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4.3 out of 5

"Great location. Staff was wonderful and inside is very clean. Only knock is the construction outside when walking around but that’s out of their contr ... " More

By a verified traveller on Sat 24 Feb 2024

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Hotel Description

Eco-certified hotel with 1 outdoor pools, connected to a shopping center in Miami

Downtown Miami stay

You'll be steps from James L. Knight Center and within a 10-minute walk of Brickell City Centre with a stay at this Downtown Miami hotel. Also, Bayfront Park is within half a mile (1 km) and PortMiami is within 3 miles (5 km).

Business services

This hotel features an outdoor pool, A 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and a 24-hour front desk and wedding services are also provided.

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $298* Per night/room 2 Apr. - 3 Apr.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Regency Miami ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Miami

Everyone (14) Couples (4) Family (5)
4 out of 5

Posted by , from MERIDIAN on 7 Mar. 2024

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Comment from Hotel Management

28 Mar. 2024 by General Manager

We appreciate your gracious rating about your stay at Hyatt Regency Miami. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

5 out of 5
Great location. Staff was wonderful and inside is very clean. Only knock is the construction outside when walking around but that’s out of their control. Will come back.

Posted by on 24 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by General Manager

We appreciate the time you took to share your comments with other travelers regarding your stay at Hyatt Regency Miami. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to Miami, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit!Best Regards, Amir Blattner General ManagerHyatt Regency Miami

4 out of 5
It looks like they need to upkeep this property. A good power wash could come in handy. There is graffiti around and outside the property - they could take some efforts to remove the graffiti. Wasn’t impressed. There is no spa- I had to walk over to the Marriot across the street to get a massage. Won’t be staying here again.

Posted by , from Warrenville on 14 Dec. 2023

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Comment from Hotel Management

15 Dec. 2023 by General Manager

Thank you for being our guest and staying at Hyatt Regency Miami. On behalf of our entire team, we sincerely apologize for the issues with the condition of our property. We will discuss your comments with our associates and will promptly address these issues to improve our services. We are also sorry for not meeting your expectations in regard to the spa and have taken note of it. We hope you will consider giving us another opportunity to serve you and provide the outstanding hotel experience you deserve.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

5 out of 5
Good location

Posted by on 28 Nov. 2023

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Comment from Hotel Management

29 Nov. 2023 by General Manager

Dear William, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner,General ManagerHyatt Regency Miami

5 out of 5
From checking to check-put it was a feat experience. The room was lovely and the beds so comfortable. I really enjoyed my stay.

Posted by on 7 Oct. 2023

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Comment from Hotel Management

8 Oct. 2023 by General Manager

Thank you for being our guest and for taking the time to review your experience at Hyatt Regency Miami. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best Regards, Amir Blattner General ManagerHyatt Regency Miami

5 out of 5
Hospitality was a 10. Valet, HouseKeeping, Concierge, Bellhop... all WONDERFUL. Everything was great and I give them 5 stars! Quiet and Safe. The only thing I didn't love was the bathroom was outdated.

Posted by on 30 Sep. 2023

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Comment from Hotel Management

1 Oct. 2023 by Amir Blattner General Manager

Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We value your feedback and hope to welcome you back soon for another outstanding stay at Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

5 out of 5

Posted by on 30 Jul. 2023

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Comment from Hotel Management

19 Aug. 2023 by General Manager

It was a pleasure having you as our guest at Hyatt Regency Miami. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

5 out of 5
Many restaurants are within walking distance or just a short drive between 1/4 mile to 1/2 mile and of course some further. We picked this location for the close proximity of our cruise ship we are boarding the next day. The staff was super friendly & helpful. Thank you Kimberly!

Posted by on 19 Mar. 2023

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Comment from Hotel Management

20 Mar. 2023 by Amir Blattner General Manager

Dear Glenn, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! We are also glad our staff exceeded your expectations, and we will share your feedback with them. Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

5 out of 5

Posted by on 1 Oct. 2022

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Comment from Hotel Management

17 Feb. 2023 by General Manager

Dear Ernesto, Thank you so much for the perfect rating of your time at Hyatt Regency Miami. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

1 out of 5

Posted by on 6 Aug. 2022

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Comment from Hotel Management

19 Nov. 2022 by General Manager

Dear Reginald, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

About the Hyatt Regency Miami

Location 400 Se 2nd Ave, Miami, FL 33131

Property Features

Hyatt Regency Miami offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center, 15 meeting rooms, and limo/town car service. Event space at this hotel measures 99997 square feet (9290 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the eco-certified Hyatt Regency Miami. For a fee, parking is available. This Miami hotel is smoke free.

  • 615 guestrooms or units
  • 24 levels
  • 99997 sq ft of conference space
  • 9290 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Miami Airport Station (9.5 km / 5.9 mi)
  • Metro station: Riverwalk Metromover Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Miami offers 615 accommodations with iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Bathrooms are partially open
  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and noon.

Riverview Bar and Grill - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner.

Riverview Bar and Grill - This cocktail bar serves lunch, dinner, and light fare. Open daily.

Market - This café serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Reservation is not required for facilities onsite
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 40.11 per person
  • Valet parking fee: USD 53.00 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Miami
  • Hyatt Miami Regency
  • Hyatt Regency Hotel Miami
  • Hyatt Regency Miami
  • Miami Hyatt
  • Miami Hyatt Regency
  • Miami Regency
  • Miami Regency Hyatt
  • Regency Hyatt Miami
  • Regency Miami Hyatt
  • Hyatt Hotel Miami
  • Hyatt Regency Miami Hotel Miami
  • Hyatt Regency Miami Hotel
  • Hyatt Regency Miami Hotel
  • Hyatt Regency Miami Miami
  • Hyatt Regency Miami Hotel Miami

You should know

  • Pool access available from 7 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.