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Quality Inn West Springfield

2.5 star property
Golf hotel near Olympia Ice Center

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Photo gallery for Quality Inn West Springfield

Check-in/check-out kiosk
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Free daily buffet breakfast
Seasonal outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

View in a map
1150 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Shops
    ‪9 min walk‬
  • Place, Olympia Ice Center
    ‪10 min walk‬
  • Place, Q Pin 2's
    ‪13 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

7.6 out of 10
Good
(57 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(80 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

About the area

West Springfield

City center stay.Within 3 miles (5 km) of this West Springfield hotel, you'll find Olympia Ice Center and Big E. Also, Holyoke Mall is within 3 miles (5 km) and Eastern States Exposition is within 6 miles (10 km).

What's nearby

  • Riverdale Center - 5 min walk - 0.4 km
  • Riverdale Shops - 9 min walk - 0.8 km
  • Olympia Ice Center - 10 min walk - 0.9 km
  • Q Pin 2's - 13 min walk - 1.1 km
  • Cinemark West Springfield 15 - 13 min walk - 1.1 km

Getting around

  • Springfield Union Station - 13 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

Restaurants

  • ‪Dunkin' - ‬4 min drive
  • ‪Wood-N-Tap - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪IHOP - ‬2 min drive

About this property

Quality Inn West Springfield

Golf hotel near Olympia Ice Center
Quality Inn West Springfield offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn West Springfield. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby
Red Roof Inn PLUS+ West Springfield
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.4 out of 5, 1,004 reviews
The price is CA $116
CA $133 total
includes taxes & fees
Dec 4 - Dec 5
Red Roof Inn PLUS+ West Springfield

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0009643250. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Reviews

Quality Inn West Springfield Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 312 out of 1013 reviews
Rating 8 - Good. 234 out of 1013 reviews
Rating 6 - Okay. 208 out of 1013 reviews
Rating 4 - Poor. 130 out of 1013 reviews
Rating 2 - Terrible. 129 out of 1013 reviews

Reviews

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
There was road construction right outside the hotel that was done over night.
Stayed 1 night in Sep 2025

8/10 Good

Shayne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Edwin

Disliked: Cleanliness, amenities, property conditions & facilities
The property is dirty and I got sick from eating the breakfast. could not wait to get out of there and would not recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

6/10 Okay

kena

It was good for the price
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the am breakfast every am. Staff was friendly. The toilet seat was cracked in the bathroom and a maintenance man came right away and replaced it. He was very friendly and concerned about a funeral I had to attend. The room was clean and very neat. Front desk staff was also friendly and courteous. Enjoyed my stay.
Stayed 4 nights in Aug 2025

6/10 Okay

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was great, the pool was so clean, the room was so clean, the breakfast was great also. The only thing that I have to complain about is my car got stolen the first night we stayed in the parking lot.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable one night stay at the Quality Inn!

I recently stayed 1 night at the Quality Inn while in the area for Six Flags. This is my go to hotel when visiting the park as it is a great value and about 15 minutes away. I checked in later, around 9pm, and long time employee Rick was at the desk. He is never shy about his dislike for computers and can take some time to check in a guest, but he is funny and friendly yet sassy. He complained about the system freezing as I was assigned to room 317 and asked for a higher floor, which had been in my reservation. Luckily he moved me to room 517 instead. The room was clean, spacious, plenty of towels, and overall pleasant. The AC was off so I turned it on, went to dinner, and room was cool by time I returned. Some of the furniture was scuffed but they attempted repairs. For the price, the room was great, and I had a good stay. Everything worked! Breakfast was fine, it was quite busy at 8:30am, but there were tables, and staff were present refilling everything, and keeping the area tidy. Not a fan of the eggs but there were plenty of choices. They should add a second waffle iron though as it was quite popular! I will continue to visit this hotel when in the area for the great value and comfortable rooms. It isn't perfect but is more than sufficient especially for the price! Already have my next stay booked for October! I enjoy getting dinner at the restaurant next door, it is fantastic, and reasonable prices! Although they seem to close at 9:30 now on Sundays.
Stayed 1 night in Aug 2025

6/10 Okay

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service
The beds were comfortable. The breakfast was mid, as only pork sausage was offered as a meat option. The television kept going out, staff had to come to our room three different times to connect us back to the satellite/cable. Finally, the front desk gave us an update that there was an issue with the connection. May have to frequently contact the front desk for certain items like towels and toiletries like shampoo, as our rooms were half-empty (they are bottles attached to the wall). There is a convenient restaurant next door with pretty decent food. There are also some stores and other restaurants across the highway.
Stayed 2 nights in Jun 2025

8/10 Good

Ronald

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

CHANG LI

Stayed 2 nights in Aug 2025

8/10 Good

Peter, Melbourne Beach

Stayed 4 nights in Jul 2025

10/10 Excellent

Leroy

Stayed 4 nights in Jul 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and the kids said it was perfect for their overnight stay after visiting Six Flags.
Stayed 1 night in Aug 2025

6/10 Okay

LINDA

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room we had was updated. I see they are working on the place. It needs more updating though. Breakfast area isn’t much to be desired for facilities. Selections ok but the fruit was melding that was placed out. Lots of restaurants and stores in this location. Town seems a bit in need of new paved roads.
Stayed 2 nights in Aug 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The price was right
Stayed 2 nights in Aug 2025

4/10 Poor

Katerine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Edgardo

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like anything
Stayed 2 nights in Jul 2025

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is listed as 2 star. It meets/exceeds this. Staff is superb. This is a well used facility with a swimming pool with a handicap lift. The area was well looks after with a clean restroom/dressing room. You have to let the desk know you want to use the pool. They open the door “to prevent the locals from using the pool”. Lovely dining options (Cal’s) nearby for upper scale options. The rooms are tired, walls thin, but clean. Coin laundry is for guests. Our TV was the big disappointment. It needed to be rebooted, but in the AM, was again not functioning. Breakfast offered yogurts, egg, hash brown and sausage patties for you to make an English muffin type sandwich, or have next to your waffles. Good coffee. This is a good inexpensive option. If you prefer more luxurious hotels, do not choose this one. For an inexpensive good nights’s sleep, clean shower and simple pool, this might be for you. Ask the staff before you commit for room placement options. There are 5 floors.
Stayed 1 night in Aug 2025

2/10 Terrible

Janine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First time ever having to leave hotel room because of safety issues.. had an extreme allergic reaction due to the smell of cats and cat pee everywhere .. the gentleman at the front desk was very nice and said he understood .. trying to receive a refund through insurance
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodging not fancy but clean !! Check-in with Andy was great friendly helpful We would not hesitate for a minute to stay there again Thank you folks at Quality inn
Stayed 1 night in Aug 2025