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Mount Royal Hotel

3.0 star property
3-star ski hotel near Upper Hot Springs

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Outdoor spa tub
Executive lounge
Lunch, dinner, brunch served; American cuisine
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Central Park
    ‪3 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬

Room options

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.6 out of 10
Excellent
(135 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Heritage Two Queen Room

Bathroom

Heritage Two Queen Room

  • Sleeps 4

Heritage King Room

  • Sleeps 2

View all photos for Centennial Two Queen Room With View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Two Queen Room With View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.2 out of 10
Wonderful
(61 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, iron/ironing board

Junior Suite

  • Sleeps 4

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room

  • Sleeps 4

Centennial King Room

  • Sleeps 2

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(139 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Banff

Mountain retreat .At this Downtown District hotel, you'll be well placed to visit Banff Lake Louise Tourism Bureau and Banff National Park Information Centre, both within a 5-minute walk. Canada House Gallery and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Central Park - 3 min walk - 0.3 km
  • Whyte Museum of the Canadian Rockies - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff National Park Information Centre - 5 min walk - 0.4 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Evelyn's Coffee Bar - ‬2 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬2 min walk

About this property

Mount Royal Hotel

3-star ski hotel near Upper Hot Springs
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 3 levels
  • Built in 1908
  • Terrace on the roof
  • Ski equipment storage
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

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The price is CA $179
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 880 out of 1364 reviews
Rating 8 - Good. 311 out of 1364 reviews
Rating 6 - Okay. 105 out of 1364 reviews
Rating 4 - Poor. 42 out of 1364 reviews
Rating 2 - Terrible. 26 out of 1364 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Dipan, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, even though parking is a challenge if you dont get hotel parkin which isnt guaranteed. We walked during our trip as we didnt want to lose our parking spot and we got the last one available. Rest of the stay was fantastic, well almost except the shower started flooding and the second day the water just got stalled. But the service staff was quick to fix it. So kudos to it. The location cant better. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Oct 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Nov 2025

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great Sad the roof top hot tubs were down for maintenance the second night of our stay. Excellent service
Stayed 2 nights in Nov 2025

10/10 Excellent

Adashem

Stayed 1 night in Nov 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the Mount Royal Hotel in Banff. The location is absolutely outstanding — truly couldn’t ask for better. It’s right in the heart of Banff and within walking distance to everything, which made exploring super easy and convenient. The rooms were clean, comfortable, and well-maintained, and I really loved the rooftop jacuzzi. The only downside was that the upstairs area was closed for maintenance and one of the jacuzzi's was under service When you choose a hotel partly for amenities like this, it’s a bit disappointing when they’re not accessible. Overall, it’s a really nice hotel with a perfect location, and I would definitely stay here again. The closures are the only reason I’m giving 4 stars instead of 5.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
All great
Stayed 1 night in Nov 2025

10/10 Excellent

Priti

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Clean spacious comfortable room. Great location
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic stay, clean room and comfortable. Only issue was one of the hot tubs was down for maintenance but the other one was working perfectly and not many people using when we were. We would definitely stay there again.
Stayed 2 nights in Nov 2025

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hot tub closed and not working. As it was the highlight of their ad in expedia. No compensation or discount was offered with less service given
Stayed 1 night in Nov 2025

10/10 Excellent

James, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel all in all
Stayed 1 night in Nov 2025

10/10 Excellent

Sydney

Liked: Cleanliness, property conditions & facilities
We want to recognize one of your staff. Unfortunately, we did not get she name but she was working on Saturday, Nov 22nd during our checkin around 2pm. I believe an Australian accent. She was absolutely wonderful to us, checked us in early and gave a complimentary upgrade for our wedding anniversary. She made our trip! We appreciate everything she did for us and will be coming back because of our experience with her. So kind and professional. You have an awesome employee that deserves all the recognition. We hope this finds it way back to her!
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean room Love the mountain view
Stayed 2 nights in Nov 2025

4/10 Poor

Carol

We specifically chose this hotel because it has a rooftop hot tub. (2). We were sent a message that one of them was closed. We called the hotel as well prior and were told the hot tub was working. When we arrived both are closed and our plans for relaxing did not happen. Very disappointed to take a day off for a getaway that did not go as planned. Staff were great and apologetic.
Stayed 1 night in Nov 2025

10/10 Excellent

Zain Hasin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was A1 Happy to accommodate here whenever in Banff, especially off peak in Nov with excellent prices offered
Stayed 1 night in Nov 2025

10/10 Excellent

Annika

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel. Clean. Great location. Helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room we stayed in was immaculately clean and maintained daily. The staff were highly knowledgeable and candid about the area’s attractions and recommendations. The rooftop hot tub offered an exceptional view and provided a relaxing way to conclude a long day of shopping. Looking forward to our stay in the near future.
Stayed 4 nights in Nov 2025

10/10 Excellent

michael

Stayed 1 night in Nov 2025

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless, the staff were accommodating, friendly and supportive. The view of the mountain from our room was exceptional. Thank you..
Stayed 2 nights in Nov 2025

10/10 Excellent

ROBERT, Clarksburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular place to stay, close to everything very friendly staff and nice clean rooms.
Stayed 1 night in Nov 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderfully comfortable bed and linen and friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leanne

Location is perfect Room and hotel very clean
Stayed 1 night in Nov 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a nice stay , the room was very large and quiet and the linens etc were clean. The staff were courteous and friendly. The hot tub - which we really looked forward to- was not very warm and it had quite a bit of brown scum on the walls like it had not been cleaned in a while. We did mention both issues to a staff member but unfortunately did not get a chance to try the hot tub again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Nov 2025