Skip to main content
Beginning of main content
4.5 out of 5

"only complaint i would have is the parking the lot was full when we arrived back after visiting family " More

By a verified traveller on Tue 03 Sep 2019

Enter dates to see availability

Hotel Description

Hotel near West Edmonton Mall in Edmonton

In Edmonton

A stay at this West Edmonton hotel places you within 3 miles (5 km) of West Edmonton Mall and 6 miles (10 km) of TELUS World of Science-Edmonton. Also within 9 miles (15 km) are Rogers Place and Alberta Legislature Building.

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the laundry service. There's a spa tub on site, and laundry facilities and free newspapers are also offered.

Free WiFi, MP3 docks

Featuring conveniences like refrigerators and coffee/tea makers, the 137 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include MP3 docks, pillow menus, and free newspapers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$108* Per night/room 5 Mar. - 6 Mar.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites West Edmonton - Mall Area ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites West Edmonton - Mall Area

Couples (2) Family (2)
5 out of 5
only complaint i would have is the parking the lot was full when we arrived back after visiting family

Posted by on 3 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

4 Sep. 2019 by Jon

We appreciate this 5 star review despite the parking challenge! We hope to welcome you back to our Holiday Inn Express West Edmonton - Mall Area.

5 out of 5
The room and all areas smelled clean and looked clean. The hot breakfast was great. The pool was smaller than it appeared on the pictures, but that was the only drawback.

Posted by on 22 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

22 Aug. 2019 by Guest Services

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Overall, the hotel and the staff are nice and very accomodating. My husband complain about sink in the bathroom not draining properly. When we came back from shupping, it's already fix. The only downside though, is the people on top of our room. They are so ignorant! Walking and running with their heavy foot. No time to complain that night but i did complain i the next day.

Posted by on 3 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

10 Aug. 2019 by Jon

Happy to hear your stay was good overall and we were able to take care of that maintenance issue. Sorry to hear about these guests above you, we wish we had more control over issues such as those :( We hope to see you again here at the Holiday Inn Express West Edmonton - Mall Area. Jon Sholter General Manager

4 out of 5
Everything is good but the pool is a little bit small do.

Posted by on 17 May 2019

Was this review helpful to you?
Comment from Hotel Management

17 May 2019 by Jon

Thank you for the overall positive review. We hope we did enough to earn a return visit :) Jon Sholter General Manager Holiday Inn Express West Edmonton

About the Holiday Inn Express & Suites West Edmonton - Mall Area

Location 18520 100 Avenue Northwest, Building 2, Edmonton, AB T5S 0K6

Property Features

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A spa tub, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Holiday Inn Express & Suites West Edmonton - Mall Area. Free self parking is available. This Edmonton hotel is smoke free.

  • 137 guestrooms or units
  • 4 levels
  • Built in 2017
  • Breakfast available (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Edmonton, AB (YEG-Edmonton Intl.) (40.3 km / 25 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites West Edmonton - Mall Area offers 137 accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating

Food & Drink

Guests are served free hot/cold buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 11:00 AM - 11:00 AM.

The front desk at this property is open daily from 11:00 AM - 11:00 AM.

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Number of children who can stay free - 4

Hotel Names

  • Holiday Inn Express West Edmonton Mall Area Hotel
  • Holiday Inn Express West Edmonton Mall Area
  • Holiday Inn Exp Stes W At Mall

You should know

  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Promotions

Free Heated Underground Parking

Book a stay in any room or rate category and receive free heated underground parking.


Offer subject to availability; parking is limited and available on a first come, first serve basis. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

url importing https://www.travelocity.ca/Edmonton-Hotels-Holiday-Inn-Express-&-Suites-West-Edmonton---Mall-Area.h14619599-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.