Within half a mile (1 km) of this well-placed hotel, you'll find Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Centre for Arts and Creativity and Bow Falls are also within 2 miles (3 km).
Indoor pool, terrace
An indoor pool is featured at this hotel, along with free self parking. WiFi in public areas is free. A terrace, a lobby fireplace, and luggage storage are also on offer.
20 Dec. 2021 by Hotel Management
Dear Jennifer, we are so sorry to hear about your experience at Charltons Banff. We appreciate you taking the time to leave a review.
16 Aug. 2021 by Hotel Management
Thank you for taking the time to leave a review. Please be assured your comments on housekeeping and limited services have been noted. We are glad you enjoyed yourself and will hopefully have the pleasure of welcoming you to Banff again!
21 Aug. 2019 by Damon
Good morning, Thanks for choosing Charlton's Banff and we are glad that you enjoined your stay with us. Hope you had good time in Charlton's Banff and beautiful Banff national park. We wish to see you again! Thanks for choosing Charlton's Banff and Have a good day! Warm regards, Guest services.
18 Aug. 2019 by Damon
Good morning, Thanks for choosing Charlton's Banff and we are glad that you enjoined your stay with us. Hope you had good time in Charlton's Banff and beautiful Banff national park. We wish to see you again! Have a good day! Warm regards, Guest services.
Charltons Banff offers its guests an indoor pool, a terrace, and a fireplace in the lobby. WiFi is free in public spaces. Charltons Banff also features a front desk safe and an elevator. Limited free parking is available on a first-come, first-served basis. This 3-star Banff hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Royal Canadian Lodge 459 Banff AveFront desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.
The front desk at this property is open daily from 7:00 AM - 11 PM.
Guests arriving after hours will need to go to the following location to check in: Royal Canadian Lodge 459 Banff Ave
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available.