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Mount Royal Hotel

3-star property
138 Banff Avenue, Banff, AB 1-855-887-0424
4.9 out of 5
Exceptional!
See all 8 travelocity Reviews

"Easy access to Banff downtown. Complimentary parking. Courteous and helpful front desk staff. " More

By a verified traveller on Thu 28 Sep 2023

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Hotel Description

3-star ski hotel near Banff Lake Louise Tourism Bureau

Mountain retreat

At this Downtown District hotel, you'll be well placed to visit Banff Lake Louise Tourism Bureau and Banff National Park Information Centre, both within a 5-minute walk. Canada House Gallery and Banff Legacy Trail are also within half a mile (1 km).

Restaurant, bar/lounge

This smoke-free hotel features 2 spa tubs, a restaurant, and a bar/lounge. Enjoy the ski shuttle and onsite ski storage. Enjoy the a rooftop terrace and perks like free WiFi.

Room (Heritage)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $149* Per night/room 1 May - 2 May

Centennial Room (1 King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Centennial Room (2 Queen)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room Selected at Check In

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Mount Royal Hotel ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mount Royal Hotel

Everyone (5) Couples (1) Family (2)
5 out of 5

Posted by , from calgary on 9 Sep. 2023

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Comment from Hotel Management

29 Sep. 2023 by Katie | Mount Royal Hotel

Thank you Mark for taking the time to leave us your review, we really appreciate it.

5 out of 5
The best

Posted by on 10 Feb. 2023

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Comment from Hotel Management

11 Feb. 2023 by Jack | Mount Royal Hotel

Hello Robert,Thank you so much for taking the time to leave us a review. We are so glad to hear that you enjoyed your stay. We hope to welcome you back again soon!Kind regards,

4 out of 5
The hotel was located in downtown Banff, which was close enough to walk to many restaurants. The hotel was clean, well maintained, and looked great on the inside an out.

Posted by on 23 Nov. 2021

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Comment from Hotel Management

24 Nov. 2021 by Nell | Mount Royal Hotel

Thank you for leaving us a great review Nathaniel, we appreciate it! We are happy to know you enjoyed your stay with us. We are looking forward to welcome you again in the future! Best regards,

5 out of 5
Easy access to Banff downtown. Complimentary parking. Courteous and helpful front desk staff.

Posted by , from Easley on 28 Sep. 2023

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Comment from Hotel Management

28 Sep. 2023 by Kali | Mount Royal Hotel

Hello Raymond! Thank you for taking the time to leave a review. I am very happy to hear you enjoyed our location as well as our service, which is always lovely to hear. Hopefully we can see you back the next time you visit Banff National Park!

5 out of 5

Posted by on 10 Aug. 2023

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Comment from Hotel Management

30 Aug. 2023 by Katie | Mount Royal Hotel

Thank you Ann for taking the time to leave us a review, we really appreciate it.

5 out of 5

Posted by on 26 May 2023

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Comment from Hotel Management

28 May 2023 by Katie | Mount Royal Hotel

Thank you Mirko for leaving a review!

5 out of 5

Posted by , from Camarillo on 29 Mar. 2023

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Comment from Hotel Management

19 Apr. 2023 by Katie | Mount Royal Hotel

Thank you Tierney for taking the time to leave us your review!

5 out of 5
Absolutely gorgeous view of Cascade Mountain from our room. Very clean, modern and bright room. Central location. Friendly staff. Bonus: the waffle cone smell from Cows downstairs. Will definitely book this hotel again next time.

Posted by on 22 Jul. 2022

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Comment from Hotel Management

23 Jul. 2022 by Katie | Mount Royal Hotel

Thank you Tiffany, we appreciate the time you took to write down your review. We are so glad that you had such a great experience with us during your stay, we hope the next stay is as perfect as the first one!

About the Mount Royal Hotel

Location 138 Banff Avenue, Banff, AB T1L 1A7

Property Features

Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Banff hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 3 levels
  • Built in 1908
  • Terrace on the roof
  • Ski equipment storage
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Banff Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle and ski shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

Brazen - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

The Cascade Lounge - Onsite bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mount Royal Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-out is available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17–22 for adults, and CAD 10–10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mount Royal
  • Mount Royal Banff
  • Mount Royal Hotel
  • Mount Royal Hotel Banff
  • Royal Mount Hotel
  • Mount Royal Hotel Hotel
  • Mount Royal Hotel Banff
  • Mount Royal Hotel Hotel Banff
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.