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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Hotel near West Edmonton Mall in Edmonton

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
In-room safe, desk, blackout drapes, soundproofing
Exterior
Free daily continental breakfast
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, University of Alberta
    ‪13 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(130 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(20 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(47 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Edmonton

West Edmonton stay.With a stay at this West Edmonton hotel, you'll be within 2 miles (3 km) of West Edmonton Mall and 6 miles (10 km) of TELUS World of Science-Edmonton. Also within 9 miles (15 km) are Rogers Place and Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.1 km
  • Fantasyland - 3 min drive - 2.5 km
  • World Waterpark - 3 min drive - 2.5 km
  • Fort Edmonton Park - 10 min drive - 7.7 km
  • University of Alberta - 13 min drive - 10.4 km

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Firehouse Subs - ‬8 min walk
  • ‪Panda Express West-End - ‬12 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Hotel near West Edmonton Mall in Edmonton
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. Free self parking is available.

This Edmonton hotel is smoke free.

  • 137 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2017
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Reviews

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 910 out of 1404 reviews
Rating 8 - Good. 339 out of 1404 reviews
Rating 6 - Okay. 80 out of 1404 reviews
Rating 4 - Poor. 32 out of 1404 reviews
Rating 2 - Terrible. 43 out of 1404 reviews

Reviews

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always nice and easy to deal with. Breakfast was good and always food available. Rooms are quiet and love staying at the property. Thank you, David LeBlanc 780-257-9984
Stayed 1 night in Jul 2025

10/10 Excellent

Danette

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

2/10 Terrible

Mohamed

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable and enjoyed coffee in the morning
Stayed 9 nights in Jul 2025

8/10 Good

Lana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms are clean but not sound proof as advertised. Pool area is smaller than it looks in photos and hot tub jets didn’t work. Hotel customer service was fantastic and overall enjoyed our stay. Complimentary breakfast was a fabulous addition especially with kids.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and room!
Stayed 1 night in Aug 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place. Very clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above.
Stayed 4 nights in Jul 2025

10/10 Excellent

Erica

Stayed 3 nights in Jul 2025

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Ronny Paul

Stayed 3 nights in Jul 2025

8/10 Good

Brenda, Severn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Free breakfast There is no restaurant They take money off your credit card for a security deposit? I have never experienced that before. I would not stay again, because there is no restaurant.
Stayed 4 nights in Jul 2025

8/10 Good

nguyen khanh

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

6/10 Okay

Brad

Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very clean
Stayed 2 nights in Jul 2025

8/10 Good

Elmar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was Excellent. Room were alwats cleaned. Request was granted
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Travelled with family, Travelled with group
Liked: Amenities
Wonderful
Stayed 1 night in Jul 2025

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast selections! Very convenient location for our plans. However, being on a one way street made for some circuitous routes back at the end of the day. We were missed one day for garbage pickup and towel refresh. But this did not affect our opinion overall. We would stay again
Stayed 4 nights in Jul 2025