For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 10-minute walk of this North Beach hotel, you'll find Aquarium of the Bay and Pier 39. Ghirardelli Square and Lombard Street are also within half a mile (1 km).
Renovated in 2019
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 11 conference rooms, as well as the business center and free WiFi in public areas. There's a 24-hour fitness center on site, and a 24-hour front desk and a terrace are also provided.
Free WiFi, flat-screen TVs
Featuring conveniences like sitting areas and coffee/tea makers, the 531 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include premium bedding, hair dryers, and safes.
Hotel Riu Plaza Fisherman's Wharf ratings based on 145 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hotel Riu Plaza Fisherman's Wharf
Everyone (36)Couples (3)Family (16)
1 out of 5
I travel often on business. When I arrived, in addition to the facility fee (which I expected), they demanded a $300 deposit (which I didn't expect) -- and which they promised would be refunded upon check-out. At check-out they would not give me a receipt showing that the refund was due but promised that it would be issued promptly, no more than three business days. After 10 days and no refund I called the hotel, and management made excuses, saying they've had "problems with their system." They said it could take "another week or so." This has never happened in all my years of travel. It is utterly unacceptable, and it's the reason for the first one-star rating I have ever given.
Posted by a verified traveller on 15 Mar. 2020
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Comment from Hotel Management
7 Apr. 2020
by Online Reputation Manager
Dear guest,
Thank you for sharing your concerns with us.
Since we strive to provide our guests with a truly carefree experience, we are saddened to learn about the difficulties that you experienced and, for further assistance regarding your deposit, we kindly ask you to contact your travel agency.
We have taken careful note of your comments and hope you can give us an opportunity to change your perception into a positive one.
With our best wishes we remain,
Hotel Riu Plaza Fisherman’s Wharf
Online Reputation Manager
5 out of 5
Great price for a beautiful hotel. Also walking distance to everything we needed and more.
Posted by a verified traveller on 9 Mar. 2020
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5 out of 5
Posted by a verified traveller on 4 Mar. 2020
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5 out of 5
Posted by a verified traveller on 3 Mar. 2020
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5 out of 5
It is very clean and the staff is very nice/helpful. I will be back here in my next stay
Posted by a verified traveller on 23 Feb. 2020
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5 out of 5
Posted by a verified traveller on 22 Feb. 2020
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4 out of 5
Posted by a verified traveller on 10 Feb. 2020
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4 out of 5
Great location. Close proximity to waterfront and restaurants. Across the street from tower tours... Greta package to Napa and Sonoma Valley!
Posted by Clara, from New York on 9 Feb. 2020
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2 out of 5
They charge70 dollars to park. They could not find my reservations. Took 45 mins just to check in. Toilet is not secure to the ground. A/C unit started having a knocking noice at 5:30 in the morning. Very clean, nice staff. Wish i didn’t have the issues in the beginning.
Posted by a verified traveller on 1 Feb. 2020
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4 out of 5
I would rate the property a 4 star. The reason not a 5 star is that the bathroom was really small. Otherwise the hotel is clean, updated, beautifully decorated and the staff is pleasant and helpful. I would have preferred an interior room facing the court yard not the HVAC equipment or public bus terminal. Suggestion - Paint the roof or cover it with something nice to look at. Overall a great experience.
Hotel Riu Plaza Fisherman's Wharf offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 2436 square feet (226 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hotel Riu Plaza Fisherman's Wharf. Parking is available for a fee. A complete renovation of Hotel Riu Plaza Fisherman's Wharf was completed in November 2019. This 4-star San Francisco hotel is smoke free.
1 building
531 guestrooms or units
4 levels
2436 sq ft of conference space
226 sq m of conference space
Built in 1975
Dining venue
Bar or lounge
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Conference space
Breakfast available (surcharge)
Coffee in lobby
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Concierge
Terrace
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: San Francisco, CA (SFO-San Francisco Intl.) (26.3 km / 16.3 mi)
Train station: San Francisco Station (4.1 km / 2.6 mi)
Metro station: Beach St & Mason St Stop (0.1 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Hotel Riu Plaza Fisherman's Wharf offers 531 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Sitting area
Flat-screen television
Satellite channels
Premium channels
Movies for purchase
Coffee maker
Luxury bedding
Shower and tub combination
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Northpoint Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 7 AM
Minimum check-in age is: 21
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 20.0 per night.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 between bookings.
UnionPay
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Individually-wrapped food options are available for dinner
Gap period enforced between guest stays
Fees
Guests will be asked to pay the following charges at the property:
Destination fee: USD 23.49 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 28.95 per person (approximately)
Self parking fee: USD 45 per night (in/out privileges)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Fisherman's Wharf Sheraton
Sheraton Fisherman's Wharf
Sheraton Hotel Fisherman's Wharf
San Francisco Sheraton
Sheraton Fishermans Wharf
Sheraton San Francisco
Sheraton Fisherman's Wharf Hotel
Sheraton Fisherman's Wharf
Riu Plaza Fisherman's Wharf
Sheraton Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf San Francisco
Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
