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Comfort Inn & Suites Orange County John Wayne Airport

2.5-star property
2620 Hotel Terrace Dr., Santa Ana, CA 1-855-887-0424
3.9 out of 5
Good!
See all 19 travelocity Reviews

"Rooms were clean but ppl at nite 😕other then that all great " More

By a verified traveller on Sun 14 Jun 2020

Points Of Interest

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Hotel Description

Spa hotel near South Coast Plaza

Near the airport

Within 3 miles (5 km) of this Santa Ana hotel, you'll find South Coast Plaza and Santa Ana Zoo. Also, Segerstrom Center for the Arts is within 3 miles (5 km) and University of California, Irvine is within 6 miles (10 km).

Full-service spa, fitness center

A full-service spa and an outdoor pool are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and free perks like on-the-go breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $129* Per night/room 25 Apr. - 26 Apr.

Suite, 1 King Bed with Sofa Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Accessible Room, 2 Queen Beds, Roll-In Shower, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn & Suites Orange County John Wayne Airport ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites Orange County John Wayne Airport

Everyone (11) Family (8)
5 out of 5

Posted by on 22 Jan. 2024

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Comment from Hotel Management

26 Feb. 2024 by Theresa

Thank you for taking the time to give us a 5 of 5!Come see us soon. Theresa

5 out of 5

Posted by on 25 Apr. 2023

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Comment from Hotel Management

20 May 2023 by Alberto Lopez

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Orange County John Wayne Airport. Your feedback is very important to us, and I want you to know you can rest assured that we will continually to improve with the goal of providing the most enjoyable experience for all our guests. It was a pleasure hosting you, and we all look forward to hosting you again soon.

1 out of 5

Posted by on 31 Dec. 2022

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2 out of 5
Staff

Posted by on 5 Dec. 2022

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Comment from Hotel Management

7 Dec. 2022 by Alberto Lopez

Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of my entire team, I would like to apologize for failing to exceed your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5

Posted by , from San Diego on 28 Jun. 2022

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5 out of 5

Posted by on 13 Sep. 2021

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1 out of 5
This was the worst hotel that I have ever stayed in!!!! I am never trusting Travelocity for travel. First of all the hotel.is not by the John Wayne airport. Falsely advertised. Second, we heard gunshots last night along with loud music amongst a little of everything.

Posted by on 6 Jun. 2021

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Comment from Hotel Management

12 Jun. 2021 by Joy

Dear Valued Guest, Thank you for taking the time to give us some feedback. Your satisfaction means a lot to us and we appreciate your business with us. We apologized for not meeting your expectations. We hope to be of service to you again someday and be able to correct our shortfall. Kind Regards, Josielyn Aguilar General Manager

5 out of 5

Posted by on 5 Sep. 2020

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Comment from Hotel Management

8 Sep. 2020 by Scott Young

Dear Valued Guest, Thank you for choosing to stay at the Comfort Inn & Suites. We are delighted to have exceeded your expectations on your recent stay. We look forward to welcoming you back to our hotel in the near future.

4 out of 5
Rooms were clean but ppl at nite 😕other then that all great

Posted by , from Orange County on 14 Jun. 2020

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Comment from Hotel Management

15 Jun. 2020 by Scott Young

Dear Abby, Thank you for taking the time to share your experience from your recent stay. I am disappointed to hear about your interactions with my night staff. I would like to hear further details on your interactions so that we may correct them for the future. I hope to hear from you soon.

4 out of 5

Posted by on 30 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by Scott Young

Dear Valued Guest, Thank you for choosing the Comfort Inn & Suites. We appreciate the feedback you have shared with us, as it helps us improve in the areas needed. We hope to see you in the near future.

About the Comfort Inn & Suites Orange County John Wayne Airport

Location 2620 Hotel Terrace Dr., Santa Ana, CA 92705

Property Features

Comfort Inn & Suites Orange County John Wayne Airport offers its guests a full-service spa, an outdoor pool, and a spa tub. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free during limited hours. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites Orange County John Wayne Airport. Limited free parking is available on a first-come, first-served basis. This Santa Ana hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 3 levels
  • Built in 1987
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Tustin Station (6.8 km / 4.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Orange County John Wayne Airport offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Comfort Inn & Suites Orange County John Wayne Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn John Wayne
  • Comfort Inn John Wayne Airport
  • Comfort John Wayne
  • Comfort John Wayne Airport
  • Clarion Inn John Wayne Airport Santa Ana
  • Clarion Inn John Wayne Airport
  • Clarion John Wayne Airport Santa Ana
  • Clarion John Wayne Airport
  • Santa Ana Comfort Suites
  • Comfort Inn Santa Ana
  • Comfort Inn And Suites John Wayne Airport Hotel Santa Ana
  • Comfort Suites Santa Ana
  • Comfort Inn Suites Orange County John Wayne Airport
  • Comfort Inn & Suites Orange County John Wayne Airport Hotel
  • Comfort Inn & Suites Orange County John Wayne Airport Santa Ana

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.