"The staff were amazing even with a mixup during the reservation. Very happy and friendly staff. " More
West Edmonton stay
At this West Edmonton hotel, you'll be within a 5-minute walk of Galaxyland and Starlight Casino. West Edmonton Mall and Ice Palace are also within half a mile (1 km).
Water park
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Bring the family and enjoy the water park, bowling alley, and mini golf. Business travelers can take advantage of the express check-out.
25 May 2023 by General Manager
Thank you for taking the time to write a review Kathleen. While we wish you had a better stay, it is feedback like this that we learn from and use to improve. We are sorry to hear that we did not meet all of your expectations and we apologize for the inconvenience this may have brought your stay.
26 Jul. 2019 by JC
Hello, We are sorry to hear your stay did not meet expectations. We do hope to have the opportunity to welcome you back your next visit to the area and hope your stay will be an enjoyable one!
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free. This Edmonton hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that guest safety measures are currently in place.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.