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City Express by Marriott Tijuana Otay

3.0 star property
3-star hotel near Autonomous University of Baja California

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Photo gallery for City Express by Marriott Tijuana Otay

Lobby lounge
Lobby lounge
Superior Room, 1 King Bed with Sofa bed
Lobby lounge
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Autonomous University of Baja California
    ‪3 min walk‬
  • Alameda Otay
    ‪5 min walk‬
  • U.S. Consulate General Tijuana
    ‪13 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

  • 21 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Tijuana

Mesa de Otay stay.Within a 10-minute walk of this Mesa de Otay hotel, you'll find Autonomous University of Baja California and Alameda Otay. Also, High Performance Center in Tijuana is within half a mile (1 km) and Plaza Península Shopping Center is within 2 miles (3 km).

What's nearby

  • Autonomous University of Baja California - 3 min walk - 0.3 km
  • Alameda Otay - 5 min walk - 0.5 km
  • High Performance Center in Tijuana - 10 min walk - 0.9 km
  • U.S. Consulate General Tijuana - 13 min walk - 1.2 km
  • Plaza Península Shopping Center - 3 min drive - 3.0 km

Getting around

  • Beyer Blvd Trolley Station - 22 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 12 min drive

Restaurants

  • ‪Agredanos Burguer - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Moma sushi + pizza - ‬9 min walk
  • ‪Mr. Pampas Do brasil - ‬6 min walk

About this property

City Express by Marriott Tijuana Otay

3-star hotel near Autonomous University of Baja California
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. An area shuttle within 10 kilometers and a cruise ship terminal shuttle are free. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly City Express by Marriott Tijuana Otay. Self parking is free.

This 3-star Tijuana hotel is smoke free.

  • 120 guestrooms or units
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Spanish

Similar properties

Desk, soundproofing, iron/ironing board, free cribs/infant beds

City Express Junior by Marriott Tijuana Otay

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,001 reviews
The price is CA $100
CA $113 total
includes taxes & fees
Jul 1 - Jul 2
City Express Junior by Marriott Tijuana Otay

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 446 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 132 out of 1002 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo
Stayed 1 night in Apr 2025

8/10 Good

joonyeop

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good hotel, nearly can find lot's of restaurant, starbucks.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose Manuel

Stayed 2 nights in Feb 2025

6/10 Okay

Erendira

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

LORENZO

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I like the property and the customer service. I didn't like the understaffed service, the gentleman had to attend many customers all himself. He was very polite and respectful but being by himself made the check in process longer. I also didn't like the shower drain being partially plugged and I had to shower in a pool like.
Stayed 1 night in Mar 2025

4/10 Poor

Donald

Travelled with family
Disliked: Staff & service
We checking late and our room wasn't ready, and the serve the same breakfast every day
Stayed 3 nights in Feb 2025

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. The hotel is clean and they do have a friendly staff. The room was clean. However they only gave me one bath towel. The bath towel was too small. The free breakfast was quite basic. If you need to use their shuttle service, you need to reserve ahead of time. They only have a small van and it fills up quite quickly.
Stayed 1 night in Feb 2025

10/10 Excellent

Reynaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it all started when I tried calling the hotel to ask a question they wouldn’t answer the phones at all. Second customer service was very bad at check in , they even asked me to send them the receipt where I had pre paid my stay, which I thought was weird because it should automatically come up in their system! Third, the room was not what the pictures looked online. The bathroom situation was the worst part where all the water came out of the shower. This will be the last time I stay at a city express.
Stayed 2 nights in Feb 2025

10/10 Excellent

Guillermo, San Jose del Cabo

Stayed 1 night in Feb 2025

4/10 Poor

nodiel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
They didn't give me the room that i paid for on my first night, they give me a different, i paid for a suit
Stayed 2 nights in Feb 2025

2/10 Terrible

Gabriel

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Computer work area
Stayed 2 nights in Jan 2025

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

ROBERTO DE

Travelled with family and small children
Liked: Amenities
Always a pleasure to stay
Stayed 1 night in Jan 2025

6/10 Okay

Aldo

Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Stayed 1 night in Jan 2025

8/10 Good

Abbas

Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Dec 2024

6/10 Okay

Evelyn

Stayed 1 night in Sep 2024

10/10 Excellent

jorge c

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

8/10 Good

Hermilo

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

4/10 Poor

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room is dirty and smells very bad.
Stayed 1 night in Dec 2024