For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Beautiful hotel and flawless service. Eden is extremely expensive but a very elegant experience. Primrose was too busy to serve us even though they
...
"
More
You'll be steps from Upper Hot Springs and a 5-minute walk from Banff Gondola with a stay at this well-placed resort. Banff Centre for Arts and Creativity and Cave and Basin National Historic Site are also within 3 miles (5 km).
Full-service spa, health club
A full-service spa, 2 restaurants, and an indoor pool are all featured at this eco-friendly resort. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.
Free WiFi, comfy beds
The 343 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and 24-hour room service.
The Rimrock Resort Hotel ratings based on 52 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for The Rimrock Resort Hotel
Everyone (7)Couples (3)Family (3)
5 out of 5
Location, amenities, the staff, it was quiet, the lounge and the pianist
Posted by a verified traveller on 19 May 2019
Was this review helpful to you?
4 out of 5
Spectacular place to stay in banff
Wonderful environment, great staff, and just a positive place to make a great stay in the area even better. Only complaint that stopped me giving 5 stars was having to pay for parking over and above the cost of the room. Seemed like it should have been something that would be included.
Posted by Psudonym, from Calgary, AB, Canada on 1 Jan. 2014
Was this review helpful to you?
4 out of 5
Our stay at the Rimrock
We stayed at the Rimrock from Nov 2 - 5, 2013. As usual the staff were very accommodating during our stay. There were 3 of us in a premium room, which was very spacious. Improvements were made since our last visit as they now have complimentary wireless internet. Another improvement was that they now have a host/hostess that seats you in the Larkspur, which is a good thing as there were times in the past you could be waiting a while for service as no one knew you were there. Only one complaint I have is the $16 charge for parking, which I hope they will eliminate in the future
Posted by dpworld, from Edmonton, AB, Canada on 14 Nov. 2013
Was this review helpful to you?
5 out of 5
Best vacation, ever!
We stayed at the Rimrock Resort a total of 4 nights between June 16 - 22, 2013. While there, we experienced exceptional service at all levels - from the doormen, bell service, front desk staff, food and beverage, housekeeping, etc. This is a beautiful hotel with lots of charm, fabulous views, great food and service. While at the hotel, we took advantage of the fitness center and spa service, dined at the Larkspur daily, and on one evening we dined at Eden. The Eden is an experience all in itself. Due to the floods in Canmore and Calgary last week, we ended up staying an extra night. Staff members were very accommodating, and kept guests well informed of the situation. The Hotel Manager was very visible and available to guests and was genuinely interested in how guests were affected by the floods. While in Banff, we explored several trails and lookouts, visited and shopped downtown, experienced the views from the Gondola, played golf and enjoyed a spa day. Guests should take advantage of the Roam bus service. It is very convenient and reliable. We are already looking at our next trip to Rimrock Resort and Banff.
Posted by DSAllen, from Rothesay, NB, Canada on 24 Jun. 2013
Was this review helpful to you?
5 out of 5
Location was great. convenient to park. walking distance to hot springs and godola; and the free passes to use public transportation was great. Though with a car, and parking being available in the evenings in town, its toss up which way to go at nights.
Posted by a verified traveller on 29 Sep. 2019
Was this review helpful to you?
3 out of 5
Posted by a verified traveller on 22 Sep. 2019
Was this review helpful to you?
5 out of 5
Posted by a verified traveller on 7 Sep. 2019
Was this review helpful to you?
5 out of 5
Posted by a verified traveller on 18 Aug. 2019
Was this review helpful to you?
4 out of 5
Beautiful location. Great restaurants and bars. Food and beverage staff very accommodating. We will definitely stay here again.
Posted by a verified traveller on 30 Jun. 2019
Was this review helpful to you?
5 out of 5
The property was located in an excellent spot with great views.
The property will be renovating from 08 December 2019 to 17 December 2019 (completion date subject to change). The following areas are affected:
Sauna
Spa tub
Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.
Property Features
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the resort's 2 bars/lounges. There are 2 restaurants on site, along with a coffee shop/café. WiFi and wired Internet are free in public spaces. This eco-friendly resort also offers an indoor pool, a 24-hour health club, and a sauna. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Banff resort.
1 building
343 guestrooms or units
8 levels
2 dining venues
2 bars or lounges
Built in 1993
Coffee shop
Ski equipment storage
Business center (24 hours)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Outdoor picnic space
Gift shop
Fireplace in lobby
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Calgary, AB (YYC-Calgary Intl.) (141.7 km / 88 mi)
Train station: Banff Station (4.8 km / 3 mi)
Property shuttles: Free area shuttle
Parking: Valet parking and self parking available for a surcharge
Room Amenities
The Rimrock Resort Hotel offers 343 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Banff resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Pillowtop beds
In-room dining (24 hours)
LCD television
Cable channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Childcare in room (surcharge)
Hair dryer
Safe
Bathrobes
Designer toiletries
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:30 AM.
The Rimrock Resort Hotel has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.
Spa Services
Hot stone massage
Number of treatment rooms 6
Minimum age to access spa is 16
Couples treatment rooms
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Massages
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 4 PM
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for CAD 25.00 per night.
Pets
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between CAD 10 and CAD 35 per person (approximately)
Self parking fee: CAD 22.00 per night
Valet parking fee: CAD 36.00 per night
Rollaway bed fee: CAD 25.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Resort
The Rimrock Resort Hotel Resort Banff
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
