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"Stores were closed early. It was july 1, but there were a lot of people in the mall. The Chinese food store on the second floor was open, and a pleasa ... " More

By a verified traveller on Wed 03 Jul 2019

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Hotel Description

3.5-star family-friendly hotel near West Edmonton Mall, connected to a shopping center

In entertainment district

Within a 10-minute walk of this West Edmonton hotel, you'll find West Edmonton Mall and World Waterpark. Also, Galaxyland is within half a mile (1 km) and Palace Casino is within 2 miles (3 km).

Water park, bar/lounge

This eco-friendly hotel features a water park and 3 restaurants. There's fun for all ages with a bowling alley and mini golf. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 355 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include room service, ceiling fans, and hair dryers.

Superior Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$178* Per night/room 28 May - 29 May

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Polynesian Family Theme Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Imperial Theme Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Roman Theme Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Victorian Coach Theme Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Fantasyland Hotel ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fantasyland Hotel

Everyone (1) Family (1)
4 out of 5
Stores were closed early. It was july 1, but there were a lot of people in the mall. The Chinese food store on the second floor was open, and a pleasant surprise. You should let people know about it better.

Posted by on 3 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by Sam

Hello Anonymous, Thank you for your review on West Edmonton Mall. Fantasyland Hotel is the only hotel located inside of the West Edmonton Mall with indoor access. We hope to see you again soon!

4 out of 5

Fantasyland Hotel

We stay at this hotel almost every fall for a week. When we arrived this time our room was not ready for us. Check-out time is 11:00 am so I find it difficult to understand why a room (that had been pre-booked for 7 months) was not ready upon our arrival at 3:00 pm. Also, the guest parking is...well...there is no guest parking. You're bascailly on your own. For what we pay I feel there should be specified areas for guests of the Fantasyland Hotel; not the "scramble" parking that is available. Other than that the room was very clean and the staff friendly.

Posted by , from Regina, SK, Canada on 1 Oct. 2013

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4 out of 5

Great hotel if you are wanting to shop at the mall.

Pros: Close restaurants
Hotel was good. Clean. Attached to West Edmonton Mall.

Posted by on 28 Nov. 2012

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5 out of 5

They were extremely accomodating!!!

We had a great vacation, the room was very spacious and we were very impressed with the staff at the hotel, they went out of their way to make sure we were having a great vacation :)

Posted by , from Roland MB on 20 Sep. 2012

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2 out of 5

Beware the death trap bunkbeds

Before you trust the handrails on the theme room bunks to keep your child safe I recommend you press down on the side of the mattress and witness the large opening it creates. During a recent stay our 6 year old son fell through this opening to the floor narrowly missing the night stand with hiw head. When checking out I attempted to inform the manager but they were to busy to respond. A CHILD IS INJURED ON THEIR PREMISES AND THEY ARE TOO BUSY TO SPEAK TO ME. Never staying again.

Posted by on 19 Mar. 2012

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4 out of 5

Only place our family stays in Edmonton

Pros: Close restaurants
I love how convenient this hotel is for our family. It is all so close. My only complaint is I wish their rates were better.

Posted by , from Saskatchewan on 5 Oct. 2011

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4 out of 5
Very nice, no gym or pool though. The air conditioning did not work well but the staff was helpful

Posted by , from new castle de on 1 Jul. 2018

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Comment from Hotel Management

1 Jul. 2018 by JC

Hello Tasha, Thank you for your review. As a hotel guest you do get access to Crunch Fitness, a gym located inside West Edmonton Mall. Since we are attached to the mall you have a convenient indoor access to all the mall has to offer! We do hope to see you again soon.

2 out of 5


This hotel may have been one of the nicest hotels 20 years ago, but they haven't renovated since! Lights are burnt out, the prices are crazy and the rooms are not as clean as they should be. With so many better options, this hotel should kiss it's status goodbye!

Posted by on 13 Jan. 2009

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5 out of 5

Fantasyland is fantasy!!!

We loved this room.....we stayed in the Roman theme room......was nice, romantic, clean and just relaxing!!!Though i think that breakfast should be included in the price since it is steep....but would stay here again !!!

Posted by on 17 Sep. 2007

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2 out of 5

Not MY fantasyland

I have to admit that the thought of enjoying a nice romantic evening in one of the most world renowned hotel theme rooms with my husband would surely be a wonderful experience; \nhowever, I was terribly disappointed in the room itself. Over the past few years I have stayed in the Polynesian room and the Victorian room. Both rooms left much to be desired. The carpets were soaked from previous jacuzzi users, the furniture is old and the beds were highly uncomfortable. The hotel is in serious need of revamping in their "old" theme rooms to fix/repaint broken furniture, repair torn curtains, paint over the numerous wall chips, and to get rid of the musty smell. The price of their theme rooms was incredibly expensive for what we got. I would NEVER recommend this hotel to anyone if you're looking for a wonderful romantic evening.

Posted by on 5 Sep. 2007

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Property Features

Fantasyland Hotel offers its guests a water park (surcharge). There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 269098 square feet (25000 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Fantasyland Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Edmonton hotel is smoke free.

  • 1 building
  • 355 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 269098 sq ft of conference space
  • 25000 sq m of conference space
  • Built in 1987
  • Bar or lounge
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Miniature golf on site
  • Bowling alley on site
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Valet parking (surcharge) , Parking (limited spaces) , Free parking nearby


  • Airport: Edmonton, AB (YEG-Edmonton Intl.) (37.9 km / 23.5 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Fantasyland Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests can enjoy buffet breakfast for a fee.

L1 Lounge - This lobby lounge serves light fare only.

L2 Grill - This restaurant serves breakfast, lunch, and dinner.

Cafe Levi - This delicatessen specializes in kosher dishes.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 4 PM


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16 and CAD 20 per person (approximately)
  • Valet parking fee: CAD 18.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fantasyland Edmonton
  • Fantasyland Hotel
  • Fantasyland Hotel Edmonton
  • Hotel Fantasyland
  • Fantasyland Hotel & Resort Edmonton, Alberta
  • Fantasyland Hotel And Resort
  • Fantasyland Hotel Hotel
  • Fantasyland Hotel Edmonton
  • Fantasyland Hotel Hotel Edmonton

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.