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Hotel Zetta San Francisco

4.0 star property
4-star hotel near Moscone Convention Center

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Photo gallery for Hotel Zetta San Francisco

Billiards
Premium bedding, down comforters, pillowtop beds, in-room safe
Billiards
Lobby sitting area
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
55 5th St, San Francisco, CA, 94103
  • Place, Warfield Theatre
    ‪3 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪10 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility/Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Hearing Accessible (Mobility/Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Well and Away)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Well and Away)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Zetta)

Suite, Multiple Beds (Zetta)

Suite, Multiple Beds (Zetta)

  • 74 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Hyatt Regency San Francisco

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  • Pet friendly
  • Free WiFi
  • Restaurant
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4.6 out of 5, Wonderful, 2,015 reviews
The price is CA $221
CA $322 total
includes taxes & fees
Jan 30 - Jan 31, 2026
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About the area

San Francisco

Heart of San Francisco.Within a 15-minute walk of this Downtown San Francisco hotel, you'll find Moscone Convention Center and Union Square. Oracle Park and San Francisco Bay are also within 2 miles (3 km).

What's nearby

  • Westfield San Francisco Centre - 1 min walk - 0.1 km
  • Warfield Theatre - 3 min walk - 0.3 km
  • Union Square - 5 min walk - 0.5 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 10 min walk - 0.9 km

Getting around

  • Market St & 5th St Stop - 1 min walk
  • San Francisco Station - 19 min walk
  • San Francisco Intl. Airport (SFO) - 18 min drive

Restaurants

  • ‪Panda Express - ‬2 min walk
  • ‪Soma Restaurant & Bar - ‬1 min walk
  • ‪Executive Order Bar & Lounge - ‬2 min walk
  • ‪The Cavalier - ‬1 min walk
  • ‪Burma Love - ‬1 min walk

About this property

Hotel Zetta San Francisco

4-star hotel near Moscone Convention Center
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness center, an arcade/game room, and multilingual staff are also featured at the business-friendly Hotel Zetta San Francisco. For a fee, parking is available.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2012
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Water dispenser
Hotel Zetta San Francisco offers 116 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature down comforters and premium bedding. 46-inch LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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includes taxes & fees
Jan 16 - Jan 17, 2026
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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Weekday on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 46-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Hotel Zetta San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, convenient valet in the heart of the city. Good walking distance to Folsom street.
Stayed 2 nights in Sep 2025

10/10 Excellent

Iurii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Ely, Santa Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here.
Stayed 1 night in Sep 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room and very spacious
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway hotel.
Stayed 1 night in Sep 2025

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking situation isn’t great. I was confused when I first arrived as to where to park you just to check-in. There is no attendant. Ultimately, the only option is valet parking overnight, which is extremely overpriced. Recommend searching parking garages in the area for self parking
Stayed 1 night in Sep 2025

10/10 Excellent

charlotte

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very secure and the rooms were well sized.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristina

Stayed 2 nights in Sep 2025

10/10 Excellent

Danaly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was a hidden gem. pool table in the lobby and a little cafe area. you go the second floor and there’s a PHOTOBOOTH you do have to pay but it’s so worth it. and they have an arcade as well. it’s lovey. the only thing i didn’t like was it felt like our room ac would stop working.
Stayed 1 night in Sep 2025

10/10 Excellent

Danaly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was a hidden gem. they have a pool table in the lobby and a little cafe area as well. if you go to the second floor they have a little arcade area and my favorite part was the photo booth , the only sucky part for me was the ac in our room i feel like it wasn’t working.
outside of the hotel
the cutest telephone spot , by the elevator as well
cute area too take pics at by the elevator
from the photo booth i LOVED.
Stayed 1 night in Sep 2025

4/10 Poor

Sarah

Business traveller
Disliked: Cleanliness
The rooms are in desperate need of an upgrade and deep clean. The price paid does not reflect the actual rooms. The 1st room smelt of smoke and the 2nd room I was moved to - the lino floor was dirty and sticky. I had to ask the cleaners to wash it. Which never happened as I never saw a mop with their trolleys. The daytime front of house staff tried their best but it is not worth the 4 stars. Disappointing stay.
Stayed 6 nights in Sep 2025

10/10 Excellent

Julian

Stayed 1 night in Aug 2025

10/10 Excellent

Maritza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great space

Spacious and very nice place. Great lobby area and service was great by all staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the location
Stayed 5 nights in Sep 2025

10/10 Excellent

Meijian

Stayed 1 night in Sep 2025

6/10 Okay

Jeanine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 4 nights in Jul 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Silvia

Liked: Cleanliness, room comfort
Our stay here was not so good just due to the fact that my car came back to me with minor damage, I’m not sure where their valet parks the cars but a little after our stay we left the hotel and stopped by a store and seen that my front license plate cover was broken and license plate was bent. Not sure if the valet person hit my car against something or someone was trying to steal it, hard to tell this is SF, but still made my day irritable. Our hotel room was clean and the bed was comfy but the pillows not so much. There is an additional fee charge for amenities once you check in just be mindful, oh and our room did not come with slippers and a robe like advertised.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie E

Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Stayed 5 nights in Aug 2025

6/10 Okay

Hector

Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Emily

Stayed 1 night in Aug 2025