West Edmonton Mall Inn

2.0 star property
Family-friendly stay near West Edmonton Mall

Choose dates to view prices

Photo gallery for West Edmonton Mall Inn

Water park
Free daily continental breakfast
Restaurant
In-room safe, desk, blackout drapes, iron/ironing board
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • Place, West Edmonton Mall
    ‪3 min walk‬
  • Place, Galaxyland
    ‪5 min walk‬
  • Place, Fantasyland
    ‪9 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(142 reviews)
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About the area

Edmonton

West Edmonton stay.At this West Edmonton hotel, you'll be within a 5-minute walk of West Edmonton Mall and Galaxyland. Starlight Casino and Scotiabank Theatre Edmonton are also within half a mile (1 km).

What's nearby

  • West Edmonton Mall - 3 min walk - 0.3 km
  • Galaxyland - 5 min walk - 0.4 km
  • Fantasyland - 9 min walk - 0.7 km
  • World Waterpark - 9 min walk - 0.7 km
  • Misericordia Community Hospital - 16 min walk - 1.4 km

Getting around

  • South Campus Station - 11 min drive
  • Avonmore Station - 17 min drive
  • Edmonton Intl. Airport (YEG) - 27 min drive

Restaurants

  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪Five & Dive - ‬2 min walk
  • ‪Boston Pizza - ‬13 min walk
  • ‪Jollibee - ‬6 min walk
  • ‪Moxies West Edmonton Mall Restaurant - ‬13 min walk

About this property

West Edmonton Mall Inn

Family-friendly stay near West Edmonton Mall
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

Reviews

West Edmonton Mall Inn Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 537 out of 1509 reviews
Rating 8 - Good. 453 out of 1509 reviews
Rating 6 - Okay. 272 out of 1509 reviews
Rating 4 - Poor. 139 out of 1509 reviews
Rating 2 - Terrible. 108 out of 1509 reviews

Reviews

10/10 Excellent

Mercy

Stayed 1 night in May 2025

8/10 Good

Mandeep

Stayed 2 nights in Sep 2025

10/10 Excellent

Ablaza

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! We wanna use it again
Stayed 2 nights in Aug 2025

4/10 Poor

Ruel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Limited parking, noisy exhaust fan, few breakfast choices, outdated TV features, only 1 service desk attendant, etc…
Stayed 1 night in Aug 2025

4/10 Poor

Joseph

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is close to West Edmonton mall which is good. Unfortunately the room smelled like cigarette smoke and the place was very noisy. The beds made noise every time you turned.
Stayed 1 night in Aug 2025

8/10 Good

Kyle

Travelled with family
Liked: Staff & service, amenities
The staff were accommodating, and the room was spacious. However the room had a damp smell to it and the beds seemed worn out, likely due to the high traffic from being next to West Edmonton Mall. Overall, the property could benefit from some updates and upgrades.
Stayed 2 nights in Aug 2025

6/10 Okay

Nancy

Stayed 2 nights in Aug 2025

8/10 Good

Oliver

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The parking spot was limited and tight.
Stayed 1 night in Aug 2025

6/10 Okay

Stacey

Travelled with family
Liked: Staff & service
Disliked: Amenities
It was close to the mall. The breakfast was gross. Coffee was too strong not enough staff working to accommodate, checking in and checking out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amna, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was walkable distance to WEM and that was so convenient. I appreciate the early check in. I wish there were more levels and rooms in this hotel as it gets sold out quickly.
Stayed 3 nights in Aug 2025

6/10 Okay

Steven

Rooms were clean, internet was horrible
Stayed 2 nights in Aug 2025

6/10 Okay

Carman

Stayed 1 night in Aug 2025

4/10 Poor

Aaron

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower curtains were moldy, we thought from what the pictures were we were in the mall, but its across and has no waterslides/pool. Staff had no idea what they were doing and were over charging constantly, very small breakfast area, and not much to offer for continental breakfast. No microwave in room only on 3rd floor... Internet sucked wouldnt keep a connection. The elevator took you too every floor but the one you chose....and was slow.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient!!!
Stayed 3 nights in Aug 2025

4/10 Poor

Brettanie

Travelled with family and small children
Do not get any rooms directly across the breakfast room, near elevator and ice machine. You will be awake at 7:30am and listening to all the breakfast noise until 10. The ice machine is super loud and right by your room so you hear the noise every time someone uses it. The room 215 used to be connected to room 216 and there is nothing stopping you from hearing everything in the other room. You hear everything. Lastly, I tried calling the front desk with a simple question and was told to come downstairs and get in line if I have a question because there is a line up. The area is great because it’s close to the mall, but there is people using alcohol/drugs around the area. One person was yelling religious things through a megaphone by the mall for hours. Would not book this particular hotel again.
Stayed 4 nights in Aug 2025

6/10 Okay

Megan Hilary

Liked: Staff & service
It was perfect for what we needed. Thank you!
Stayed 3 nights in Aug 2025

8/10 Good

Wan Mi

Stayed 5 nights in Aug 2025

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall experience.
Stayed 3 nights in Aug 2025

6/10 Okay

mike

Travelled with family
Liked: Cleanliness
The breakfast area needs to be bigger.
Stayed 1 night in Aug 2025

4/10 Poor

Amber, Winnipeg

Travelled with group
Disliked: Staff & service, amenities
The Service was absolutely the worst part of this hotel. Continental breakfast was a joke and the breakfast area was a disaster. Not one staff member was around maintaining the cleanliness or refilling empty items.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Shane

Stayed 3 nights in Aug 2025

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Flordeliz

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Aug 2025

2/10 Terrible

Layne

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
There was nobody at the front desk when I needed to check in and no bell. No facilities at all in the hotel and they don’t let you know that all the advertised facilities are in the mall. Also the beds were so uncomfortable I had a slight limp from the pain sleeping there caused.
Stayed 3 nights in Aug 2025