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Hotel Zetta San Francisco

4.0 star property
4-star hotel near Moscone Convention Center

Choose dates to view prices

Photo gallery for Hotel Zetta San Francisco

Billiards
Lobby sitting area
Reception
Premium bedding, down comforters, pillowtop beds, minibar
Billiards

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Free WiFi
  • Laundry

Explore the area

Map
55 5th St, San Francisco, CA, 94103
  • Union Square
    ‪6 min walk‬
  • Moscone Convention Center
    ‪10 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Zetta)

Suite, 1 Bedroom (Zetta)

Suite, 1 Bedroom (Zetta)

  • 74 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility/Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Roll-in Shower (Mobility/Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Premier Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Well and Away)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Well and Away)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

Heart of San Francisco.Within a 10-minute walk of this Downtown San Francisco hotel, you'll find Union Square and San Francisco Museum of Modern Art. Oracle Park and San Francisco Bay are also within 2 miles (3 km).

What's nearby

  • Union Square - 6 min walk - 0.6 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 10 min walk - 0.9 km
  • Oracle Park - 2 min drive - 1.8 km
  • Chase Center - 3 min drive - 3.2 km

Getting around

  • Market St & 5th St Stop - 1 min walk
  • San Francisco Station - 19 min walk
  • San Francisco Intl. Airport (SFO) - 18 min drive

Restaurants

  • ‪Shake Shack - ‬3 min walk
  • ‪Panda Express - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Icicles - ‬4 min walk
  • ‪Executive Order Bar & Lounge - ‬2 min walk

About this property

Hotel Zetta San Francisco

4-star hotel near Moscone Convention Center
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness center, an arcade/game room, and multilingual staff are also featured at the business-friendly Hotel Zetta San Francisco. For a fee, parking is available.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2012
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Water dispenser
Hotel Zetta San Francisco offers 116 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 46-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Weekday on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 46-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Hotel Zetta San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1009 reviews
Rating 8 - Good. 235 out of 1009 reviews
Rating 6 - Okay. 75 out of 1009 reviews
Rating 4 - Poor. 37 out of 1009 reviews
Rating 2 - Terrible. 29 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful little hotel right at the head of the cable cars and shopping and really cool restaurants across the street!
Stayed 3 nights in Jul 2025

10/10 Excellent

TRACIE, WINCHESTER

Stayed 3 nights in Jun 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
I wish the floor was carpet. Quieter and warmer that way
Stayed 1 night in Apr 2025

10/10 Excellent

Micarla

Stayed 1 night in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. Service was great. Nothing negative.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No coffee in th
Stayed 4 nights in Apr 2025

8/10 Good

Afsanae

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot, will stay again.

Great spot to stay, really loved the overall vibe of the place from the lobby to the rooms. Staff I encountered was friendly, although not terribly informed on the area and available places to eat etc but very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Ichiro, Sagamihara

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hot water flow is way too little.
Stayed 5 nights in Mar 2025

10/10 Excellent

riley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Property conditions & facilities
This is very convenient to the BART station and is quiet and safe. Staff weren’t overly friendly and the room was clean enough but not spotless. The room was comfortable, quiet and safe. A great option for the price.
Stayed 3 nights in Mar 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Aiden

Stayed 1 night in Feb 2025

10/10 Excellent

Shirley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Avery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Best hotel I’ve stayed in SF
Stayed 1 night in Feb 2025

10/10 Excellent

jad chahoud

Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic experience! They even had pinball! I would absolutely stay here again!
Stayed 1 night in Dec 2024

8/10 Good

JILL M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small blip

Paid extra for early arrival and couldn't check in when we got there. Rooms were not ready. Then you charged me anyway. The charge was reversed. All staff were exceptionally attentive and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Shai

Stayed 1 night in Jan 2025

8/10 Good

kathi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the property and what we expected for the area.
Stayed 1 night in Jan 2025

8/10 Good

Bernard

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kristen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and comfortable stay
Stayed 2 nights in Jan 2025