4.4 out of 5

"The hotel is beautifully decorated for the holidays. They have a lot of nice amenities and restaurants and lounges. The rooms leave a lot to be desire ... " More

By a verified traveller on Fri 09 Dec 2016

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Hotel Description

Family-friendly 4.5-star resort near Disney California Adventure® Park

In suburbs

A stay at this Anaheim Resort resort places you within half a mile (1 km) of Downtown Disney® District and 2 miles (3 km) of Anaheim Convention Center. Disney California Adventure® Park and Disneyland® are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 3 outdoor pools, and a fitness center are all featured at this smoke-free resort. There's fun for all ages with a children's club and a children's pool, and barbecue grills are available on site. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free WiFi, refrigerators

Offering conveniences like refrigerators and coffee/tea makers, the 948 guestrooms also have free WiFi and balconies or patios. Other amenities include 24-hour room service, TVs, and free weekday newspapers.

Room, Concierge Service

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Artisan)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard View Wheelchair Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard View - Hearing Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Woods, Garden, or Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Disney's Grand Californian Hotel and Spa ratings based on 91 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Disney's Grand Californian Hotel and Spa

Everyone (7) Couples (1)
4 out of 5

Excellent but pricey!

Pros: Close restaurants, Free Internet, Quiet, location
Cons: price
You can't beat the location of this hotel. After a long day at the park, the convenience of being so close to your hotel is awesome. The beds were probably the most comfortable hotel beds that we have slept in. Super clean rooms, and friendly staff. The only downside is the outrageous money you have to pay to stay here.

Posted by , from Saskatchewan, Canada on 20 Apr. 2012

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5 out of 5

Friendly, helpful, clean, and close to it all! Very pleased!

Pros: Free Internet, right at the disney parks and downtown disney, clean
Cons: pool slide closed, pillows a bit uncomfortable
Love, love, love the location of this hotel. We have a 3, 7, and 12 year old. (We got the bunkbed/trundle room, which was great, no one had to sleep together. BONUS!) When the little one needed a rest it was about a two minute walk back to the hotel. My husband took advantage of the early morning entry. He and the two older kids would go early in the a.m. into the parks, and leave myself and the 3 yr old to sleep in. Well worth the extra money if you have little ones. Staff was friendly and helpful. Only con was that the waterslide was closed, which was supposed to be open (which was indicated on the website). The kids were disappointed. And then the pool was closed completely the last day of our stay. If we were't so busy it would have been a big problem. All in all, it was a great experience!

Posted by , from Alberta, Canada on 12 Mar. 2012

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5 out of 5
The staff is exceptional and the attention to detail of the hotel is amazing

Posted by on 1 Jun. 2019

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5 out of 5
Love this hotel and it's staff. Pricey yes but worth it because of the atmosphere and convenience. The staff was super friendly and we had zero problems.

Posted by on 17 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Demosthenes

Thank you for being our Guest at Disney’s Grand Californian Hotel & Spa, and for taking the time to rate your experience. We truly appreciate it. We hope you will have the opportunity to stay with us again soon.

5 out of 5

Posted by on 8 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Demosthenes

Thank you for being our Guest at Disney’s Grand Californian Hotel & Spa, and for taking the time to rate your experience. We truly appreciate it. We hope you will have the opportunity to stay with us again soon.

3 out of 5

Overpriced

Majority of staff are amazing. Some not so good and need to rethink working in hospitality. Lobby appearance is wonderful. Room on other hand are old and so not worth the hefty price! Old rooms. Dark. Our bed was so old it had body indents on each side. If one person moved, the entire bed shook so much it woke the other up(felt like an earthquake-not exaggerating). Digital/analog tv, coffee/tea was like being at 2 star hotel. Not even any bottles of water in room and trust me you do not want to use the faucet water. We were told of pool renovations but we're not told that the floor right above where we were staying was also being renovated and could hear them doing construction in those rooms. I've spent far less elsewhere and received much better rooms and room amenities than this hotel offered. We requested garden view and got view of a rooftop. On a good note, great location.

Posted by on 25 Mar. 2017

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2 out of 5

Why you should WATCH OUT if you stay at the Grand

Check in isn't till 3pm We were told we would get a TEXT message around the "3 o'clock hour " When we did not get a text I finally called the front desk at 6pm ! The front desk told me it was a "glitch" and they apologized . The hotel is nice , the room for almost 600$ was very average , the bathroom average , no mini bar not even one bottle of water on the house ? The TV viewing was extremely limited , and we both thought to ourselves really ?... no free Disney movies for the kids ? We ordered a cheese quesadilla and French fries for a grand total of 40$ !?!?! They say they have 24/7 room service but the 24/7 menu is terrible and limited . If your vegetarian get ready as you have NO CHOICES . So we spent 560$ to stay from 6pm till an 11am checkout ? rediculous ! The staff was the ONLY SAVING GRACE ! They comped a dinner and wrote us two fast passes .... but unfortunately it did not make up for the late check in , the overpriced so so room or the early check out . We will never be back it's overpriced and not that special .

Posted by , from F on 15 Dec. 2016

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4 out of 5

Grand Californian

The hotel is beautifully decorated for the holidays. They have a lot of nice amenities and restaurants and lounges. The rooms leave a lot to be desired. They are not spotless but not dirty either, honestly the best western was equally clean. We paid for a downtown Disney view and we did have one if we leaned out over the roof of the business below us and looked left. Otherwise it was primarily a roof and vent view. The employees were nice but definitely didn't go out of the way to engage or make us feel welcome as they usually do in the 4 and 5 star resorts I've stayed in. I'd stay here again for the amenities and the closeness to the park but not based on star rating. It's convenient and that's what you pay for, but otherwise it's not necessarily worth the extra money.

Posted by , from AZ on 9 Dec. 2016

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3 out of 5

Room were over priced.

Great location, friendly staff. But the rooms were out dated and over priced.

Posted by on 29 Jul. 2015

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4 out of 5

NO value for the price

Pros: Nice lobby and friendly staff.
Cons: All rooms should have a microwave. And the cost is about four times over priced.
Way over priced. The hotel is grand but you can walk around and look at it for free w/o having to book a room. If you do decide to stay make sure you at least get one with a view, or don't bother. Paid $30 for a buffet brkfst at the Story Tellers Cafe. I could have had room service for half that. Wish I had bothered to research the prices before. It was nice being close to everything but a free shuttle from a nearby hotel would have been just as good. Also the drinks at the bar are also over priced by about double. A beer for $9, a lemonade for $5.

Posted by , from LA on 4 May 2015

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About the Disney's Grand Californian Hotel and Spa

Location 1600 S Disneyland Dr, Anaheim, CA 92802

Property Features

Disney's Grand Californian Hotel and Spa offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. You'll find a business center on site. A children's pool, tour/ticket assistance, and barbecue grills are also featured at the luxury Disney's Grand Californian Hotel and Spa. A roundtrip airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Anaheim resort is smoke free.

  • 948 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Built in 2001
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orange County, CA (SNA-John Wayne) (20.8 km / 12.9 mi)
  • Train station: Anaheim Regional Transportation Intermodal Center (5.1 km / 3.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Disney's Grand Californian Hotel and Spa offers 948 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Private balcony or patio
  • In-room dining (24 hours)
  • Television
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Disney's Grand Californian Hotel and Spa has a restaurant on site.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 22 per person (approximately)
  • Airport shuttle fee: USD 30 per person (roundtrip)
  • Self parking fee: USD 18.00 per night
  • Valet parking fee: USD 28.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Disney's Grand Californian Hotel
  • Disney's Grand Hotel
  • Disney's Grand Californian
  • Disney's Grand
  • Disney's Grand Californian Hotel Spa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Promotions

Star Wars Land Promotion

Book a stay in any room type or rate category for travel May 31 - June 23, 2019, and receive a designated reservation to access Star Wars: Galaxy's Edge during the stay (1 reservation per registered guest; valid theme park admission is required).


Full details provided at check-in. Capacity and experiences are limited. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.