For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within 6 miles (10 km) of this Fife hotel, you'll find Emerald Queen Casino and Wild Waves Water Park and Enchanted Village. Tacoma Dome and Greater Tacoma Convention and Trade Center are also within 6 miles (10 km).
Casino, outdoor pool
This smoke-free hotel features a casino, a nightclub, and 3 restaurants. Traveling on business? Take advantage of the laundry service, conference space, and free valet parking. Unwind with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and a casino shuttle.
Free WiFi, iPod docks
In addition to LCD TVs with cable channels, the 103 guestrooms offer free WiFi and iPod docks. Coffee/tea makers, down comforters, and free local calls are also available.
Emerald Queen Hotel & Casino ratings based on 10 Verified Reviews
Review Summary
3.4
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Emerald Queen Hotel & Casino
Everyone (7)Couples (1)Family (1)Other (1)
5 out of 5
We thought the whole visit was great. Everyone was super friendly.
Posted by a verified traveller on 5 Oct. 2019
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Comment from Hotel Management
14 Oct. 2019
by EQC
Dear Traveler,
Thank you for taking the time to rate your stay with us. We are pleased you enjoyed yourself. We hope you will visit us again soon.
Regards, Hotel Management
5 out of 5
Posted by a verified traveller on 22 Sep. 2019
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Comment from Hotel Management
23 Sep. 2019
by EQC
Dear Traveler,
We appreciate you taking the time to rate your stay with us. We hope you will visit us again soon.
Regards, Hotel management
5 out of 5
Great experience. Clean and huge room! Would stay again for sure
Posted by Anna, from Olympia, US on 6 Apr. 2019
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Comment from Hotel Management
8 Apr. 2019
by EQC
Dear Anna,
Thank you for your positive comments and for the perfect rating.
We are so glad you enjoyed your stay with us!
We hope your next stay is just around the corner.
Regards,
Hotel Management
1 out of 5
The hotel staff were nice but over all it was a dirty place; people, room, area.
Posted by august, from fife,washington on 3 Jul. 2017
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Comment from Hotel Management
11 Jul. 2017
by EQC
We are sorry you were unhappy- Thank you for your feedback.
1 out of 5
Smelled like cigarettes in room
It was horrible stinky cigarette smell in the room. Even changed rooms and it did help. Very disappointed never visit again
Posted by cigarettes, from J on 20 Jun. 2017
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3 out of 5
Comfortable but complicated
Pros:The amazing mattresses & pillows. I haven't gone to sleep so quickly nor slept so well in a long time. The comped buffet was excellent & diverse.
Cons:If you allow people to smoke in the casino than rooms should also be available w/smoking, rather than forcing people outside or back onto casino floor
Location:Meeker Mansion tours, Glass museum, walks on the Puget Sound strip, Zoo, The Melting pot restaurant (must do), antiquing, small hole in the wall shops
When booking my hotel for our 18th anniversary I was asked what criteria I wanted such as a smoking room, but these are no longer available & we received no notification until we checked in, also we were required to pay an additional $100 deposit for any possible damage to the room during our stay (which was not mentioned when making the reservation). After checking in we went to our room & found burn marks on the couch so we had to immediately notify the front desk so they didn't hold us responsible for damage, but as soon as you step off the elevators you are bombarded with the smoke coming from the smoking section of the casino, so I don't see the point other than any time you wanted a cigarette you are required to go down to the smoking section (conveniently ringing w/slot machines).
Our room view was the garage. Their beds are amazing my husband said it was the 1st time I didn't snore at all during the night. Their shampoo, conditioner & soap amenities do not smell very good, I would suggest bringing your own & the water pressure for the shower is weak & is slow to drain so take a quick shower or a bath.
Staff was courteous but by the book. We brought dinner back to the hotel room & immediately upon entering we were asked if we are staying in the hotel as nothing that is not bought on the casino floor can be brought in. They only have bare essentials in rooms. Their comp rules also need to be adjusted, you can get only 1 meal comped per 24 hr & nothing else is comped
Posted by Heather, from Puyallup, WA on 13 Feb. 2017
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4 out of 5
Great hotel for slot players and concert goers
Pros:Location (at a casino), decent shower products, coffee maker in the room. Ask for an ozone machine to help with the smoke in room if you notice it.
Cons:I'd like a fridge in the room.
Location:If you're a gambler, this place is for you. It's also just north of Tacoma and only 40 min to Seattle.
I have stayed here many times over the years. It's great for what it is - a casino hotel and very affordable. Government rate is only $99/night if you go through them. Expect some cigarette smell, even in non-smoking rooms. Staff is nice and willing to help. I enjoy the buffet as well.
Posted by Jules, from Seattle, WA on 15 Sep. 2016
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1 out of 5
Smoking smoking smoking hotel
Staff was very patient at beginning. Had to walk thru unbelievably smoky casino just to reach front desk. Smell of cigarettes saturates everything. Showed me our room which was OK but I smelled so strongly of smoke just walking back to my car that my wife retched. Tried to cancel room but since I had gotten zfoom key they would not cancel reservation. I understand to a point but this property should NOT be listed in any way as non smoking. I probably inhaled more secondhand smoke being in the building than I had for the past twenty years. I have genuine pity on the staff who must have the highest lung cancer rate in the hospitality business.
Posted by Dr Dan, from C on 11 Aug. 2016
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5 out of 5
Nice room
the room was nice. It was cool to get free soda an water from the casino. And spend a few hours gambling to get free food voucher.
Posted by a verified traveller on 14 Jun. 2016
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4 out of 5
Quiet in the midst of a busy casino below
The EQC Hotel was nicer than I thought after reading other reviews. The room was very spacious, clean and comfortable. We had a nice view out the window of a courtyard and a pool and hot tub (no body was using them, but it was very pretty.) The room was quiet and modern, with the exception of the texturized ceiling that seemed to add a 70's flare. The bathroom and vanity were just right. It was helpful having two sinks and countertops. The coffee maker was a pod-style (less waste than Keurig) and brewed decent coffee. We enjoyed getting a complimentary $20 voucher for breakfast by playing slots for 3 hours. The breakfast buffet was simply amazing. Top notch! So much variety and everything was delicious and appealing. Probably the most perfect-looking buffet I have ever seen. Our stay was very nice. The casino itself was very confusing and crowded. It would have been helpful to have a map of the casino floor lay-out. It was like a maze. Good thing my hubby and I did not get lost from one another because it would have been difficult to find each other in the maze of rooms. I give EQC hotel a double thumbs-up!
Emerald Queen Hotel & Casino offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. Event space at this hotel measures 5603 square feet (521 square meters) and includes conference space. A casino, a nightclub, and tour/ticket assistance are also featured at the business-friendly Emerald Queen Hotel & Casino. Self parking and valet parking are free. This 3-star Fife hotel is smoke free.
1 building
103 guestrooms or units
3 levels
3 dining venues
3 bars or lounges
5603 sq ft of conference space
521 sq m of conference space
Casino
Nightclub
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Convenience store
Outdoor picnic space
Gift shop
Television in lobby
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Grocery/convenience store
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Airport: Seattle-Tacoma International Airport (SEA) (28.6 km / 17.8 mi)
Train station: Tacoma Station (5.1 km / 3.2 mi)
Property shuttles: Free casino shuttle
Parking: Free valet parking and self parking
Room Amenities
Emerald Queen Hotel & Casino offers 103 accommodations with iPod docking stations and safes. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
IPod dock
LCD television
Cable channels
Premium channels
Coffee maker
Down blanket
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.
Emerald Queen Hotel & Casino has 3 restaurants serving breakfast, lunch, and dinner.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Free cribs (infant beds)!
Pet Policy
Pets: USD 25.00 per accommodation, per stay
Only dogs are allowed
Maximum 2 per room (weight limit: 25.0 lbs)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 200.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 5 and USD 20 per person (approximately)
Pet fee: USD 25.00 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Emerald Queen
Emerald Queen Fife
Emerald Queen Hotel & Casino
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel And Casino
Emerald Queen Hotel Fife
Emerald Queen Hotel Casino Fife
Emerald Queen Hotel Casino
Emerald Queen Casino Fife
Emerald Queen Casino
Emerald Queen & Casino Fife
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel & Casino Hotel
Emerald Queen Hotel & Casino Hotel Fife
You should know
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
