Skip to main content
Beginning of main content
 Chicopee •1 Room
 Chicopee • 1 Room
Book online or call 1-855-857-9091 Phone Number

Quality Inn Chicopee - Springfield

2.5-star property
463 Memorial Dr, Chicopee, MA 1-855-887-0424
3.4 out of 5
See all 16 travelocity Reviews

"Good area i bit outdated room was clean. " More

By a verified traveller on Sat 11 Feb 2023

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Enjoy free breakfast at this Chicopee hotel

In shopping district

You'll find Chicopee Falls Dam and Chicopee Memorial State Park within 2 miles (3 km) of this hotel. Connecticut River and Indian Motorcycle Museum are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Laundry facilities, concierge services, and free newspapers are also on offer.

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn Chicopee - Springfield ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn Chicopee - Springfield

Everyone (9) Couples (4) Family (4)
5 out of 5

Posted by on 22 May 2023

Was this review helpful to you?
5 out of 5
Good area i bit outdated room was clean.

Posted by on 11 Feb. 2023

Was this review helpful to you?
Comment from Hotel Management

11 Feb. 2023 by Management

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

3 out of 5

Posted by on 6 Nov. 2022

Was this review helpful to you?
5 out of 5

Posted by on 26 Jun. 2022

Was this review helpful to you?
1 out of 5
A pit. First experience was with the three S's: surly, smiling (the only nice one), and sullen. After five brutal hours of traffic, I asked surly if she could possibly check is in at 2:30, rather than 3:00 PM. Without looking at her housekeeping report, or making eye contact, she said "No. Come back later. 30 min later. Smiling actually made eye contact and looked like she was glad to see us. "No problem." The property was, in a word, filthy. Used dental cleaners on the carpeting in the hall, black mold in the bathroom, rusty fixtures in the shower, unpainted plastering in the room. And the list went on. When we couldn't get the shower to work, I tried to call the desk, but the phone wouldn't work, so I walked down to the desk and met sullen. As though it was an imposition, she trudged down to our room, conformed that the phone indeed wasn't working, then struggled to get the exposed plumbing to turn on. Big sigh, and she was gone. My siggestions: the owner clearly hasn't inspected his property in months. if ever. Either that, or he just doesn't care about his property. His staff (except for smiling) was an embarassment. Virtually no maintenance apparent. Standing garbage overflowing in the parking lot. If the conditions of the property are acceptable to ownership, they are the equal of a flophouse or a homeless shelter. The real crime was charging a premium rate ($175/2 nights) for a poorly managed, poorly kept property. It needs to be closed.

Posted by on 1 Dec. 2021

Was this review helpful to you?
5 out of 5
Property could use a refresh but the women who checked us in had a great friendly energy and was so helpful.

Posted by on 3 Oct. 2021

Was this review helpful to you?
Comment from Hotel Management

28 Oct. 2021 by Management

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2 out of 5

Posted by on 28 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

10 Jul. 2021 by FD

thank you for taking the time to review your stay

5 out of 5

Posted by on 5 Dec. 2020

Was this review helpful to you?
Comment from Hotel Management

8 Dec. 2020 by Front Desk

thank you for taking the time to review your stay with us. We appreciate all feedback and use it to improve for future guests.

4 out of 5
It says breakfast comes with the room but they do not have it.

Posted by , from Springfield Ma on 20 Jul. 2020

Was this review helpful to you?
Comment from Hotel Management

22 Jul. 2020 by Front Desk

We appreciate you taking the time to review your stay. We apologize for not having breakfast available, however do to Covid-19 we are working with our local board of health to meet all requirements needed to reopen our breakfast.

4 out of 5
I like the area tbe room is in. The hotel check in was great

Posted by on 1 Mar. 2020

Was this review helpful to you?
Comment from Hotel Management

3 Mar. 2020 by Front Desk

Thank you for taking the time to review your time. We are glad it was enjoyable.

About the Quality Inn Chicopee - Springfield

Location 463 Memorial Dr, Chicopee, MA 01020

Property Features

WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Chicopee - Springfield. Free self parking is available. Smoking is allowed in designated areas at this Chicopee hotel.

  • 100 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Holyoke Station (6.7 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0008350610. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • State tax ID - C0008350610
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Chicopee/Springfield
  • Quality Chicopee/Springfield Chicopee
  • Quality Inn Chicopee/Springfield
  • Quality Inn Chicopee/Springfield Chicopee
  • Quality Inn Chicopee-Springfield
  • Quality Chicopee-Springfield
  • Quality Chicopee Springfield
  • Quality Inn Chicopee Springfield
  • Quality Inn Chicopee - Springfield Hotel
  • Quality Inn Chicopee - Springfield Chicopee
  • Quality Inn Chicopee - Springfield Hotel Chicopee

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.ca/Chicopee-Hotels-Quality-Inn-Chicopee---Springfield.h856259-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicopee-Hotels-Quality-Inn-Chicopee---Springfield.h856259-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Chicopee-Hotels-Quality-Inn-Chicopee---Springfield.h856259-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.