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4.5 out of 5

"Interior and surrounding property is nice and clean. It is located near the Mass Pike - traffic noise all night. " More

By a verified traveller on Sun 01 Oct 2023

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Hotel Description

Enjoy free breakfast at this Chicopee hotel

In Chicopee

Within 2 miles (3 km) of this Chicopee hotel, you'll find Chicopee Falls Dam and Chicopee Memorial State Park. Indian Motorcycle Museum and Connecticut River are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and a terrace are also on offer.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $151* Per night/room 25 Apr. - 26 Apr.

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru by Hilton Chicopee Springfield ratings based on 32 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru by Hilton Chicopee Springfield

Everyone (14) Couples (7) Family (16)
4 out of 5
N/a

Posted by on 11 Feb. 2024

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3 out of 5
Interior and surrounding property is nice and clean. It is located near the Mass Pike - traffic noise all night.

Posted by on 1 Oct. 2023

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5 out of 5
Very nice hotel. When visiting family in Mass, I will definitely stay here again!

Posted by , from DOWNINGTOWN on 3 Apr. 2023

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5 out of 5
The windows on the front of the building facing memorial drive are not sound proof by any means Felt that one curtain was not adequate for loght ot privacy

Posted by on 27 Jan. 2023

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4 out of 5
The price and the accommodations were perfect for our needs.

Posted by on 20 Jan. 2023

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5 out of 5
Lobby was bright & inviting. Staff very friendly and helpful. Modern decor was a nice touch. Liked NO carpet in room! Cleaner feeling. Nice size shower Slow close toilet seat👍😁

Posted by on 14 Jun. 2022

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Comment from Hotel Management

15 Jun. 2022 by Pebbles

Thanks for the review have a wonderful day.

5 out of 5
Love it close to everything clean

Posted by on 6 Mar. 2022

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Comment from Hotel Management

21 Mar. 2022 by Pebbles

Thanks for the review.

4 out of 5

Posted by on 5 Dec. 2021

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5 out of 5
Rooms are very open with light/contemporary decor (no granny furniture or brown carpet!), friendly staff & good amenities for the price, easy access to highways & restaurants.

Posted by , from Wilkinsburg on 2 Nov. 2021

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5 out of 5

Posted by on 30 Oct. 2021

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About the Tru by Hilton Chicopee Springfield

Location 440 Memorial Dr, Chicopee, MA 01020

Property Features

Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, an arcade/game room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free. This Chicopee hotel is smoke free.

  • 1 floor
  • 108 guestrooms or units
  • Built in 2018
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Holyoke Station (7.1 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0004550610. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • State tax ID - C0004550610
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru Hilton Chicopee Springfield Hotel
  • Tru Hilton Springfield Hotel
  • Tru Hilton Chicopee Springfield
  • Tru Hilton Springfield
  • Tru Hilton Chicopee Springfie
  • Tru by Hilton Chicopee Springfield Hotel
  • Tru by Hilton Chicopee Springfield Chicopee
  • Tru by Hilton Chicopee Springfield Hotel Chicopee

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.