hotel also offers a great gym, a pool and a renowned spa. The restaurants of the hotel are also to recommend (including room delivery, I have tried a few things myself). If you like Sushi, Samurai is the best! Insider’s tip: if you can afford it I would totally recommend booking Fairmont Gold; it is a few more dollars but it includes a lot more: very personalize service, private check-in, access to the lounge on 5th floor with fantastic views (free breakfast, appetizers, and honor bar), free internet…. I hope you enjoy your stay as much as I enjoyed mine!

Posted by , from Vancouver on 1 Apr. 2012

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4 out of 5

It is the Banff Springs, after all.

Pros: Quiet
Cons: poor trim and crown finishing, large parking fee, not all rooms have view
3 of us, my wife and I and our 1 year old. We wanted a room with a view and needed a crib. Our first room had a little view of the valley, 2 queen beds and they brought a crib to the room. No king bed, we were told, they only had the 2 x queen bed room. It was a room in the old part of the hotel, but it must have been a million degrees. After 15 minutes of trying to sort the thermostat, a couple maintenance guys knocked on the door and informed us they needed to fix the heat/air con unit and were going to return with tools and ladders. I told them to wait while we change rooms. It is the Banff Springs, after all, and when I'm paying premium prices, I want perfection. I want to look at the valley and check out the hotel, not watch a maintenance guy do anything. We got a new room, a king with the window facing a concrete wall. I found the room very clean, nicely appointed and quite enjoyable. It had wood paneling and crown, but finishing short cuts were all over the place, such as joints in the middle of window trim instead of just one piece of wood, and no caulking in some obvious areas, which shows a rush job and inexperience. Not that I really care, but it is the Banff Springs, after all and I expected perfection. The restaurants were awesome and staff were awesome, and hotel feel was awesome. The only complaint was with our room situation mentioned above. That and the large parking fee is a bit cheesy.

Posted by on 5 Oct. 2011

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5 out of 5

This was the most awesome place I have EVER stayed!!!

Pros: Quiet, staff are amazing, ombiance incredible
The hotel is amazing and picturesque. The room was incredible and we were given a complimentary upgrade and allowed to check in 3 hours early. Every staff member from the front desk to the wait staff to the maids were friendly and so accomodating! It was absolutely the best holiday ever in the most beautiful setting.

Posted by , from Vernon, British Columbia on 5 Oct. 2011

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4 out of 5
Loved the hotel! Too many renovations at once and the sheets were stained with blood.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by -Fairmont Banff Springs

Thank you for taking the time to share your experience with us at the 'Castle in the Rockies'. We are disappointed to hear your stay at the Castle didn't hit the mark. Thank you again for providing this honest feedback and we hope the remainder of your time in Banff was truly magical. -Fairmont Banff Springs

5 out of 5

Posted by on 5 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by - Fairmont Banff Springs

Thank you for leaving a rating of your recent experience and taking the time to post it. We hope you can join us again soon! - Fairmont Banff Springs

4 out of 5
The property it self was gorgeous the castle was stunning our room was a little small but other than that simply stunning

Posted by on 7 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by Fairmont Banff Springs

Thank you for kindly taking the time to leave a review of your recent stay at the ‘Castle in the Rockies’. We believe William Cornelius Van Horne said it best, “Since we can’t export the scenery, we’ll have to import the tourists” and thanks to his vision we have been fortunate enough to share this spectacular castle with guests since 1888! Thank you again for your honest feedback as it is valuable for our teams! We hope to welcome you back again soon! – Fairmont Banff Springs

5 out of 5

Posted by on 7 Aug. 2019

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Comment from Hotel Management

8 Aug. 2019 by Fairmont Banff Springs

Thank you for leaving a rating of your recent experience and taking the time to post it. We hope you can join us again soon! - Fairmont Banff Springs

5 out of 5
All aspects of the hotel seee top notch. One of our finest hotel experiences.

Posted by , from Commack , NY on 18 Sep. 2018

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Comment from Hotel Management

19 Sep. 2018 by Fairmont Banff Springs

Thank you for the review and taking the time to post it, we truly appreciate it and hope you had a wonderful visit.

5 out of 5

Great location. Great hotel with long history.

I will definitely stay here again. Gorgeous view of the mountains and golf course along the river. Friendly staff members. Great food. Couldn't get a room at the Fairmont Lake Louise but this hotel was a great alternative.

Posted by , from NJ on 11 Sep. 2016

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Comment from Hotel Management

12 Sep. 2016 by Fairmont Banff Springs

Thank you for taking the time to post a review on your time here. We really appreciate the kind comments about our staff, this is something we will be sure to pass along. We hope you had a great time in Banff and we hope to see you again soon. -Fairmont Banff Springs

About the Fairmont Banff Springs

Location 405 Spray Ave, Banff, AB T1L1J4

Property Features

Fairmont Banff Springs offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet. You'll find a business center on site. There are 22 meeting rooms available. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Fairmont Banff Springs. A roundtrip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee. This 4-star Banff resort is smoke free.

  • 764 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 3 bars or lounges
  • Coffee shop
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Calgary, AB (YYC-Calgary Intl.) (139.6 km / 86.7 mi)
  • Train station: Banff Station (2.5 km / 1.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairmont Banff Springs offers 764 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 34-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Vermillion Room - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

1888 Chop House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Waldhaus Restaurant - Overlooking the golf course, this restaurant specializes in German cuisine and serves dinner only. Open daily.

Castello Ristorante - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Thalassotherapy treatments
  • Number of hot springs - 1
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per accommodation, per day
  • Maximum 2 per room

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 55.59 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 34 for adults and CAD 17 for children (approximately)
  • Fee for in-room wireless Internet: CAD 10.5 per day (rates may vary)
  • Self parking fee: CAD 29 per day
  • Valet parking fee: CAD 43 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff Fairmont
  • Banff Fairmont Springs
  • Banff Springs
  • Banff Springs Fairmont
  • Fairmont Banff Springs
  • The Fairmont Banff Springs Hotel
  • Fairmont Springs Banff
  • The Fairmont Banff Springs
  • Fairmont Springs Hotel Banff
  • Springs Banff
  • Fairmont Banff Hotel
  • Fairmont Banff Springs Hotel
  • Fairmont Hotel Banff
  • The Fairmont Banff Springs Banff
  • The Fairmont Banff Springs Hotel Banff
  • Fairmont Banff Springs Resort
  • Fairmont Banff Springs Banff
  • Fairmont Banff Springs Resort
  • Fairmont Banff Springs Resort Banff

You should know

  • Pool access available from 6 AM to 11 PM.
  • Hot springs access available from 8:30 AM to 7:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.