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Mount Royal Hotel

3.0 star property
3-star ski hotel near Upper Hot Springs

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Executive lounge
Lobby sitting area
Lunch, dinner, brunch served; American cuisine
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬

Room options

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.6 out of 10
Excellent
(131 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Heritage Two Queen Room

Bathroom

Heritage Two Queen Room

  • Sleeps 4

Heritage King Room

  • Sleeps 2

View all photos for Centennial Two Queen Room With View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Two Queen Room With View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.2 out of 10
Wonderful
(59 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, iron/ironing board

Junior Suite

  • Sleeps 4

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room

  • Sleeps 4

Room With Two Queen Beds

  • Sleeps 4

Centennial King Room

  • Sleeps 2

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(134 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the area

Banff

Mountain retreat .With a stay at this Downtown District hotel, you'll be steps from Canada House Gallery and Banff Legacy Trail. Canadian Ski Museum West and Banff Lake Louise Tourism Bureau are also within half a mile (1 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Central Park - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Minnewanka Loop / Lake Johnson - 3 min walk - 0.3 km
  • Banff National Park Information Centre - 5 min walk - 0.4 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬2 min walk
  • ‪Magpie & Stump Mexican Restaurant + Bar - ‬1 min walk

About this property

Mount Royal Hotel

3-star ski hotel near Upper Hot Springs
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 3 levels
  • Built in 1908
  • Terrace on the roof
  • Ski equipment storage
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Front of property - evening/night
Elk + Avenue Hotel
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  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,828 reviews
The price is CA $169
CA $190 total
includes taxes & fees
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Elk + Avenue Hotel

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 852 out of 1341 reviews
Rating 8 - Good. 316 out of 1341 reviews
Rating 6 - Okay. 107 out of 1341 reviews
Rating 4 - Poor. 40 out of 1341 reviews
Rating 2 - Terrible. 26 out of 1341 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Bri

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

BRIAN, ADA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! They even lent us bear spray for our hikes!
Stayed 4 nights in Sep 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect location! Close to everything! Room was excellent and loved the robes in every room. Elevator was dirty and they didn’t clean it all but other than that it was nice!
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall enjoyed the stay I only wish we could have a more favourable location as I had to manage luggage down stairs and we were a long distance away
Stayed 2 nights in Sep 2025

2/10 Terrible

SANJAY

Disliked: Cleanliness, staff & service

very bad experience

carpets stained. bathroom exhaust constantly on. pillows not suitable for sleeping. Room access terrible. had to drag bags down the steps. Very bad. will not recommend. rooms old and worn out.
Stayed 2 nights in Sep 2025

4/10 Poor

Jackie

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying right on main Street
Stayed 1 night in Aug 2025

10/10 Excellent

Zhaohui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, friendly staff, Mountain View’s.
Stayed 4 nights in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great location, close to everything and was able to walk everywhere. Really close to some great places to eat and shops. Also let you check out Bear Spray for free :)
Stayed 3 nights in Aug 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a few nights stay in Banff, bonus having the rooftop and hot tubs to relax in after a busy day sightseeeing. The Hotel has a lovely restaurant/menu; we just didn’t have enough time!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jared

Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Amy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower had gobs of hair on the wall. Told the front desk and asked them to have the shower cleaned while we were out during the day. Came back and shower still wasn’t clean. Air didn’t work. Ice machine near the room wasn’t working - had to walk to another section of the hotel to get ice. Reported the issues to the front desk at checkout and they could care less. Way to expensive of a hotel to have a dirty hot place to stay. Great location but they did nothing to take care of the issues.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dzeneta

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Aug 2025

10/10 Excellent

Venkatesh, Wake Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Daygen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property Location perfect on Banff Ave. Parking fantastic. Staff were incredibly helpful. We went to restaurant Brazen for happy hour. The food was delicious.
Stayed 1 night in Aug 2025

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is convenience and kindly, clean
Stayed 1 night in Aug 2025

10/10 Excellent

Sharla

Stayed 1 night in Aug 2025

10/10 Excellent

Daryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!!! Great staff and location
Stayed 1 night in Aug 2025

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, property conditions & facilities
Although older hotel is very clean and good location. Over $500 a night for room (which guessing due to summer season) but at that price one would expect to have at least some water in the room. How hotels can expect guests to drink out of bathroom taps is ridiculous at this sort of price range. Front desk staff were ok but fairly rushed and don’t ask how your stay was.
Stayed 1 night in Aug 2025

10/10 Excellent

Ispanji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located right at the center of the town. Parking is very easy. Most of Banff tour pickup location is also located right at the back of the hotel. You can easily hop on a shuttle from there. Recommended if you’re looking to stay at the town centre.
Stayed 2 nights in Aug 2025

2/10 Terrible

Shingo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked no clean.
Stayed 1 night in Aug 2025

8/10 Good

Rustin

The bathroom was a little small. The overall size was a little small, but other than that it was great.
Stayed 2 nights in Aug 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Room was nice but the tv on a stupid place Beside the bed on the wall can’t see it unless you sleep on the side of the bed very badly designed
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025