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Mount Royal Hotel

3.0 star property
3-star ski hotel near Upper Hot Springs

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Executive lounge
Lobby sitting area
Lunch, dinner, brunch served; American cuisine
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬

Room options

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.6 out of 10
Excellent
(139 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Heritage Two Queen Room

Bathroom

Heritage Two Queen Room

  • Sleeps 4

Heritage King Room

  • Sleeps 2

View all photos for Centennial Two Queen Room With View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Two Queen Room With View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.2 out of 10
Wonderful
(62 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, iron/ironing board

Junior Suite

  • Sleeps 4

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room

  • Sleeps 4

View all photos for Room with Two Queen Beds

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room with Two Queen Beds

  • Sleeps 4

Centennial King Room

  • Sleeps 2

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(145 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Banff

Mountain retreat .At this Downtown District hotel, you'll be well placed to visit Banff Lake Louise Tourism Bureau and Banff National Park Information Centre, both within a 5-minute walk. Canada House Gallery and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Central Park - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff National Park Information Centre - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 8 min walk - 0.7 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬2 min walk
  • ‪Evelyn's Coffee Bar - ‬2 min walk

About this property

Mount Royal Hotel

3-star ski hotel near Upper Hot Springs
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 3 levels
  • Built in 1908
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 20 to 30 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 for adults, and CAD 15 to 20 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 899 out of 1382 reviews
Rating 8 - Good. 307 out of 1382 reviews
Rating 6 - Okay. 108 out of 1382 reviews
Rating 4 - Poor. 41 out of 1382 reviews
Rating 2 - Terrible. 27 out of 1382 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kari

Nice clean rooms, friendly staff, hot tubs were great
Stayed 2 nights in Jan 2026

8/10 Good

Ines

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, hotel is quiet, only reason why it’s not 5 stars is because there was so conditioner in the shower.
Stayed 4 nights in Jan 2026

10/10 Excellent

Moustafa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location with very friendly staff so clean good choice
Stayed 5 nights in Jan 2026

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Perfect location. Walking distance from everywhere. Nice espresso coffee in the rooms. Roof top hit tubs/lounge super cute. Great views. Brazen is an excellent restaurant in the lobby.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy which is nice for downtown banff, and we were immediately upgraded to a room with a view
Stayed 1 night in Jan 2026

8/10 Good

Alfred M

Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Our stay was great! Clean and modern room. The staff was very friendly and helpful. The rooftop hot tub area was small but nice with great views! There's a great restaurant on site and you can't beat the location.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The desk staff were friendly and helpful. The hardest thing was finding parking as we got there early to secure a spot. Our room was quiet and comfortable but getting our suitcases to the room difficult as we had to o navigate stairs. Otherwise recommend staying there.
Stayed 1 night in Jan 2026

6/10 Okay

Nick

Stayed 1 night in Jan 2026

10/10 Excellent

Sebastian

Stayed 1 night in Jan 2026

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel , staff , amenities were amazing we could not fault the hotel . It was unfortunate that the people in the room above our room did not have respect for their fellow guests , banging around at 3.30 am , to the point my husband was going to wake me to drive home , it ruined such a great hotel .
Stayed 2 nights in Jan 2026

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is in the center of everything. Love the theming. Staff is fantastic and friendly.
Stayed 6 nights in Dec 2025

8/10 Good

Jeff

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location for wandering around Banff. Rooms are fresh and modern.
Stayed 2 nights in Dec 2025

10/10 Excellent

STEVEN P.

Stayed 1 night in Dec 2025

10/10 Excellent

Ariane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely staff, clean room, perfect location
Stayed 2 nights in Dec 2025

4/10 Poor

Steve

Travelled with partner
Disliked: Amenities
Room was small. TV was in a weird location.
Stayed 2 nights in Dec 2025

8/10 Good

Xiaoli

Stayed 4 nights in Dec 2025

10/10 Excellent

Christine

Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff. Great location and the rooftop hot tubs are great.
Stayed 1 night in Dec 2025

10/10 Excellent

Alexander

Stayed 1 night in Dec 2025

10/10 Excellent

kimberlee

Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and super cute! Had a perfect little tea selection in the room, and the front staff was friendly! Thank you very much!!
Stayed 2 nights in Dec 2025

10/10 Excellent

kyung hwa

Stayed 1 night in Dec 2025

10/10 Excellent

Shqiponja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very nice location friendly staff
Stayed 2 nights in Dec 2025