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Quality Inn West Springfield

Property class: 2.5
Golf hotel near Olympia Ice Center

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Photo gallery for Quality Inn West Springfield

A covered swimming pool with glass walls, a diving board, and lounge chairs.
A gym with cardio equipment including a treadmill, an elliptical, and a stationary bike.
A conference room with rows of chairs, an exit sign, and a door.
A hotel lobby with a grey sofa, two armchairs, a flat-screen TV, a potted plant, and an American flag.
A hotel room with a neatly made bed, a bedside telephone, and wall-mounted lamps.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
1150 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Center
    ‪5 min walk‬
  • Place, Riverdale Shops
    ‪9 min walk‬
  • Place, Olympia Ice Center
    ‪10 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with a bed, a chair, a desk, a lamp, and a window with curtains.

Room, 2 Queen Beds

7.6 out of 10
Good
(66 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a neatly made bed, a bedside telephone, and wall-mounted lamps.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(93 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About the area

West Springfield

City center stay.Within 3 miles (5 km) of this West Springfield hotel, you'll find Olympia Ice Center and Eastern States Exposition. Also, Holyoke Mall is within 3 miles (5 km) and Eastern States Exposition is within 6 miles (10 km).

What's nearby

  • Riverdale Center - 5 min walk - 0.4 km
  • Riverdale Shops - 9 min walk - 0.8 km
  • Olympia Ice Center - 10 min walk - 0.9 km
  • Cinemark West Springfield 15 - 13 min walk - 1.1 km
  • MGM Springfield - 5 min drive - 7.4 km

Getting around

  • Springfield Union Station - 13 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

Restaurants

  • ‪7 Brew Coffee - ‬11 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Wood-N-Tap - ‬11 min walk
  • ‪Burger King - ‬10 min walk

About this property

Quality Inn West Springfield

Golf hotel near Olympia Ice Center
Quality Inn West Springfield offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn West Springfield. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
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The price is CA $121
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includes taxes & fees
Oct 26 - Oct 27
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with satellite premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0009643250. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

How close is Quality Inn West Springfield to the airport?

Quality Inn West Springfield is 4.4 mi (10-min drive) away from the Springfield Union Station (ZSF) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn West Springfield?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on Oct 20, 2026 start from CA $148, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn West Springfield have an airport shuttle?

Airport shuttle services are not available at Quality Inn West Springfield.

Does Quality Inn West Springfield offer free breakfast?

Quality Inn West Springfield offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Quality Inn West Springfield?

No, there is no casino at this hotel, but MGM Springfield (7-min drive) is nearby.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Quality Inn West Springfield?

This hotel offers free self parking.

Does Quality Inn West Springfield have a pool?

Quality Inn West Springfield features a seasonal outdoor pool.

Does Quality Inn West Springfield have a restaurant?

Quality Inn West Springfield is home to Tokyo Asian Cuisine Resta, which features Asian cuisine.

Does Quality Inn West Springfield have a spa?

There are no spa services available at this hotel.

How close is Quality Inn West Springfield to downtown West Springfield?

Quality Inn West Springfield is 2.1 mi away from West Springfield.

Quality Inn West Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 332 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 195 out of 1003 reviews
Rating 4 - Poor. 117 out of 1003 reviews
Rating 2 - Terrible. 116 out of 1003 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
I did love how free breakfast was, despite options for fruit were low. The pool was very clean and area around it very inviting despite the floor was slightly ramped.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room! Nicest place we have stay in this area.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean, staff pleasant. The rooms need updating however- very outdated and worn.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get there .
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where clean staff was awesome breakfast was really good waffles eggs sausage muffins bread bagels with everything that goes with them it made the hotel even better.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Free breakfast. Family friendly.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable stay! Within walking distance of two malls. Staff did a good job making the exterior and lobby welcoming and attractive. Some portions of the property are still being updated, but our room on the 4th floor was modern and even had a balcony.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms, balcony views, staff was nice and helpful, very clean good smelling
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Nice room and bathroom. Breakfast was pretty good. It has a Japanese restaurant attached to the building that is very good. Has sushi and hibachi.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
The air conditioning worked fine. Staff was nice. That it. Place
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service
Disliked: Amenities
It was relaxing room was decent and cool breakfast was ok
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room. Nice bed. Good a/c. Breakfast was basic but ok.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, and breakfast!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
This property screams tired but the bed was clean. We didn’t use the indoor pool or gym. Breakfast was ‘meh’ on the day we stopped by to eat. Luckily, we out and about most of the time. Decent restaurants in the area so no worries there.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and good for the location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it’s ok Awesome breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good breakfast. Cost-effective. Great place to stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Breakfast was good a/c excellent actually cold. It was 90 outside the whole place nice and cool. Bed comfortable plenty of towels. The vending machines could use updating only cash or coins. There is gas station next door so you could get stuff there too.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good breakfast. Room needs a little TLC.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were good, room clean, breakfast good, air condition good, swimming pool not to good, totally different than the picture,,
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Mar 2026

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