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4.7 out of 5

"We love this property. It is our 4th stay here. Staff is always friendly, rooms are clean, views are magnificent. The heated floors in the premium roo ... " More

By a verified traveller on Wed 05 Feb 2020

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Hotel Description

3.5-star romantic hotel near Banff National Park Information Centre

In Banff

You'll find Banff National Park Information Centre and Tunnel Mountain within 3 miles (5 km) of this hotel. Also, Cave and Basin National Historic Site is within 3 miles (5 km) and Banff Springs Golf Club is within 6 miles (10 km).

Business services

This hotel features a 24-hour fitness center, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, LCD TVs

The 108 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and room service. Premium bedding, coffee/tea makers, and hair dryers are also available.

Standard Room, 2 Queen Beds (Lodge)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$329* Per night/room 14 Jul. - 15 Jul.

Superior Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 1 King Bed with Sofa bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, Multiple Beds, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premier Room, 2 Queen Beds (Premier)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed (Premier)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Buffalo Mountain Lodge ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Buffalo Mountain Lodge

Everyone (2) Couples (4) Family (1)
4 out of 5
Property was well managed. Hiking trails close by and we were able to see Elk in a field next to the property. Main lodge was very rustic and comfortable. Dog friendly. Hot tub being under construction during our visit was the only draw back to the visit.

Posted by on 4 Oct. 2019

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Comment from Hotel Management

4 Oct. 2019 by Guest Relations

Greetings, Thank you for taking the time to let us know about your visit. We appreciate your business and can't wait to host you again soon! Especially once our hot tub is back up and running this month! Kindly, The CRMR Team

5 out of 5
We love this property. It is our 4th stay here. Staff is always friendly, rooms are clean, views are magnificent. The heated floors in the premium rooms are great! We have nothing bad to say about it.

Posted by on 5 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Guest Relations

Greetings, We are so delighted to hear that you had a memorable stay once again with us! Thank you for taking the time to let us know about your stay. We can't wait to host you again soon! Kindly, The CRMR Team

5 out of 5
Spectacular views now matter which direction you walked out of the room. Could not think of a better way to spend a 25 year anniversary. Exactly what we hoped it would be.

Posted by , from Red Oak, TX on 1 Nov. 2019

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Comment from Hotel Management

1 Nov. 2019 by Guest Relations

Greetings, Congratulations on your anniversary! We appreciate you choosing us for such a special event. Thank you for your kind review, and we can't wait to host you again soon! Kindly, The CRMR Team

4 out of 5

Posted by on 7 Aug. 2019

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Comment from Hotel Management

9 Aug. 2019 by The CRMR Team

Greetings, Thank you for your review. We appreciate your business and hope to see you again soon.

5 out of 5
Beautiful setting - friendly staff! The room accommodations are just what we were looking for.

Posted by on 6 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Caitlyn M, Guest Relations Team

Thank you for your generous star rating and your very kind words. We can't wait to host you again soon.

5 out of 5

Posted by on 26 Jun. 2019

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Comment from Hotel Management

27 Jun. 2019 by Caitlyn M, Guest Relations Team

Thank you for your generous star rating! We can't wait to host you again soon.

5 out of 5
The lodge was beautiful and the rooms were very clean. Was a little disappointed that the hot tub was under construction as it was -25 on the last 2 days we were there. The heat quit working in our room in the early morning of our last day there. It was minus 40-50 with windchill but luckily we had the fireplace that helped a lot. Overall, great place and will be coming back this summer. I have to say I have never met a nicer bunch of people as we did at the lodge. They go out of their way to make your stay enjoyable.

Posted by , from Adairsville, ga on 3 Mar. 2019

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Comment from Hotel Management

4 Mar. 2019 by Caitlyn M, Guest Relations Team

Greetings, Thank you for your kind words despite the hot tub being under repair. We are currently rebuilding it and hope to have it completed as soon as possible so we can offer you a perfectly seamless stay next time!

Property Features

Buffalo Mountain Lodge offers its guests a spa tub and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 3983 square feet (370 square meters) and includes a conference center. Multilingual staff, ski storage, and a picnic area are also featured at the eco-friendly Buffalo Mountain Lodge. Free self parking is available. This 3.5-star Banff hotel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • 8 buildings
  • 3983 sq ft of conference space
  • 370 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Calgary International Airport (YYC) (136.7 km / 84.9 mi)
  • Train station: Banff Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Buffalo Mountain Lodge offers 108 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Buffalo Mountain Lodge has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 20 and CAD 40 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buffalo Mountain Banff
  • Buffalo Mountain Lodge
  • Buffalo Mountain Lodge Banff
  • Buffalo Mountain Hotel Banff
  • Buffulo Mountain Lodge
  • Buffalo Mountain Lodge Hotel
  • Buffalo Mountain Lodge Banff
  • Buffalo Mountain Lodge Hotel Banff

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.