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"A friend came down from out of state and wanted to stay downtown Tampa, with some city view. I agreed to show him a good place and great view as I tho ... " More

By a verified traveller on Mon 22 Jan 2024

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Hotel Description

Hotel near Tampa Convention Center in Tampa

City center stay

Within a 15-minute walk of this Downtown Tampa hotel, you'll find Tampa Convention Center and Tampa Riverwalk. Also, University of Tampa is within half a mile (1 km) and Port of Tampa is within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the laundry service, conference space, and valet parking. A bar/lounge, a 24-hour front desk, and a poolside bar are also provided.

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $222* Per night/room 8 Apr. - 9 Apr.

Room, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Balcony (Mobility, Hearing, Bathtub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Balcony (Mobility, Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Tampa Riverwalk ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Tampa Riverwalk

Everyone (12) Couples (4) Family (2)
4 out of 5

Posted by on 20 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Taylor M

Thank you very much for taking the time to provide us with feedback regarding your recent stay at Hotel Tampa Riverwalk in Tampa downtown!

4 out of 5

Posted by , from AIBONITO on 6 Feb. 2024

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Comment from Hotel Management

21 Mar. 2024 by Adrienne

Thank you! It’s great to know you found your accommodations here at the Hotel Tampa Riverwalk to be great. We hope you’ll return again for another fabulous stay soon.

3 out of 5
A friend came down from out of state and wanted to stay downtown Tampa, with some city view. I agreed to show him a good place and great view as I thought. My room had no view, we were facing a building. When I got to the check in I didn’t have the option to stay on a different level because the front desk lady said I couldn’t. My room wasn’t what I expected. I booked thru Travelocity and the room looked nothing like the pictures. Nor did the view. The bathroom gave us Motel 6 vibes completely. The patio was spacious but not so clean. All over I would never book a stay at this hotel again.

Posted by on 22 Jan. 2024

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Comment from Hotel Management

22 Jan. 2024 by Adrienne

All reviews whether positive or otherwise are always appreciated as it helps us to better focus on areas of our hotel a guest may feel needs to be further addressed. Please accept our apology for any inconveniences that you may have experienced during your stay. Although we work hard to update and maintain our facilities to give our guests the most comfortable and enjoyable stay, sometimes unforeseen circumstances may happen from time to time. Guests are always encouraged to contact the front desk for any concerns during their stay so that we may have the chance to address them. Please know that compact refrigerators are not standard in-room amenities, however, upon request one will be placed in your guest room at no charge. Thank you for your feedback; it will be shared with our team.

5 out of 5

Posted by , from Valdosta on 21 Jan. 2024

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Comment from Hotel Management

11 Feb. 2024 by Taylor

Thank you very much for taking the time to respond to our survey! We are delighted to hear that you had a great experience at the Hotel Tampa Riverwalk in Tampa downtown!

5 out of 5

Posted by on 19 Jan. 2024

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Comment from Hotel Management

19 Jan. 2024 by Adrienne

We’re thrilled you had an overall great experience here with us at the Hotel Tampa Riverwalk

5 out of 5
Great location around river walk, park, supermarket and downtown area

Posted by on 27 Dec. 2023

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Comment from Hotel Management

31 Dec. 2023 by Adrienne

Thank you for your wonderful review of the Hotel Tampa Riverwalk. We appreciate your compliments on the ambiance of our hotel, our comfortable accommodations We hope you enjoyed your stay so much you’ll return again in the future.

5 out of 5
Beautiful, convenient, and near several restaurants, bars, water, etc.!

Posted by on 21 Oct. 2023

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Comment from Hotel Management

21 Oct. 2023 by Adrienne

Thank you for your wonderful review, please visit us the next time you are in the Tampa Bay area.

5 out of 5

Posted by on 18 Oct. 2023

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Comment from Hotel Management

21 Oct. 2023 by Adrienne

We are delighted you enjoyed your stay.

1 out of 5
Alarm was on constantly. Room telephone would not hang up. Had to unplug. Battery in fire alarm continued to beep. Had to change rooms. Changed rooms the next morning, the toilet bowl would not properly flush. Went to the Resturant downstairs. I ordered chicken, it was burned. The waitress was embarrassed. She did not bill me. Only good thing about the hotel experience.

Posted by on 28 Sep. 2023

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Comment from Hotel Management

2 Oct. 2023 by Adrienne B

It is disappointing to read that you did not enjoy your stay as the instances you have described are not normal practices for our hotel. We apologize for the unfortunate encounters you experienced and we will certainly pass on your comments to the management team. Thank you for the feedback.

2 out of 5

Posted by on 27 Aug. 2023

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Comment from Hotel Management

31 Aug. 2023 by Adrienne B

All reviews are appreciated whether positive or otherwise and even though we understand that opinions may vary we still are really disappointed to read your review this morning and learn we have fallen short of your expectations. Our wish is for all guests to have the best experience possible while staying with us and knowing that your stay here with us wasn’t ultimately what you had hoped for has left us disheartened. Your feedback will be shared with our team, thank you.

About the Sheraton Tampa Riverwalk Hotel

Location 200 N Ashley Dr, Tampa, FL 33602

Property Features

Hotel Tampa Riverwalk offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hotel Tampa Riverwalk. Parking is available for a fee. This Tampa hotel is smoke free.

  • 277 guestrooms or units
  • 7 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Tampa Union Station (1.7 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Tampa Riverwalk offers 277 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. This Tampa hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Hotel Tampa Riverwalk has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. <

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • UnionPay
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 11
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.38 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20–35 per person
  • Fee for in-room wireless internet: USD 0 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.