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Buffalo Mountain Lodge

3.5 star property
Hotel near Surprise Corner in Banff
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Photo gallery for Buffalo Mountain Lodge

Property grounds
Luxury Villa
Luxury Villa | Living area
Luxury Villa | Living area
Luxury Villa | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • 24/7 front desk
  • Gym

Explore the area

View in a map
700 Tunnel Mountain Road, Banff, AB, T1L 1B3
  • Banff National Park Information Centre
    ‪18 min walk‬
  • Tunnel Mountain
    ‪7 min drive‬
  • Banff Gondola
    ‪11 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed with Sofa bed, Kitchenette (Buffalo Suite)

Superior Suite, 1 King Bed with Sofa bed, Kitchenette (Buffalo Suite)

Superior Suite, 1 King Bed with Sofa bed, Kitchenette (Buffalo Suite)

8.4 out of 10
Very good
(26 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Lodge)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Lodge)

7.6 out of 10
Good
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Multiple Beds, Kitchenette (Buffalo Suite)

Superior Suite, Multiple Beds, Kitchenette (Buffalo Suite)

Superior Suite, Multiple Beds, Kitchenette (Buffalo Suite)

9.0 out of 10
Wonderful
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Premier Room, 1 King Bed (Premier)

Premier Room, 1 King Bed (Premier)

Premier Room, 1 King Bed (Premier)

9.0 out of 10
Wonderful
(26 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds (Premier)

Premier Room, 2 Queen Beds (Premier)

Premier Room, 2 Queen Beds (Premier)

8.6 out of 10
Excellent
(59 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 1 King Bed with Sofa bed, Kitchenette (Buffalo Suite)

Superior Studio Suite, 1 King Bed with Sofa bed, Kitchenette (Buffalo Suite)

Superior Studio Suite, 1 King Bed with Sofa bed, Kitchenette (Buffalo Suite)

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Banff

Tunnel Mountain District stay.With a stay at this Tunnel Mountain District hotel, you'll be within half a mile (1 km) of Surprise Corner and 2 miles (3 km) of Banff National Park Information Centre. Banff Legacy Trail and Tunnel Mountain are also within 3 miles (5 km).

What's nearby

  • Banff National Park Information Centre - 18 min walk - 1.5 km
  • Tunnel Mountain - 7 min drive - 1.4 km
  • Upper Hot Springs - 11 min drive - 6.1 km
  • Banff Gondola - 11 min drive - 6.5 km
  • Banff Springs Golf Club - 13 min drive - 5.4 km

Getting around

  • Banff Station - 5 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬11 min walk
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬4 min drive
  • ‪Farm & Fire - ‬4 min drive

About this property

Buffalo Mountain Lodge

Hotel near Surprise Corner in Banff
Buffalo Mountain Lodge offers its guests a hot tub and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 3983 square feet (370 square meters) and includes a conference center. A vending machine, multilingual staff, and ski storage are also featured at Buffalo Mountain Lodge. Free self parking is available.

This Banff hotel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • 8 buildings
  • 3983 sq ft of conference space
  • 370 sq m of conference space
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Buffalo Mountain Lodge offers 108 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available for a fee: CAD 20 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Ski storage

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 40 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Buffalo Mountain Banff
Buffalo Mountain Lodge
Buffalo Mountain Lodge Banff
Buffalo Mountain Hotel Banff
Buffulo Mountain Lodge
Buffalo Mountain Lodge Hotel
Buffalo Mountain Lodge Banff
Buffalo Mountain Lodge Hotel Banff

Buffalo Mountain Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 940 out of 1356 reviews
Rating 8 - Good. 254 out of 1356 reviews
Rating 6 - Okay. 103 out of 1356 reviews
Rating 4 - Poor. 30 out of 1356 reviews
Rating 2 - Terrible. 29 out of 1356 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Johnny

Stayed 2 nights in May 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was extremely dusty. Did complain and was assured that the room would be cleaned properly but that did not happen. You could write your name in the dust. I went through 5 different antihistamines just to tolerate the dust. I was fine when i was not in the room or reception but could not breathe in the night. This was also the noisiest hotel i have ever stayed in. There was a golf buggy that would roam around the site from early doors that sounded like a tractor and beeped relentlessly. Felt like we were staying on a construction site. Could hear everything from the room above from their snoring, showing, toliet duties to their elephant stomps across the room. And if all that wasnt enough, the train in Banff sounding off every few hours through the night would also jolt me awake. Had to ask to get coffee topped up and loo roll delivered. Housekeeping were awful. Floors were filthy. Towels were rarely replaced. Had to use the towels at the hot tub a few times because ours were wet and not replaced. It was very deceitful being advertised as a lodge with kitchenette... i assumed this would infur privacy but even that was not as advertised. The blinds were not completely covering the windows so passers by would regularly get a free peep show. Darent use the heating... that would blow dust into the room. Someone smoking outside the room would come inside. No extrator fan in kitchen. Would never stay here again. Positives: Prow was decent. Bear spray available to rent.
Stayed 11 nights in May 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely rustic resort. The room was clean and the beds were quite comfortable. The fireplace was setnup for us prior to arrival. There is a 4 piece bathroom, clothes closet sitting area Small desk and a small fridge. There is a gym and a lovely large in-ground hot tub.. the restaurant food was good but a bit pricey though the whole area is a bit priceway anyway..
Stayed 2 nights in May 2025

8/10 Good

Stefanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Be mindful of booking on the 2nd floor otherwise you might end up with people stomping over your head.. Hotel was good, nothing spectacular. Cleanliness could have been better (sink and counter had leftover dried toothpaste from previous guests). Beds were comfortable. They do send way too many emails and text messages though.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

10/10 Excellent

AZMEENA

Stayed 2 nights in May 2025

4/10 Poor

Anne-Marie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We’ve visited Banff many times, but this was sadly our most disappointing stay. We emailed the hotel 9 days in advance requesting early check-in and noting it was our 37th wedding anniversary — both were ignored. We watched from the adjacent restaurant as other guests checked in and received keys while we waited, feeling dismissed. No acknowledgment of our anniversary — not even a card. The room was fine but underwhelming, and the fireplace (a main feature) didn’t work. Without it, the room lacked any charm. Noise was a major issue — we heard every word from the room next door and every footstep above. Bathroom soap was a plain bar with no holder — just one of many small oversights. The Prow restaurant had little ambience and couldn’t accommodate dietary needs (lactose intolerance) — every pasta dish contained cream. The hotel felt sterile, more like a budget chain than a cozy Banff retreat. We were also wrongly charged $50 for unreturned keys — despite having just returned them at checkout minutes earlier. Thankfully, we saw the email while eating breakfast and were able to get the charge reversed immediately. Our room had a good bed and shower, and we enjoyed the outdoor hot tub, but these are basics, not stand out features. We will not return to this property and cannot recommend it — especially for special occasions. There are far more welcoming, charming and guest-oriented lodging options in Banff. Hopefully this might help others avoid similar disappointment.
Stayed 2 nights in May 2025

8/10 Good

Kiran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our week-long stay here very much. The kitchenette allowed us to cook a number of meals on our own, and the unit we had was comfortable and nicely appointed. We found the staff to be very attentive and the daily cleaning service was much appreciated. We had several meals in the restaurant and found the cuisine to be excellent, as well as having a very relaxing and pleasant atmosphere. (As a chef, I tend to be critical in this regard). Overall, I must say that they did a great job here in every area of hospitality and we would certainly be back!
Stayed 6 nights in May 2025

10/10 Excellent

Mohit

Stayed 1 night in May 2025

10/10 Excellent

Otto

Stayed 1 night in May 2025

6/10 Okay

lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was not informed until check in that the fireplace was out of order. Should have been notified before hand. Very poor communication
Stayed 1 night in May 2025

10/10 Excellent

Raul, St. Catharines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place within a privileged location and amazing staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Reasonably priced, cleanly, friendly staff, comfortable beds
Stayed 1 night in May 2025

6/10 Okay

lisa

Travelled with partner
Liked: Cleanliness, amenities
Disappointed with how dark and uninviting the room was. The view we were told we had was staring into multiple trees, a hard job seeing any mountain promised. We needed lights on all day when in the room, was pretty gloomy. The receptionist could sell ice to eskimos in her mistruths regarding the room. Room size good. Room servicing much better by staff on our second night.
Stayed 3 nights in May 2025

10/10 Excellent

Kaye

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at this hotel. Wonderful staff, and easy distance from town!
Stayed 3 nights in May 2025

10/10 Excellent

Howard

Stayed 6 nights in May 2025

4/10 Poor

Shawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great stay. Stunning property in the mountains, great trails near by to explore. We had an issue with the heat not shutting off in our room and a mechanic was there within 10 minutes and reset the system.
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, views, room
Stayed 3 nights in May 2025

10/10 Excellent

Misti

Stayed 5 nights in May 2025

10/10 Excellent

Stuart

Stayed 1 night in May 2025

6/10 Okay

Doug

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Nice property, bathrooms need a vanity and mattress was old and lumpy.
Stayed 3 nights in May 2025

10/10 Excellent

nasrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice rooms with great service
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
Great mountain feeling location
Stayed 1 night in May 2025