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4.0 out of 5

"Stores were closed early. It was july 1, but there were a lot of people in the mall. The Chinese food store on the second floor was open, and a pleasa ... " More

By a verified traveller on Wed 03 Jul 2019

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Hotel Description

3.5-star family-friendly hotel near West Edmonton Mall, connected to a shopping center

In entertainment district

Within a 10-minute walk of this West Edmonton hotel, you'll find West Edmonton Mall and World Waterpark. Also, Galaxyland is within half a mile (1 km) and Palace Casino is within 2 miles (3 km).

Water park, bar/lounge

This eco-friendly hotel features a water park and 3 restaurants. There's fun for all ages with a bowling alley and mini golf. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 355 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include room service, ceiling fans, and hair dryers.

Superior Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$178* Per night/room 27 Oct. - 28 Oct.

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Polynesian Family Theme Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Imperial Theme Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Roman Theme Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Victorian Coach Theme Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Fantasyland Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fantasyland Hotel

Everyone (1) Family (1)
4 out of 5
Stores were closed early. It was july 1, but there were a lot of people in the mall. The Chinese food store on the second floor was open, and a pleasant surprise. You should let people know about it better.

Posted by on 3 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by Sam

Hello Anonymous, Thank you for your review on West Edmonton Mall. Fantasyland Hotel is the only hotel located inside of the West Edmonton Mall with indoor access. We hope to see you again soon!

4 out of 5
Very nice, no gym or pool though. The air conditioning did not work well but the staff was helpful

Posted by , from new castle de on 1 Jul. 2018

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Comment from Hotel Management

1 Jul. 2018 by JC

Hello Tasha, Thank you for your review. As a hotel guest you do get access to Crunch Fitness, a gym located inside West Edmonton Mall. Since we are attached to the mall you have a convenient indoor access to all the mall has to offer! We do hope to see you again soon.

Property Features

Fantasyland Hotel offers its guests a water park (surcharge). There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 269098 square feet (25000 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Fantasyland Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Edmonton hotel is smoke free.

  • 1 building
  • 355 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 269098 sq ft of conference space
  • 25000 sq m of conference space
  • Built in 1987
  • Bar or lounge
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Miniature golf on site
  • Bowling alley on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Edmonton Intl. Airport (YEG) (37.9 km / 23.5 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Fantasyland Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests can enjoy buffet breakfast for a fee.

L1 Lounge - This lobby lounge serves light fare only.

L2 Grill - This restaurant serves breakfast, lunch, and dinner.

Cafe Levi - This delicatessen specializes in kosher dishes.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16 and CAD 20 per person (approximately)
  • Valet parking fee: CAD 18.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fantasyland Edmonton
  • Fantasyland Hotel
  • Fantasyland Hotel Edmonton
  • Hotel Fantasyland
  • Fantasyland Hotel & Resort Edmonton, Alberta
  • Fantasyland Hotel And Resort
  • Fantasyland Hotel Hotel
  • Fantasyland Hotel Edmonton
  • Fantasyland Hotel Hotel Edmonton

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.