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4.0 out of 5

"They charge extra for WiFi, computer use and parking. " More

By a verified traveller on Sat 07 Sep 2019

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Hotel Description

3-star eco-friendly hotel near Banff Centre for Arts and Creativity

City center stay

With a stay at this Banff hotel, you'll be within a 5-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Banff Centre for Arts and Creativity and Banff Gondola are also within 3 miles (5 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a spa tub. Traveling on business? Take advantage of the business center, express check-out, and airport shuttle. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Comfy beds, WiFi

The 211 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include WiFi, room service, and LED TVs with cable channels.

Superior Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$99* Per night/room 1 Dec. - 2 Dec.

Lodge Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, City View (Connecting)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Parlor 1 King Bed City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Banff Park Lodge ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Banff Park Lodge

Everyone (9) Couples (3) Family (1)
5 out of 5

Posted by on 6 Aug. 2020

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5 out of 5

Posted by on 30 Jul. 2020

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4 out of 5
Good location, good price at least compared to others, clean property and staff friendly. Parking and wifi extra, should be included

Posted by on 2 Aug. 2019

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5 out of 5
I like that it feels like home. I don’t like the shower hat has no hot water.

Posted by on 6 Jul. 2019

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3 out of 5
Hotel pool and hot tub was really nice. Hotel room wasn’t very clean especially the bathroom. Floors were sticky, toilet was dirty and had a bad odour.

Posted by on 29 Dec. 2018

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4 out of 5

Posted by on 25 Aug. 2020

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1 out of 5
Hotel charge for wifi and parking all other hotel provide free of charge

Posted by on 2 Dec. 2019

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5 out of 5
They charge extra for WiFi, computer use and parking.

Posted by on 7 Sep. 2019

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3 out of 5
Nothing is included in this overpriced hotel. I paid for additional adults, which I knew about, but then never got any towels etc for them. No internet, not even in the lobby without paying for it.

Posted by on 23 Aug. 2019

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4 out of 5
I didn't like that they charged extra for parking and wifi. Good location. Restaurants on site if desired. Helpful concierge

Posted by on 5 Jul. 2019

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Renovations + Closures

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Indoor pool
  • Sauna
  • Spa tub

Property Features

Banff Park Lodge offers its guests an indoor pool and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite business center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Banff Park Lodge. Parking is available for a fee. This 3-star Banff hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 1979
  • Bar or lounge
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Calgary Intl. Airport (YYC) (137.6 km / 85.5 mi)
  • Train station: Banff Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Banff Park Lodge offers 211 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 47-inch LED televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 9:30 AM.

Banff Park Lodge has 2 restaurants on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-out is available.

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 5 and CAD 30 for adults, CAD 5 and CAD 30 for children (approximately)
  • Fee for in-room wireless Internet: CAD 10.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: CAD 10.00 per day (rates may vary)
  • Self parking fee: CAD 12.00 per day (in/out privileges)
  • Valet parking fee: CAD 17.00 per day (in/out privileges)
  • Rollaway bed fee: CAD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff Park
  • Banff Park Lodge
  • Banff Park Hotel
  • Banff Park Resort
  • Banff Park Lodge Resort And Conference Centre Hotel Banff
  • Banff Park Lodge Hotel
  • Banff Park Lodge Banff
  • Banff Park Lodge Hotel Banff

You should know

  • Pool access available from 6:30 AM to midnight.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.