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Hilton Garden Inn-Springfield, MA

3.0 star property
3-star hotel near Naismith Memorial Basketball Hall of Fame

Choose dates to view prices

Photo gallery for Hilton Garden Inn-Springfield, MA

Lobby
Exterior
Indoor pool
Lobby
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Room service
  • Bar
  • Pet-friendly

Explore the area

View in a map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Naismith Memorial Basketball Hall of Fame
    ‪5 min walk‬
  • MGM Springfield
    ‪9 min walk‬
  • MassMutual Center
    ‪16 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard King

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Two Queens

8.8 out of 10
Excellent
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Corner room with Basketball Hall of Fame view

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Springfield

South End stay.Within a 15-minute walk of this South End hotel, you'll find Naismith Memorial Basketball Hall of Fame and MGM Springfield. Connecticut River and MassMutual Center are also within 2 miles (3 km).

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 5 min walk - 0.4 km
  • MGM Springfield - 9 min walk - 0.8 km
  • MassMutual Center - 16 min walk - 1.4 km
  • Baystate Medical Center - 4 min drive - 4.6 km
  • Eastern States Exposition - 4 min drive - 4.7 km

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪TAP Sports Bar - ‬14 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Wahlburgers - ‬12 min walk
  • ‪Red Rose Pizzeria - ‬13 min walk

About this property

Hilton Garden Inn-Springfield, MA

3-star hotel near Naismith Memorial Basketball Hall of Fame
Hilton Garden Inn-Springfield, MA offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn-Springfield, MA. Free self parking is available.

  • 1 building
  • 143 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2002
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Bar or lounge
Hilton Garden Inn-Springfield, MA offers 143 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Languages

English

Similar properties

Lobby

Hampton Inn & Suites Springfield/Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,004 reviews
The price is CA $169
CA $192 total
includes taxes & fees
Sep 1 - Sep 2
Hampton Inn & Suites Springfield/Downtown

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Premium channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0013222810. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1003 reviews
Rating 8 - Good. 295 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashlee

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and gracious knowledgeable staff. Great renovations. Will be staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Sirjamerson

Liked: Cleanliness, amenities, property conditions & facilities
Ghhb
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff are wonderful, and close to many attractions. The room was large and beds were very comfy. Had a hard time falling asleep because of highway noise and others letting doors slam.
Stayed 1 night in May 2025

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Manager on dust was rude, had to re-book due to price increase at check in though the Expedia and I am a diamond member.
Stayed 1 night in May 2025

8/10 Good

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Craig

Stayed 2 nights in May 2025

10/10 Excellent

Hana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptionally clean, the bed was comfortable, and all the necessary amenities were provided. The staff was friendly and courteous.
Stayed 1 night in May 2025

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and staff was amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason for the 4 stars is the remodeling they got going on . If that was not here I’d say everything was excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Stayed 1 night in Apr 2025

8/10 Good

elisabeth

Good - easy on off the highway - quiet and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Just loved it
Stayed 1 night in Apr 2025

8/10 Good

Brandon

Stayed 1 night in Mar 2025

10/10 Excellent

Mimi

Stayed 1 night in Feb 2025

2/10 Terrible

Mirela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless sketchy people in the lobby and staff doing nothing about it. Construction noise starting at 8am on the weekend.
Stayed 2 nights in Mar 2025

4/10 Poor

Karen

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Handicap room not requested.

Stayed 2 nights in Feb 2025

4/10 Poor

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Construction, including use of something sounding like a jackhammer begain at 9:02 am on a holiday weekend. The noise was comically loud. Inexcusable for a sold out hotel to schedule such disruptive work while people are there over the long weekend.
Stayed 1 night in Feb 2025

10/10 Excellent

Gwendolyn

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Christiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

:(

Was rudely awoken by construction/unannounced maintenance at 8:30. No mention of this at check-in or on either Hotels.com or the hotel's website. Noise was too loud to make phone calls or join a Zoom meeting at 9:30 that was planned weeks ago. Very disappointing and frustrating.
Stayed 1 night in Feb 2025

8/10 Good

Zachoree

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, scammy place
Stayed 1 night in Feb 2025

8/10 Good

mario

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025