Radisson Hotel & Conference Centre West Edmonton

2.5 star property
Eco-certified hotel near West Edmonton Mall

Choose dates to view prices

Photo gallery for Radisson Hotel & Conference Centre West Edmonton

Lobby
Coffee/tea maker
Premium bedding, Select Comfort beds, individually furnished, desk
Lobby sitting area
Indoor pool, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym

Explore the area

Map
18035 Stony Plain Road, Edmonton, AB, T5S 2C3
  • West Edmonton Mall
    ‪2 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • World Waterpark
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪34 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Edmonton

West Edmonton stay.Your stay at this West Edmonton hotel places you within 2 miles (3 km) of West Edmonton Mall and Starlight Casino. Galaxyland and Fantasyland are also within 3 miles (5 km).

What's nearby

  • West Edmonton Mall - 2 min drive - 2.1 km
  • Fantasyland - 3 min drive - 2.5 km
  • World Waterpark - 3 min drive - 2.5 km
  • Galaxyland - 3 min drive - 2.2 km
  • River Cree Casino - 7 min drive - 7.2 km

Getting around

  • Kingsway-Royal Alex Station - 12 min drive
  • Edmonton Station - 15 min drive
  • Edmonton Intl. Airport (YEG) - 29 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Travelodge by Wyndham Edmonton West - ‬6 min walk
  • ‪Guru Restaurant & Bar Ltd - ‬18 min walk
  • ‪Carl's Jr. - ‬17 min walk

About this property

Radisson Hotel & Conference Centre West Edmonton

Eco-certified hotel near West Edmonton Mall
Radisson Hotel & Conference Centre West Edmonton offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the eco-certified Radisson Hotel & Conference Centre West Edmonton. Free self parking is available.

This Edmonton hotel is smoke free.

  • 163 guestrooms or units
  • 6 levels
  • 2 buildings
  • Meeting rooms
  • 11000 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Radisson Hotel & Conference Centre West Edmonton offers 163 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. Select Comfort beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20 to 40 for adults and CAD 20 to 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 41-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 40 for adults, and CAD 20 to 40 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coast West Edmonton Hotel
Coast West Edmonton
Coast West Edmonton Hotel Conference Center
Coast West Edmonton Hotel Conference Centre
Radisson Hotel Conference Centre West Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel
Radisson Hotel & Conference Centre West Edmonton Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel Edmonton

Radisson Hotel & Conference Centre West Edmonton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 698 out of 2087 reviews
Rating 8 - Good. 525 out of 2087 reviews
Rating 6 - Okay. 355 out of 2087 reviews
Rating 4 - Poor. 247 out of 2087 reviews
Rating 2 - Terrible. 262 out of 2087 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

4/10 Poor

Danika

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hallway floors are so dirty. Tables not dusted in common areas. Pool wasn't working. We had a clogged toilet and they brought a plunger in a clear bag that had brown water pooled at the bottom.
Stayed 2 nights in Apr 2025

2/10 Terrible

Cassandra

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY AND SAFE YOUR MONEY!!! I always stay at Radisson because i enjoyed the facilities and the professional staffs, however this particular property is far from what Radisson is about. This hotel is very dirty that it is disgusting. The front entrance and lobby was so dirty i felt like i was staying at a motel. Furniture so torn and dirty, elevator missing tiles from the floor, finger prints all over, hallways not vacuumed. Then when i got to my room there was fingerprints all over the head boards,linens dirty, chair was so ripped i have to called and request it to be change. Then when its time for me to checked out the frontdesk staff was so unprofessional that when i asked for my receipt she gave me the print out from the debit machine and not a printed receipt. OVERALL A VERY POORLY OPERATED HOTEL. If you want to feel safe and have a good place to stay RADISSON WEST EDMONTON IS NOT THE PLACE FOR YOU!!!! VERY VERY DISSATISFIED WITH WHAT I PAID FOR THE SERVICE THAT I RECEIVED!!!
Stayed 2 nights in Apr 2025

4/10 Poor

Cheryl

Travelled with family
Disliked: Amenities
This is a hotel I will never stay at again. Had to change rooms because the fridge smelled of rotting meat, the condition of the hotel was horrid (duct taped hook on the door, dirty, rolled up rugs, dirty bathroom—cleaned it myself!) and the outside area had garbage everywhere and a rotating door that looks like it’s never been cleaned). Definitely not worth the money we paid!
Stayed 2 nights in Apr 2025

6/10 Okay

Ashley

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Family trip

Add room for a longer stay Hotel is dated The beds are very uncomfortable
Stayed 2 nights in Apr 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Sam

Rooms were very dirty, brown spots on sheets little black hairs all over the bedding and bugs in the one bed. Asked to switch rooms. It was myself and my 2 kids they gave us. Queen bed and pull out couch which would have been fine if the pull out couch wasn’t broken so needing to put the mattress on the floor for the kids. The tv was also broken. Front desk lady was good the other gentle men helping was very rude and unfriendly.
Stayed 1 night in Apr 2025

8/10 Good

Aleisah, Edmonton

Stayed 1 night in Mar 2025

4/10 Poor

Brittany

Disliked: Cleanliness, property conditions & facilities
This was quite a disappointing environment. The check in staff was friendly and polite, however every inch of floor space was dirty on the main floor and in the hallways. There was mud in several places on the couch in the foyer. The elevator was dirty and missing a tile. And there were stains, hairs, and crumbs in our sheets. I do not want to pay to stay in a place that isn’t taken very good care of. This was a special occasion but I feel uncomfortable and wouldn’t stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Roya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great experience
Stayed 2 nights in Mar 2025

2/10 Terrible

mary beth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

spartan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always being cleaned the pool was very busy as there was a load of kids but its always an enjoyable stay and the staff are always helpful checked in A few hours early wich was great didnt have to wait around for hours
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, and I’ll be back
Stayed 4 nights in Mar 2025

2/10 Terrible

Loman

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would not recommend this property to anyone. It is very untidy and outdated. Eg; worn out furnishings (torn and dirty), turnstile door broken so need to push it round by hand, tiles broken, cigarettes butts thrown in the entry way, elevator malfunctioning (I got stuck in it twice and had to push the doors open), etc;
Stayed 1 night in Apr 2025

6/10 Okay

David

Stayed 1 night in Mar 2025

2/10 Terrible

Janelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room
Stayed 1 night in Apr 2025

6/10 Okay

Ruby

Liked: Cleanliness, property conditions & facilities
Staff was good and rooms were clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Stayed 1 night in Apr 2025

10/10 Excellent

Brandie

Stayed 3 nights in Mar 2025

8/10 Good

Herman

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was above what i thought
Stayed 2 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2025

6/10 Okay

Raymond

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
I will give the staff 4 star review but the property itself and cleanliness - I would rate it as 2.5 star. Slushy parking lot during the two day stays, it didn’t snow during our stay but parking lot was not even look after and room were okay but there is off smell once you enter the room.
Stayed 2 nights in Mar 2025

10/10 Excellent

lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Front desk staff are nice and friendly.
Stayed 2 nights in Mar 2025