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Holiday Inn Express Springfield Downtown by IHG

2.5 star property
Baroque hotel near MassMutual Center

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Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Classic architecture meets modern comfort at this Hilton Express hotel, featuring a symmetrical facade with evenly spaced windows and decorative moldings.
Creator video
Relax and unwind in our welcoming lobby, featuring a reception desk, comfortable seating area, and convenient amenities.
Relax in comfort with a large bed, desk, and seating area, plus a flat-screen TV and large window.
Indulge in a variety of breakfast options, including cheese omelets, scrambled eggs, and more.

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
145 State Street, Springfield, MA, 01103
  • MassMutual Center
    ‪3 min walk‬
  • MGM Springfield
    ‪5 min walk‬
  • Naismith Memorial Basketball Hall of Fame
    ‪11 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(93 reviews)
  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room

8.6 out of 10
Excellent
(20 reviews)
  • 28.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 30.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Addl Living Area)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Springfield

City center stay.At this Metro Center hotel, you'll be steps from MassMutual Center and within a 15-minute walk of Paramount Theater. Springfield Armory and Naismith Memorial Basketball Hall of Fame are also within 2 miles (3 km).

What's nearby

  • MassMutual Center - 3 min walk - 0.3 km
  • MGM Springfield - 5 min walk - 0.4 km
  • Naismith Memorial Basketball Hall of Fame - 11 min walk - 1.0 km
  • Springfield Armory - 13 min walk - 1.1 km
  • Titanic Museum - 2 min drive - 2.2 km

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪Wahlburgers - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪La Fiorentina Pastry Shop - ‬7 min walk
  • ‪South End Market - ‬9 min walk
  • ‪The Chandler Steakhouse - ‬5 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Baroque hotel near MassMutual Center
Holiday Inn Express Springfield Downtown by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Holiday Inn Express Springfield Downtown by IHG also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Baroque Springfield hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 8 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Enter a stylish lobby with a reception desk, welcome sign, and framed photographs.

Hampton Inn & Suites Springfield/Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
The price is CA $156
CA $178 total
includes taxes & fees
Aug 10 - Aug 11
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The tax ID number is C0004282810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sharon, melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options around the hotel were good, lots to choose from. The beds were very comfortable with fluffy pillows
Stayed 3 nights in Jul 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in middle of everything just what I need it great stay!
Stayed 4 nights in Jun 2025

10/10 Excellent

Regina Jeannetta

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and our stay was great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Gretchen, Owatonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a corner room. Was comfortable, quiet, and clean.
Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will visit again
Stayed 2 nights in Apr 2025

8/10 Good

Georgiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Apr 2025

8/10 Good

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice

comfy bed, nice pillows. Slept like a rock. Great breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Karla

Liked: Cleanliness, property conditions & facilities
Check in associate was great 😊 but when we went to the des
Stayed 1 night in Apr 2025

10/10 Excellent

Sorin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, great location.
Stayed 1 night in Apr 2025

10/10 Excellent

rosa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel nice people love they have a swimming pool for my kids love the breakfast and love it the real clean
Stayed 1 night in Apr 2025

8/10 Good

Zihni

Stayed 1 night in Apr 2025

6/10 Okay

Maria

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Not satisfied with housekeeping service, front desk were very friendly and helpful, sorrounding area smells like marijuana all over and even inside the hotel
Stayed 7 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place service and lobby attendant are all great staff
Stayed 1 night in Apr 2025

4/10 Poor

Karen

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Said area shuttle on Expedia- there was none. VERY unsafe area- walked to look for food- very very unsafe area to walk around Parking seemed unsafe as well
Stayed 1 night in Apr 2025

10/10 Excellent

lorraine

Travelled with family and small children
Liked: Cleanliness, staff & service
Convenient
Stayed 3 nights in Feb 2025

10/10 Excellent

CARRIE, west greenwich

Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the overall hotel experience!
Stayed 7 nights in Apr 2025

8/10 Good

Ahmed I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a fan of the really super loud plumbing when your neighbor is showering but otherwise the stay was nice! comfy pillows, easy parking, wonderful staff
Stayed 1 night in Apr 2025

2/10 Terrible

Jerry

Ongoing safety issues with people threatening others inside hotel facilities. Refused to stay there and was not reimbursed.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn

Best stay I have ever had.
Stayed 2 nights in Apr 2025

10/10 Excellent

Irwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spent 2 nights. no complaints, but kinda expensive
Stayed 2 nights in Mar 2025