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"Beautiful rooms and friendly staff. Couldn’t have asked for a more pleasant stay! " More

By a verified traveller on Fri 16 Jun 2023

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Hotel Description

3-star hotel near West Edmonton Mall

West Edmonton stay

Your stay at this West Edmonton hotel places you within 2 miles (3 km) of West Edmonton Mall and Galaxyland. Also, World Waterpark is within 2 miles (3 km) and TELUS World of Science-Edmonton is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, express check-out, and conference space. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $144* Per night/room 8 Apr. - 9 Apr.

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Living Room;with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus West Edmonton ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Plus West Edmonton

Family (2)
5 out of 5
Lovely large room, very clean and airy and close to the included morning breakfast. The staff were friendly and very helpful. The location was perfect for our needs. Would definitely stay here again.

Posted by on 5 Sep. 2022

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Comment from Hotel Management

6 Sep. 2022 by A.S Guest Services

Dear Robert , Thank You for being our guest . Your five star rating is highly appreciated and our staff is delighted to know that you thoroughly enjoyed the stay in all categories of our service . Thank You ! We would love to welcome you back for another fabulous stay and to serve you the very best . Thanks again !

1 out of 5
I had a terrible sleep in this property. My room was right next to a stairwell door and I had to listen to the doorway to the stairwell open and slam shut all night. This is aggravated by the property having only 1 extremely slow elevator which had people complaining about it all the time during my stay. As a result of the poor elevator people were using the stairs all the time which made the opening and the slamming of stairwell doors shut even worse. The card reader on the elevator is slow to respond and has very poor instructions for use, which would slow the elevator down even more. This is the first hotel I have stayed in that had vinyl plank flooring in the rooms rather than carpet and you could definitely hear people walking around in the room above you. Thank God the people above were not that noisey. The pillows were so huge (thick) they were uncomfortable to sleep with. The water spout coming out into the tub was loose and the water pressure for the shower was very low. The lighting in the room was poor. Who picks a desk lamp that shines in the face of the person sitting at the desk. It would be impossible to sit at this desk and work in the evening because there is no overhead lamp and the desk lamp they have shines right in your face like the sun. Whoever picked the artwork in the rooms has no sense of taste or design (this is not influencing my rating however). I would not stay at this hotel again.

Posted by on 21 Aug. 2023

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Comment from Hotel Management

25 Aug. 2023 by A.S Guest Services

Dear Michael , Thank You for your survey . Our apologies for all the inconvenience you had . The hotel is newly renovated in all aspects . The room amenities , pillows , lightings and art are as per BW Standards . We are almost always complimented for the vinyl plank flooring as it keeps up with the standards of cleanliness and hygiene . However , we do understand that each guest have their own preferences . As for the room location , at times with high occupancy ,we have little choice with the type of room reserved . However , for timely resolution with any issue during the stay we kindly request to please inform our staff anytime and we shall give you another room to the best of your satisfaction . The card reader in elevator is to keep up with the security . The simple instructions are just above the numbers in the elevator . Currently we have one elevator and we appreciate your patience with it . Looking forward to serve you the best .

5 out of 5
Beautiful rooms and friendly staff. Couldn’t have asked for a more pleasant stay!

Posted by on 16 Jun. 2023

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Comment from Hotel Management

17 Jun. 2023 by A.S Guest Services

Dear April , Thank You for being our guest . An absolute delight to know that you thoroughly enjoyed the stay with us and loved the rooms and our customer service . Thank You ! We would love to welcome you back for another great stay and to serve you the very best . Thanks again !

About the Best Western Plus West Edmonton

Location 10017 179A St NW, Edmonton, AB T5S 2L4

Property Features

There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus West Edmonton. Limited free parking is available on a first-come, first-served basis. This 3-star Edmonton hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus West Edmonton offers 102 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM. The hotel hosts a free manager's reception daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities onsite

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Wyndham Edmonton West Hotel
  • Ramada Wyndham Edmonton West
  • Ramada Edmonton West Hotel
  • Ramada Edmonton West Alberta
  • Ramada Edmonton West
  • Plus West Edmonton Edmonton
  • Ramada by Wyndham Edmonton West
  • Best Western Plus West Edmonton Hotel
  • Best Western Plus West Edmonton Edmonton
  • Best Western Plus West Edmonton Hotel Edmonton

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus West Edmonton.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.