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4.4 out of 5

"Shelter in place has significantly affected the service which is understandable but there is not much effort to compensate or improve amenities where ... " More

By a verified traveller on Tue 02 Jun 2020

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Hotel Description

5-star beach hotel near Half Moon Bay State Beach

Oceanside stay

Your stay at this hotel will put you steps from Half Moon Bay Golf Links and a 5-minute walk from Pelican Point Beach. Also, Manhattan Beach is within half a mile (1 km) and Half Moon Bay State Beach is within 2 miles (3 km).

18-hole golf course

This smoke-free hotel features a golf course, a full-service spa, and 3 restaurants. Families will appreciate the children's club, complimentary bicycles, and supervised childcare. Enjoy the 6 outdoor tennis courts and perks like free WiFi.

Free wired Internet, iPod docks

Boasting comforts such as Egyptian cotton sheets and down comforters, the 261 guestrooms offer thoughtful touches like bathrobes and slippers. Other amenities include free wired Internet, iPod docks, and Smart TVs with satellite channels.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$1,083* Per night/room 26 Oct. - 27 Oct.

Suite, 2 Bedrooms, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Golf View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Ritz-Carlton, Half Moon Bay ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton, Half Moon Bay

Everyone (2) Couples (1)
4 out of 5
Shelter in place has significantly affected the service which is understandable but there is not much effort to compensate or improve amenities where it seems it would be possible. The facility and location are ideal. I am sure that things are much better in usual times, but I cannot say that I felt that the cost (though reduced) was worth it for the less than dazzling experience. There is no room service but no extra waters or hot beverages provided. In general right now businesses are expected to go the extra mile to demonstrate improved cleaning services, but the clock in our room is still on pre daylight savings time which indicates no one has cleaned in detail or simply that attention to detail is less than ideal. Bath water was discolored and stained one of their washcloths that stayed in the water “too long” and partially blocked the draining water. Would like to try again in normal times but I may not be able to talk my husband into it.

Posted by on 2 Jun. 2020

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Comment from Hotel Management

10 Jun. 2020 by The Ladies & Gentlemen of The Ritz-Carlton

Good day. Thank you for the feedback. While our rates are significantly reduced given the shelter-in-place restrictions, we should have preformed better. Your feedback has been shared with our team and we deeply regret we did not exceeded your expectations. We hope you will give us another occasion to welcome you on a future visit when our county restrictions are lifted.

5 out of 5

Posted by on 13 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by The Ladies and Gentlemen of The Ritz-Carlton, Half

Dear Guest, thank you for your excellent rating of The Ritz-Carlton, Half Moon Bay. We are glad you enjoyed your experience with us and hope to see you again soon. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay

4 out of 5
Celebrated a 50th birthday. The hotel grounds and room are breath taking, outside bar was phenomenal, the staff were friendly and helpful, the bed was like sleeping on a cloud!! My only disappointment was the Conservatory for dinner. The tables were cramped, kids were loud, wait staff was slow to check on us, and the food was pricey and only mediocre. Had we known the food would be better in the Novigo we would have waited for a table.

Posted by on 29 May 2018

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5 out of 5

Wonderful staff match the surroundings

Pros: Close restaurants, Free Internet, Quiet
Stayed here for the second time and mentioned in the reservation that it was my wife's birthday. She received special attention and gifts both from the hotel and Navio restaurant. Staff are very friendly and go out of their way to provide extra service.

Posted by on 24 Jul. 2012

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5 out of 5

very comfy and awesome view

Pros: Quiet
Gave us glass of decent wine when we checked in. Parking was a bit pricey but they don't have many options there so you are stuck with it.

Posted by on 29 Mar. 2012

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3 out of 5

Nice hotel.... But overpriced.

Pros: Quiet, beautiful setting
Cons: too expensive
The Ritz Carlton at Half Moon Bay is set in a beautiful location. The staff was helpful and very polite. The cost of valet parking ($45 per night) and the food at the restaurant ($70 for 2 egg dishes) was outrageous. The rooms were average... Quite small for the $$$. I enjoyed the large bath tub though. Overall... My suggestion would be only to stay there if you can get a great deal....don't eat at resteraunt (downtown Half Moon Bay had some wonderful places!) and park your own car.

Posted by , from San Antonio, TX, USA on 6 Mar. 2012

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5 out of 5

Beautiful Hotel!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We got the Terrace Firepit Room and it was amazing. Overlooked the Pacific Ocean and golf course. The spa is wonderful too, we had a massage and facial there and it was absolutely wonderful. The staff was very professional and couteous. We really enjoyed our stay in the San Francisco Bay area!

Posted by , from Warren, IN on 7 Feb. 2011

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5 out of 5

Sets the standard for all Ritz-Carltons...

Absolutely stunning cliff-side inn with gorgeous views of the Pacific. The facilties were impeccible and the staff were at your beck and call. The grounds are maticulously landscaped and capture the essense of Northern California. I visited during late June and found the weather to be very cool escpecially at night. My room was so beautiful and clean, it was hard to leave it, even with the magnificent views outside beckoning me away! Half-moon Bay is quite a distance from San Fransisco and I wouldn't recommend staying here if you plan on visiting the city more than once during your stay. Otherwise, this a treat for most anyone who wishes to get away from it all or be all alone with that special someone.

Posted by on 1 Dec. 2008

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5 out of 5

Best I have ever been to.

I had my wedding here this summer and I finally realized why a Ritz Carlton is the best in the world. This hotel is by far the best I have stayed at and I have been around the world and back again. Here is what I love. THE FOOD: amazing, can i say that again, amazing. Everything i have ever eaten here was perfect, in all the restaurant and I was here for several days and had my wedding which they catered. I recommend the sunday brunch because it is the largest and best I have ever had.Then there is the view and atmosphere. Breathtaking. Some of the rooms just have amazing views of the ocean and some actually have fireplaces right out side for you to relax by your private fireplace and look at the ocean. I do not recommend kids because there is not a lot to do here for them. And lastly is the Service: outstanding. I did not know they could have service that good. I garuntee the stay you have here will be one of your best.

Posted by on 16 Nov. 2008

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5 out of 5

Absolutely Beautiful

We booked this trip as a long weekend getaway, once we got there, we wished we could have booked it for a longer stay. The property is just beautiful, the views from our room were amazing. We will definately be back soon!

Posted by on 17 Aug. 2007

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About the The Ritz-Carlton, Half Moon Bay

Location 1 Miramontes Point Rd, Half Moon Bay, CA 94019

Property Features

The Ritz-Carlton, Half Moon Bay offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 21100 square feet (1960 square meters) and includes conference space. An indoor pool, a spa tub, and a 24-hour fitness center are also featured at the luxury The Ritz-Carlton, Half Moon Bay. For a fee, parking is available. This 5-star Half Moon Bay hotel is smoke free.

  • 261 guestrooms or units
  • 6 levels
  • 4 buildings
  • 3 dining venues
  • 21100 sq ft of conference space
  • 1960 sq m of conference space
  • Built in 2001
  • Bar or lounge
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: San Francisco Intl. Airport (SFO) (39.8 km / 24.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, Half Moon Bay offers 261 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Half Moon Bay hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • IPod dock
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Navio - This seafood restaurant serves dinner only.

The Conservatory - This restaurant serves breakfast, lunch, and dinner. Open daily.

Ocean Terrace - This restaurant serves lunch only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 12
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 200 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 32 per person (approximately)
  • Valet parking fee: USD 54 per night (in/out privileges)
  • Pet fee: USD 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Half Moon Bay Ritz-Carlton
  • Ritz-Carlton Half Moon Bay
  • Ritz-Carlton Hotel Half Moon Bay
  • Ritz-Carlton Half Moon Bay Hotel
  • Ritz Half Moon Bay
  • Ritz Carlton Half Moon Bay
  • The Ritz Carlton Half Moon Bay Hotel Half Moon Bay
  • Half Moon Bay Ritz Carlton
  • The Ritz Carlton, Half Moon
  • The Ritz-Carlton, Half Moon Bay Hotel
  • The Ritz-Carlton, Half Moon Bay Half Moon Bay
  • The Ritz-Carlton, Half Moon Bay Hotel Half Moon Bay

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.